Cancel

    Open app

    Search

    Bright Smiles Dental

    3.2 (9 reviews)
    Open 8:00 am - 5:00 pm

    Services - Bright Smiles Dental

    Cavity treatment

    Dental exams

    Teeth cleaning

    1 More Service

    Tooth filling replacement or repair

    Bright Smiles Dental Photos

    You might also consider

    Recommended Reviews - Bright Smiles Dental

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    12 days ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 3
    Thanks 1
    Love this 0
    Oh no 0

    3 years ago

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Liz M.
    24
    4
    0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - Bright Smiles Dental

    Verify this business for free

    People searched for General Dentistry 1,570 times last month within 15 miles of this business.

    Verify this business

    Dental Care at Cosby Village

    Dental Care at Cosby Village

    2.7(3 reviews)
    1.8 mi

    Great. Everyone was friendly and for a dental experience I will definitely return. Very up to date…read more equipment etc which makes it a little more bearable.

    I had a terrible experience at this dental office. Before my procedure, the financial coordinator…read moregave me an amount based on my insurance and asked if I wanted to proceed. I agreed, and at checkout, they circled another amount, telling me, 'You do not owe this. I paid the amount they instructed. They did not tell me that I should expect to receive another bill. A month later, I got a bill for that circled amount. I called, and we played phone tag. They finally left a message saying it was a miscommunication and that after insurance adjustments, this was the real amount I owed. I planned to pay at my next appointment, but instead, they sent it to collections. When I got the collection notice, I called the office, explained that I was going to pay at my next visit, and had been trying to reach them for months. They apologized, and I paid the balance over the phone, but then a $69 processing fee from collections was added. I told them I didn't believe I should pay that since it was their mistake in sending it to collections. They said they would follow up by email or call if it was an issue, but I never heard back. A few months later, I got more text messages from the collector. I called them again, and they said the dental office never updated them that I paid. I called the dental office to tell them they needed to inform the collector, and they said they would. Within an hour, they called me back and said, 'Yes, we figured it out--it's still that $69 fee.' I told them again that I didn't believe I owed it and that they never followed up as promised. I asked to speak to a manager, who apologized for the miscommunication and said they would do extra training for their financial coordinator, but still insisted I owed the fee. I told them I didn't feel I should pay it and to cancel my upcoming appointments. This was my first visit at this dental office, and I don't think they care much about their clients after the way they handled this situation that they cause based on their miscommunication and poor follow-up. I have never experienced anything like this.

    Zentgraf Ralph DDS

    Zentgraf Ralph DDS

    5.0(3 reviews)
    0.7 mi

    Dr. Z is amazing!!!!! I highly recommend him! He is knowledgeable and experienced. We recently…read morehad some work done for my 9 year old son. Dr. Z treated him so kindly and with respect! He didn't insist on putting my son under and didn't do any unnecessary work. His staff are also wonderful! I feel welcome and relaxed in his office.

    When I originally moved to Richmond 10 years ago from Fairfax, VA I was really reluctant in…read morechanging Dentist since I had used my current dentist for five plus years and in addition to that I just started my Invisalign treatment when I moved to Richmond, VA. I continued to travel back to Fairfax to get my checkups to make sure the invisalign was moving my teeth appropriately, until I was complete with the treatment. Fortunately they had evening and weekend hours so it worked out well. Anyway, at that time I was considering a switch to a dentist in Richmond... I can't even remember where I looked them up... but talk about a horror of a dentist experience. It was somewhere in the RVA fan area... and all the dentist equipment was old and rusty looking and the customers their were literally psychotic... this probably happened 9 years ago... I still remember it like it was yesterday. I waited for awhile and the dentist called me in took the X-rays... mind you I was using my teeth to hold the biggest contraption known to man... not one thing I was used to... it looked like a contraption from the 70's and I just came from a super sophisticated dentist in Fairfax. I literally hurt my jaw holding it. The doctor had to go in and out to handle these other psychotic patients that had complaints... and after 45 min in the dentist told me I had to come back another time for a cleaning and an actual checkup. Seriously I was like definitely not! Long story short I actually out in a complaint with my insurance on the dentist. So for probably 5 or so years I continued going back to my dentist in Fairfax because I was too scared to try someone new. Then of course I got pregnant over 3 years ago and I finally thought to myself, I can't keep going to see the dentist in Fairfax. So I decided to take the plunge and see my husband's dentist Dr. Zentgraf... so glad I did. His team of hygienists are super nice as he is too and made me feel right at home. Also doesn't hurt that I haven't had any cavities since I've been going to him (just wait I probably just jinxed myself). Regardless, I highly recommend Dr. Zentgraf as your dentist if you live on the south side. The best part is that there is hardly ever any wait! You get there on time sign in and within a few minutes they call you to the back... always quick visits!

    Aspen Dental - Midlothian, VA

    Aspen Dental - Midlothian, VA

    1.7(21 reviews)
    1.4 mi

    Aspen dental let me start by saying I loved my dentist and the staff, My problem is their billing…read moredepartment. Before any work is done they verify your insurance and then you pay up front for your treatment which I did. A month later I got a bill for 185.00 I took this bill back to the office and reviewed it with the staff I gave them the paperwork of what my dental insurance paid and the receipt of what I paid and she too said I didn't owe anything and uploaded everything to their billing office. I didn't hear anything else nor did I get any more bills until I get a text from a collection company for 185.00 so I paid it im not going to mess up my credit. But I did call the billing company to argue the point and put my dental insurance company on the call. Come to find out the billing office did not apply the negotiated rate to the bill. I am now waiting for them to return my money which they say can take 3 to 4 weeks this is unfair to the customer. As I said I loved this dentist office but I no longer trust their billing department.

    WARNING! This could have been so simple. Started out well but quickly turned rude and…read moreunprofessional. Finance dept quoted me and I repeated the info and wrote it down because my reading glasses broke. Got home and printout did not come close to matching the numbers quoted. Then...the "emergency on call " number? Dr O answered/promised to return my call within an hour and didn't bother. Apparently her time must be more precious than mine. Horrible experiences. Zero empathy here. Liars and cheats. I found out the hard way. I should have paid attention to the other reviews. FOLLOWUP: Went in to get my copies to go elsewhere (lied to about this as well) -everything was going well at the ft desk..until Dr O decides to OPENLY CONFRONT ME ***AT THE FRONT DESK*** in front of employees! WHAT "PROFESSIONAL" DOES THIS?! And the "customer service" numbers that says to please contact them? I did. Twice. They are apparently there to say and do absolutely nothing. How bad can it be? It's really worse than horrible!!!

    Photos
    Aspen Dental - Midlothian, VA
    Aspen Dental - Midlothian, VA
    Aspen Dental - Midlothian, VA

    See all

    Bright Smiles Dental - generaldentistry - Updated May 2026

    Loading...
    Loading...
    Loading...