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    Redding Michael A MD

    3.6 (9 reviews)

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    Mount Vernon Internal Medicine - Loving Life.

    Mount Vernon Internal Medicine

    2.2(62 reviews)
    0.0 mi

    My husband and I have been patients of MVIM for over 20 years and we are very happy with the…read morepractice. We like that there are multiple providers so you can usually get in pretty quickly if needed. I've currently see Dr. Carleen Tylenda and my husband's physician is Dr. Luis Malini. Both are competent, kind and compassionate. I highly recommend this practice!

    I saw dermatologist Vivian. The first visit was awesome. But from then on, horrible. My second…read morevisit was via video call. I made an afternoon appointment. But around 10, i received a call from them telling me my appointment was starting. I was very confused. I literally had my appointment time on my calendar and I later checked and it was indeed in the afternoon. I tried to bring this up with her but she seemed to just gloss over it and continue with the video call. I was still drinking my morning coffee completely a mess. I gave them the benefit of the doubt. Maybe a glitch. But then my next appointment I was called at 8 in the morning being told my appointment was starting! I obviously ignored it. I later got called again during another appointment I had saying my appointment was starting. At this point I was pretty upset. I have had doctors call me before to reschedule but never just being wildly called throughout the day saying my appointment starting now. So I called the office telling them to STOP. Literally while I was on the phone explaining the situation they called me for a third time telling me my appointment was starting. The lady I spoke to was very nice and said she would contact the office manager about this and I would no longer be bombarded at all time of the day with reschedules. I couldn't believe how rude the Dr could be to call me whenever she wanted just to get me in sooner. Ppl make appointments for a reason. Now I have a different issue with her. I told her about two months ago that I wanted to be treated for sweaty hands. I told her about how my insurance directed me to go specifically to a dermatologist for the procedure. This was a whole big conversation with my case manager. She sent me medication but the insurance denied it. I called and was told to make another appointment. She just wanted to try more medications. I told her to just apply for the procedure,explaining that I have had in depth conversation with my case manager at the insurance. But she didn't listen, she just gave me more meds. She told me if the medications wouldn't be approved they wouldn't approve the procedure. A few days later I got a denial letter. I called, and called and called. I called every week for a month. Explaining my situation. Told the person over the phone to let the dr know, that once again the medications were being denied but to just apply for the procedure. Because AGAIN I've had this convo with my insurance. The fourth or fifth time I got someone and they told me. There is nothing on your chart that says you ever called in. She said she'd tell the office manager. I was dumbfounded. I couldn't believe how many hoops I've had to jump through... the lady calls me back the next day. Oh btw you will pretty much always be called at like 8 in the morning because apparently this is appropriate for this office. She told me, that after 2 months of this back and forth. That the doctor DIDNT EVEN PREFORM THE PROCEDURE. She never thought to tell me this! I might be losing my insurance and she wasted 2 months of my time when she knew I wanted to get the procedure done. when I told her my insurance told me the procedure would be covered! I'm FED UP. I've found a different derm that actually does the procedure but I have to wait another two month to even be seen....

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    Redding Michael A MD - familydr - Updated May 2026

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