1. Mira Lim, MD

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Walnut Creek, CA

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Mira Lim, MD

4.5 (38 reviews)
Closed • 7:00 am - 3:00 pm

Services - Mira Lim, MD

Eye surgery

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I wish I could give her and her office a negative rating. We don't think she is exceptional regarding her medical skills. Based on her working with us and the fact that she brushed us off with a fake lab test prescription, we don't think one should trust her or her office with one's delicate eyes. My mom was referred to Dr. Mira Lim from UC Berkeley eye center this Monday (2019-11-04) because my mom's eyes got red and blur suddenly on Saturday (11-2) morning. We saw Dr. Mira Lim on Tuesday (11-5) early morning. We brought with us a detailed description of diagnosis by the kind doctors in Berkeley eye center. She spent about 10 minutes with us and wrote us a so-called "prescription" of lab test (see picture attached.) On Wednesday (11-6), we called her again to confirm if the prescription would work because the prescription just says "formal blood work/evaluation" and, from our past experiences, this seems vague. She confirmed to us that this will work. On Thursday (11-7) early morning, we went to the LabCorp at Albany and was told that what we got from Dr. Mira Lim is not a lab order and the doctor has to specify which test result she would like to see than just some "formal blood work." So we called her Oakland office. We are told that Dr. Mira Lim was in a different office. The lady at the front desk said "The office has no way to contact the doctor. I have to work with other patients." and hanged off while I was talking. The call only lasted about 7 minutes. I will never know why would she prescribed us a "not working" lab test and confirmed that it would work even when we double-checked with her several times. But her behavior doesn't seem to follow professional ethics. We were treated awfully during our limited interactions with her and her office. My mom's eyes are still red after 6 days and the office said it is not serious and let us wait ...... This is definitely the last thing you want to encounter as a weak patient with your vulnerable eyes at risk.

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1 year ago

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2 years ago

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2 years ago

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1 year ago

Dr Lim is the best in Cornea especially when you need cataract surgery; she is not only very professional but cares about you

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2 years ago

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2 years ago

Good experience with cataract surgery and surgery center. :vvvvvvvvvvvvvvvvvvvvvvvvv vvvvvvvvvvvvv

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Review Highlights - Mira Lim, MD

“Lim's office, and though she was actually done with appointments for the day, she waited until we could get there.”

Mentioned in 34 reviews

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David D Gilbert, MD - Comprensive, Cataract, Glaucoma Specialist/Surgeon

David D Gilbert, MD

3.7(15 reviews)
0.3 mi

I am deeply disappointed with the unprofessional customer service experienced today when dealing…read morewith an appointment for my employee. Our employee arrived for his scheduled appointment today, but his necessary translator did not arrive. When I called to resolve the issue and suggested reaching out to the insurance carrier to see if there was a coordination mix-up, the representative, Shana, became extremely aggressive and rude on the phone. Instead of providing the customer support we needed, she claimed there was no one available in the entire building who spoke Spanish. Throughout the call, she refused to let me get a word in. When I politely asked for her supervisor's name, she completely bypassed my question and hung up on me, refusing to provide any management contact information. I called back immediately and was connected with Brandy, who was very kind, professional, and helpful. She was able to provide the name of the supervisor, Denise Kurt. While I appreciate Brandy's excellent assistance in a stressful situation, the behavior exhibited by Shana is completely unacceptable for a professional medical office handling sensitive worker accounts. Management needs to address Shana's conduct and communication immediately

Unprofessional and Disrespectful of Patients' Time…read more My mother's appointment was scheduled for 1:20pm, yet we were kept waiting 51 minutes before being seen. There were no updates, no explanation, and no apology from the staff or the physician. When I mentioned--calmly--that my mother's time should be respected and that appointments should begin reasonably close to their scheduled time, Dr Gilbert replied: "Well, sometimes it works that way and sometimes it doesn't." That statement, paired with a complete lack of acknowledgment for the delay, was unacceptable. It reflected a dismissive attitude toward patient time and basic professionalism. I remained polite and civil throughout the interaction, but left with the impression that punctuality and patient communication are simply not valued here. If you expect respect, accountability, or even a simple apology for excessive wait times, I would advise seeking care elsewhere.

Northern California Cornea Associates - Informative poster

Northern California Cornea Associates

3.9(27 reviews)
0.0 mi

I cannot recommend Dr. Lim highly enough!!! 17 thumbs up!!!…read more She is a absolute Miracle Worker. I was the biggest scaredy cat about getting my cataract surgery done. I have been wearing glasses since the third grade and I am extremely near-sighted. One of my biggest fears is losing my sight. Dr. Lim made me feel extremely confident about getting the surgery. She explained the surgery in detail and she offered excellent advice about the right type of cataract lenses for me. The surgery itself was extremely quick and painless. I felt like I was at a Laserium show at a planetarium and not in an operating room. There are a number of follow-up appointments scheduled for the day and week after surgery. Both Dr. Chan and Dr. Zhang were caring, knowledgeable, and friendly at these follow-up appointments. The Walnut Creek office staff is also wonderful, friendly, and efficient. Being the nervous Nelly that I am, I did call them more than a few times with my worries. I am now seeing 20/15 out of my distance eye. I can read 4 point type out of my reading eye. I feel I should be on a lecture tour, wearing a Super Hero cape to match my new bionic eyes, touting the wonders of cataract surgery with Dr. Lim. The only regret I have is enduring blurry and dimming vision for a year because I put off my cataract surgery because I was so scared. If you need cataract surgery, make an appointment with Dr. Mira Lim!!! You will be so happy you did. It was the BEST DECISION I have ever made in my life.

