Poor scheduling of appointment. They texted to ask if I can come in earlier. I couldn't and texted…read moreso. Never heard back. Then I get a call with no VM one hour before my appointment. I called back and found out they can take me at the original time but won't be able to complete all the testing, which means I would have to come back again? Why would I want to do two appointments instead of one? Such a waste of time. Not going back.

You might wait a while for your appt.--to schedule and to be seen once you're there--and that's…read morebecause Dr. Pascal is about the most thorough doctor my family and I have ever seen. If you want to be moved through factory-fast, go to Kaiser.

My first consult was amazing. Dr. Starr answered all my questions and made me feel great about the…read moreprocedure. Dr. Starr is beautiful, highly professional, such a polite staff, & I look forward to surgery day!! More to come after procedure!!!

No insult was intended. Simply that I called both offices to inquire about being a possible patient…read moreand posted their answer and that they were friendly. The post was meant to help others in their search for care. You sound like an angry individual. Glad I didn't come there. Blessings going forward.

I am an existing (was) patient with the beginning stages of glaucoma…read more This office not only doesn't return calls but dropped me because of my change in insurance "money" They've had me drive to Berkeley to get a referral (again) from my existing reg Dr (not eye) to be seen again, which I did...like a child Now today, after back and forth scheduling and rescheduling on their end to Oakland and Lafayette~along with me re scheduling my life around theirs They call and tell me that I cannot be seen at all, but yet, I can get my meds~even though I've "not" been examined in about a year and been without them~ no concern for that on their end~ but paying out of pocket would be a "breach"......... You decide. I am disgusted

Only my second ever review but wanted to express my gratitude…read more First I was greeted by a very efficient and friendly front desk person. Wish I could remember her name but was exceptional After filling out forms I was taken to the clinical area. Each step was explained and it was obvious they were happy and confident. Most importantly they seemed like they enjoyed their jobs. As a doctor with a small clinical facility, I was more than impressed Then the doctor. I had heard a great deal about Dr Pascal. I could see why so many trust him. He is smart , experienced and reassuring. The whole office seem to be happy and explain procedures. He was respectful, he was incredibly enthusiastic about his

Excellent! Personable! Dr. Barakeh provided the highest quality of care. I went in for a…read morecomprehensive eye exam as I had issues and questions that required expertise. I received an in depth and highly detailed analysis of the health of my eyes. I was very pleased and impressed.

I have so much respect for Dr Barakeh for his professionalism , kindness, and competence. Always…read morevery patient with me with my multiple eye problems. The staff are very helpful with my appointments, always accommodating with a smile. And Nancy, Dr Barakeh's assistant always made sure that I am comfortable during the procedure. Thank you Dr Barakeh for your contribution to the community. Melva C, Alamo

I have seen Dr. Drucker since the very day he took over the practice from Dr. Sheenan some 30 years…read moreago (probably more). Clearly, he's competent, also has a great tableside manner and is an unusually good conversationalist for a busy physician. And while Dr. Drucker is outstanding, be advised that the office staff is not nearly as capable as the doctor himself - with Rosa as the lone exception. If you call, you'll get a disinterested monotone on the other end of the line, with no comprehension or desire to resolve your issue. Again, ask for Rosa, and this problem solves itself. I'm hoping he has no immediate plans for retirement - he's one of the good ones.

I saw Dr. Drucker a couple of months ago for a complete checkup. He was thorough and seemed…read moreconscientious. I didn't notice the condescending bedside manner mentioned by another reviewer. He is quiet and not a "ha ha" kind of guy. But that is different from condescending, although I could see where it could be taken that way. And, possibly, he was having a bad day - or the reviewer was. Recently, I was looking for my prescription (I was ready to order glasses) and couldn't find it. I called the office. They looked up my prescription, read it to me, and told me they could mail or fax it to me or I could pick it up. I'd say that's going above and beyond the call of duty! I'll go back!

Optometrist Chrystina Yu and her optical team Oscar and Wendy were excellent. they were efficient…read morehelpful. and Had patience with all my many questions. Highly recommend this practice . Also, parking and location is very convenient .

I love Dr. Wong. She is so nice and very thorough, explains what she's doing and why she's doing…read moreit, and really listens. I've had a recurring painful eye issue that's been driving me crazy. I recently visited an ophthalmologist with the hope that he'd help me resolve the issue. Long story short, he did not. Not even close. I explained my symptoms to Dr. Wong during my annual eye exam. She examined both of my eyes closely based on my comments and diagnosed the issue pretty quickly. I am so thankful that she gave my poor painful eye the attention it needed. I also really appreciated all the covid-19 precautions everyone in the office took. They went above and beyond to make it clear that all equipment had been cleaned before I used it, to wash their hands frequently, etc. A+.

