I relocated to Jacksonville earlier this year and had to establish a new dentist. I found Southside…read moreDental at Tinseltown because the office is 5 minutes away from my home and they take my insurance. Long story short, I visited this office for various appointments three times over a three week span and all of the staff from the front desk receptionist to the dental hygienist to Dr. Shankeertha Sundaralingam were delightful. The office is clean and tidy throughout and has a television and mini fridge with water bottles for guests in the waiting area. They are currently collecting holiday letters for soldiers overseas offering stationary and pens to clients which is a nice touch. I loved how I'd ask questions and all of the staff answered them and took me through the process of treatments step-by-step. I look forward to returning in 6 months for my routine cleaning.

I called Sage Dental, the 1st girl was super nice. I asked if they could do the cleaning the same…read moreday they do the meet-n-greet and x-rays. She said possibly, but I MIGHT need deep cleaning! I am gun shy on deep cleaning. I had one once (it was terrible) and went to another office (different smile care) three months later and they also wanted to do deep cleaning. NOPE. It's near the end of year, I need to get this done before insurance goes up. I called back to see how soon a cleaning can be scheduled. This next woman was rude and said she couldn't tell me anything until I've been seen. They all push deep cleaning, must be great $$$$. Looking for a more reasonable dental center.

Dr Soliman is a saint !!! He is the most caring genuine human I've ever met. He has been our family…read moredentist for over 20 years !!! I highly recommend him !!! The is no one more hometown this man ...you will absolutely love him. He was great with my kids. They loved him !!

Dr Soliman has been our family dentist for over 30 years. He is very knowledgeable, professional,…read morecaring and extemely ethical. He has a very modern office with state of the art equipment. I think Dr Soliman is the best Dentist in Jacksonville, Fl. If you need a new dentist in Jacksonville, Fl, you owe it to yourself to go to Dr Soliman, you will not be disappointed. JS

Great people and they are efficient and very good at describing the procedures and cures ..read more

My wife and myself live outside of Charlotte, NC where we have resided coming up on over 35 years…read more We were introduced to Dr McCall, his dear wife Lisa along with his wonderful staff about that long ago. Dr McCall and his staff we visit and purposely drive to his practice from North Carolina for the most professional full dental care we have ever experienced! As Dr McCall's patients we have always been treated and taken care in the most professional ways by Dr McCall and his caring, wonderful staff! We thank God for having Dr McCall and his staff take care of all our needs. We are life patients and always will be!

