They did an amazing job!! Everyone was so nice and very patient, would definitely come back here…read moreagain!!

i had an appt, checked in, was there for an hour, got told they were understaffed and i could wait…read moreto be seen or reschedule. i rescheduled and then cancelled a few days later(going to find another dentist) and got a text the day my cancelled appt was that my appointment was going to need to be moved because they were understaffed that day.

I just want to say that RVA dental care is the best dentist I've ever been to. This is my fourth…read moredentist in my lifetime and I'm obviously staying. Let's talk shop, let's get down to brass tacks, let's look at the facts: 1) you can't beat the location 2) everyone was incredibly nice and genuinely excited I was there. Little did they know the 5 star Leader of the Yelp Army, the Commandant of comments, The Yelp General walked in their front door. 3) each and every doctor had world class bedside manner. There was a gentleman next door that I'm pretty sure was having a tough time and Dr. Collie was VERY patient with him. 4) TWO. WORDS. hot towel... NEED I SAY MORE? What am I in First class to Dubai on British airways??? Mind blowing. Thank you RVA dental care, I really appreciate it the pearly whites and beautiful bicuspids.

I had a dental emergency on a Saturday morning. RVA not only answered the phone at 8 a.m. but…read moresqueezed me in for a 9 a.m. appointment. (I left messages at seven other dental offices that claimed they offered emergency care. Nobody returned any of my messages. Ever.) I can't speak to RVA's other services, pricing, etc. But they get a five out of five for caring enough about patients to assist with emergencies (even when the patient wasn't a prior client). Thank you.

Amazing!!!! Great care everyone is sooooo nice. Tiffany is great I love going to the dentist I can…read moreALWAYS cont on a great experience. a zillion stars!!!!!!!! Dr. Baicy and Dr. Scott are the best.

A zillion stars for Baicy Dental. Top notch care from the reception staff, hygienists, and Drs…read more Baicy and Scott. Expert, quality care for your entire family. I cant believe I look forward to the dentists.

This practice is well organized, personal service, professional yet personal. Can't be beat!read more

I've been a patient for 30+ year; my children until they moved out of the area. (20+ years.) The…read morepractice has undergone many changes over the years all positive. Over the years we never missed an appointment, and I have always paid the day of the appointment. Recently, I missed my appointment. I understand that a missed appointments cause the practice time and money. However, as a 30 year + patient, and always paying at the time of appointment, I would 've appreciated grace. I will definitely pay the missed appointment fee, but I think I will now be looking for another dental practice.

Reviewing a dentist office has to be top tier mid 30s behavior BUT I do love Dr Vacca's office!…read morePrior to coming here, I've had so many bad dentist office experiences, but it's been night and day (probably why I am still using them almost 10 years in and drive an hour first thing in the morning to have my mouth violated twice a year). Shalonda has been my dental hygenist for the last while and she is so, so sweet and pleasant to see. The dental hygenists here are very gentle and will make adjustments if needed for any particularities. The team is top tier and both Dr. Vacca's are so kind.

at 7 am I went for a root canal...the first part of the procedure...at this hour everyone was perky…read moreand ready to work hard...the dental assistant was great...listening to my jokes...and preparing me and also explaining the process ...technology has advanced since the last time I needed this kind of work...the dentist was very thorough...clear minded about his work and very confident, which makes you feel positive...

Dr. Wanda Hall is so sweet, and she listens to my questions and concerns. She takes the time to…read moretalk with me, and explains procedures in an understandable manner. Dr. Hall is an excellent dentist with a gentle touch and wonderful people skills. Her office staff is warm and friendly, which is a big plus for us anxious visitors to the dentist. I highly recommend Dr. Wanda Hall!!!

Dr. Hall & all of her staff are nothing short on wonderful. Every time I have gone all work has…read morebeen performed very thoroughly. The office and all rooms are top notch and very welcoming. I would recommend Dr. Hall over anyone else. Thanks again for the healthy smile and I will be returning soon.

I am probably one of the most anxious individuals when it comes to dental visits, but this time I…read morewas put at ease. The entire office (Linda, Mya, and of course Dr. Patel) are amongst the most professional and warm-sprited individuals you could ever meet. I'd recommend this location to all! Thank you for providing such stellar customer service and taking dental practice to the next pillar! Looking forward to finally continuing on my dental regimen with your team. :) Interesting thing is that I found out about this practice on yelp. Now, I hope to help others looking for this level of service!

Dr. Patel has been an incredible dentist to my family for several years now. She's great with my…read moredaughter and her front office is awesome and super friendly. If you're looking for a welcoming dentist office that can treat the entire family, they are your best option in Short Pump.

Dr. J. Crichton.... GREAT Dentist, amazing chair side/bedside manors ! 5 Stars! Highly reccomend to…read morefriends and family!

Always a pleasant visit however, staff faield to verify insurance coverage twice. The procedure…read morecost me over a thousand dollars, which could have been avoided. An online of Key Highlights "Verifying insurance coverage beforehand. (not true)

I came in scared and in bad shape, they treated me with respect, professionalism and sensitivity…read more Everybody from the front desk to the care givers are awesome!! I got my smile back and I love them oh I'm sorry but Dr. Patel is awesome!!!! Always careful and explains exactly what she's gunna do. Handled me with kid gloves and I appreciate it

absolutely terrible I had an appointment today at 11:30 AM. I was taken back around 1145. They…read morestarted x-rays and then shortly after a woman comes in and just tells me to open my mouth. She doesn't tell me who she is or what exactly she's doing after she tells me that she's going to do a cleaning. She tells me that the dentist will be in with me soon. I spent almost an hour waiting to be seen until I finally decided to get up and leave since no one was updating me on how much longer it would be until I was seen by the actual dentist. There is zero communication and professionalism in this establishment. I even told the front desk that I was leaving due to waiting for over an hour in the back and she rolled her eyes so I just decided to walk out.

VCU's student practice covers a good range of dental work, not just regular cleanings. The initial…read morescreening is something to keep in mind if you're considering becoming a patient, but it's helpful to know they handle different types of dental needs.

Since this is a dental school, the students will naturally change, so I'll miss my current…read more"dentist", but that doesn't change the rest of the experience. The initial intake process is a bit, Ngl. There's paperwork, lines, and a waiting room that fits about 40 people to match 2 intake assistants and up to 5 payments assistants. The first appointment will need both intake and payment since they prefer payment upfront, though I do like that further appointments are paid with possible payment plans. The dental student assigned to your case will have a fully licensed dentist overseeing their work though they don't hover, just double check your/their progress. There might be a bit of walking and back and forth if you need imaging, just based on the layout of the school. The atmosphere of the school itself is one that fosters wisdom and questions which I love since how else does anyone learn? The student helping me hadn't had the opportunity to use the imagine machine before (or maybe just not [often] enough to remember) but other students were about to assist. Overall, I'm sure the experience will depend a little on the student that helps. Mine is excellent, and I'm sure that's the case for the majority of students. The dentists overseeing things are friendly and helpful without being condescending. Would definitely recommend. The only reason for a star off is the length of time it may take. Not the students' fault, as this is a school where they're learning, but it did take a while.