I cannot recommend Dr. Lim highly enough!!! 17 thumbs up!!!…read more She is a miracle worker. I was the biggest scaredy cat about getting my cataract surgery done. I have been wearing glasses since the third grade and I am extremely near-sighted. One of my biggest fears is losing my sight. Dr. Lim made me feel extremely confident about getting the surgery. She explained the surgery in detail and she offered excellent advice about the right type of cataract lenses for me. The surgery itself was extremely quick and painless. I felt like I was at a Laserium show at a planetarium and not in an operating room. There are a number of follow-up appointments scheduled for the day and week after surgery. Both Dr. Chan and Dr. Zhang were caring, knowledgeable, and friendly at these follow-up appointments. The Walnut Creek office staff is also wonderful, friendly, and efficient. Being the nervous Nelly that I am, I did call them more than a few times with my worries. I am now seeing 20/15 out of my distance eye. I can read 4 point type out of my reading eye. I feel I should be on a lecture tour, wearing a Super Hero cape to match my new bionic eyes, touting the wonders of cataract surgery with Dr. Lim. The only regret I have is enduring blurry and dimming vision for a year because I put off my cataract surgery because I was so scared. If you need cataract surgery, make an appointment with Dr. Mira Lim!!! You will be so happy you did. It was the BEST DECISION I have ever made in my life.

Mira Lim performed miraculous cataract surgery on my eyes in '21-22. She also corrected an…read moreastigmatism in my right eye. She is a one in a million genius eye surgeon with a manner so unassuming and a hand that is so calm and self assured, you pray that she is there whenever you go under the knife. Period! Her specialty is corneal implants. She loves what she does and she loves to give the miracle of perfect sight to her patients. I'm 77 now and one day after the surgeries my eyes tested 20/20 & 20/24. Three year later they still test the same. I'm so grateful to her! It is not surprising to me that she worked with Dr Vastine, the Errol Flynn of eye surgeons. And she was referred to me by Dr Litwin, one of the best. Don't even think about it. Get on her waiting list today.

I think I found a gem in Dr. Barakeh. Warm, speaks layman's terms if/when needed (me, me, me), can…read morejoke/laugh, and most important, a seasoned and knowledgeable professional. He was very thorough, and I left his office in confidence that all is well. Now, the office, Walnut Creek Eye Medical. It's straight out of 1970. While you might find a more modern office with better equipment, I don't think you can find a better Optha, and the staff is totally pro. Recommend. PS. A word about the name, Walnut Creek Eye Medical, and the address. There are 2 other similar businesses with names that can be very confusing. So, don't go to Walnut Creek Eye Care or Walnut Creek Optometry Group. It's 1855, not 1844 as the other 2 are.

I have so much respect for Dr Barakeh for his professionalism , kindness, and competence. Always…read morevery patient with me with my multiple eye problems. The staff are very helpful with my appointments, always accommodating with a smile. And Nancy, Dr Barakeh's assistant always made sure that I am comfortable during the procedure. Thank you Dr Barakeh for your contribution to the community. Melva C, Alamo

I am deeply disappointed with the unprofessional customer service experienced today when dealing…read morewith an appointment for my employee. Our employee arrived for his scheduled appointment today, but his necessary translator did not arrive. When I called to resolve the issue and suggested reaching out to the insurance carrier to see if there was a coordination mix-up, the representative, Shana, became extremely aggressive and rude on the phone. Instead of providing the customer support we needed, she claimed there was no one available in the entire building who spoke Spanish. Throughout the call, she refused to let me get a word in. When I politely asked for her supervisor's name, she completely bypassed my question and hung up on me, refusing to provide any management contact information. I called back immediately and was connected with Brandy, who was very kind, professional, and helpful. She was able to provide the name of the supervisor, Denise Kurt. While I appreciate Brandy's excellent assistance in a stressful situation, the behavior exhibited by Shana is completely unacceptable for a professional medical office handling sensitive worker accounts. Management needs to address Shana's conduct and communication immediately

Unprofessional and Disrespectful of Patients' Time…read more My mother's appointment was scheduled for 1:20pm, yet we were kept waiting 51 minutes before being seen. There were no updates, no explanation, and no apology from the staff or the physician. When I mentioned--calmly--that my mother's time should be respected and that appointments should begin reasonably close to their scheduled time, Dr Gilbert replied: "Well, sometimes it works that way and sometimes it doesn't." That statement, paired with a complete lack of acknowledgment for the delay, was unacceptable. It reflected a dismissive attitude toward patient time and basic professionalism. I remained polite and civil throughout the interaction, but left with the impression that punctuality and patient communication are simply not valued here. If you expect respect, accountability, or even a simple apology for excessive wait times, I would advise seeking care elsewhere.

