Let me begin by saying I'm someone who genuinely enjoys spreading joy, kindness, and positivity. I…read morelove highlighting great service and giving credit where it's due. It's rare for me to leave a negative review, but my experience with Crosswater Dental--specifically regarding cosmetic dental work--is something I feel strongly about sharing, both for my own peace of mind and to help others make informed decisions. I came to Crosswater Dental with a broken front tooth and was given two options: a crown or a veneer. I opted for the veneer. The first one looked okay initially, but I noticed a gap between my front teeth that hadn't been there before. At my next appointment, it became clear that the veneer had also turned gray. Dr. Chopra acknowledged both issues--the color and the gap--and apologized, saying she would go with a different vendor for the next veneer. The second veneer had an improved color match, but the gap remained. Additionally, my two front teeth were now so tight that I couldn't floss between them, and I began feeling a painful, pressure-like sensation. Dr. Chopra made some adjustments and believed the flossing issue was resolved. However, a few weeks later, I began experiencing headaches and constant discomfort in my front teeth. At my next visit, I was told I had an infection and was prescribed antibiotics. Unfortunately, to this day, the antibiotics have not resolved the pain or pressure. I still have discomfort, the gap is still there, and my front teeth remain too tight to floss between. The situation has left me not only physically uncomfortable but emotionally distressed as well. On March 26, 2025, I submitted a letter to the office, along with before-and-after photos of my smile. In that letter, I respectfully asked that, if cosmetic dental work wasn't within Dr. Chopra's specialty, I be refunded and referred to someone with the right expertise. That request went unanswered. I used to love my smile. It made me feel confident, and I cherished the compliments I received. Now I'm left with persistent discomfort, a visible gap that wasn't there before, and front teeth that are still so tight I can't floss between them. These ongoing issues make me feel self-conscious and disappointed. This isn't about the money--it's about having to live with something that doesn't feel like me anymore. While I can't speak to the other services offered at this practice, based on my experience, I would not recommend Crosswater Dental for cosmetic procedures. My hope is that the office takes this feedback seriously and considers referring cosmetic cases to specialists when appropriate.

Our daughter loves this dentist office. They are clean, convenient to our house and not super…read moredifficult to get an appointment with. The staff at the front desk is so super sweet I can't say enough about them. In saying all of that there are two main reasons I can't give them 5 stars. The first is over communication. When you book an appointment you get a text, about a week before you get a text to confirm, 3 more texts prior to your appointment, phone call confirming, messages, on and on and on. Its way too much. Unfortunately for me they somehow entered my daughters last two appointments twice (2 different back to back days) which meant I received 2 of all of the above and had to call multiple times to confirm which was the actual appointment so confusing. They never canceled or changed the incorrect appointment b/c apparently they could not see that in their system but the system continued to text me. I even received texts the morning and day of saying I was late. I called and they had no idea why as they didn't see anything in their system that showed we were supposed to be there. Very frustrating. The second reason is my teenager had to have a tooth pulled and she was nervous. She asked to go back with her and I said yes. When she was called back for her appointment I let the nurse know I was going back with her and she told me no. Ummm what? I wonder what they do when they have smaller children visit. I've never had a doctor say that I couldn't go back. I honestly thought it was the law that you be allowed to have someone at any and every doctor's appointment as you chose.

Great care just waiting for estimates on Implants as I don't have insurance and I want to know how…read moremuch it would cost for me to have it done.

Their administrative staff was incompetent. They quoted one price the first day and that changed…read morethe next day. They charged for a procedure that I did not agree to. From a common sense and financial perspective, would never recommend.

I was a bit skeptical with the changes in the dentist and hygienist but my visit could not have…read morebeen better. Makenzie was my hygienist and she was very thorough yet gentle and professional. Dr. Namiranian was also very good. He spent a lot of time reviewing my x-rays with me and going over options for a treatment plan. I left the office feeling very confident in the care I received there.

I have a lot of dental anxiety so it is of upmost importance to me to find a dentist office that…read morelistens and is understanding, gentle, and kind! Dr. Nami and his team are exactly that! You can also have peace of mind that they are honest and not going to try to sell you on a procedure that you don't need. Very nice receptionist and easy to schedule an appointment

From the minute you walk in the front door you feel the warmth and friendliness of the staff. I'm a…read morenew patient, left another to get a new upper bridge. I was there for 4 hours and did well. Dr. Lovelace is kind and an amazing painless dentist. I would highly recommend them.

The word "Family" in Lovelace Family dentistry really is how the staff here make you feel! Not only…read moredid they accommodate my schedule to see me when I needed, Dr. Lovelace did the cleaning himself. He was very gentle and SUPER informative. He showed me some things about flossing during my cleaning, and helped me better my oral health! I couldn't believe that such a small change, that other dentists did not tell me in the past I might add, is going to make a big difference. Also, I really enjoy whitening my teeth and Dr. Lovelace's super informed staff told me about MANY options that were extremely cost effective! Lastly, their discount program covers SO much and is extremely well-priced. Can't wait to go back! (Never thought I'd say that about the dentist! Ha!)

