Great service and wonderful staff. Sharon and her staff take the pain of going to the dentist…read moreoffice away and make it a fun experience. She explains every step of the process and warns you if something might be happening that might cause a bit of pain. Appointments are always on time with no excess waiting. I would recommend Sharon for anyone in the Midlothian area that needs to find a dentist.

I've been going to see Dr. Harris for about 5 years...from check ups to fillings to crowns. Prices…read moreare reasonable, whole staff is friendly and professional and she has never caused me any physical pain, which I can't say about other dentists. Love her and her staff.

I am so grateful I found this practice . I moved from California and have been a patient now for…read moreabout a year and a half dr gray is amazing I don't think I've ever been to a dentist and had no pain from beginning to end. The staff are very pleasant. Madison is great. They're very cooperative and accommodating with billing but most importantly as an immuno compromised patient they take great care to protect my safety and make sure that I am comfortable and safe so I'm very grateful for the excellent care that I've been receiving so far and I'm sure it will continue.

Yesterday, my wife and I had our first visits at this friendly, well-run facility. Sam greeted me…read moreand guided me through the on-line forms, helping me with a part that she knew from experience would be tricky. Our hygienist Katelyn was thorough, professional, and friendly and had a great deal of feedback and information. Dr. Booth was warm and knowledgeable and took her time answering my questions. We are happy to have found such a wonderful place for dental care!

I cannot recommend this practice highly enough. Both father and son are exceptional and caring…read moredentists. I had a Saturday emergency and I actually was able to reach someone who took the time to discuss whether or I needed emergency care. When it was determined I didn't, they fit me in right away and every member of that staff knew why I was there and made me feel super comfortable. From the front desk, to the hygienists, dental assistants, and the dentists themselves, I give as many stars as possible.

Going to the dentist is always anxiety provoking. But the Vacca family dentistry is always…read morewonderful. They are gentle, kind and very knowledgable and their hygienist is the best I've ever been to. I highly recommend them!

Good staff, great dentist. I recommend him and his staff. I feel confident that I'm getting the…read morebest care.

Doc Biggers has always been there to fix this old cowboy up. Doc and his staff are a blessing to…read morethe community. He is running around on some new fangled velocipede but still runs the show.

Always phenomenal care and an amazing staff!! I have recommended so many friends and family to go…read moresee Dr. Elias. It's just a great way to get your teeth taken care of by a completely professional staff that make you feel like family while you're there.

I've been going to Dr. Elias for 23 years, and I couldn't imagine going anywhere else. The staff…read morefeels like family and I always look forward to going. My husband was scared of the dentist growing up and into adulthood, until I introduced him to Dr. Elias. He and the hygienists are all so gentle and make sure we are always comfortable. I look forward to bringing my future children to Dr. Elias one day and I'm so thankful he has made my family's dental care so easy!

After 20+ yrs of being a patient at VA dentistry today I quit their practice. Seems as if office…read morestaff when you call to cancel an appointment decides to cancel not just that one but another for 2/26/2026. I only asked to cancel an appt for 10/14/2025. So when I showed up today as it was on my calendar I was informed that I didn't have an appt. Took time to rearrange my day for this appointment. Walked out seething . Called asked for office manager who did call me back who tried to explain and twist it like I canceled my appointment... didn't feel like I was given a true apology. This wasn't my 1st time with appointment issues. I suppose when your business is so large and have numerous locations and long waits for appointments that quality of customer service goes down the drain. Customer loyalty too isn't important either. Well I won't be recommending you anymore in the future if anyone asks me for a dental group. You can say what you want but trying to be a spin doctor and lay blame on the customer when your staff assumes to cancel future standing appointments without asking and confirming is INEXCUSABLE!!!

23:17 1 × Virginia Family Dentistry B…read more.. On Monday, January 19, 2026 I had a bad visit At the Harbour View Ct. Location. I met with a Dentist (DDS) K. Doss. She kept insisting on a procedure where she would force out a bridge that was cemented to healthy teeth, warning this could break healthy teeth. I declined the procedure . I didn't want to risk breaking healthy teeth. She kept insisting on the procedure. I had to refuse and decline her advice multiple times; too many times. at the end of visit she wished me harm and said "well I hope when you go home, you eat a piece of candy and bridge cap pops off then you have to turn around and come back. It's amazing how her entire demeanor changed when I declined her recommendation. This is why they get one star.

