I've had all of my treatment done here and it's been nothing but amazing. Dr.Stevens and Dr. Jonas know exactly what they're doing and are very professional and knowledgeable. I would recommend this office to anyone, especially if you have dental anxiety I've never had a tooth pulled before and got all four of my wisdom teeth removed under IV sedation. It felt very safe considering they had a CRNA available as well to ensure my safety and comfort. Geri was my assistant and was very helpful. read more

I'm frustrated with the service I received from Blue Sky Dental Group. This is just my personal experience, and others may have had a different one. When I first started going there, the staff was attentive and caring. Over time, however, I felt they became more focused on making money than providing quality patient care. Their attitude became arrogant, and the level of care declined significantly. This week, I went in for a routine dental cleaning. The hygienist immediately started taking X-rays without greeting me or explaining what she was doing. I had already had a full set of X-rays during my previous visit, so I asked whether they were really necessary. I also asked if I needed a protective lead apron. She seemed irritated and replied, "You don't need it, but you can have it anyway." She then continued taking the X-rays. After that, the dentist came in, examined my teeth for about five minutes, and left. The hygienist then used a water flosser and told me I was finished. There was no actual cleaning, no polishing, no scaling, and no discussion about scheduling my next cleaning. I expressed my concerns to the front desk before leaving. Unfortunately, no one apologized or addressed my concerns. They told me someone from the front office would call me, but I never received a call. I also had a root canal and crown done at this clinic. After the crown was placed, I experienced severe pain. When I returned two days later, they told me the crown had not been aligned properly and corrected it. While I appreciated that they fixed the issue, I was disappointed that there was no apology for the inconvenience and pain I experienced. Because of these experiences, I will never return to this clinic. One of my coworkers also had a disappointing experience. He told me that the office called him just 30 minutes before his appointment to cancel it. I'm surprised that a clinic built its reputation on its patients but now seems to show so little respect and care for them. In my opinion, patient care has declined significantly, and I can no longer recommend this practice. read more

Dr Hamilton and her Assistant Ashley were fantastic and explained everything in detail! They are well versed in the subject of dentistry and in particular Periodontal care and made me feel comfortable,aware of the services and a mutually agreed plan of care! It is nice to be included in the conversation and decision making! Great team!! read more

My visits have been met with professionalism and friendly staffing from the front desk to the doctors. My dental issues were communicated in a straightforward manner. Each experience was very smooth and efficient. Thank You Breann, Sabrina, Dr. Hamilton, Dr. Stevens and the entire staff for your services. I would highly recommend them for your dental needs. read more

They don't take military TRICARE dental insurance here! **I used to go to this dentist about three years ago. I was a patient here from the 2019 to 2022.. In that time, span the dental services were impeccable, a huge surprise, especially off after coming off of active-duty and seeing how the government takes care of your teeth in the military to this place was amazing to see there was such fine dental dentistry outside of the military. My wife and I made appointments to be seen here and had our teeth cleaned every six months. I had a few fillings filled here and often talked to the dentist about the type of procedures of modern dentistry that they use and was highly impressed with both Mr. and Mr. Dr. Stevens work. The process in which they take to photograph every tooth in your mouth bite wings x-rays you name it and then be able to produce a color, digital photo of your teeth that you can view in person there at your appointment and the dentist can point out things to look for on your teeth or concerns that they see that you can't see. I was a little overwhelmed by all of the TVs in each room, but I guess people like to watch TV while they're getting their teeth cleaned coming from the older times they never had these entertainment options in the past. Walking into the office, it was always clean. The ladies were always friendly and helpful at the front desk. They had complementary drinks while you're waiting for your appointment however, I never waited any longer than 20 minutes to be seen the wait times were very quick and the cleanings were very thorough.A I felt very comfortable coming to this dentist. Towards the end of 2022 when I was coming in for my annual check up, I was in the process of scheduling for a crown to be placed on one of my back molars after insurance it was $1500 out-of-pocket which I was happy to pay, considering the impressive work that this dentist office had already shown me. But before I was able to get my cleaning the end of that year; November. I was informed that they would no longer be taking TRICARE dental insurance. And they dropped me right then and there are like a bad habit. I was super bummed and scrambling at the end of the year to try and find dental insurance, especially when they said my cleaning would be $300 out-of-pocket. I haven't been back to a dentist in 3 years because it's hard to find a good quality dentist like these folks and when you build a dentist patient relationship it's hard to start over somewhere else. **Overall, this dentist office did really good work. All of their hygienist's were well trained and did good work as far as cleanings went. The dentist there did phenomenal work with fillings and everything else but since they no longer take my dentist insurance, sadly I can no longer recommend them based on the good experiences that I had at this office. read more

very reasonable pricing with pleasant staff and atmosphere. Also very accommodating for someone who isn't jazzed about plastic in my mouth.

