Avoid if possible. I've been a patient here for years, and I'm not sure if the patient load is too…read morehigh, but level of care has changed dramatically over the past few months. Overall, it's subpar, baseline, basic healthcare. Multiple health diagnoses seemed to be overwhelming, as if too much work. There was one provider that I would absolutely return to see, but switching providers is unheard of. You will be the one following up, and trying to make contact. They do not return messages in a timely fashion. The front desk staff are almost always flustered, seem to be constantly bickering, and have little sympathy for why you might be running 5 minutes late (but you'll wait 30+ minutes for your appt.). Not the quality of care I've come to expect from Inova.

I do not like to leave bad reviews but after my last few interactions at this clinic I needed to…read more Please do yourself a favor (especially if you are a woman) and think before coming here. These providers will not listen to your actual physical pain or symptoms. You want to be able to trust your provider for help.

I've had so many subpar doctors, especially since they all got bought up by INOVA, but I LOVE Dr…read more Mathur. She spends so much time with me and is available on short notice for her patients. She's knowledgeable and if she doesn't know something, she finds out and calls back quickly. Her staff is fantastic! Everyone I've dealt with is friendly, knowledgeable, and responsive as well. Yes, it's concierge, and I feel fortunate to be able to afford it. I wish everyone could get this level of care.

THIS IS NOT CONCIERGE SERVICE…read more Dr. Mathur blew me off when I returned from overseas after 2 weeks in hospital. I was in a London hospital for about 2 weeks. During this 2 weeks I sent doctor Mathur emails to keep her updated so, I could be treated immediately when I returned. So, Dr,. Mathur took off January 29 and is never in the office on Mondays and works only a half a day on Fridays. I limped home and arrived in the United States on January 28, 2026, and On January 29, 2026, Dr. Mathur informed me that she taking the day off on January 30. Yes, she really did. After 2 weeks of emails she tells me the day before I needed to see her, that she was taking the day off. For the second time during my short concierge period, she referred me to another doctor. Unprofessional and lack of concern for my well-being. I canceled my agreement with the office.

I always am asked why I keep my PCP's group in Fairfax with the long commute from Ashburn,…read moreespecially since I physically moved away from Fairfax in the late 90's!! The answer I always give is the staff, nurses and especially the few Doctors who have taken care of me during my 24+ year association with GIMG, now part of INOVA. Juliette Singh was there at the beginning and so was Dr Fender (who has since retired) and Dr Goyal. Not sure of anymore. Dr Fender was an amazing Doctor for the years I spent as a patient, along with his primary nurse. He as detailed, focused, spent time listening (and lecturing) and a doctor who would reach out and call you at home to discuss a reading or question if you were taking medication as prescribed. Qualities that reminded me of my Father who was the first US educated Doctor who returned to his home country of Guyana. When Dr Fender left (when GIMG stopped being a private group and taken over by INOVA) , he told me (probably confidentially so sorry Dr Fender) that if I wanted a replacement Doctor like him, switch over to Dr Goyal. It took me being lazy for a couple of years before I switched and since that time, I was fortunate that writing of an issue to another of the medical staff, my note was intercepted by Dr Goyal and a test ordered which indicated a serious enough life changing condition. She is extremely thorough and professional and has called me at home several times like Dr Fender to counsel, advise, lecture as well as provide guidance. When she leaves, given that I have no other such experience with a full time doctor (the PAs and NPs are great) I will finally exit to a group in Ashburn where we live. The staff work as a team. Case in point 2 weeks ago I experienced another issue and Ms. Singh found me a slot with Dr Goyal who, probably more to allay my concerns, ordered a test and Olga at the front desk worked her magic to get me to Radiology the same day (its not the first time she has done this). All the front desk, back office nurses like Robert, Bunry and others are excellent. I am fortunate that GIMG has taken such good care of me over the years and well worth the 45 minutes to an hour it takes me to get there.

I didn't have my appointment because I couldn't find my insurance card (I made a new patient…read moreappointment) and never made it beyond the front desk. The staff was rude. Not just to me, but to other patients as they were checking out. I ended up making another appointment with another provider.

Dr. Ramaswamy and her dedicated team are respectful, empathetic, compassionate, knowledgeable, and…read morededicated to their patients wellbeing. I am grateful to have these remarkable professionals watching over my health.

From the owner: Dr. Ramaswamy offers a different approach to primary care with conveniences like same/next-day…read moreappointments that start on time and a focus on preventive medicine. Her MDVIP-affiliated practice is open to new patients, including Medicare and commercially insured, in Fairfax. Similar to concierge medicine physicians, Dr. Ramaswamy is available 24/7 by phone. Her practice offers the MDVIP Wellness Program, which includes advanced health screenings and diagnostic tests that have been shown to help detect issues earlier.

I love Dr. Maturi, she makes it easy for me to schedule appointments, meet with her, and her…read moremeetings are quick and to the point. I've been going to her for around 5ish years now and will continue to do so as long as she's still available.