The friendly professional staff provided an excellent Office Experience. The examination was very…read moredetailed and questions were encouraged and answered. When I my appointment was over I had a sense of belonging. I highly recommend them.

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Northern California Cornea Associates - Testing room equipped best quality machines.

Testing room equipped best quality machines.

Northern California Cornea Associates
Northern California Cornea Associates

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Ivan P Hwang, MD

Ivan P Hwang, MD

3.0(26 reviews)
0.1 mi

I suffered an accident that left me with a significant orbital fracture. Apparently, my injury…read morerequired me to be seen by a sub-specialist. This was concerning at first, because the plastic surgeon who was the first to see me after my ER visit, didn't even know who, in a 100 mile radius, could fix me. Not confidence inspiring! After calling in some favors, it was suggested I call Dr Hwang, who specializes in Oculoplastic surgery. Yeah, not too many of these doctors around. During my first call to his office, I explained my predicament and the nice woman quickly offered to have me seen the same day. Due to the distance between home and Dr Hwangs office, I could not get there that day. I was offered an appointment the following day. Upon arrival, I received a very thorough examination by two different people. One was some type of assistant and the other appeared to be an eye doctor of sorts. Lastly, I was seen by Dr Hwang. Most importantly, Dr. Hwang was confident he could solve my problem. He instilled an instant sense of relief in me. Which, was much appreciated after several days of wondering what I was in for. He explained the injury and why it happened. He even gave me a lesson in the evolution that led to the broken bone and not the loss of my sight. I underwent surgery two weeks later. His surgical staff was fantastic. They listened to my concerns and fears. I was treated in a manner that helped relax me and allay my fears. Dr. Hwang was a rockstar during the surgery, which I stayed awake for. He seemed genuinely concerned for my well being and positive outcome after surgery. He and his staff worked with my hectic travel schedule and need to spend the night in a hotel after the surgery so I could be seen the next day. During my treatment, I visited the Walnut Creek and San Ramon offices along with the Antioch surgery center. All the offices were busy, with social distancing and mask usage enforced. The three offices also had noticeable air purification units in the common areas. I heard from his staff, Dr Hwang is related to an infectious disease doctor. That led me to believe Dr Hwang had some of the latest and most accurate information about the spread of covid-19. In the end, after suffering a pretty frightening injury, Dr Hwang and his staff were A-list folks who had the medical knowledge, EXPERIENCE and empathy to get my family and I through this. I consider myself blessed to have access to doctors like Ivan Hwang.

Dr. Hwang is an excellent surgeon. I had two cataract…read moresurgeries with him. He is part of an organization that provides free eye care overseas. I can't say enough good about Dr. Hwang and his office. Dr. Nguyen and Dr. Ong are outstanding optometrists in the practice. The front desk is very efficient and pleasant. The assistants who first screen you at your appointment are kind and knowledgeable. Wait time for OD care is short. Highly recommended!

Joshua S Jacobs, MD

Joshua S Jacobs, MD

4.7(15 reviews)
1.3 mi

Dr Jacobs is the best allergist in the Bay Area, if not California. So experienced and amazingly…read morekind and thoughtful. Such an amazing diagnostician.

Utter medical negligence by this so called team. I was anticipating a change in pharmacy benefits…read moreand a change in medication with the new year. I met with Dr. Jacobs on December 12 to go over the changes so we could get the ball rolling and not have a delay in my immune treatment which I require every 3 weeks to stay healthy due to a serious immune disorder. He assured me that it would be handled well. Then almost month later I call back and find out nothing has been done. The office didn't have a new script from the Dr. The contract worker they had hired to deal with insurance benefits at the office still didn't know I had a new pharmacy benefits provider. She was trying to order the old medication from the old benefits provider. So I spent the next two weeks on the phone for entire days - leaving messages, waiting on hold, coordinating between nursing staff (bc the dr was now on vacation), the independent contractor who didn't understand my insurance change, my pharmacy benefits provider and the pharmacy filing the order. Babysitting grown adults who are getting paid to apparently not do their jobs. The office at first admitted to dropping the ball, then they each slowly started to blame other people in the office and I realized what a toxic dysfunctional mess the whole operation was. Perhaps they once were good - the vast majority of these five star reviews are many years old. Today, I think they can handle routine allergy shots. That's their bread and butter. Anything more is a deep stretch for their abilities. In the end I finally got my medication two weeks late and it would have been even later if I hadn't borrowed a medical pump to use from a complete stranger. This was an incredibly stressful process that would have been avoided if people at this office understood how to do their jobs.

Mira Lim, MD - opthamalogists - Updated October 2026

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