I ADORE Dr Jill de Castro! She is the best, so kind and really gets to know her patients. She is…read morevery straight forward, but I need that in a doctor. I love having her as my PCP.

I was a loyal patient of Dr. Josephine for about 5 years for general sick care and the routine…read moremanagement of my daily maintenance medications. I trusted this practice enough to refer several of my own family members here. All of our interactions were positive, and I even had my next routine visit scheduled. However, it has become clear that this corporate practice prioritizes profits over patient health. Prima Medicine heavily pushes a separate, highly expensive weight loss clinic. I agreed to a consultation because I was told it would benefit my overall health. They initially charged $300 a vial for the medication, which they later raised to $350. During this time, they constantly pressured me to increase my dosage even though my health metrics were perfectly stable on the lower dosage. Doing so would force you to run out of the vial and repurchase it much faster. Their pressure tactics all made sense when they abruptly locked the program behind an additional, mandatory monthly subscription fee. This new subscription scheme is tiered based on your dosage. Because I stayed on one of the lower doses, my tier was a massive $220 a month, but if they had successfully pushed me to a higher dose, my monthly fee would have been even higher. You are required to pay this recurring fee even during months when you aren't buying the medicine or having an office visit. This pricing model is so outrageous that even their own medical staff was openly expressing their displeasure and frustration about it to me during my visit. I declined to participate in this scheme. I would have simply left it at that, but the staff actively and repeatedly encouraged me to leave constructive feedback for management regarding this pricing structure. Because I was explicitly asked to do so, when the clinic sent an automated text soliciting my feedback, I replied honestly and professionally. I stated the pricing was unacceptable and it appeared they were more interested in money than health. It seems their management cannot handle the very feedback their own staff pushed me to provide. Instead of a professional response, they retaliated. This is the most unbelievable part: rather than simply removing me from the optional weight loss program, they completely purged me from the internal medicine and primary care side of the practice. I received a cold, generic letter in the mail terminating me as a patient entirely, and I was immediately unable to send new messages to staff or make appointments in the portal. The letter was signed only by a faceless 'Prima Medicine Staff.' Their stated excuse was a 'poor patient-provider relationship', an incredibly offensive and false claim, considering I had a flawless record with my doctor. My only 'poor interaction' was declining their cash-grab subscription model when explicitly asked for feedback. Because of this blatant prioritization of money over healthcare, my entire family will be leaving this practice as well. Discarding an established patient and jeopardizing their daily prescriptions over a declined upsell shows a complete lack of concern for patient well-being. If you value stability and want a doctor who cares about your health, look elsewhere. Do not risk being abruptly kicked to the curb for declining their costly side schemes.

Dr.Lee is very personable and knowledgeable. She is very easy to talk you, patiently listens to…read morequestions, then gives thorough answers. Her nurse, Essi, is similarly thorough, patient and responsive. I am very thankful to have been ordered to Dr. Lee!

I had an excellent first experience with Dr. Conklin at Heritage Family Practice. He was kind,…read morethorough, and addressed all of my questions/concerns. I am looking forward to having him as my Primary Care Provider.

Excellent care and compassion for primary care. Easy to get appointments and easy check in via…read moremonitor. No matter who I see, it's consistently an awesome experience.

Lack of care. Takes 2 to 3 months to get a visit with your doctor to go over test results. Been…read moreusing this practice for over 20 yrs, the care has gone done. Like visiting ghost doctors

I have been a patient of Dr. Nazam's for 30 years. He is very professional, caring and respectful…read more He listens, spends time with you and addresses your questions and concerns without making you feel rushed. He is knowledgeable and spends the time to get to know you, your lifestyle, goals and more. His office staff are profesional and responsive. The quality of care received has never been anything less than stellar. Dr. Nazam is ready to walk you through whatever you need and genuinely cares about his patients.

I was referred by a friend to see Dr. Nizam and have made him my primary doctor ever since. I agree…read morewith many of the other reviews here he's a very good listener and takes a time to understand before prescribing anything. Very friendly has good bedside manner.