Selecting new frames for glasses had never been easy for me, until I met Erica. When I first met…read moreher, she was at a different location, and her professional yet relaxed style of working with people made her very easy to do business with. Then, when that office closed, I followed her to her new location at Walnut Creek Eye Care. And, should she ever leave, I would follow her again. Why? Because she is the best Optician I have ever experienced. She is quick to greet you with a smile. She will explain how your benefits will or will not work for you and how you can work within your budget. She is a fantastic listener and can guide you through the process of selecting the perfect color, shape and size glasses without being pushy, judgmental or snooty about your choice. In other words, Erica is a pro and a very easy person to work with.

I've been seeing for now. My experience with this has extraordinary. He performed cataract…read moresurgery on both my eyes and now I can see 2020 in both eyes. My only drawback was because I have glaucoma, I still have to wear reading glasses. Dr Rabin is very thorough and very knowledgeable in answering all your questions. His staff is very kind and helpful. I really appreciate Erica who took very good care of me with getting my glasses. Always willing to go with the frames I like. She too is very knowledgeable when it comes to insurance to cover your glasses. I especially like that the staff goes above and beyond to make sure you understand any procedure or medication you need to have. I highly recommend Walnut Creek Eye Care!

Dr Barakeh is very thorough and explains things well. His staff is also very efficient.read more

I've had excellent service from both Dr. Wu and Dr. Barakeh. If there are problems with my glasses…read moreprescription, they are quick to re-examine me and make adjustments. The office staff is very friendly and helpful. Occasionally in the past they've been hard to reach, and their scheduling and phone systems have seemed a bit antiquated. My impression is that they have been improving these technical features.

I have seen Dr. Drucker since the very day he took over the practice from Dr. Sheenan some 30 years…read moreago (probably more). Clearly, he's competent, also has a great tableside manner and is an unusually good conversationalist for a busy physician. And while Dr. Drucker is outstanding, be advised that the office staff is not nearly as capable as the doctor himself - with Rosa as the lone exception. If you call, you'll get a disinterested monotone on the other end of the line, with no comprehension or desire to resolve your issue. Again, ask for Rosa, and this problem solves itself. I'm hoping he has no immediate plans for retirement - he's one of the good ones.

I saw Dr. Drucker a couple of months ago for a complete checkup. He was thorough and seemed…read moreconscientious. I didn't notice the condescending bedside manner mentioned by another reviewer. He is quiet and not a "ha ha" kind of guy. But that is different from condescending, although I could see where it could be taken that way. And, possibly, he was having a bad day - or the reviewer was. Recently, I was looking for my prescription (I was ready to order glasses) and couldn't find it. I called the office. They looked up my prescription, read it to me, and told me they could mail or fax it to me or I could pick it up. I'd say that's going above and beyond the call of duty! I'll go back!

I've been a patient of Dr. Feiz for several years. He is very professional and knowledgeable. His…read morestaff is friendly and helpful. The office has state-of-the-art equipment. The eye tests are easy and fast. I scheduled a cataract surgery for my right eye. Dr. Feiz explained the procedure and costs. I decided to get the upgraded lenses. So far, I am happy with the results. I will get my left eye done by Dr. Feiz.

A nice place with a quality team. They helped with my aunts cataract surgery. Front staff is very…read morenice.

