1. Jane's Answering Service

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    Salinas, CA

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    Jane's Answering Service

    5.0 (2 reviews)
    Closed • 9:00 am - 5:00 pm

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    Ivy Park at Salinas

    Ivy Park at Salinas

    (15 reviews)

    We couldn't be happier with our decision to choose this community for our loved one. From the…read moremoment we arrived, we were welcomed with such warmth and friendliness. Making the decision to move a loved one into assisted living is never easy, but the team made the process feel so much more comfortable and reassuring. Chef Matthew was incredibly personable and welcoming. He took the time to speak with us, answer our questions, and make us feel comfortable with the dining experience. It was clear that he genuinely cares about the residents and takes pride in what he does. Executive Director Sara was wonderful throughout the entire process. She took the time to answer all of our questions and address every concern we had. Knowing that she has been at the community for so long gave us an added sense of confidence and reassurance. One thing that really stood out to us was the incredible longevity of the staff. Carmen has been with the community for 24 years, and the Housekeeping Supervisor, Martha, has been there for an incredible 35 years. Seeing employees who have dedicated decades of their lives to the same community speaks volumes. You don't see that kind of tenure everywhere, and we truly believe they must be doing something right. It gave us even more confidence knowing our loved one would be surrounded by people who genuinely know and care about the residents and the community. We are so happy with our choice and truly feel we couldn't have chosen a better community. We would highly recommend this community to anyone looking for a warm, supportive, and caring home for their loved one.

    Management does not care about resident opinions. People have been complaining for 6 to 9 months…read moreabout the food quality going downhill, and nothing has been done. Basic things like eggs not being cooked properly, running out of the main entree at 5:00 p.m. when the dining room opens at 4:30, not ordering enough pie and ice cream, a variety of meals that just don't taste good. They recently had some patio work that they were working on and they boarded up everybody's sliding glass door so they can't get out, which is important for safety. But nobody thought to get building permits?!!?? So the boarding was up longer than it needed to be, and then it was taken down before the project was completed, and now they're going to be restarting the project again. Seems like they don't know their ass from their armpit. They've started some new upgrades to the facility, and the residents had opinions about painting over the warm wood in the entryway and other spaces. Management painted over it anyway. It seems to us that they could spend money to hire better cooks and order better quality food, rather than spending money to upgrade the place when it looks fine as it is. There are some very quality staff that should be commended. Their maintenance staff is kind and responsive. Monica gets ready for reviews from everyone, including us.

    Jane's Answering Service - personalassistants - Updated October 2026

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