Exceptional Dental Care - Highly Recommend! By far the best dental group in Jacksonville! We had a cracked tooth restoration done, and the results look absolutely amazing. I was extremely impressed with the quality of care, attention to detail, and professionalism. From the moment we walked in to the moment we left, the entire experience was smooth and positive. The communication was excellent, the pricing was very fair, and the service was truly top-notch. A special thank you to Dr. Phelan for the outstanding work and to Masha for her help and professionalism -- both made us feel cared for and confident every step of the way. We will definitely be back and will recommend this dental group to everyone we know! read more

The office experience today was very poor. I was charged for a procedure that I did not receive and when I checked further into this my insurance said they did not even have a code to address the issue that this blue sky dental group is a scam and charging people for procedures they do not need This was what happened to me today. STAY ALERT, and do not go here . All about money read more

Blue Sky Dental billed me for 2 procedures not covered ny my insurance without my approval. I went in for 1 of my 2 free cleaning and x-rays I get from my insurance once a year. I got a bill from them for 164.00 for photographs and one other procedure. At no time was I made aware that these photographs were not covered by my insurance until I received my portion of the bill. Do not go here . I am calling them today for there total lack of transparency and to see if these charges can be removed. Im. Happy to say this is resolved. When I called they adjusted my bill.and said the procedures not covered by insurance were complimentary . read more

Blue Sky Dental Group - Orthodontists Near Me - Jacksonville, Florida

I have been a patient of this group since the opening. I'm a patient, but I have turned into a fan. This is a "well-oiled-machine" that gets better as time passes. They have the latest equipment and the team is very diligent and service oriented. They keep expanding their services which means that the dentists and personnel are up-to-date. They have all bases covered; a dentist that knows Spanish as well as a very knowledgeable office administrator. They tell you upfront what are the costs related to the procedure and reimbursement from insurance. If you are looking for great dentistry service, this is your place. read more

Probably one of the best dentists I have been to. The focus seems to be on care and comfort. Most people hate the dentist, and this place does everything it can to help people come back and make their teeth preventative maintenance enjoyable. Each person you interact with is so nice and personable. They teach you how to best care for your teeth and you get to watch movies while they work. My kind of dentist for sure. read more

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Very friendly place, getting my braces worked on. They have tv's in all the rooms helps those who are nervous to see a dentist read more

Blue Sky Dental Group - Orthodontists Near Me - Jacksonville, Florida

I love Blue Sky Dental, coming from chain owned Dentist office to here is like night and day! They have great customer service and follow up after your services! I usually do not like going to the Dentist but I truly enjoy each experience I've had at Blue Sky Dental Group, and not to mention, it is always clean & well kept! read more

New to Florida and wanted to give this dentist a try since there were so many good reviews. The reviews are definitely fake. They do extra imaging to try to bill your insurance to the max and then stress that you need a deep cleaning that your insurance won't cover. They bill you for a certain fee then when your insurance denies total coverage because it wasn't necessary they hit you with the bill. As a physician myself this is absolutely disappointing that dental offices do this to make more money. I advise all to take your insurance else where. read more

