I hate to do this to a small business, but...wow. Terrible experience. The dress shirt I brought in had a light stain around the collar which I pointed out and asked for the rest of the shirt to be spot checked. I was told "no problem." When I picked it up, while waiting for her to run my card, I noticed the collar was significantly dirtier, like the stitching was dark yellow against the white material and there were huge dark yellow stains all over the collar. When I pointed it out (because she sure didn't), she got defensive and continued to run my card, saying something about how they clean 200 shirts per day. When I asked that she at least not charge me for "cleaning" the dirty shirt, she eventually offered to try again, but wanted me to sign something letting them off the hook if the shirt was ruined with stronger chemicals. Um, no. It was a $60 shirt worn once. I paid, but brought the shirt to a different dry cleaner and it came back perfect. No problems at all. They said the solution was probably not changed enough at the first place. Oh, and they're expensive and they don't take coupons. read more

We have used Jansi dry cleaning for almost 9 years, because it is just around the corner from our condo. The couple that owns and runs this store is so sweet, and they have always taken good care of our clothes. Most frequently, we take in my husband's suit jackets and trousers for work, but I have also trusted them with sweaters, silk, and even my wedding dress. I would say their prices are on the higher end of fair -- which is still substantially lower than a big popular dry cleaning chain that I looked into. Recently we moved to a different neighborhood, and I felt sad that Jansi would no longer be convenient for us. However, thanks to other Yelp reviews (including a good one that is hidden for some reason), I realized that we could use Jansi's free pick-up and drop-off service instead! So we're going to give that a try, and I am very happy to be supporting a small family owned business, especially one that I have enjoyed working with for so many years already. read more

If you're looking for a dry cleaner in this area, find another! We took 2 garments in for dry cleaning, and were told the price would be $19.15 - one garment (a choir robe) was $13, the other (a sport coat) was $6.15. This already seemed high to me, but my husband and I said to ourselves, "oh, well..." When we picked up the garments about a week later, the clerk couldn't find the garments at first (we had our numbered ticket with the prices on it in hand with us). Once she found them, we were told the price was now going to be $25.78 - the clerk said that $5 was added to the cost of cleaning the robe (roughly 40% more than the original price!); she said that the reason for this was that "it was long." How interesting.....when we dropped the garments off, we had specifically stated that this was a "long, choir robe" so that they would know what they were cleaning - DUH!!! I can't believe that this cleaner would have the audacity to raise a price at all on something like this, let alone raise it by 40%! We are not talking about a heavily stained garment that required intricate pressing, etc! The cleaning was ok - nothing special, and just standard (for the price, I was hoping the robe would be singing on it's own once we took it out of the bag!) What a rip off! We will not be back, will be taking our business elsewhere, and suggest that you think twice before using this "custom" cleaner! read more

Jansi performs good work BUT their prices are very expensive. Additionally, my last service was a dress hem (cut 6" around). The cost was $43.13 (with tax) which was the ticket given at drop off. When I picked up my dress they presented a different ticket in the amount of $48.53 (with tax - $5.00 more). I questioned and their response was "charged you the wrong price". That was NOT good customer service. They made the mistake, they should have waved the undercharge and took it as a lesson learned. Because of this, I will do NO FUTURE BUSINESS with Jansi. It's the principal. read more

Normally when I take dry cleaning it usually is a decent price but here it's a little expensive. I use the pick up and delivery service when I can't make it up there in time, but I do feel I pay higher than some places for clothing. read more

We have used Jansi for a number of years. We use their free pick up and delivery service for which they provide a large nylon bag. They pick up in my neighborhood twice a week, so I just call and tell them it's ready. They pick up at my office and bring it back too. The drivers are always friendly and courteous and they even call my cell if no one's at the office. Their dry cleaning service is always done well and promptly with good pricing. I highly recommend them. read more