Dr. Martha Maturi is incompetent. She made numerous mistakes medically with me including wrong…read morediagnoses. During office visits every time, she sits at her desk behind her computer, laptop and snacks on food and drink and does Google searches in order to answer my questions and concerns. She is derespectful in her mannerisms and a poor communicator. The workers at this location are inept, rude, unprofessional and completely worthless. They are clueless about what they're doing and regularly make mistakes. They should all be fired. This location needs to get a new staff of trained people to service people with knowledge, helpf ulness, professionalism and courtesy.

How to find a place: You can park in the garage near the Chipotle. There are some stairs on the…read moreleft side of the garage if you are facing the entrance of the garage. Take the stairs up to get to the entrance of the Urgent Care Center. The other way to find a place is to park in the garage and then walk around on the outside of the garage to find the stairs that lead to the entrance of the Urgent Care center. There are signs on the walls that will indicate the Urgent Care Center. Cons: First, they give you forms that are copied from an original that was obviously highlighted so you can't see some of the words. I don't understand why they can't get a clean copy of the forms. Second, the forms are outdated and do not have a lot of room for you to write your medical history, medications, etc. Third, the medical assistant needs more tact in communication. She opened the door and pointed in my direction, but I was sitting around a group of people, so it wasn't clear who she was pointing to. She should have announced the last name of the person. It's rude to point fingers at people. I tried to clarify if she was asking for me to come up, and then, she says yes you. She has very poor communication skills. She does not greet you at all. She doesn't explain the process or what to do after the visit is over. I have managed medical clinics, so I know what I am talking about. Pros: The receptionist seemed proficient. The place is clean and seems organized. The wait is usually not that long, but you can always call ahead to see how long the wait is. The physician assistant seemed proficient and was friendly. As with any medical visit, always call ahead to confirm if they take your insurance and bring your ID and insurance card(s), a list of your current medications, medical conditions/history, and other names of your other doctors to make it easier. I would visit them again to give them another chance if I ever needed Urgent Care again. I hope they use this feedback to improve.

I'm really surprised by the low reviews. I've come here several times for different reasons. I've…read morenever waited more than a couple minutes, no matter what time of day. Everyone has always been really friendly. And my problems have all been taken care of when they could be, or I was referred to a specialist if needed. This is definitely my go to place when my GP can't see me quickly enough.

I would not recommend Dr. Wynn. She is a very sweet woman but I feel like in terms of management…read moreand communication it's awful. I've never had a harder time contacting a doctor before when it had to do with how they billed my insurance. It's easy to get an appointment, but anything else besides that is difficult.

I was so amazed at how quickly Dr. Wynn's office was able to put me on her schedule. My visit was…read moreamazing! The staff was very welcoming and very polite. Dr. Wynn was very knowledgeable and addressed the issue that I came to see her for. I would definitely go back to her office in the future.

Dr. Kim's office could use improvements in all the above areas. In March of this year I found out…read morehis office stopped filing my insurance claims for the past 6 months, (although my coverage hadn't changed). I only learned about this on the same morning as I was supposed to come in for a pre surgical clearance appt. I was about to leave my house when I got a call stating I would have to pay for service received for the past 6 months plus the day of the appt if I wanted info sent to my surgeon. I couldn't afford this. It was the last straw for me. There were several other concerns I had over the past two years I overlooked, which I shouldn't have. Other concerns include rude receptionist, lack of access to blood test and other results, his unwillingness to write orders for me to have a glucometer, (he suggested I should buy over the counter). Because I'm diabetic, my insurance covers this cost. I kept my insurance coverage from my previous job in addition to having Medicare. Luckily, my surgeon's office is associated with the hospital. The scheduler was able to get me in for this before my surgical procedure.

I've been a patient here for quite some time when I worked on this side of town. Currently I'm on a…read morequarterly appointment to stay on top of my diagnosis. Dr. Kim has the best hands when it comes to drawing blood! Tip: skip the techs and go straight to him for 1 prick only!!! I think he's fair however I don't like that they will hold Rx refills until an appointment is made or held. It feels like Rx hostage. Never once have I skipped an appointment and As a paying customer I should never be made to feel like I can't get the Rx needed pending an appointment. I'm highly disappointed about their latest actions. The front desk staff, Kim, displays great customer service and compassion.

No longer accepting new patients. 5 stars because they were very courteous on the phone.read more

Dr Kazakis is an excellent doctor and we have been seeing her for over 25 years. She has always…read moregiven us excellent advice.

I received a gift certificate for a facial for a birthday present from my children. They did…read moreextensive research and chose Connie because she has the best reviews! And they are so well-deserved. My oxygen facial was amazing and my skin looked rejuvenated after Connie was done. She took her time and customized my treatment. Her spa was gorgeous and spotless. She is highly experienced and really knows what she is doing. I'm so glad my children found her.

If I could give 10 stars, I would! I just had the most incredible facial with Connie and my skin is…read moreliving its best life. From the moment I walked in, she made me feel relaxed, cared for, and like I was about to glow like Beyoncé under a spotlight. She's not only insanely knowledgeable, but she explained every step of the process -- from the customized products to the techniques -- so I knew exactly what was going on (and why my skin was saying "thank you"). Zero pressure, just pure care. The facial was a perfect mix of science, skincare, and spa-day bliss. I left with smooth, hydrated, radiant skin -- and honestly, a better mood. Can't wait to book my next one. If you've been thinking about it, this is your sign: do it. Your face will thank you.