They did an amazing job!! Everyone was so nice and very patient, would definitely come back here…read moreagain!!

i had an appt, checked in, was there for an hour, got told they were understaffed and i could wait…read moreto be seen or reschedule. i rescheduled and then cancelled a few days later(going to find another dentist) and got a text the day my cancelled appt was that my appointment was going to need to be moved because they were understaffed that day.

I had a dental emergency on a Saturday morning. RVA not only answered the phone at 8 a.m. but…read moresqueezed me in for a 9 a.m. appointment. (I left messages at seven other dental offices that claimed they offered emergency care. Nobody returned any of my messages. Ever.) I can't speak to RVA's other services, pricing, etc. But they get a five out of five for caring enough about patients to assist with emergencies (even when the patient wasn't a prior client). Thank you.

Always a positive experience at RVA Dental, from cleanings to fillings and crowns, the dentists and…read morehygienists are all seasoned professionals who actually love their work. And so will you!

Amazing!!!! Great care everyone is sooooo nice. Tiffany is great I love going to the dentist I can…read moreALWAYS cont on a great experience. a zillion stars!!!!!!!! Dr. Baicy and Dr. Scott are the best.

A zillion stars for Baicy Dental. Top notch care from the reception staff, hygienists, and Drs…read more Baicy and Scott. Expert, quality care for your entire family. I cant believe I look forward to the dentists.

This practice is well organized, personal service, professional yet personal. Can't be beat!read more

I've been a patient for 30+ year; my children until they moved out of the area. (20+ years.) The…read morepractice has undergone many changes over the years all positive. Over the years we never missed an appointment, and I have always paid the day of the appointment. Recently, I missed my appointment. I understand that a missed appointments cause the practice time and money. However, as a 30 year + patient, and always paying at the time of appointment, I would 've appreciated grace. I will definitely pay the missed appointment fee, but I think I will now be looking for another dental practice.

Reviewing a dentist office has to be top tier mid 30s behavior BUT I do love Dr Vacca's office!…read morePrior to coming here, I've had so many bad dentist office experiences, but it's been night and day (probably why I am still using them almost 10 years in and drive an hour first thing in the morning to have my mouth violated twice a year). Shalonda has been my dental hygenist for the last while and she is so, so sweet and pleasant to see. The dental hygenists here are very gentle and will make adjustments if needed for any particularities. The team is top tier and both Dr. Vacca's are so kind.

I cannot recommend this practice highly enough. Both father and son are exceptional and caring…read moredentists. I had a Saturday emergency and I actually was able to reach someone who took the time to discuss whether or I needed emergency care. When it was determined I didn't, they fit me in right away and every member of that staff knew why I was there and made me feel super comfortable. From the front desk, to the hygienists, dental assistants, and the dentists themselves, I give as many stars as possible.

Dr. Wanda Hall is so sweet, and she listens to my questions and concerns. She takes the time to…read moretalk with me, and explains procedures in an understandable manner. Dr. Hall is an excellent dentist with a gentle touch and wonderful people skills. Her office staff is warm and friendly, which is a big plus for us anxious visitors to the dentist. I highly recommend Dr. Wanda Hall!!!

Dr. Hall & all of her staff are nothing short on wonderful. Every time I have gone all work has…read morebeen performed very thoroughly. The office and all rooms are top notch and very welcoming. I would recommend Dr. Hall over anyone else. Thanks again for the healthy smile and I will be returning soon.

Dr. Patel has been an incredible dentist to my family for several years now. She's great with my…read moredaughter and her front office is awesome and super friendly. If you're looking for a welcoming dentist office that can treat the entire family, they are your best option in Short Pump.

Dr. Patel and all of the staff here are so kind and welcoming. I, like most people, dread going to…read morethe dentist but this team truly makes everything so easy and relaxing. Every time I come, they ask me about my job and what's going on in my life (I don't know how they remember all this because I barely remember myself lol). My appointments never feel rushed or impersonal. I highly recommend Village Family Dentistry!!

Dr. J. Crichton.... GREAT Dentist, amazing chair side/bedside manors ! 5 Stars! Highly reccomend to…read morefriends and family!

Horrible and greedy people they don't care will rip you off and ruin your mouth. They missed…read moreserious concerns and blew us off.

