Found this jeweler on the IJO website. Went in to find a worthy engagement ring for the love of my…read morelife while being a broke graduate student. Sarah worked with me and did a phenomenal job. We designed a custom ring, discussed options, made multiple 3D CAD renderings. When my girlfriend, God bless her, decided to change her opinions at the last minute, Sarah was willing to do the process over according to the new set of specifications. She gave me multiple moissanite stones to choose from and in the end, my fiancée has a ring that she loves. It turns heads and gets complimented all the time. I am so proud of it and couldn't have done it without everyone at JH Faske. Update: 10/8/22 I forgot to mention that they will back everything they do and want you to bring it in once every 6 months for a cleaning and touch up. We just got our first cleaning and it was free (they said all the cleanings will be free!). I couldn't be happier. We are going to be getting our wedding bands from them too

I recently found this Gem in Brenham. I took several of my watches to be repaired. It turned out…read moreonly one needed repair, 2 needed winding and 5 needed batteries! Honest and quick work. I needed education and he helped me out. I live in College Station and it was so worth the drive! Great prices too!

Was there this morning with Granny Camp. Staff and owners were present and amazing. Educated me on…read moreSO much. Great store. I'm a fan!

Small town, well established jeweler. The jewelry is not cheap but it is high quality…read more My husband took jewelry in to be repaired and they were not very friendly; however, when I went in they were very nice and friendly! I will be back to check out their Christian jewelry!

What a treat to be a customer at Reiner's Fine Jewelry where they understand service and have the…read morecompetence and experience to work with fine jewelry! The store is beautiful, easy parking, safe shopping, no upselling, and work was accomplished with professionalism and creativity. Steve is a jewel himself. All the staff is delightful, caring, and topnotch. We are fortunate to have such a professional jeweler in Houston.

I sent request about information on some used Rolex clasps but never heard back! I guess they don't…read moresell Rolex parts.

Absolutely my favorite place to shop! Today was especially fun because Cassio had a great sale…read morehappening! Josh was so sweet and patient helping me to decide what diamond earrings I needed! One pair to take home and the other pair went on my wishlist!! So much fun shopping here-gorgeous selection of jewelry Thank you Josh for always making my shopping experience fun

A Series of Indignities -- I Would Not Recommend Cassio Jewelry for Watch Repair…read more I found Cassio Jewelry after Googling "authorized Movado repair near me" in The Woodlands, Texas. I was pleased to see a nearby result because previous repairs to my Movado Bold smartwatch required shipping it to Movado's facility in New York. Before visiting, I called and carefully explained that my Movado Bold uses two batteries: a rechargeable battery for its electronic functions and a separate battery for the analog watch. I specifically asked whether the analog battery could be replaced locally. The woman who answered asked me to bring the watch in, so I did. What followed was a series of indignities: Indignity #1: Accepting a repair without determining whether they could perform it. The man behind the counter looked at the back of the watch and said the repair appeared simple enough. I left it with him, along with another Movado that needed a standard battery replacement. After an unnecessarily long intake process, I was told both watches would be ready in a few days. Indignity #2: Failing to call when the watches were supposedly ready. Several days passed without any communication. I eventually called and was told that the watches had been repaired and were ready for pickup. Indignity #3: Closing early without notice. I arrived within the store's advertised business hours and within the timeframe I had been given over the phone, only to find the doors locked. A man standing in the repair area motioned for me to call the store. When he answered, he said the store had closed an hour early because of a special event. Indignity #4: Discovering at pickup that the main repair had never been completed. After reluctantly agreeing to "reopen the vault," the employee returned and informed me through the door that the Movado Bold had not been repaired. No one had called to tell me they could not do the work, despite previously telling me that the watches were repaired and ready. Indignity #5: Being met with a rude and dismissive response. When I explained that I should have been informed that they could not repair the watch, the employee retorted, "Well then maybe you should have sent it to Movado!" That is exactly what I would have done had Cassio Jewelry not appeared in my search for an authorized Movado repair shop and had its employees not encouraged me to bring the watch in. Indignity #6: Being made to wait outside in the August heat. The employee took my payment information for the other battery replacement, closed the door, and left me standing outside while he returned to the counter to process the transaction. As a Black man left sweating outside a locked jewelry store in The Woodlands, I felt humiliated and deeply uncomfortable. I could not help noticing the suspicious glances from people passing by. Indignity #7: The basic repair was not performed correctly. I later discovered that even the standard battery replacement had not been completed properly. When replacing the battery in a watch with a chronograph, the technician should verify that the chronograph hands return to zero when reset. That was not done. I will now have to pay someone else to correct the problem. This experience involved poor communication, an incomplete repair, substandard workmanship, an unexpected early closure, and an unnecessarily rude and humiliating interaction. I will not return to Cassio Jewelry, and based on my experience, I cannot recommend taking a watch there for any type of repair.