Dr Shafai is extremely thorough and approachable. I appreciate her attention to diet and lifestyle…read morerecommendations as well as medications and traditional lab tests. She treats my hypothyroid and PCOS. She is knowledgeable in functional medicine tests and approaches as well. Ok

I agree with previous reviews on a number of accounts…read more First, I have had last-minute cancellations from her three times. I schedule my appointments weeks, if not a month, in advance, in order to get in her first time slot of the day. If I were to cancel with as little notice as her office has given me, I'd be charged. The staff is not kind and compassionate when you are agitated about the change. Second, that first time slot of the day? Is at 10am. If you have regular work hours, forget it. I have yet to be seen at 10am; more like 10:40 or so. I know doctors tend to run late - but the first appointment, all the time? Third, I agree with a previous post that she lacks empathy and appears indifferent. My last annual appointment, she reviewed my bloodwork, and stated "you have (condition that is related in part to being overweight)." And that was it. "You have (it)." I had to ask what I could do about it and whether its reversible, etc. and her answer was to take some supplements. No indication what strength of this supplement, or the optimal time of day to take it, with/without food - no information whatsoever. But the worst is she NEVER suggested losing weight, which is easily the most effective treatment! Advanced Health Center even has brochures about their programs to help people with weight loss, so I'm stunned that she never bothered to address it with me. She said I could come back for another blood test in 6 months, yet there has been no follow-up by the office. I'm proactive about my health; I made an appointment so she can write me a prescription to go get the blood test (they won't allow this to be handled over the phone). And I just received a text that she has to cancel the appointment.

Overall I am happy with Dr. Subhra's care. The appointment felt quick, however, I understand she…read morelikely has a lot of patients to meet with during the day. I felt she genuinely cared. I have a lot of chronic health issues so I'm happy that Dr. Subhra understood the gravity of me being a patient with her.

Dr. Saksena and her partner at Pinnacle Family Practice, Dr. Peyton, are both good doctors…read more Attentive, responsive and strive to do their best for their patients.

I wish I could give zero stars. Doctor Kathleen Curtis lied to me twice. I came in to get…read moreantibiotics for a bad chest cold I'd had for 3-4 weeks. I knew exactly what I had because several people at work had the same issue, including the person I sit next to at work had the same exact symptoms and had already been seen by a doctor. Doctor Curtis wanted to do a flu test to rule it out, even though my symptoms didn't fit. I asked how much it would cost and she said $10, which I again said I didn't need. Later when I receive the bill I've been charged $40 for flu testing even though I didn't agree to it. And by the way, I was right, I didn't have the flu. The other thing I asked to be treated for was an ear infection. I asked for antibiotic ear drops. But she said that the oral antibiotics she was giving my for my cold would help with my ear infection. WRONG! And if you look at WebMD, it specifically says that oral antibiotics basically do nothing for an ear infection. So I still have the ear infection. I called the office to complain and they really just don't care.

A excellent practice that is always concerned about the patient. Typically it is easy to get an…read moreappointment with the N.P.'s who are always knowledgeable and concerned for your well being. The doctor's do fill up and you have to plan your physicals. They have a Quest lab team on-sight who handles the lab and blood work, which saves time. I have been a patient for 7 years and I would and have recommend them to anyone looking for family care. Also, I don't understand the comments about the front office. They are the most professional doctor's office I've ever experienced. They should give lessons to other doctor's offices.

Very knowledgeable general practitioner who takes his time with you. I recommend him highly, but I…read moredon't think he is taking new patients.

My family has been seeing Dr. Eisenbaum for about 20 years now. A very nice guy who takes his time…read moreand seems interested in people. Wait times are reasonable, and the rest of the staff is ok. Also, a few years ago Dr. Eisenbaum diagnosed my mom's best friend with thyroid cancer during a routine physical. She then went to a top thyroid cancer specialist at Johns Hopkins who said that he would not have caught the cancer because there were little to no visible symptoms. It ended up being Anaplastic Thyroid cancer, which is the most rare and serious type, with horrible survival rates. But because it was caught so early thanks to Dr. Eisenbaum, it was successfully removed and my mom's friend is doing well.

