Dr. Frazier and Nyla are an amazing team of caring folk. You can find a better Dental group.read more

liked when it was just one or 2 offices. now with all the investors and buying out of other…read morepractices, feeling they are getting 2 big for the personal service Snyder used to give. website says they take my insurance. called to make appt and double cked, and they say no they don't take it. jiminy.

A dentist's responsibility doesn't end when they refer you out. I trusted Dr. Steven J. Underkofler…read moreDMD for 15 years and maintained perfect oral health habits, including cleanings with his office every 6 months, flossing twice daily, using quality dental products like Sensodyne toothpaste, never smoked & always eat healthy. After finding a 'questionable' spot on my upper rear molar, he referred me to Dr. Andrew McClure of St. Johns Endodontists, who after weeks gave me a horrible experience with no proper care, treatment, follow-up or scheduling to resolve my dental issue. I have reported him & Dr. Underkolfer to the proper Florida Dept. of Health/Florida Board of Denistry in the State of Florida for further review with my history of all contacts/damage made to my health. When I reached out to Dr. Underkofler's office multiple times to report the situation and protect my health, he showed no compassion or willingness to help. He completely dropped the ball on patient care. He is a disgrace to his profession I am now finding out through my many Social Media contacts/calls received, as well as Dr. McClure. My husband and I found a wonderful Dentist so more caring with newer advanced equipment who is amazed as well at the lack of treatment/extended time delay. I hope Dr. Underkofler does not impact other patients so severely in the future. Save yourself the trouble & look elsewhere. Debra Strickland Mandarin

This GEM of a team genuinely cares about their patients. I have such bad dental/injection anxiety…read moreand the staff is so attentive and respectful -- you could not pay me to go any where else. Thank you a million times over Doc+team!!!

Excellent new dentist for me that is in my dental plan network. Great cleaning. Really low key, not…read morepushy. I like conservative dentists that promote watchful waiting and not jumping to restorative care for the tiniest little nick.

New to the area. Called Inquiring about, (new patient specials) Gail was straight to the point,…read moretwice; "We do not offer specials." I would recommend going over what your practice does offer and how you can assist a new patient, example: first time visit, payment plans, etc.... instead of a swift no.

Dark,crowded spaces, narrow hallways, old outdated equipment. I was there for 1 hour and saw…read moredentist maybe 3 minutes. He did not even know the information posted on their website, which was reason I came to them. They were no help, yet wanted to charge me for wasting my time.

Thanks to Dan and Dr. Baxter for doing Excellent treatment on my implants!…read moreIt is very essential to be able to chewing my food naturally!

I created a Yelp account solely to review this place. I think there is malpractice going on…read more Genuinely not sure how this office would be considered professional. The amount of times they called to reschedule me should have been my first indicator. First of all, the dentist is very blunt and not personable. For example, I explained to her I clench my jaw and wish to see a TMJ specialist because one of my teeth is impacted so much, it feels like I have a cavity, but there's no cavity. She says she can shave down my tooth. I said there has to be other options that aren't as invasive. All she says is "no" and that she believes my TMJ isn't bad enough but she'll refer me. I had a filling on a root canal they wanted to put a crown on, which I had heard from my prior dentist, so I accepted treatment. I wish I hadn't because the temporary tooth fell out 3 times in the span of 1.5 weeks. The first tooth fell out while I was eating eggs. The second temporary tooth lasted less than 4 hours. Again, it fell out while I was eating eggs. I asked for a different person to put in my temporary tooth, thinking that was the problem. No, someone else was at the dentist because their temp also fell out the day prior. The person that put my temp in put it in backwards and I had to be the one to tell them it was wrong. How could they not know? The third temp tooth fell out just 4 days prior to my permanent tooth being put in. Since I work two jobs, my schedule doesn't allow me to keep going back to get a temporary tooth put in every few days. Permanent tooth comes in... well it doesn't fit. They think it's because my gums grew over my tooth in the 4 days the temp wasn't there. So they cut my gums. Tooth still doesn't fit. They re-order a new tooth and say they'll priority ship it to arrive next week. It's next week- I call for an update. They say the permanent tooth won't be here until 2 weeks from now. So they lied to me and guess what? My temporary tooth fell out while I was eating a banana. I've not flossed around that temp tooth, have not eaten on that side, and have altered my diet over the last month to soft food only. Yet, the temp tooth still managed to fall out. 100% this is a dentist issue, not a patient issue. Please do not waste your time or money at this joke of a business.

