1. James Avery Jewelry

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Tomball, TX

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James Avery Jewelry

3.9 (11 reviews)
ModerateJewelry, Engraving
Open • 10:00 am - 8:00 pm

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Kelly S.

I had a bad experience there today spoke to the assist. Manager Kiersten who was extremely helpful and made my experience Turn all the way around. James Avery does strive to please I am impressed and happy with the situation!

Melody F.

This is such a great store. clean, organized and employees are so helpful. Nothing pretentious super comfortable store. I walked in and was immediately greeted and assisted with what I needed. They were so nice to my daughter and measured her perfectly for a necklace. I love James Avery.

Grand opening 3/25/17

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4 years ago

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2 months ago

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6 years ago

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8 years ago

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9 years ago

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9 years ago

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8 years ago

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10 years ago

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7 years ago

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8 years ago

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7 years ago

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Endless Diamonds - Redesigned ring

Endless Diamonds

(6 reviews)

Just had my old wedding ring totally redesigned by Endless Diamonds in Tomball and it was a…read morefabulous experience. I took my ring in, they measured the diamonds and gave suggestions. About a week later, I got two videos of what different options would look like. I chose one of the designs, took my ring to them and paid the 25%. They told me it usually takes about 4 (sometimes 6) weeks to get it back. I got the text on Thursday this week (6 days after I dropped it off) and it was ready. It is more beautiful than I ever remember my original ring being. Thanks so much!!

I have a diamond ring I have enjoyed for thirty some years but the cost of having the guards/prongs…read moretouched up was becoming prohibitive. I wore my ring nonstop. So I decided to have the diamonds made I into graduation gifts for my two granddaughters. The first was twelve years ago in another state. The second graduates this year, so I began looking for a jeweler to make a custom ring for her. I am so happy Endless Diamonds opened a store in Tomball! Robert gave me excellent, courteous service. We agreed on a design using seven of my diamonds, and the price was quite reasonable. The ring was completed in a most timely manner, and it is gorgeous! I cannot think of a better graduation gift; this will last my granddaughter all of her lifetime, and has the sentimental value of having been created just for her. I highly recommend the service of this jeweler.

Zales Outlet

Zales Outlet

(24 reviews)

Shout out to Jay at Zale's Outlet with the superior customer service when picking up my ring!! He…read moretook a personal interest in my repair and went above and beyond in making sure I was 100% satisfied! Thank you, Jay for taking care of my wedding set for me.

Brought my necklace to be cut in shorter length. Necklace came back burned. They took it to fix it…read more3 times. But it still came back with a burned spot. They told me I could used my warranty to get an upgrade or do merchandise credit. However even with a merchandise credit I had to spend $$ to get something else. I didn't think it was fair me to pay for something they damage I refused to signed they repair receipt. On my last visit after going back and forth 6 times manager told me my only option was to do merchandise credit for the same price as my necklace, the assistant manager ask me for the necklace pendant so I gave it to her and after my husband and I decided we didn't wanted to spent money on a new necklace I told her I was just going to wait for a response from corporate I ask her to give me my pendant but the manager refuse to give me my pendant because she said they pendant is part of the necklace and since I refuse to signed the repair receipt she will not give me my pendant. I told her the pendant is not part of the repair is just the necklace told her they can keep the necklace for the meantime because I was not satisfied with the repair and I was going to wait for corporate to fix the issue, the manager was rude and very confrontational towards me even when I was calm she was making my kids feel uncomfortable and my husband told me let's just leave so I decided to signed the repair so they could give me my pendant. I was very patient and collaborative with them but the manager and this store has left me with a bad experience. They don't take accountability and don't value customers at all.

James Avery Jewelry - jewelry - Updated October 2026

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