This is not a terrible dentist. Dr. Russel is a good doctor but needs to spend more time training…read morehis staff. Do not trust the pricing quoted over the phone, and be very clear on all money required if your insurance is not covering it. When I called, the woman quoted me $3,000 for 2 implants with crowns included. I confirmed that price at the desk and paid the $3,000 upfront. They placed a single implant, then asked for another payment. When I reminded them I had already paid in full, they told me the crowns were extra. That is not what I was quoted on the phone or told when I walked in the door. I asked to speak with the manager, Trey. Instead of resolving it, he laughed at me and said $3,000 was "the total for that day." Think about that for a moment. Not one person reading this would ask the price of an implant without the crown included. The crown is the tooth, which is what you want, not a metal spike in your bone. Quoting one price to get you in the chair, then demanding more once work has started, is a textbook bait and switch. Dr. Russel said that's not his intention, but the lack of training and Trey refusing a refund is something to consider. Trey told me he would review the phone recording and asked me to come back (why I'm asking for a refund for work not performed). When I went back, he said he had no time to listen and to come back later. That's extremely insensitive of my time. Eventually he called me back in to listen to it together. Ok cool, but after wasting my time again he claimed the recording was "too fuzzy" to make a decision? I told him I wanted a refund for work never performed. He profusely promised to call back within a few days after speaking with the recording company. That call never came. That was over a year ago, and they still have my money. I recently demanded a call from one of the doctors before pursuing legal action. Dr. Russel called me back, upset that I shared my experience publicly, posted the implant picture on Google, and left bad reviews. Even with him talking over me and accusing me of being dishonest, the call ended well, with him agreeing we pick up a check on Monday. He's also sending me the scans because the implant appears extremely off-center to me, but he assures me the tooth they designed will not be. At least he was a man and called me back (unlike Trey) and is sending the scans so I can get a second opinion on the implant. Dr. Russel said he would not refund the bone graft unless another doctor says it needs to be redone after a year. That's fair if he keeps his word. If you have a problem and they send you to Trey and he gives you the runaround with something rude or silly like the recording was fuzzy, don't get upset. Just leave messages with the office or Gorgette until you can reach Dr. Russel. Obviously, the doctor cares more about his business than a non-professional and rude hired hand with long hair. So I give stars for the experience in the chair. I give stars for the untrained answering service and the lady handing me a paper saying I owe more, calling it a receipt, and explaining nothing except taking my card for payment. I give stars to Trey for refusing to refund money for work not performed, laughing at me like I'm S T U P I D, saying that was the total for that day, thinking he was funny, belittling me, not returning my calls, and wasting a ton of my time. Dr. Russel claims all the general prices are on his website to basically blame me for the misunderstanding. Not a good idea. I did not go to the website; I did what most people do when busy and on the go: I called. I was given a price that was half the actual price. That was not my fault, Dr. Russel. Trey had a chance to admit a mistake after listening to the call but tried to hide it instead, hurting your business more than me. With that said, I still recommend Dr. Russel for having the man parts to call me back! It still should have happened way sooner. But I understand he pays a team to handle this while he does the surgeries. He needs to work on his communication, but he still ended the call on a somewhat agreeable resolution. In all honesty, Dr. Russel never would have had to be on the phone if Trey had been honest, refunded my money, and not kept telling me to come back or lying that he would call me back. Fortunately for Dr. Russel, AI will replace low-level office managers inside a year, work 24/7, and ultimately help his business, not hurt it. Unfortunately for Trey, his lack of integrity and respect will be the catalyst for AI replacing him very soon. Hopefully, he has some other skills to pay the bills because management is not one of them. Thank you, Dr. Russel, for doing the right thing. But if you give a patient a bigger, more expensive bone graft and don't charge them, tell them. It sounds far less believable a year later. Explain it the day of, so they will trust you if it comes up later. See you Monday. Thank you for returning my $.

I am not just disappointed--I am angry…read more After years of treatment with JAX Dental Implant, I believed my account balance was **$0**. I returned expecting to have an impression made for my implant tooth, only to be blindsided with charges they claimed dated back to **2022**. These charges were never clearly communicated to me when the services were provided. Had I been informed at the time, I could have worked with my dental insurance while the claims were still timely. Because these charges were presented years later, I lost any meaningful opportunity to seek insurance reimbursement. What made an already upsetting situation even worse was the way I was treated by the billing representative. From the moment I walked into the office, I felt I was treated with hostility instead of professionalism. I was met with an unfriendly expression and immediately handed a stack of billing papers, making me feel as though I had intentionally failed to pay a large debt. Rather than taking the time to explain the situation or answer my questions respectfully, I felt dismissed and judged. When I told the office that I intended to file a complaint with the Florida Board of Dentistry regarding the surprise billing, I later received a text message stating that **my demeanor was disrespectful**. I believe patients have every right to be upset when they are presented with unexpected bills years after treatment--especially when that delay prevents them from seeking insurance coverage. Expressing legitimate concerns should not be used to shift the focus away from the underlying billing issues. This experience destroyed my trust in this practice. Patients deserve honesty, transparency, timely billing, and respectful treatment. No one should be blindsided by years-old charges or made to feel intimidated for asking questions and standing up for themselves.

If you're in Jacksonville and need an orthodontist, Dr. Rice Orthodontics is the only place to go…read more Dr. Rice is honest, trustworthy, and incredibly skilled. He explains everything clearly, never pressures you into unnecessary treatment, and delivers excellent results. You feel confident and cared for from day one. His team is warm, and the office is beautifully decorated with a peaceful forest view that makes the whole experience calm and relaxing.

Rice Orthodontist continued my treatment from another ortho…read more They did work with the installed system and were kind enough to give a discount since I had the top bracket installed. Very nice and knowledgeable staff. Both offices are great. I always recommend the Rice to everyone who needs the braces.

It was a wonderful experience for our family! We highly recommend this practice! Dr Alyssha made it…read morea wonderful experience for our toddler.

