My order is always right and even when there is a big line I get what I ordered. Sure employees could be more energized, but what I want is my order the way I like it. read more

This place is located at the Gateway Plaza, plenty of parking, to-go orders of blended fruit and vegetable juices, smoothies, and acai bowls. The dragonfruit delight bowl is so delicious and the protein berry work out soy as well. Pricey but bowl is soo good. Clean inside, timely service, smooth transaction. read more

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Everything was pretty good. It was hot outside and this was a wonderful way to beat the heat! Service was pretty quick since there was no line. The inside was bright and open and we were able to sit inside and wait to get our order. read more

Jamba - Not my best pics, but the strawberry blueberry Greek yogurt waffle bowl with nutella drizzle. Always delicious! - Juice Bars & Smoothies Near Me - Vallejo, California

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Maybe it's just the newer generation of workers but there was zero "Hi/Hello" upon entry. I asked about using a card to redeem a free drink and the manager told me to use the app. So I spent about 5 mins and it didn't work. I ended up ordering in store (which the back of the card said it's eligible to redeem in store OR mobile app). The girl got the manager again and whispered something snooty under his breath, pressed a few buttons angrily and walked away. If the card was defective- he could have communicated that to me and I would have paid. He really didn't need to huff and puff and be SO angry over having to press a few buttons. It's ridiculous how these very young mangers think they can just have all this attitude when they have a simple and easy job. The manger with little man syndrome who has curly hair and glasses needs a reality check. read more

I was the only customer at the time when I ordered around 10:30am on a Sunday.. 1 customer comes after me and gets their order made immediately. Another customer comes in and they stop to take their order. It's over 10min at this point. I finally get my order, go to my car take a sip, and it's literally a cup full of juice. It is NOT a smoothie whatsoever. I thought about going back inside for a refund but the slow pace they were moving I would've waited another 15 minutes for a refund. Ridiculous read more

Jamba - What smoothie? - Juice Bars & Smoothies Near Me - Vallejo, California

First time I've been here since the renovation and honestly the fastest service I've ever had. I'm not sure if they have smoothies ready made nowadays but almost as soon as I paid for my order, it was ready! There were a few other customers there, but not too many. No complaints here. read more

Jamba - Juice Bars & Smoothies Near Me - Vallejo, California

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Our favorite drink is Aloha pineapple, Watermelon breeze. Stuff always very friendly and helpful. Pretty clean place and plenty of parking space . No public restrooms read more

Jamba - Juice Bars & Smoothies Near Me - Vallejo, California

Lately I love the Açaí Primo bowl. It's always made well. I normally order and pick it up. It's always consistently made well. The wait is very quick as soon as I pay for my order in person or when I use the app and it's there already waiting for me. The service is good and staff are quite friendly. Parking can be hard at times as it's a busy area. read more

Jamba - My new favorite to order: açaí primo bowl - Juice Bars & Smoothies Near Me - Vallejo, California

Well well well, I had an off menu item called Banana Berry Thick, music was great nice rave type stuff the Apple Cinnamon Pretzel was delicious it was lightly warmed, service was fast and pleasant. The place was clean and staff were amazing !!! read more

Jamba - Banana Berry - Juice Bars & Smoothies Near Me - Vallejo, California

The workers here could care less about your order. They work very slow and have no customer skills. I guess everyone is trying to see who can do the least work. They simply want to get a check and go home. I ordered several drinks and a pretzel. It was very dark, burnt and hard as a rock. I didn't realize until I got home. The drinks were watery and lacked flavor. When i called they worker said they couldn't do anything, and I'd have to call be in the morning and speak with a manager. I called the next morning, and it was no manager on duty. This is a total rip off after spending $42.20, Never going back here again. read more

I got a coffee mix drink that came out recently, my take on it is the delicious sweet flavor. Then, I returned the ff day to order a small sized mango-a-go-go - it is as good as I remember it. TY! read more

Jamba - Juice Bars & Smoothies Near Me - Vallejo, California

If I can give them 0 stars I would the workers are walking around confused like they don't know what's going on. It's taking one worker 15 min to make 1 smoothie it's ridiculous. The manager needs to hire more competent workers. There's barely any people in there yet my son has been waiting for 30 min for his smoothie. read more

Jamba - Customers are just standing around trying to figure out what's taking so long. - Juice Bars & Smoothies Near Me - Vallejo, California

So they make you place an online order instead of waiting in lobby. That's not the problem I downloaded the app and placed my order. Wanted to try the new watermelon smoothie on this warm day. On the door it says call when ready to pick up smoothie. I called TWICE! No answer so I go and knock on door. LAWRENCE looked at me twice made me stand there for 5 more minutes until I started banging on the door. LAWRENCE came to the door and told him I paid and placed my order which said it would be ready 12 mins ago I know you seen me at the door. He had all the nerve to take his time getting my smoothie then proceeded to tell me "next time call" I DID CALL TWICE! The fuck!! It's the horrible customer service for me!! Don't ever have to worry about me coming back!! DO BETTER!! read more

