Horrible experience!! Do not go there.i was treated rudely and they injured my mouth during the…read moreprocedure. They also cracked my bridge. They denied it but it happened the day of. I wouldnt take my dog there. They dont care about their patients. It's all about the money

Virginia Family Dentistry has been our go-to dental care provider since we moved into the area over…read more4 years ago. We have found the staff to be both knowledgeable and friendly. Yesterday my hygienist was very patient as bite wing X-rays are difficult for me to get through. She helped me work through the process with as much comfort as possible. Teeth cleaning by the hygienist and exam by the dentist were a breeze.

Took my grand daughter there to have two temporary teeth put in, earlier in the day she had the two…read morebad teeth extracted by an oral surgeon! He prepared the two areas for the temporary teeth, Dr Shay argued with us for a minimum of 20 minutes not wanting to do this, which by the way was the purpose of the visit as well as to be fitted for a bridge. She told us that she would have to file a bit off her teeth to put crowns on which we assumed was normal!!! One hour and fifteen minutes later she leaves the room, with my grand daughter bleeding out of both side of her mouth not to return until I insisted a nurse get her. So here's the kicker when we looked at what she had been doing for so long she had taken four adult size teeth and filed them down to the size of a toddlers! Needless to say this infuriated me, it wasn't pleasant, she tried to say that she wasn't finished and continues to show us a model of what her teeth should look like not listening to our concerns at all only saying she wasn't finished , we informed her that she was most certainly finished! They shuffled us into their break room to continue to tell us they weren't finished.... They were!!! We told them to give the $3900 we had to pay them in cash back, in the meantime another of their fantastic dentist was laughing which definitely sent her and I over the edge, Dr Lee came in and once again tried to talk her into getting back into the chair, not a chance! We got a referral back to the oral surgeon to now have the four teeth they had destroyed extracted! The surgeon was in shock at what they had done to her mouth! She had those pulled today...It gets better over the weekend her gums became so inflamed she had to go to the ER, once there the Drs once again were in shock at the condition of her mouth, and at the fact that the dentist did not put her in antibiotics, or pain meds, promptly do exactly that! Now for myself I've recently had knee replacement surgery, explaining to the front desk that I cannot do a deep cleaning for atleast six months due to the knee replacement and that I just wanted a regular cleaning which they promptly replied no because they want to do a deep cleaning, I gave them my surgeons name and number and told them to call him, needless to say he told them absolutely no way! So needless to say to say this is the worst practice in the state, they do what they want and not what you want. Once my grand daughter's mouth heals and we now get her a partial instead of a bride we intend on pursuing this further! Next step is lodging a complaint with the Star Board of Dentistry! Going to wait until she's finished for the next step

horrible-do not return calls, need a new dentist because they schedule you out so far. I have a…read moremassive amount of work to do. I had to call several times to get a quote. They did not complete my root canal they worked on last time and said I would have to wait six weeks to get an appointment for them to finish the root canal. I will be sharing this on other social media.

Came in for one tooth extraction and left with a $1,120 billed to my insurance. I trusted this…read moreDentist when she talked me into doing this new PRF treatment since the tooth being extracted was near my sinus cavity and telling me it would be covered by insurance. It was $420 just for that needless procedure Not covered at all. Just ridiculous. Came in for a tooth extraction, left needing to pay $553 out of pocket...

Dr Ali and her staff have been amazing. I have had problems with consistent, worsening teeth pain…read morefor about 9 months. It was making talking difficult, a real challenge to my work as a teacher. Dr Ali was the first dentist I saw who offered several possible treatments. The remineralization paste she prescribed and day guard has been steadily improving my condition. Dr Ali has taken the time to discuss all treatment options without pushing anything. Her office has been very polite and thorough in explaining the billing and costs upfront before any treatment was approved by me. Highly recommend

Love this place!!! The women who work on my teeth are far and away amazing!!! The office is clean…read moreand comfortable. The use of sunglasses is another big bonus!! Love that they thought of that. All in all, I moved down from NY over a year ago and am so happy to have found these guys. Great place.

I had to have a tooth removed, which is never an enjoyable experience, but I'm so grate for Dr…read more Nicki Sparks, hygienist Brittany and assistant Mimi for making the process as smooth and stress-free as possible! From start to finish, they made sure I was 100% comfortable, and at no point did I feel any discomfort. I was bracing myself for pain and swelling after the procedure, but to my surprise, I felt fantastic! I am genuinely excited to move forward with my implant and get my new tooth placed. Thank you all for the exceptional care. Also, shout out to Tracy for calling to check on me!

I needed a crown. I was given an agreed upon price for the work to be done. Received a bill above…read morethe agreed price and brought it to my tech, Amber, in the Mechanicsville office, the day of my appointment and she took it to the billing office, then brought it back and told me not to worry about it because they "would just write it off". Fast forward, I received another bill so I call and suddenly Amber's information is incorrect to the tune of over $400. Never again will I use them. Never will I recommend them.

Raise your hand if you're an Adult and you have a fear of the dentist? *Slowly raises hand* I hate…read morethe dentist and have had a healthy fear of going to the dentist ever since I was a child. The staff at VFD has been so patient with me through the years and has partnered with me to achieve the smile of my dreams! They answer all my questions and help to provide an accurate quote for any out of pocket expenses I may have. So what's it like going to the dentist during a pandemic? Surprisingly it's pretty normal,going to the dentist during COVID was a major concern for me. I'm happy to report VFD is doing an amazing job keeping everyone healthy and safe. They have limited seating in the waiting area, mask are required. Both the dentist and hygienist wear both a mask and a face shield and there is hand sanitizer everywhere! Long story short if there was a cleanliness award during the pandemic VFD would easily win the award!

Called 804-794-9789 and asked for a dental cleaning appointment. They said that the earliest…read moreappointment available would be next year, in 2026! Don't bother calling them if you have any immediate needs.

Contact your insurance and ask the dental office to submit the X-rays before agreeing to any dental…read morework by this group. They insisted I needed crowns on 2 teeth and provided an estimate with the insurance covering about $1,000. My insurance denied the charge for the crowns. They said the teeth in question didn't need crowns - they were healthy.

I had a dental emergency on a Saturday morning. RVA not only answered the phone at 8 a.m. but…read moresqueezed me in for a 9 a.m. appointment. (I left messages at seven other dental offices that claimed they offered emergency care. Nobody returned any of my messages. Ever.) I can't speak to RVA's other services, pricing, etc. But they get a five out of five for caring enough about patients to assist with emergencies (even when the patient wasn't a prior client). Thank you.

Always a positive experience at RVA Dental, from cleanings to fillings and crowns, the dentists and…read morehygienists are all seasoned professionals who actually love their work. And so will you!