I came in scared and in bad shape, they treated me with respect, professionalism and sensitivity…read more Everybody from the front desk to the care givers are awesome!! I got my smile back and I love them oh I'm sorry but Dr. Patel is awesome!!!! Always careful and explains exactly what she's gunna do. Handled me with kid gloves and I appreciate it

absolutely terrible I had an appointment today at 11:30 AM. I was taken back around 1145. They…read morestarted x-rays and then shortly after a woman comes in and just tells me to open my mouth. She doesn't tell me who she is or what exactly she's doing after she tells me that she's going to do a cleaning. She tells me that the dentist will be in with me soon. I spent almost an hour waiting to be seen until I finally decided to get up and leave since no one was updating me on how much longer it would be until I was seen by the actual dentist. There is zero communication and professionalism in this establishment. I even told the front desk that I was leaving due to waiting for over an hour in the back and she rolled her eyes so I just decided to walk out.

I ended up here with a tooth I needed extracted because I was in so much pain and my dentist…read morewouldn't pull it. We were here a little before open and the first in line. The security guard let us know the urgent care may not be open due to lack of students but we'd see what we could do. We got in and urgent care wasn't open but when I explained what was going on, they told me to check in and see if oral surgery would take me. As I went to do that, a doctor came out and said oral surgery would be taking extractions for the day but that was all. I checked in and they had me back in a chair within 30 mins tops. The receptionists were so nice and when I was doing my insurance and paperwork, the receptionist even said she didn't know how I could joke with the pain I was in and she hoped they got me taken care of soon. The nurse that took me back was so so kind. She asked if I was sure I didn't want to save my tooth since insurance would pay for it but when I was in tears from the pain she said she understood. The dentist pulling my tooth practically knew what tooth it was before I gave any info. He was very knowledgeable and had good bedside manners. Everything was done in about 20 minutes once the questions and history were done. I will definitely be switching to their practice as a patient because everyone was absolutely so kind and helpful. I feel a million times better, even with being a little sore from an extraction of a molar. They let me take a photo of the tooth too which, as a healthcare worker, the medical photos are always fun for me.

The student was nice enough, but the instructors do not care. I kept being charged more than the…read moreestimate for substandard work. The student and instructor spoke primarily in a foreign language and I never knew what was going on, as they didn't bother to inform me. I kept showing up for appointments not knowing what procedure they had planned or how much it would cost. They are militant about payment, threatening to cancel appointments if payment is not made immediately after services are delivered, even if you are in bad shape from the procedure and have a hard time concentrating on financial matters. I was on my way to an appointment, planning to pay for the previous days appointment before my scheduled appointment, but they made me pull over on the side of the road while driving to pay immediately or have the appointment canceled. My local dentist apologized for the work done by VCU after looking in my mouth. He then adjusted the temporary denture so that it didn't cause me pain and draw blood if I attempted to use it. The instructor had refused to fix the problem as he 'only dealt with one problem at a time' and he had to remove some spicules. I had to have spicules removed by them and the local dentist I hired, who said he had never seen so many spicules sewed up in someone's gums. There were 22 spicules that had to be removed over a period of two months. They shattered my teeth and left the pieces in my gums and sewed them in. They ground down one side of my jawbone and did not even it out on the other side, so now any plate sits on a pivot point and cannot be glued in place, because as soon as any pressure is applied, the plate comes loose and falls into my mouth. I will have to pay for another surgery to fix what VCU dental did to my mouth. They promise you good work for a reduced price, but I received substandard work for nearly the same as a good dentist. The instructor should have been there to monitor the procedures, but he was absent for 99% of the work, only showing up to make the student nervous and make disparaging comments to her. I don't blame the student, as she was completely let down by her instructor. My experience informs me that the instructirs at VCU dental don't want to be there and don't care about the work being done. They don't even bother to speak English, to allow for understanding of the patients who visit. If you have an emergency, perhaps it is worth it to visit VCU dental, but otherwise, don't let them permanently damage your mouth with poor behavior and insult you with claims of non payment. Just avoid the place completely, if you can. When you go to an independant dentist, look attheir certificate and make sure it doesn't say 'VCU Dental''. If it does, go somewhere else for your own health.