I don't even think I can express my gratitude and explain how impressed I am with the level of customer service that seems to be nothing but the standard at this location. I have never had anything less than stellar customer service, regardless of what time of the day I go, what day of the week ago, what I am going to purchase, or who I deal with. I have to say they definitely get five out of five stars and customer service of that caliber is just so hard to find these days. As someone who works in customer service in another industry, I think I probably have higher standards than most people, but they never fail to impress. Tonight I just stopped by (and it's worth mentioning that I am a medical patient) b/c I wanted to grab my standard dosages for the rest of the month. Even though everyone I deal with is always fantastic, I would have to say that the ladies running the show tonight definitely made it one of the best experiences I've had over the 5-years I've been a patient here. They know me by face and name, and in a city as big as Phoenix I feel like it's fair to say that that is absolutely unheard of!! They know what I like, they always try to help me choose some thing that works for my medical conditions and their symptoms, and they always make sure I understand everything and I am completely educated and satisfied before I leave. I have to give a special shout out to * Tara Kemp *, she is always a pleasure to deal with and she is consistently the same sunshine-kinda-girl - no matter when I see her. Tonight I also had the pleasure of working with Samantha Keene, Bri Byrd, and Keionna Barnes. These ladies are killing it and I hope Jars knows what an asset to the company they have on their hands. Bravo Ladies, and keep up the great work! read more

I rarely write reviews, but my experience at JARS Dispensary near Metro Mall deserves serious praise. From the moment I walked in, I was greeted with friendly, knowledgeable staff who made me feel welcome and at ease. The store is clean, modern, and well-organized -- you can tell they care about creating a great customer experience. Their selection is unbeatable. Whether you're looking for flower, edibles, concentrates, or pre-rolls, they've got it all -- and at great prices. I especially appreciated how the budtenders took the time to answer all my questions and offer solid recommendations based on what I like. They also had some awesome deals going on, which made it easy to stock up without breaking the bank. I walked out with high-quality products and a big smile. Highly recommend checking them out if you're in the area -- this place sets the standard for what a dispensary experience should be! read more

First and foremost, I would like to start off by saying congratulations to Ms. Lizzie, Keona, and everyone who got promoted into management. A special shout out and thanks to David who went out of his way to help my sister out. He's stepped up so much over the years that he need a praise! Btw I got my aunt from Goodyear who comes here too and my dad but he doesn't live to far away. Lol Especially since if you look at my reviews for this place, I've mentioned these awesome people so much. Anyways, I come from hwy 51 and Indian school rd or from Elliot Rd and Priest just to come to this dispensary. I take everyone I know to this dispensary because the prices, specials, and quality of flower as well as customer service is unbeatable. I've been coming here since 2017 when it was metro meds. I am gonna share this on google, the home web page, yelp and everywhere else I look to reviews. read more

Really nice dispensary very good staff very knowledgeable staff I should say always get good recommendations from them great deals they seem like they really care about there are medical customers and I really appreciate that I appreciate all the good girls and all the kindness thank you again and we'll be back for sure since recreational past it's been really hard finding good deals around town and definitely good deals are always happy in here most of the time I walk out of here with a free edible every time I shop here just making an order you know not sure if they do it all the time but most of the time they do and it's really cool I always try to go over and beyond and I really appreciate that read more

JARS made a great impression on 10/07/2021, my first visit to a dispensary, EVER! There was a short line, but it was constantly moving. 2 lines, actually - Medical and Adult use. I wasn't completely clueless, but I needed a little time with the "budtender" to get what I was looking for! TAYLOR didn't disappoint!! He was very helpful, knowledgeable and suggested just the right items. JARS has quality products organized logically, and has great sales from what I can tell. The power level and vibe in the place is INSANE!! I'll be back - in just a few days, in fact! I'm so happy that my first experience was an awesome one!! Way to go, JARS, keep it up!! read more

I love this store great deals especially on Wednesdays plus I was told last week that I could bring cans to receive a free pre roll well they are doing a special today everything is bogo so they aren't doing the can thing I asked to speak to a manager the cashier I asked immediately went and got him I explained the situation about the cans he politely told me that promotion ended yesterday but because I had already brought them down he told the cashier to go ahead and give me my pre roll that's awesome that's how businesses used to be they stood behind there word you just don't find that anymore thank you for running your business right read more

NOT SAFE!!! I normally don't review, but yesterday my girlfriend and I were hatecrimed in line getting our medical pickup while security guards watched on. A man pulled out his dick and ass and shouted homophobic slurs and aggressive shit at us while security guards watched on and did nothing. This is not a safe place to go if you are LGTBQIA+. You can get hatecrimed in broad daylight trying to get your medicine without anyone batting an eye. We asked someone to walk us back to our car because we are small and he just walked us to the parking lot. I was so scared that guy was going to jump us. NEVER RETURNING TRAUMATIZING read more