I rarely write reviews, and the ones I usually write are positive. I went to Virginia Family…read moreDentistry because of the glowing reviews, but my experience was quite different. I've lived in the Richmond area for over 40 years and found their business practices concerning. My 19-year-old son, 17-year-old daughter, and I had appointments last week. After being informed that our new patient visits would total $577 for the same services (since we are self-pay), I agreed to proceed. While I understand my son is an adult, I made it clear that I would be paying for everything. I grew concerned when my dentist suggested pulling a back tooth due to a gap that might cause bacteria issues, despite no current problems plus making recommendation to see their periodontist and pushing a possible the idea of an implant for the tooth; as well as, selling them on their orthodontist after I mentioned that I had seen the orthodontist the day before...which they said they never got x-rays for and it didn't matter because theirs would be different. Additionally, we were told afterward that my daughter's visit would cost $60 more due to extra X-rays, which we were not informed about in advance. It's comparable to a mechanic doing extra work without getting your approval first. I decided to go along with it, appreciating the new patient discount. They then informed us my son would need a deep cleaning instead of a regular one and scheduled it for this week, again without giving any pricing information. When he asked if there would be extra costs, they implied there shouldn't be. Later, we found out this service would cost over $200. This was surprising since we were told otherwise, and they knew I was responsible for the payments. When I asked why we didn't receive a discount for my son's previous visit since he didn't get a cleaning the first time, they said his services were different. How? When the whole purpose of the visit was for a check up and cleaning. After speaking with the office manager, Lauren, I felt unheard and unacknowledged as a customer. She did not apologize or address my concerns, only defending their position. As a business coach and consultant, I've rarely encountered such poor customer service communication outside of the restaurant industry. We ultimately decided not to proceed with the additional service. Virginia Family Dentistry's communication with patients is lacking at best and unethical at worst. They lost out on over $1,500 of upcoming services we would have needed and the lifetime value of a customer. Choose carefully! They will not be getting any recommendations from me. It's noteworthy that they've disabled reviews on Facebook, which might explain the abundance of positive reviews here. I prefer practices that prioritize people over profits and are not influenced by private equity.

I guess you can say 70 yrs old is a little late in the game to get braces, but I bought up the…read moresubject to my regular dentist for his opinion and he recommended that I should get them. It was at that time that I asked for a referral, and he recommended Virginia Family Dentistry Orthodontist. And I have to admit that was the BEST recommendation anyone could have EVER given me. From the very first moment I walked through their doors, I was greeted so warmly that I knew I was in the right place. Their receptionist and front office personnel are very warm, inviting, and professional. But it didn't stop there. The initial process was informative with the comfort and ease necessary to help me make a decision. After that first visit, I was sold! When the day came to receive my braces, I was so excited! Their caring service, is by far the BEST! And they worked within my budget and I couldn't be happier. My regular dentist, who I've been with for 15 years, really gave me an EXCELLENT referral when he recommended Virginia Family Dentistry. They are now my favorite place to visit. I'm so glad I listened to my dentist!

Aspen dental let me start by saying I loved my dentist and the staff, My problem is their billing…read moredepartment. Before any work is done they verify your insurance and then you pay up front for your treatment which I did. A month later I got a bill for 185.00 I took this bill back to the office and reviewed it with the staff I gave them the paperwork of what my dental insurance paid and the receipt of what I paid and she too said I didn't owe anything and uploaded everything to their billing office. I didn't hear anything else nor did I get any more bills until I get a text from a collection company for 185.00 so I paid it im not going to mess up my credit. But I did call the billing company to argue the point and put my dental insurance company on the call. Come to find out the billing office did not apply the negotiated rate to the bill. I am now waiting for them to return my money which they say can take 3 to 4 weeks this is unfair to the customer. As I said I loved this dentist office but I no longer trust their billing department.

WARNING! This could have been so simple. Started out well but quickly turned rude and…read moreunprofessional. Finance dept quoted me and I repeated the info and wrote it down because my reading glasses broke. Got home and printout did not come close to matching the numbers quoted. Then...the "emergency on call " number? Dr O answered/promised to return my call within an hour and didn't bother. Apparently her time must be more precious than mine. Horrible experiences. Zero empathy here. Liars and cheats. I found out the hard way. I should have paid attention to the other reviews. FOLLOWUP: Went in to get my copies to go elsewhere (lied to about this as well) -everything was going well at the ft desk..until Dr O decides to OPENLY CONFRONT ME ***AT THE FRONT DESK*** in front of employees! WHAT "PROFESSIONAL" DOES THIS?! And the "customer service" numbers that says to please contact them? I did. Twice. They are apparently there to say and do absolutely nothing. How bad can it be? It's really worse than horrible!!!

I recently had some rather extensive dental work done by Dr. Woodard at the Colony Crossing…read morelocation. I was given the option of a local or general anesthesia. Admittedly somewhat hesitant, I chose a local only. Dr. Woodard made the entire procedure pain free and was kind, communicative and thoroughly professional at all times, as was the assistant. Being relatively new to the area, I 'tried' two other dental practices before going to Commonwealth Dentistry. I will not need to look any further. The entire staff are the ' best of the best' and I can't say enough about the quality of care with Dr. McKenzie Woodard! Thank you!

I was was stuck finding a new dentist last minute and came across Commonwealth Dentistry-…read moreMidlothian. From my initial email inquiring on service I was able to get in for a new patient appointment and cleaning. My appointment went great. The staff was all phenomenal and polite, and the actual dental work was exceptional. I felt it was very thorough and left feeling confident that my smile is being taken care of. I was also able to get in next day to get molds for a much needed new retainer, as the one I had was falling apart in my mouth. Everything went great and super quick. I was in and out. Even with my top set giving us trouble, the staff hung on and never lost patience. Wonderful. If you are in the market for a new dentist, look no further. Commonwealth Dentistry is the best!

I was a patient of Dr Hoover at her previous location and followed her to her new practice. Very…read morepersonable, professional, and competent. Her team is fabulous. I highly recommend her for anyone searching for dental services.

From the owner: Dr. Amanda Hoover grew up in the quaint community of Gloucester, VA She earned her undergraduate…read moredegree in Biology from Virginia Tech and continued her education at Virginia Commonwealth University School of Dentistry.