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Mechanicsville, MD

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ADU, Your Appliance Source

4.1 (9 reviews)
Closed • 8:00 am - 4:30 pm

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1 year ago

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9 years ago

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7 years ago

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8 years ago

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8 years ago

Highley recommend! The staff is knowledgeable and friendly, always with wonderful customer service.

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Metropolitan Services - Micah Installing a Refrigerator.

Metropolitan Services

4.4(36 reviews)
10.8 mi

When I tried to replace my broken Thermador range, I ran into a nightmare. Due to outdated custom…read moresizing and electrical issues, the cost to replace was heading into the thousands, not including the range purchase itself. Fortunately, I found Metropolitan Services! They sent a technician, Brandon, out right away, and he quickly diagnosed what turned out to be a simple problem with the buttons. Furthermore, he was able to recommend ways to find replacement door glass and a third party to fix the dim display. On his return visit, he refurbished everything with the new parts, and the range is as good as new. During the same time period, my dryer also went out. Brandon was able to fix that during the same two visits, coordinating part delivery so that repairs could be finished in the quickest possible time. All in all, this was a great experience, from the efficient scheduling, to the knowledgeable--and nice--technician, to the excellent results. Highly recommended!

I was given 3 authorized repair companies in my area by the appliance manufacturer. I did a Yelp…read moresearch and this company has the best reviews out of the 3. I contacted them and I have to say I did not have a positive experience with this company. They quoted me a diagnostic fee to come out but I was charged $10 extra at the initial appointment which I did not contest as the entire amount applies to the repair. The technician took a long time to diagnose the issue but what took longer was the process of getting them to come back for the actual repair work. The front desk lady never answers your calls and is very slow in following up with the questions, ordering parts, and scheduling a repair appointment except of course for the initial diagnostic new client appointment. They just slow walk the rest of the process. I am not paying a discounted fee for the service but I sure feel that they provided a subpar discounted customer service for the entire experience. To be fair, the issue was fixed at the end.

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Metropolitan Services - The Technicians

The Technicians

Metropolitan Services - Daniel hard at work repairing a range.

Daniel hard at work repairing a range.

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ADU, Your Appliance Source - appliances - Updated October 2026

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