I have been going to this location ever since my first visit was very nice. I showed my license and after about a 30second wait I was waited on a very pleasant guy who's knowledge steered me to exactly what I was looking for. I was shown a purple strain noone had but Jars.about 5 min later I was out the door to enjoy.Max waited on me today .very cool,knew what I wanted and helped me with a smile and he showed me the specials. Very nice guy. Helpful all the way. Everyone is very happy and wears a smile.Hmmm I wonder why? The only place I go. Thanks!Diana read more

My boyfriend and I go to Jar's for a few reasons, it's in a great location, you can handle all your needs in one area. They also have really good prices and sales all the time. But mostly it's the employees, they are very helpful, polite, down to earth people who really knows about the products they are selling. We have never had a long wait either, they get you in quickly but you'll never feel rushed once your at the counter. Jars is a cool place to visit, we recommend you try it sometime. Thank you guys, stay Happy and High!! Cory & Tracy read more

I love coming to this place, they always have upbeat music playing, the staff here are super fast and the wait tomes are very short even with long lines. Not only would I recommend this place to a friend, I actually telk my friends about this place almost every time I see them. The products here are always fresh, ive never had a problem with finding seeds in flower or anything. I got a lot of love for this place amd the people working here are friendly, efficient, quick, and knowledgeable about products and deals. Best bang for your buck here. read more

I had never been to a dispensary before, until Jars came into the neighborhood. The staff was very knowledgeable and took the time to explain how everything works. Still not very clear on everything, but if I ever need anything to be explained to me they are very helpful. The lines are not to long, constantly moving so not just standing there in the rain or sun. My fav CSR is Niki, she made me feel comfortable and also told me about the sales that are going on. Which is always good. I can't compare the pricing as JARS is the only one I go to. read more

Metro Jars Dispensary is hands down one of the best! From the moment you walk in, the atmosphere is welcoming, clean, and professional. The staff is incredibly knowledgeable and always ready to help with personalized recommendations. Their product selection is top-tier, with a variety of high-quality strains, edibles, and concentrates. Prices are competitive, and the deals make it even better. Whether you're a seasoned consumer or new to cannabis, Metro Jars ensures an exceptional experience every time. Highly recommend! read more

Just turned 21, nervous about purchasing and the choices I would have with weed. I popped in and got Antione as my budtender. Not only did he go above and beyond to make me feel comfortable, he even went as far as to explain the things I didn't know, regardless of how complicated. Chill, intelligent and helpful, my first experience buying it was phenomenal. Also very happy to receive a free pre roll for my special day! Someone get this guy a raise, he is putting in that 110% for his customers. read more

I'll start off by saying, I wasn't sure if I should make a 40 minute drive down to Metrocenter but I seen the deals online and I'm more than happy with the outcome. My Patient advisor Bri was awesome, welcoming, very patient and knowledgeable with me because I'm not going sugar coat, I'm picky when it comes to my medication. She definitely made things worth it. Jars is now my favorite spot to pick up. Also, the place is beautiful inside very clean and modern. read more

Ian was very very helpful and he recommended some flower for me, he was very specific and gave me good information and they were both fire that I told him I would leave a survey for him and they we're so good that I came back and Jacob helped me out today and he was just as helpful, he gave me some knowledge about jars, all good things, This is definitely my number one spot to pick up some flower, carts, edibles or even some wax. read more

Went down to the store and there was a line to get in. 5 minutes and I was in. The staff was knowledgeable and pleasant to talk to. I wasn't quite sure what I wanted, they took their time to explain what they had and never made me feel rushed. Made my purchase and was completely satisfied. Oh, almost forgot, my friend who was with me and been there before received 3.5 g of flower free. I will be shopping here in the future. read more

I love going to jars for the deals they have the friendly staff.and they make you feel safe when you go there to purchase any of their products. and if you don't understand a lot of stuff they'll help you with that and they do make you feel like you're part of the family. You can talk freely there and joke with them and they'll joke back with you that's why I recommend people to go to jars if I could I give you a hundred Stars read more

I truly appreciate the service at this location. All the staff are friendly and very informative. They have daily deals and specials. They always have the best cannabis strands. Each time I go I am greeted immediately and any questions are answered with expertise. I have been a loyal customer since moving to Arizona. I would highly recommend to anyone who like a variety and great service. Metro js the best location. read more

By far the greatest dispensary I've been to in town in terms of both pricing and customer service. I adore the rewards program as well; it definitely encourages frequent visits so I can occasionally snag freebies like a lighter or even a preroll! Not to mention every single employee I've come into contact with is extremely welcoming and easy to converse with. All around amazing customer service, quality, and prices. read more