The booking was simple enough though my information seemed to be collected several time and not…read morerecorded but that did not affect me. The office is busy but well run. My technician was super attentive and she was efficient at the same time. My ophthalmologist was just the same. I am due back as I could not have my pupils dilated had I had to go back to work and be operational. That is the only cloud in this very blue sky - having to wait another 3 weeks before being able to do this part of the exam and finalize my contact lenses prescription. I received my glasses prescription by email. I don't know if I love that or hate that I was not offered to have glasses done. A bit of an anticlimax as consequently I have contact lenses and glasses that do not match my now new prescription.

Entire staff at Orinda Optometry is great but I wanted to give Dr. Steinmann a shout out. His…read moreprofessionalism, kindness and patient care is above and beyond. Saw him yesterday for my annual check up - he's very thorough and explains all things very patiently. He referred me to a specialist right way for my condition and took the efforts to connect with them after hours and the next day as well. I got an appointment right away - and no anxious waiting time. Truly grateful for his dedication and exceptionalism. I feel great knowing that i'm in his care! Highly highly recommend - you'd be lucky to be his patient.

The nosepiece of my glasses came apart, and after suffering for a week, I decided to get fixed. Saw…read morethis place down the street from me, and came in on a random Wednesday morning. I was greeted warmly by the front desk receptionist, and after I told her what I needed, she seated me right away to wait for the optician. She was friendly and very helpful, even though I didn't have an appointment. The optician came right Pitt after I waited a minute, and after looking at my glasses, told me she can fix it! Took her about 5 minutes to do a beautiful job of replacing the nose piece. Had me try my glasses on to make sure it sat well. She was also very friendly, and told me she waived the fee. I was blown away by the customer service and the kindness of the staff. I highly recommend this business, an would come here to get my next eye exam!

I found Lafayette Optometric Group through a frame brand's website and decided to visit to see what…read morethey had in stock. I was able to book an appointment by calling them directly. Once there, I was able to look over their selection and was also recommended 10 other frames that might suit my face. Customer service was great and I got my two frames with prescriptions in about 2.5 weeks. It was overall a straightforward and easy experience! They have a better selection of brands than some other stores. I would come back again if I need more frames!

Very logical, great bedside manner and very compassionate. Fantastic experience! I would highly…read morerecommend Dr. Fang for eye health and care. It's very rare to find such an attentive doctor.

I love Maria. She is the best doctor I have ever had because she is smart, efficient and very…read morepersonable. I have referred several people to her that have been very happy with her expertise and service. She is the best!!

In my experience, having almost 40 years of being monitored for genetically & age-related macular…read moredegeneration and changes in vision, eg. cataracts, floaters, dry eye, astigmatism, etc., Dr. Ensor is among a very few vision care professionals, who can provide the highest level of general & senior vision health care in the Bay Area. Several years ago I located his practice after retirement, when I no longer had VSP coverage, and my vision care provider at the time, a major UC affiliated clinical practice, which was current with Age-related Macular Degeneration (AMD) refused senior medicare insurance. Dr. Ensor is among a very small number in the bay area, who is well versed and equipped in monitoring and in available treatment options for AMD, being on call 24/7 for emergencies in vision changes, and his office accepts medicare and other related senior insurance plans. But, more importantly he and his entire staff are sincere, empathic, and provide the highest level of patient-based care. My wife is now one of his new patients. We both appreciate how Dr. Ensor, his associates, & office staff are so pleasant, respectful & understanding of all of the challenges that patients deal with & present!

Dr. Jeremy Ensor is the best! My daughter and I have been going to him for years and I highly…read morerecommend him and his office! He is so kind and makes sure you are comfortable and doesn't make you feel like you're giving a "wrong answer" during the eye exam. He also doesn't have the "poof" machine where the air blows in your eye!!!! He uses an updated test that is even more accurate than that torture test haha!!! He also doesn't have to dilate your eyes because he has a new and updated way to do the same thing without dilating your eyes! So you can go about your day after your exam without wearing those sexy thick blacked out glasses or the slide in screen things lol. The staff is great too and really helped me find a super cute pair of RayBans! Thank you Dr. Ensor for always taking care of us! You are definitely the BEST!