I came in for a routine cleaning as a new patient. The facility is very clean and has many expensive gadgets and niche' items that absolutely set this practice apart from many I have personally been to. The staff was all very kind and welcoming and I genuinely enjoyed the ambiance. All was cut short however when I noticed the peel packs used to sterilize their instrumentation did not have an internal steam chemical indicator within. They relied solely on an external indicator provided on the peel packs themselves. This external indicator would be known as a class 1 steam chemical indicator. This is simply not good practice as using a single class 1 indicator demonstrates that the peel pack was exposed to steam, it does not guarantee that the perimeters for sterilization were met within the peel pack itself. You don't need to be a trained professional to know this. Even by doing a quick google search I was able to find this quote: "Internal indicators need to be used within each package that will be sterilized." taken from infectioncontroltoday.com under chemical indicators 101. When I brought this up to them, they told me that they do whats known as a bowie dick test every month to ensure their perimeters are being met. But what happens when their machine isn't meeting the perimeters before that monthly checkup? Are they satisfied with putting their patients at risk? I personally think so. In my experience as a certified surgical technologist, a spore test was ran every morning before the first autoclave load and then in every load for the remainder of the day. Every tray and peel pack contains a class 1 and a class 4 or 5 internal indicator as well. Patient safety is everyone's priority. They did not seem to appreciate my concerns as a patient when i took responsibility for my own health. Dr Stevens herself attacked my credentials. It is very unfortunate that your average patient who isn't trained on sterile technique is at the mercy of those he/she believes is looking out for their best interest and safety. This is a beautiful facility staffed with individuals who I believe in my heart want nothing more than to do right by their patient. Nobody in there gave me the impression that they were purposefully trying to harm anyone. But I believe that we as patients need to take responsibility to protect our health and I think the public should know that this facility does not use internal steam indicators and therefore cannot promise you that their instrumentation is sterile. Do with that information what you wish. read more

Do not trust these people. Seriously. They do good work. But are literally scammers. My husband had a fill in. They charged him $40 & $145. We got the paperwork from the insurance saying he should have only paid $91 for the whole thing. I called them and they said Oh yeah he does have a credit of $54. Umm, no it should be $94. (plus why to overcharge to begin with) Anyways, Leah, the office manager, says they never billed insurance for the $40 since it was a biting. If I have insurance and pay for insurance - why not bill them!! Their excuse was because when his FREE cleaning appointment comes up, they do biting then and charge insurance then. I said OK - well for his free cleaning, can yall just do that - just the cleaning? She said its usually $70 so they can charge him $40 now or $70 in March (at his FREE cleaning appointment). Long story short - they do all these "nice" things like xrays and bitings and stuff but bill your insurance. And when the time comes when you actually NEED a biting or xray for any tooth ache or fillings - then they charge you for them because they have already claimed the free bitings/xray during your cleaning appointment!! read more

This office is amazing. I have major anxiety over dental visits and just getting my teeth cleaned. Lindsay was my hygienist and fantastic. I'm such a maniac in the chair I can't believe she tolerated me. I had to take somethings to help me relax and when my husband was late to pick me up, Dr Stevens offered to drive me HOME!!! Amazing kind and professional office. Not to mention they have state of the art EVERYTHING!!! I hadn't been to the dentist for 18 months. Lots of COVID wine stains and coffee and tea. NO MORE! My smile has never looked this great! Thank you Linds for holding my hand !!! read more

Wow!! Dr. Stevens & Dr. Jonas were amazing from start to finish. Absolute superior service, this is by far the BEST dentist I have ever been too. A truly extraordinary team, major kudos! -Justin Bowman read more

Blue Sky Dental Group - Orthodontists Near Me - Jacksonville, Florida

I have been to blue sky a couple of times now, for my initial visit and also for my temporary crown placement. Dr. Stevens has been exceptional and the team makes me feel right at home and explains everything to me prior to the treatments. The team is all super helpful and warm and the office is always clean and it is very aesthetically pleasing. They also have Netflix on the tv so if you want to watch something while you're waiting or while you are getting your dental work completed. It helps to relax when you're focused on something else. The team is great and I'm SO thankful that my friend recommended them to me! read more

Blue Sky Dental Group - Netflix on tv in treatment room - Orthodontists Near Me - Jacksonville, Florida

I do not recommend this dental group due to their billing practices and the poor quality of care.