Dr. Sorensen is wonderful, but the real superstar in the office is Rocky, the dental hygienist! She…read moreis friendly, professional, comprehensive, and well-skilled. I've been a patient for just under two years, and this practice is quite efficient in their operations, and effective in managing my oral care. Pricing is reasonable, and I anticipate being an enthusiastic patient of theirs for many years to come.

Always a five star review when I go to Bluewater Dental. They have an outstanding staff from the…read morefabulous Dr Sorenson to Rocky who cleans my teeth. Everyone I encounter there has a positive and upbeat attitude. It's just a good vibe place to go, I highly recommend Bluewater Dental .

It had been almost a year since my last cleaning. I went in and found the registration process…read moremodern, on a computer, and therefore quick. The front office staff took care to make sure my insurance was valid. I was seen on time and happily surprised to find the chair has a massage and heating function...great for a distraction. The cleaning was extremely thorough. So thorough, it hurt. If it hadn't hurt, then I would have known she wasn't being serious about it. When she saw my discomfort, she asked if I wanted a topical to reduce the pain. I did, and it helped. Dr. Sorensen came in, was very friendly, and had doubts about my need for a root canal, which I had been told would eliminate the pain in a tooth. More likely, it was crowding, which I had suspected. That being the case, the cleaning has, as of now, eliminated the pain in that tooth almost entirely, which seems to confirm his theory. Otherwise, it would still hurt. I am impressed and will return.

Staff is detailed and friendly Dr Sorensen is excellent at what he does and his office utilizes…read morestate of the art technology and equipment

He isn't about breaking peoples pocket book. He's is truly amazing!!!!!!!!!!!!!!!!!!!!!read more

My child has had several night guards made (in office ) by Dr. Yoder over the past 8 years. They…read morehave been of good quality and was told prior that it's covered for a year. Never had the need to have it replaced during that time, until now. The most recent night guard started cracking with the material breaking down within 6 months. When asked about it being replaced, we were told 'yes', to make an appointment...only to be told later by a different staff member, 'no' that the product would not be replaced...that a small discount could be offered off of a new guard. The material of a $350 product shouldn't break down so quickly and if it does for whatever reason (including possible faulty material) it was to be replaced within the year, as stated by the provider. The office staff isn't being educated/trained properly or consistent with correct information to relay to customers, as I was charged the incorrect amount for the night guard, having to pay additionally, and I was also not given at the time of the original appointment, the option to have a higher quality guard made through a lab at a comparable price through the insurance carrier (which was available at time of service), which would have been the superior choice and was told by a staff member that it would've lasted a lot longer. Again, vital information that should've been relayed at original appointment. Overall, I believe Dr. Yoder to be a good dentist from our past experiences. I'm not sure what has changed in the office or why. However, the lack of communication speaks volumes and is truly a disappointment, especially after having been such loyal customers over the past eight years. Patients like to know that their business means something and it's about the relationship.

My first visit today for dental care was definitely a good choice. Very pleased with both staff and…read moreDr. The facilities are first rate. I felt comfortable, well treated and satisfied with the entire experience. Dr was professional, low key and attentive. At no time was anything suggested that was not needed or wanted. I will return without hesitation. Very reasonable pricing for treatment. Thanks for the great care!

Super awesome staff. Very friendly and helpful. Can't express my gratitude enough that they were…read moreopen on a Saturday! I work with small children Monday-Friday so when my crown popped off Friday night I was so worried. I messaged them and they helped me out that Saturday afternoon. Will definitely be going back to this clinic

I cannot recommend this office enough! I suffer from major dental anxiety, but the team here went…read moreabove and beyond to make me feel completely at ease. Dr. Awad, Marissa, and Kayla were truly phenomenal. Due to a last-minute issue, I had to bring my kids along to my appointment, and the staff was incredibly accommodating and kind about it. The office is also spotless and modern. Dr. Awad took the time to be very thorough and explained every part of the process, which helped my nerves so much. Easily the best dental experience I've ever had!

Horrible Dentist, Horrible Customer Service, Horrible People. I had my routine cleaning about 6…read moremonths ago, my appointment was at 3pm and I was not seen until almost 4pm and the funny thing is that I was the only patient in the office. They are idiots that can't manage a simple cleaning schedule. I had my second cleaning scheduled for the middle of March, I called two weeks prior to it to reschedule due to a work trip and then I got a letter in the mail telling me that they don't want me as a patient anymore and to go elsewhere. This is ridiculous, these people A$$Holes!!! Do not waste your time or money going to this office!