These folks are professional jewelers with integrity and a strong reputation. I've always been…read moresatisfied with their work.

I found CJ David as I needed my wedding band resized. I went in and they gave me a estimate and I…read moreleft my ring with them. It took them a few days to complete and they called me to pick it up. As she told me it looked brand new. They cleaned and polished a ring that hadn't had that done in years. I wash greatly satisfied and will use them again.

I went to the Silsbee location. Wendy Bentley was so great! She helped me with a repair to my…read morefavorite bracelet. This is my third time to use this location of Coats Jewelery, to help repair fine jewelery (a necklace and a ring before). They could not have been nicer! And the price was so reasonable. I highly recommend them for all your jewelery needs.

I had not used Coats Jewelers previously. I called to inquire about them doing some repairs on a…read morenecklace. Bobby Coats was extremely accommodating and friendly. He rushed to get the repair done because he knew I was leaving town. I will definitely be using Coats Jewelers in the future for all of my jewelry needs. All employees that I met at the store were so friendly!

Robichau's has resized several pieces of jewelry for me seamlessly, service is always prompt and…read moreprofessional

I dropped three pieces of jewelry for appraisal and was told they would be ready the following…read moreWednesday. Stopped in Wednesday when driving home for lunch and checked and was told they would be ready by close of business. Went in near closing time and was told the appraisals were not done but promised they would be ready the next day. The next day I received a text around 4 pm saying the appraisals were done and ready to be picked up. Arrived and was told they were done but not there and they had no way to get them but would have them tomorrow. No apology just this was our system sending you a text. Customer service is not that hard - do what you say you will and if you can't explain why not and then certainly deliver on your promise.

I took my 2 watches to get their battery replaced. I ask how much, the gentleman said $20 each, I…read moreshould have said no but whatever. I go to pay in cash and now it's $43, he said he said $43, not true. Then he tells me one of the batteries was corroded because I left it in the watch which I shouldn't have. I responded well if I had the proper tools to remove the battery then I would have replaced my own batteries and would be here. Such a rip off! I paid for the service but would definitely not return or recommend going there!

brought in my watch for a new watch band...great service. my watch band came with the wrong pins,…read morePhillip fixed it right. Thank you!

My husband and I have been going to Thomas Markle Jewelers since 2024, when we purchased my Tudor…read more1926 as my wedding watch. Since then, I've added my Tudor Black Bay 58 in 2025, and my husband recently got his Rolex Explorer II Polar in 2026. We honestly stop in frequently just to look at watches, and every visit they make us feel genuinely welcome. They have a great selection, and it's become a place we actually enjoy spending time, not just shopping. Bethany has been incredible through it all. She's knowledgeable, patient, and never makes anything feel rushed or like a sales pitch, just thoughtful guidance from someone who truly loves what she does. It's become our go to spot for meaningful pieces, and we couldn't recommend them more.

9/5/26 11:00 Ish. I went for two issues: discuss having them take care of my rolex for repair, and…read moreto look at IWC watches. After leaving the repair service counter I walked over to the Iwc display and spent several minutes by myself, not seeing anything I cared for that was on display, and left after a few minutes. I had called them during the week to let them know I was coming to look at them. About ten feet from me were four or five sales staff loudly discussing getting nose jobs, for the entirely time I was there. Not exaggerating. Absorbed in loud, animated conversations about nose jobs. A least I know where my money would be going if I purchased from them.