From the owner: At Oasis Family Dentistry, led by Dr. Alyssha Powers, we strive to create a warm and welcoming…read moreenvironment for every patient. Our goal is to provide personalized care that makes each visit feel like a customized experience. We are dedicated to ensuring that every patient feels comfortable, cared for, and confident in their dental care.

My appointment was scheduled for 1 pm. It is 1:35 and all they have done was look inside my mouth…read moreand said that they completed the exam now need to schedule me for a cleaning. I said um, that's why I'm here is for my cleaning. They said okay well we can see you at 2pm if that's okay I said okay fine... so just to open my mouth and look inside took sitting in a chair waiting for 35 minutes.... I'm 28 weeks pregnant and they couldn't perform X-rays and I understand that but they looked inside and said I have a cavity from the "looks" of it and that I need a bite guard. I responded okay I'll look into it. The front office lady comes in with a $600+ bill saying this is the cost for today. NO MA'AM.... They haven't even done anything but open and look inside once and made that comment, there's no proof or anything to show that I have a cavity, she took one picture with a camera. I have had no complications, no pain, nothing.... I am going to be getting a second opinion elsewhere. She also said I needed braces and asked oh whoa what is that as the first thing coming out of her mouth when she saw me. I have pregnancy acne and a little scab on the side of my face due to dry skin in that area, because well pregnancy does things to you, but I mean I feel so self conscious now and want to hide under a rock.... Thanks for that. I feel they just wanted to take my money and didn't do a thorough job.

Charged for a service that was not done and told about treatment that was not needed the staff does…read morenot speak English properly nor do they have the ability to explain anything with broken English

just calling and getting the prices was enough for me to say "I'll pass". I do recommend to…read moreeveryone to get quotes for everything prior to going. If you haven't had an x-ray in a while, they will probably talk you into it - get a quote. If they say they can't because they do not know what you will need (for eg., this office when asked how much to get something stuck under my gum removed - requiring an "irrigation") ask them "how is it coded". If they won't tell you the price, do not go! Or if it is really expensive like this office, shop around as there is nothing that special about any one dentist! Not like any of them have a golden dental pick! Finally, for "large jobs" plenty of qualified dentist offshore doing the work at pennies on the dollar! or peso, whatever the case may be!

I had a cavity on the front of my tooth and had to be at a wedding the next day and they got me in…read moreand out of there!! Awesome staff .. And amazing work !

Excellent new dentist for me that is in my dental plan network. Great cleaning. Really low key, not…read morepushy. I like conservative dentists that promote watchful waiting and not jumping to restorative care for the tiniest little nick.

New to the area. Called Inquiring about, (new patient specials) Gail was straight to the point,…read moretwice; "We do not offer specials." I would recommend going over what your practice does offer and how you can assist a new patient, example: first time visit, payment plans, etc.... instead of a swift no.

I want to give a huge shoutout to the most incredible dentist I could ever imagine, Dr. Tatyana…read moreStepanchuk. I struggled with severe dental anxiety. Before every appointment I have to take valium (my husband has to take time off to drive me to and from appt), I keep my AirPods in at FULL volume, and even then I still find myself shaking, crying, and sometimes hyperventilating in the chair. Going to the dentist became my biggest fear as of 2016. This month, I had a few cavities that needed attention, and I cannot explain how much care and grace Dr. Tatyana and her assistant showed me. They checked on me constantly, kept me as comfortable as possible, and never once made me feel rushed or like a burden. What touched me the most was when Dr. Tatyana finished the work, she wrapped her arms around me in the most genuine, caring way -- a reminder that I was not just a patient, but a person she truly cared for. I am beyond grateful for Dr. Tatyana and her amazing team. She is not only an excellent dentist, but also a compassionate human being who treats her patients with love, patience, and grace. For someone like me, who battles intense dental anxiety, finding a dentist who makes me feel safe and cared for is truly a gift. If you need a dentist who will treat you with kindness and professionalism, I can't recommend Dr. Tatyana Stepanchuk enough.

I can confidently say that Dr Tatyana Stepanchuk is the best dentist I have ever visited…read more She is a patient kind-hearted perfectionist. She went above and beyond the call of duty in saving a tooth that looked hopeless. Her hygienist gave my teeth the best cleaning they ever had. Her staff is friendly and efficient and did not leave me waiting. This is the first time I was so happy with my smile that I actually hugged my dentist.