Dr Saxena was extremely disrespectful and rude. I've seen her as a teenager and always appreciated…read morethat she seemed to speak with confidence and consideration of a deep understanding of medicine, and while she was times brisk and abrupt in her appointments, I never had any conditions/questions/treatments to consider. Today was the first visit back to speak regarding my hormonal imbalance diagnosis (first time discussing an actual issue). I came 15 minutes early, prepared with questions, notes, and a hopeful attitude as I was keen on receiving attention for the same doctor. Within the first 15 minutes, she cut me off and spoke about how there is no catch all solution and disputed and said to "never get vitamin based blood tests" and then immediately moved to prescription medication. It's tough when a doctor jumps in with prescriptions before you have even explained your situation but I went along with her template of "personal medical attention". I told her I felt uncomfortable taking strong medication as I already struggled with imbalances and didn't want to risk any further internal issues. She talked through a new medication (which I hadn't done any research on, unlike all the other ones which I had notes on as to optimize her time seeing me). The breaking point was when I asked a simple follow up - "how do you track negative side effects? And will this all be a measure of hydration as you mentioned liver and kidney health?". She immediately stood up and went off on a rant beginning with "you are overthinking this", I can't waste more time with you there are other patients and we can't spend hours talking through unlikely cases, I'm not a pharmacist and I don't know the side effects. There was a lot more but I honestly am too shaken up by how she felt comfortable talking like this to a patient and don't want to be integrity of this message to be questioned if I try and draw from emotionally charged moments. At this point, I was very upset and crying as she continued (because she did). I stressed to her experiencing this symptoms and coming to her, I am already displaced from my health and body and these questions were so meticulously asked and noted with her time in mind. I write this review not because Shubra Saxena was a bad doctor (she prescribed me 2 pills within 15 minutes and promptly told me my time was up after a 17-minute conversation, and that's a great doctor to stick to their time tables and prescribe!) , but because she is an abominable healthcare professional. Making personal comments and rebukes as I shared vulnerable experiences that brought me to her clinic as a patient, and an absolute disregard to caring for my health. If you are a person that asks why after your doctor rattles off chemical names and if you are a patient who has more than 2 years left to live so will therefore deal with side effects etc., I would avoid Dr Saxena. If you are in a rush for your health and want someone to check off boxes for your physical, maybe she is best. My mom and aunts see her for diagnosis and have always said she is very polite and to the point and maybe because I look younger and am 22 she felt comfortable acting that way. Regardless, as a paying adult with my own healthcare insurance and someone who takes their health very seriously, I would really recommend another doctor. No one should be in a position of vulnerability that is taken advantage of by a healthcare professional, and I truly felt that way leaving her office.

Dr. Peyton was my mothers doctor. She was great but ever since she left my mother never had the…read moreoffice check up on her she needed refills on her prescription that the pharmacy kept requesting and got ignored by the office. Called today and spoke with someone in the front desk and she was rude so I called back and asked for her name and she said it was Michelle although I'm not sure if that was her real name or not. I can't believe the quality of the office has gone down so low since Dr.Peyton left. Very dissatisfied. Front desk also informed there were a lot of people requesting their medical file everyday. I hope that this is a wake up call for them.

I will no longer be returning here anymore, I have been sick since Saturday night with some unknown…read moreVirus and I have told Dr. Ramin in the virtual meeting about my swollen throat, me having to vomit blood, very bad back pain, and a very high fever temperature. All they did was a covid and flu test and they didn't do a strep test. I went to Urgent care the day after and urgent care has confirmed with me that I was tested Positive for Strep A! Now I'm currently taking antibiotics. I've been coming here for a couple of years and I will no longer be returning here! Don't waste your gas or money coming here!

I'm not usually one to write bad reviews but this place simply disappointed me for numerous…read morereasons. To start my significant other was the patient, has not seen a doctor in 10 years. After me persuading him we finally looked to find a doctor for him to go get a check up. I decided to go with this practice because of the reviews which were decent, which now I don't understand why. When we went to the doctors office the doctor simply wasn't warming at all, it wasn't comfortable for my significant other even though we explained to the doctor that we haven't seen one in a very long time. In no way did he make us feel warm and welcome. But that's not the Main reason of me writing this review, mind you I'm not one to write bad reviews for somebody. Last Wednesday we scheduled an appointment to get blood work done after not getting blood work done for years. Which the doctor knows. After logging into the portal which the front office told us to do it seemed like the results came in the next day for the blood/urine work. There was absolutely NO COMMUNICATION, no call or follow up from the front office nor the doctor about the blood results. As a matter of fact we had to contact the doctors office ourselves to get an update which they had said the doctor would follow up but never did. We waited an entire week, Which is absolutely ridiculous because the doctor should follow up with you the next day if they cared enough. Still no phone call. After a week we decide to finally call them to ask what was going on. The lady at the front desk Continued to tell us that everything was "normal" and the doctor "didn't have time" and that's why he didn't call. Word for word said "the doctor didn't call because he is busy with other patients." What kind of doctor does that? The level of upset doesn't even make sense. I have never been to a doctors office and had experience such disrespect. As someone (my significant other) that hasn't seen a doctor in years we should not have this experience. It was the absolute worst visit for him and I really regret taking our business here. I want the doctor and the front office to know that they need to fix their ways because the way that they treated my significant other is completely unacceptable. The front desk lady also had told us that we should be able to understand what was written on the portal. How would we do that when we're not a doctor? Simply just so upsetting. I will be taking my blood work to a different doctors office and I hope everyone takes the time to review this review, and I hope Dr. Ramin as well as the front office takes everything I'm saying it into consideration.