The dentist is not supposed to be a place you go to enjoy yourself. So I have to start there when thinking of reviewing a place historically known for torture and pain. I'll say this about Blue Sky: of all the torture places I've visited over the course of my life, this is by far my favorite torture place. The torture of paperwork is minimized with snazzy iPads that come prefilled with much of the information you've already provided. The torture of lukewarm or bad customer service is eliminated by the staff's consistent and believable warm welcomes. It is possible they train in the same facility that Chik-Fil-A sends their employees. The torture of waiting or bringing your kid to wait is limited by a comfortable waiting area with an old school arcade game in the corner. The boy barely complains about going to the dentist now. The torture of sitting in the chair and getting the inside of your mouth poked and drilled at....remains. BUT at least you get your choice of what Netflix show to watch (I actually choose to listen to podcasts during the actual torture session), very attentive and caring hygienist and doctor who are serious about you not feeling any pain in their care, and if you're lucky...what for it...A Massage Chair!! Never in my life have been experienced such conflicting emotions in a doctor's office. "Sure they are aggressively removing my tooth right now but goodness my back feels nice!" The torture of billing! Ugh. But nope, not here. The front desk staff are experienced (don't let their youthful faces fool you!) and walk you through every line and every twist and turn the insurance company tries to throw your away. And finally, here is what Maya (age 7) has to say about his dentist office: "it's great and it helps a lot because they don't really hurt you. And all you have to do is just lay or even sit." There it is. read more

We chose to go to another dentist after I had cavities filled and husband had wisdom teeth pulled. Wasn't a bad experience but doctors were young and felt more complicated going with someone more experienced. read more

I would like to like this place as I've heard great things. But when you call to make an appointment and they leave you on hold for 26 minutes without ever coming back it's hard to like them. read more

After researching on a couple different places, I decided to go with "Blue Sky Dental Group". I'm glad I did because the staff was awesome and the facility was beautiful. This was my first visit, so it took about 90mins (X-ray, pictures, cleaning etc.) I would definitely recommend this office if you're looking for a caring dental group. read more

i cannot stress enough how super, incredibly patient and kind these folks were to me today. i'd never been to a dentist and had a tooth that was leaving me with excruciating pain the last couple days. they were able to see me the same day i called, and were even able to extract it for me. they walked me through every single step, from the moment i walked in to fill out paperwork, what my costs were with my insurance, to what to expect while they did the exam, and what to expect for the procedure (prep, during and after). and while i was so overwhelmed with anxiety, nerves and pain, they couldn't have been more patient and sweet to me. they literally made a christmas miracle happen for me today, i'm able to still go out of town to see my family (which i don't get to see but once a year) for the holiday while feeling so much better. THANK YOU DR GARCIA AND THE WHOLE TEAM I INTERACTED WITH TODAY, for making my first dental experience (with an extraction!) much easier then i could have ever anticipated! your kindness, attention to detail, and patience with me cannot go unnoticed. you won a dedicated patient, i look forward to happier future visits! i HIGHLY recommend this place, especially for any first timers with jitters! read more

Shame on you! Don't be fooled by the "Friendly" office staff. They have been well-schooled in how run a scam. Not only did they milk my insurance, they then changed my out of pocket amount three different times. I thought I had paid my balance in full, only to receive an additional statement for $16.51. I went back to the office and told them this was the amount I was discounted for paying cash. I was told to wait while the front office gal went to the back to obviously discuss how to handle this with another employee. She came back and blamed It on me maxing out my insurance and it was only an "estimate ", my 3% cash discount had been applied and I owed them $6.80. I then explained to her that during my " free" cleaning I told the hygienist I did not want the flouride, and that she insisted on sending it home with me, and that I returned the fluoride to them, but my insurance had paid them $38. she said " Our staff would never force a service on anyone " So basically I was called a liar and they are committing fraud. Stay away from this place! read more

Stay away! Lots of hidden x-ray charges for a 17 year old & didn't bother to tell me insurance did not cover. Jasmine @ front desk is one of the rudest staff members I have ever met. read more

Last night I went into a moms group looking for a dentist because the dentist I originally scheduled with for today canceled on me yesterday because I didn't want to do all the work they recommended so they said they didn't have time for just an extraction and canceled my appointment but said they can fit me in in a couple weeks. Not only was I going to be left in pain from a bad tooth but it made me feel really unimportant to them as well. I felt they just wanted our money but not a little of it but all of it for all the work they wanted to do. Many people commented on my post recommending places and Doctor Jonas commented saying they were going to be busy but to give them a call anyways to see what they could work out. I went in at 1130 and we worked out some details, they worked with me financially as well, which was really great because it's Christmas time!! I walked out around 1400. The place was very clean and very comforting. The employees were so kind to me, many different people came in to check on me while I was waiting and the lady who was interviewing for a job even held my hand during parts of the procedure because I'm a bit of a scaredy-cat I will be switching here for good and even my husband said he's going to check it out for his next cleaning! Thank you Blue Sky Dental!! read more