Wonderful and kind care from entire team. They went above and beyond to make sure I was able to get…read morea deep cleaning today. Would recommend this dentist to anyone!

I'm frustrated with the service I received from Blue Sky Dental Group. This is just my personal…read moreexperience, and others may have had a different one. When I first started going there, the staff was attentive and caring. Over time, however, I felt they became more focused on making money than providing quality patient care. Their attitude became arrogant, and the level of care declined significantly. This week, I went in for a routine dental cleaning. The hygienist immediately started taking X-rays without greeting me or explaining what she was doing. I had already had a full set of X-rays during my previous visit, so I asked whether they were really necessary. I also asked if I needed a protective lead apron. She seemed irritated and replied, "You don't need it, but you can have it anyway." She then continued taking the X-rays. After that, the dentist came in, examined my teeth for about five minutes, and left. The hygienist then used a water flosser and told me I was finished. There was no actual cleaning, no polishing, no scaling, and no discussion about scheduling my next cleaning. I expressed my concerns to the front desk before leaving. Unfortunately, no one apologized or addressed my concerns. They told me someone from the front office would call me, but I never received a call. I also had a root canal and crown done at this clinic. After the crown was placed, I experienced severe pain. When I returned two days later, they told me the crown had not been aligned properly and corrected it. While I appreciated that they fixed the issue, I was disappointed that there was no apology for the inconvenience and pain I experienced. Because of these experiences, I will never return to this clinic. One of my coworkers also had a disappointing experience. He told me that the office called him just 30 minutes before his appointment to cancel it. I'm surprised that a clinic built its reputation on its patients but now seems to show so little respect and care for them. In my opinion, patient care has declined significantly, and I can no longer recommend this practice.

I've had all of my treatment done here and it's been nothing but amazing. Dr.Stevens and Dr. Jonas…read moreknow exactly what they're doing and are very professional and knowledgeable. I would recommend this office to anyone, especially if you have dental anxiety I've never had a tooth pulled before and got all four of my wisdom teeth removed under IV sedation. It felt very safe considering they had a CRNA available as well to ensure my safety and comfort. Geri was my assistant and was very helpful.

Just don't go here, they're absolutely awful, I got a root canal and crown done here, and I've had…read moreto have the crown recemented 4-5 times since, when they left my insurance network they never informed me until I received a hefty bill, which eventually disappeared but ever since every time I come in for services my bill is always higher than originally quoted, or I pay and get a bill for $100+ more $$ in the mail a month or two later, I came in to get my crown fixed and informed them I was pregnant, they then scheduled me a cleaning appointment (knowing full well I was pregnant and had received clearance from my OB) they then told me when I came in for said cleaning they couldn't treat me because I was pregnant, and are now trying to charge me and my insurance $130 when they couldn't even treat anything! Absolutely awful business, constantly have more issues after a visit than I did before, and seriously? Why does it take 4+ times of giving me a "temporary solution" before you discuss permanent solutions with someone? I will say the ladies are kind, which was the only thing that kept encouraging me to go back, but when I'm told "they'll figure it out with my insurance" and then get over charged constantly even when I clarify that I need out the door prices to budget, that is a deal breaker for me especially when I'm in pain but too scared to go in out of fear of how much they're going to randomly charge me next!

DO NOT COME HERE!! This place is awful, how do you…read morespecialize in cavities + fillings and didn't clean my cavity out all the way (which was a small cavity) and the dentist, clammed "it was so big" but I would have felt pain in which he described as big but I didn't... now I am stuck with pain, two years later having to now go to a endodontist to probably get a (root canal) meanwhile I had to use the bathroom really badly and he would not let me go and I was in pain... again don't come here, worst dentist ever

I have been a patient at Orange Park Dentistry for almost 19 years. I have been through some…read morechanges in docs, but my hygienist, Lori, has always been there. She is wonderful! I never feel pressured or uncomfortable, and I look forward to all of my appointments because I know I'm not going to be "sold". I also have chosen to do Invisalign through this office and am so happy with the results. I definitely recommend this practice if you are looking for a personal touch.

Went there to see about dentures for my mom. Dr Chan is very personable, made my mom feel very at…read moreeasy and joked with her. He clearly explained everything and gave great advice. Staff were very friendly. I currently see a dentist in Jacksonville but I live in Orange Park, thinking of moving to his practice.