I visited Diablo Valley Eye Medical Center for an appointment with Dr. James Dowling MD who is an…read moreOphthalmologist. Over my adult lifetime, I have had regular Optometrists and Ophthalmologist MD's examine my eyes and prescribe glasses. My best results have always been with a full medical doctor, the Ophthalmologist with a MD. Having my last generation of eye glasses prescribed by an optometrist and fulfilled at a large HMO in the East Bay, I was not satisfied and rarely used the glasses. I became concerned over the possible development of glaucoma or the possible need for cataract surgery. So I decided to get referrals from other physician friends in the Bay Area and I was directed to the Diablo Valley Eye Medical Center. Dr. Dowling's examination was careful, thoughtful, complete, and he listened to my questions and provided more knowledge for me. I thought his presence as an MD was outstanding and I have every confidence in his office. The staff was outstanding and they moved me along with excellence. When I had my prescription, I was able to select the new glasses and lens with the help of an on site staff that was most convenient. Ophthalmologist's do urgent surgeries for detached retinas. The sooner the surgery the better for the patient. So sometimes your Ophthalmologist can be rushed into surgery and miss your appointment. Having a best friend who became blind from this cause, here is a little more information about it from the Mayo Clinic website. "Retinal detachment itself is painless, but retinal detachment warning signs and symptoms almost always appear before it occurs or has advanced. Retinal detachment symptoms may include: "* The sudden appearance of many floaters -- small bits of debris in your field of vision that look like spots, hairs or strings and seem to float before your eyes * Sudden flashes of light in the affected eye * A shadow or curtain over a portion of your visual field that develops as the detachment progresses"

This place had easy parking, clear and conspicuous directions to different buildings, and once we…read moregot inside the medical center, a receptionist sprayed hand sanitizer onto our palms, measured our body temperatures and verbally asked us if we had any coughing, sore throat or loss of smell or taste. I really appreciated all the efforts put into making sure people admitted inside at least didn't show any COVID symptoms. They also put a limit to the number of people that could be in the waiting room at once. So if a patient had more than one visitor, one of them could go in there with the patient but the other visitor had to wait in the elevator lobby. And the elevator lobby was not very spacious and had no seat at all. Therefore, I do have a suggestion for improvement though.... since in the waiting room there were so many seats that were taped off to indicate that they were not to sit on, and it would've been great if they had moved some of those chairs to the elevator lobby so people could use them. Other than that, my experience there was pretty good.

Dr Boghossian is amazing, but not the reason for my review today. I was complimenting Dr…read moreBoghossian on his staff and how friendly, polite and professional they all are. His office is so well run, efficient and is always a positive experience when visiting. Not sure if the staff get enough compliments, so I wanted to say thanks to all of them for being so good!

Dr. Boghossian is The best eye doctor. I had weird severe dry eye issues and wanted lasik. He did…read morenot rush me and made me wait almost a year to fix my issue before allowing me to do PRK. After my surgery, he was available on call. He is very thorough in all that he does. His calm demeanor is also helpful esp during and after surgery!

I cannot recommend Dr. Lim highly enough!!! 17 thumbs up!!!…read more She is a absolute Miracle Worker. I was the biggest scaredy cat about getting my cataract surgery done. I have been wearing glasses since the third grade and I am extremely near-sighted. One of my biggest fears is losing my sight. Dr. Lim made me feel extremely confident about getting the surgery. She explained the surgery in detail and she offered excellent advice about the right type of cataract lenses for me. The surgery itself was extremely quick and painless. I felt like I was at a Laserium show at a planetarium and not in an operating room. There are a number of follow-up appointments scheduled for the day and week after surgery. Both Dr. Chan and Dr. Zhang were caring, knowledgeable, and friendly at these follow-up appointments. The Walnut Creek office staff is also wonderful, friendly, and efficient. Being the nervous Nelly that I am, I did call them more than a few times with my worries. I am now seeing 20/15 out of my distance eye. I can read 4 point type out of my reading eye. I feel I should be on a lecture tour, wearing a Super Hero cape to match my new bionic eyes, touting the wonders of cataract surgery with Dr. Lim. The only regret I have is enduring blurry and dimming vision for a year because I put off my cataract surgery because I was so scared. If you need cataract surgery, make an appointment with Dr. Mira Lim!!! You will be so happy you did. It was the BEST DECISION I have ever made in my life.

The friendly professional staff provided an excellent Office Experience. The examination was very…read moredetailed and questions were encouraged and answered. When I my appointment was over I had a sense of belonging. I highly recommend them.