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    Marc Eisenbaum, MD

    5.0 (4 reviews)

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    2 years ago

    Very knowledgeable general practitioner who takes his time with you. I recommend him highly, but I don't think he is taking new patients.

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    18 years ago

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    Prima Medicine

    Prima Medicine

    (53 reviews)

    I ADORE Dr Jill de Castro! She is the best, so kind and really gets to know her patients. She is…read morevery straight forward, but I need that in a doctor. I love having her as my PCP.

    I was a loyal patient of Dr. Josephine for about 5 years for general sick care and the routine…read moremanagement of my daily maintenance medications. I trusted this practice enough to refer several of my own family members here. All of our interactions were positive, and I even had my next routine visit scheduled. However, it has become clear that this corporate practice prioritizes profits over patient health. Prima Medicine heavily pushes a separate, highly expensive weight loss clinic. I agreed to a consultation because I was told it would benefit my overall health. They initially charged $300 a vial for the medication, which they later raised to $350. During this time, they constantly pressured me to increase my dosage even though my health metrics were perfectly stable on the lower dosage. Doing so would force you to run out of the vial and repurchase it much faster. Their pressure tactics all made sense when they abruptly locked the program behind an additional, mandatory monthly subscription fee. This new subscription scheme is tiered based on your dosage. Because I stayed on one of the lower doses, my tier was a massive $220 a month, but if they had successfully pushed me to a higher dose, my monthly fee would have been even higher. You are required to pay this recurring fee even during months when you aren't buying the medicine or having an office visit. This pricing model is so outrageous that even their own medical staff was openly expressing their displeasure and frustration about it to me during my visit. I declined to participate in this scheme. I would have simply left it at that, but the staff actively and repeatedly encouraged me to leave constructive feedback for management regarding this pricing structure. Because I was explicitly asked to do so, when the clinic sent an automated text soliciting my feedback, I replied honestly and professionally. I stated the pricing was unacceptable and it appeared they were more interested in money than health. It seems their management cannot handle the very feedback their own staff pushed me to provide. Instead of a professional response, they retaliated. This is the most unbelievable part: rather than simply removing me from the optional weight loss program, they completely purged me from the internal medicine and primary care side of the practice. I received a cold, generic letter in the mail terminating me as a patient entirely, and I was immediately unable to send new messages to staff or make appointments in the portal. The letter was signed only by a faceless 'Prima Medicine Staff.' Their stated excuse was a 'poor patient-provider relationship', an incredibly offensive and false claim, considering I had a flawless record with my doctor. My only 'poor interaction' was declining their cash-grab subscription model when explicitly asked for feedback. Because of this blatant prioritization of money over healthcare, my entire family will be leaving this practice as well. Discarding an established patient and jeopardizing their daily prescriptions over a declined upsell shows a complete lack of concern for patient well-being. If you value stability and want a doctor who cares about your health, look elsewhere. Do not risk being abruptly kicked to the curb for declining their costly side schemes.

    PrimeDoc

    PrimeDoc

    (2 reviews)

    THIS PLACE IS THE WORST. I can no longer deal with the rude and inconsistent care that this office…read moreprovides.  The final straw occurred yesterday when I called to have my bp med refilled and I informed the desk agent that I will be traveling, instead of being offered the opportunity for a tele-health appointment I was told that I would have to go see another Dr to have my pressure checked and my meds refilled. Since  when can you go to a random doctor who doesn't have any medical history and request a refill on meds? And when I requested to speak to an office manager I was told NO I heard them on the background WTF ! Then the desk agent says "just go see someone else". I am not paying for substandard care in the richest country in the modern world.

    This is by far the absolute worst place I've ever had the misfortune to visit. My initial visit was…read moreok. However when checking out I wasn't given all the necessary referrals I needed and had to ask multiple times to get what was needed. A couple months later I'm being contacted to make a follow-up appt but was not informed as to why. When I called the office to inquire I was told they would ask physician to let me know. I never heard back only kept getting text messages to make an appt. I finally made an appt but discovered later that the scheduler made a mistake and made my appt for a month earlier. I called to ask them to correct the mistake but had to leave messages and was never called back. I have NEVER experienced such incompetent or unprofessional practice in my life. I highly suggest people find a far better place than this. We deserve much better treatment and respect!

    Mandana Shafai, MD

    Mandana Shafai, MD

    (30 reviews)

    Dr Shafai is extremely thorough and approachable. I appreciate her attention to diet and lifestyle…read morerecommendations as well as medications and traditional lab tests. She treats my hypothyroid and PCOS. She is knowledgeable in functional medicine tests and approaches as well. Ok

    I agree with previous reviews on a number of accounts…read more First, I have had last-minute cancellations from her three times. I schedule my appointments weeks, if not a month, in advance, in order to get in her first time slot of the day. If I were to cancel with as little notice as her office has given me, I'd be charged. The staff is not kind and compassionate when you are agitated about the change. Second, that first time slot of the day? Is at 10am. If you have regular work hours, forget it. I have yet to be seen at 10am; more like 10:40 or so. I know doctors tend to run late - but the first appointment, all the time? Third, I agree with a previous post that she lacks empathy and appears indifferent. My last annual appointment, she reviewed my bloodwork, and stated "you have (condition that is related in part to being overweight)." And that was it. "You have (it)." I had to ask what I could do about it and whether its reversible, etc. and her answer was to take some supplements. No indication what strength of this supplement, or the optimal time of day to take it, with/without food - no information whatsoever. But the worst is she NEVER suggested losing weight, which is easily the most effective treatment! Advanced Health Center even has brochures about their programs to help people with weight loss, so I'm stunned that she never bothered to address it with me. She said I could come back for another blood test in 6 months, yet there has been no follow-up by the office. I'm proactive about my health; I made an appointment so she can write me a prescription to go get the blood test (they won't allow this to be handled over the phone). And I just received a text that she has to cancel the appointment.

    Marc Eisenbaum, MD - internalmed - Updated May 2026

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