Amanda is incredibly knowledgeable and will ask the right questions to assist you make the best…read moredecision possible for your yard maintenance & equipment. They offer free pickup and delivery in the months of December, January and February with the maintenance of your equipment. The store was renovated and it looks great. They have some nice deals as well!

Put my Husqvarna grass trimmer in shop 1/10/2022, was not ready u til…read more11/22/22. A charge of $20 for diagnostics fee. At least four trips there to check on progress and being lied to about the progress.On the 6 week they call to say trimmer is fixed.$57.62 for carburetor and air filter, $89.50 for labor. A total cost of $175.80. That's how much I paid for it. Brand new. never received a call about the diagnostics or the cost of repair. Amazon sells the parts for this for $15.88. I had replaced it before but decided to let them do it big mistake so they kept it and I purchased a new one from Amazon. $239.00 essentially, they probably just cleaned it.

Today while prepping for Isaias after gassing the generator it just wouldn't start. In a panic I…read moreimmediately starting searching for local shops and found Small Engine Man. The lady who answered the phone was pleasant. I explained to her what my issue was and asked if the generator could be looked at today due to the expected weather tomorrow. She asked the mechanic, Keith, and thankfully he told me bring it in. Not only did he get to my generator same day, he was able to service it (cleaned carburetor, replaced the fuel line) in addition to giving great advice for the health of the generator. We are super thankful to this business for assisting last minute during our time of need. We plan to remain a customer and highly recommend Small Engine Man!

The guy that runs this company fixed my lawnmower. He is very professional and provides great…read morecustomer service. His prices are reasonable and he works pretty fast!

I have had the opportunity to rent and purchase several items from the Waldorf location on many…read moreoccasions; and have always received excellent service, and greeted with a warm welcome during my visits. They know their frequent customers by name. This is a huge thank you to Waldorf Team for your support and professional services!

RAC acceptance in Value City Furniture 1260 Smallwood Dr. Waldorf, MD Review. Four weeks ago I…read morerequested this furniture be picked up and explained I would be moving. I was informed I would get a call from out of state to make the arrangement. I called two weeks after this initial request as I was never contacted. I was offered a pick-up date the next day with a two hour window. I was unable to honor this date and time as I work 12 hour shifts. I received no additional calls. Now that moving time has arrived I again contacted RAC. I was informed that I could not honor the offered the pick-up time and my options are to take the furniture with me and they will pick up in the state in which I am moving or that they would make arrangements with my leasing office. I asked if I could have this in writing as I do not want to be ultimately responsible for this furniture but that is not possible per Lauren. In speaking with Lauren, who admitted she was new but she was very knowledgeable, she conveniently put me on hold several times without warning during the conversation and then aptly apologized as if the phone was malfunctioning. I have had to initiate all calls regarding the pick-up of this furniture. There was no call back today and clearly they knew from this morning of my pending move. She did admit early in the conversation that they are using a new company. When I called back this afternoon, however, it was implied that it is my fault this furniture remains in my possession.

05.28.24 I went to…read morethe pool in Dunkirk looking for a O ring, they wouldn't help me becuase I didn't know the model number. I just wanted one to fit for a temporary time I have water coming in the morning and I knew they weren't going to have the exact one. They had other O-ring hanging on the wall, but they refused to help me find one that would fit. So I can't hear Ken let me to ring and we found one that would fit temporary so I could start to pull up for water tomorrow. Thank you.

The older lady that works at the front register is the rudest, least helpful person on the planet…read more She has zero customer service sense. Yesterday was no different as my other experiences with her, that while I was speaking to her asking her a question about something, she rudely cut me off, answered the phone, turned her back and started talking to the person on the phone. There were other employees not with customers that could've taken the call. I will never be back to this place thanks to her constant lack of customer service.

My new GE Profile refrigerator was delivered and installed in the last few days. Installers left a…read morefew hours ago. Franki D'Angelo is my type of salesperson. She didn't try to upsell me. I had sent them an email saying what I was interested in. Franki did her due diligence to make sure my final appliance selection fit into my space which is much appreciated. Their delivery service was efficient. I had done the task Franki said was our responsibility before they arrived so it was a smooth seamless delivery. Franki recommended an installer, since I had no clue, and they were professional also, arriving as promised, doing the setup and removing the trash. I could have gone to a big box store but IMHO, their salespersons know as much about the appliances as I do. I wanted someone who knew more than me, that's Franki. Plus ADUs prices were very competitive. We chatted a bit about mixing stainless steel & black appliances and decided to go with the stainless steel look and gradually swap out the other kitchen appliances. See how it look in my photos. I love it. Let's just hope the reliability of this GE appliance is long lasting. That's not on ADU or my salesperson though.