They were great, pleasant and efficient with state of the art equipment. I had a minor emergency when a crown came out. I got in the next morning and they took care of it. I go back for my permanent crown in a couple weeks. I highly recommend them. read more

Yes! Go! Just go. This office is what you need in your life. Dental offices don't have to be scary. Friendly staff. Great doctor. Clean, aesthetically pleasing office decor. It's a great dental office. read more

One of the best dentist experiences I've had in over 20 years hands down! The staff is amazing, professional and all love what they do, which is always a plus. Dr. Stevens is super official and awesome at what she does I would recommend her to anyone, she and her staff took really good care of me and got me back up and running 100% read more

Just came for my first appointment today and had an incredible experience!!!! The staff is so kind, and so if Dr. Jonas made me feel completely calm about my 4 cavities... somehow? I get so nervous going to the dentist, and since this was my first time going alone (I'm 18), I was shaking when signing in. But the office is GORGEOUS and the staff made me feel so at home there was no way I would have had a negative experience. Definitely coming in ASAP to fix these cavities though. read more

Who loves going to the dentist? Definitely not me UNTIL I came here! Seriously, I love this place! Dr. Stevens is FABULOUS! She removed my old silver fillings and replaced them with white ones and she fixed my chipped tooth...my teeth look AMAZING! You can not even tell it was chipped! I have also seen Dr. Jonas and he was a pleasure too! The staff is wonderful, which is so important. They all make you feel so comfortable. Aesthetically, it's immaculate. Hands down, the BEST dentist I have EVER been too! For once, I actually look forward to my next dentist appointments. read more

Blue Sky Dental group was nothing more than amazing. The staff was very friendly and made me feel very comfortable. The office itself was very cozy and relaxing. I must say I went in feeling very nervous and also skeptical. (Since I've had bad experiences in my past) The moment I sat in the chair Kelly was very attentive to all my needs and concerns. Dr. Stevens was so gentle, warm, and friendly. She explained everything that she had concerns about. I had such an awesome experience I told family members and friends about you guys. I'm so pleased that I've found such an attentive and caring group of individuals. read more

I recommend Blue Sky Dental for professional yet personal experience. Leah was very helpful with getting proper insurance info and answered any questions I had. Renee, the hygienist did a great job cleaning my teeth and making me feel at ease. The Dentist and other office personnel were very professional, pleasant and thorough as they advised me for my future dental plan. I will make this my forever Dentist! read more

Best dentist for my family and kids (ages 5 and 9) approve! Beautiful office, up to date equipment and excellent staff! They are honest and inform us well. So happy you moved into the area :) read more

Blue Sky Dental Group is amazing!! The staff and doctors treat you like family. Very clean and modern office. Can't wait to come again!

Awesome new dental care practice that recently opened on Old St. Augustine Road. Modern, clean facility and caring and professional staff. The dentist, Dr. Ashbaugh, is very thorough and knowledgeable. Very pleasant experience. read more

Wow! Dr. Ashbaugh and his staff are great! Usually I'm very self conscious about my smile but everyone was so friendly I feel like I'll finally be able to have the smile I always wanted. The office is brand new and clean and technology is state of the art. Excited to have finally found an office to take care of my family! read more

BEST DENTAL GROUP EVER!!! Saved me thousands and that is the least of the benefits of finding Blue Sky Dental Group!! With a family of five and have lived in many states and seen many dental practices Blue Sky ranks head & shoulders among them all! They saved me thousands by giving me honest and correct advice versus the advice I had been given from my prior money grabbing unethical dentist. Let me tell you it is more prevalent than you think! This is a family owned business and you can tell the difference. They bend over backwards to ensure everything is just right. The staff and the doctors could not be more compassionate and competent. State of the art equipment coupled with massage chairs, multiple flat screen TV's for your viewing pleasure with choice of programming....free gumball machines for the kiddies with toy surprises inside...No detail overlooked. A very unique and very pleasant experience!! I am a fan for life!! read more