They gave us time to peruse and they were available to answer all questions. Great selection of top…read moreline appliances. Cost comparable. Great value.

I would have wrote this sooner but Ive have some medical issues and Im just getting to writing this…read moreafter I bought my mower home and checked it out. Would have been 1 star if it hadn't of been for the cashier lady who was extremely kind. I dropped my John Deer lawn mower off to be looked at and because it was breaking belts the past 2-3 years, Ive had the tractor since 2014 and purchased it from here. I explained that something must be wrong that the belts are just snapping, that ever since the first belt broke that I haven't ben able to keep a belt on the mower. Sometimes it snaps and the last time it shredded, it got so hot that it like melted the belt. Maybe I did something wrong when I took the deck off to replace the first belt? I dropped it off on 08.16.23 lady told me someone would look at it and they would call me to let me know what is wrong and what it would cost, on 08.21.23 someone called and said your mower is ready for pickup. I explained know one called to let me know what is wrong and the price, what if I didn't want it fixed? She said well it's fixed and told me it is $156.83, I went the next day to pick it up. I paid for it and took the paper to the service area, the lady in the service area told me to go to the next building and someone would help me. I went in and Wes took my paperwork handed it back to me and we walked outside, I read the receipt that said they cut a bolt off. After Wes put the tractor on my trailer I tried to ask him about what was wrong why did they have to cut off bolts, he told me with an attitude like I was nothing him that he wasn't the mechanic that fixed it and that they him professional to do repairs so it should be fixed.. I thought to my self WHAT an ASS he must think he's to good for himself to try and help a customer out, this is great for business. I just don't understand why after 7 years that a bolt had to be cut off that was never an issue before, I cut grass and the belt gets extremely hot after cutting about 1/2 acre. I stop and let it cool and then cut more, Im afraid the belt is going to break again after getting so hot, I surely anti taking it back to Lusby. If any mechanic can't stop and help a customer out with questions I don't know why anyone would ever have service done there. I just sent my son up there a few weeks ago to purchase a zero turn now Im sorry I did that.

My experience with Lusby Motor was absolutely wonderful. I dealt directly with Wes and he was…read moregreat. I sent an email with some questions, and he got right back to me. Then, I called as I had more questions about two different pieces of equipment that I was trying to choose between. He answered every single one of them without any hesitation. I then asked if it was ok to come by and test the equipment before making my final choice, and again that was not a problem to do so. Once arriving to the business, I was greeted with a smile from Wes's dad, and he escorted me to the back to finally meet Wes. Once I met Wes, he took me out to test some equipment, showing me how to operate it, as well as answering more questions. Then I made my decision, and went to pay for the equipment, the ladies at the front were absolutely awesome and had a great attitude and all smiles. I had my lawnmower delivered a few days later and the deliver driving was just as nice as the rest of the staff. Needless to say, I don't think that you can last 105 years, as a business by luck. Wes and his staff are top notch and that is no accident. They are great and they have future customer in me.

As I build my new home, I have relied on Dale Tarleton to guide me through selecting windows and…read moredoors, and I could not be more pleased with his expertise, guidance, and customer service. Because the home has waterfront views from the back and water views from the front, the windows and sliding glass doors are essential to maximizing the views from inside. Dale not only helped me identify the best windows and doors for my home, but also delivered remarkable savings compared with my original plan. I am convinced that Dale's influence on the design will meaningfully enhance my quality of life in my new home.

Check out the kitchen and bath department. You will understand why I rated it a one. Go elsewhere…read more Be sure to not ask for Joanne. She really has not a clue as to what she is doing except trying to sell you things you don't need.

Well I needed to obtain a battery tender , for those that don't know what this is. The item is…read moremeant to keep a battery charged from dying due to sitting idle during winter months . As a new rider to a motorcycle living in an area subject to winters this is imperative for storage unless you are a brave enough soul to ride during the winter. So I found the tender and proceeded to the check out . There was a young man named Mike there, he signed me up for a rewards card and his customer service was phenomenal. I also was informed about a Warranty for my purchase which I opted in for a two year warranty. Overall had a great experience and I will be returning for some other items I see for the house . They have everything I like this place better than some of the well known places to buy tools and things

I never leave HF empty handed; my pockets are always lighter, but my hands aren't empty! This most…read morerecent trip was for some single use/disposable items and of course I bought more stuff than I planned because they had a socket set (inverted torx) in stock that I need for a few things in the Jeep.