Jamba - Juice Bars & Smoothies Near Me - Vallejo, California

Either a hit or miss... depending on the employees working. I always come for the Açaí Primo bowl, and some days it's made well with a thick base and lots of toppings. Other days, it's barely half way full with missing toppings. The place is much cleaner than before, though. Just hope they can make the bowls more consistent. read more

This Jamba Juice has been my go to for years especially after a night of drinking. I'd usually get an apples n green smoothie with an immunity boost and sometimes a pretzel. I think because of supply/demand they haven't had stock of the large Jamba Juice cups so they just come in regular cups. This particular visit they were out of kale so I tried their pumpkin seasonal smoothie which was good and sweet. Service is usually fast here, one of the places lots of people in high school worked out and it's nice to come back and visit and see our friends younger siblings work here and the generations continue. You can order quickly then wait outside to pick up, they'll call your name but always a good and steady flow. I get an açaí bowl every once a in awhile. Common orders are mango a go go, I used to get the cold booster a lot in the past, ginger n greens, apples n greens, peach pleasure, strawberry surf rider. Good way to get your fruits in! read more

Jamba - Menu - Juice Bars & Smoothies Near Me - Vallejo, California

The toaster over was down for about a year so if you wanted a waffle or a baked good your outta luck ... yikes . It's back up now. read more

Jamba - Greens n ginger - Juice Bars & Smoothies Near Me - Vallejo, California

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Online ordering is back! (Yay!) Since the remodel, this location has been making smoothies consistently good. The staff is polite and well-trained. Way better service and quality than Benicia read more

Decided to give these guys another try. I must have really bad luck with this place. Ordered an acai super antioxidant. First batch tasted really bad as if something in it was spoiled. Took to back to the store and the young lady was kind enough to remake it but i did ask her to check to ensure that the ingredients were fresh (i should have asked her to check the expiration on the acai juice) this time it tasted like a strawberry banana smoothie but way more on the banana side. I honestly think the acai juice was beyond expired as it made my stomach gurgle. I took it back inside and this time asked for a mango a go go. The employees/management need to check the expiration dates on all their juices to ensure that the are not serving things beyond expiration that may be spoiled. I'm only one customer and with my prior complaints about this place i received no acknowledgement about my concerns. I'm convinced that management or corporate don't really care about the complaints of one but hopefully more of you who have bad experiences with this place will also share. As for now i could never again come to this place. One star... read more

HATE going to this Jamba Junk. GO TO *SUNSHINE SMOOTHIES INSTEAD!!! COMES WITH A VIEW WORKERS ARE SO INCOMPETENT ESPECIALLY THE MANAGER at this Junka Juice. PLEASE CONTACT ME ‍ ‍btw somebody anybody who ACTUALLY CARES I have been ordering THE SAME drink for over 15 years. My 1st job was Jamba Juice so I am WELL aware of training and customer service standards this location /team lacks incredibly. simple smoothies yet cant comprehend modifications, approach & SO much more. DONT WASTE YOUR TIME HERE! YOURE WELCOME. I hope you have a better day than this locations customer service. read more

As if Covid19 it isn't bad enough they lock their doors and you can only do online order which is not a problem it's actually safer option. But unfortunately they have no direction on how this process is going to work after sitting in my car for 12 minutes and checking the app constantly my order hasn't yet to been marked completed I called the restaurant and asked how am I supposed to get my order they then informed me that I was supposed to call In Ok no Problem after giving the young lady my name she abruptly notified me that the next time I'm gonna have to pay for the honey that was added to my drink. It's not what you say ifs how you say it ! Excuse me first i've been waiting 12 minutes for now a partially melted smoothie and then you wanna tell me you want to charge me extra for honey !! first jamba on. Your modifications menu you don't have an honey option so if you want to charge people then you need to have a button for the modification to add honey and other items that are not eligible for modification. I Learned about the honey modification sweetener through an employee and every Jamba Juice that I've gone to has never told me anything about charging me extra until this really rude young lady decided that she needed to tell me today. Again the money is not an issue it's just the fact that someone's going to pick up the phone and tell me what I NEED to do next time who talks like that Moving forward I'll be driving to American canyon for my jamba. read more

$7.39 for a small and not even have the portions filled all the way? Saw the girl who cupped it knew that it looked like a rip off and asked the manager and he just said to tap it and said "it's fine" read more

Jamba - Small matcha green tea blast w/soy protein..... - Juice Bars & Smoothies Near Me - Vallejo, California

Not sure what's going on today but they kicked out all of the customers waiting for their drinks, blocked the door with a table, and were taking an incredible amount of time to make the drinks. Been waiting outside for my drink for 15 mins already and still am waiting. If this is there process to handle occupancy due to COVID concerns, that's fine, but there's been nothing communicated other than "can everyone wait outside". read more

This Jamba Juice have super friendly, chill staff. They are very organized, professional and fast service. What I really like about this location is that, they make my smoothies EXACTLY the way I want it. Keep up the good work!! read more

Jamba - Juice Bars & Smoothies Near Me - Vallejo, California

As a former Jamba Juice employee, I hate to say it but Jamba Juice all over must have some training issues because I have had smoothies that aren't properly blended on more occasions than one. It has been a problem even more at this specific location. Even when I order my drinks (DOUBLE BLENDED) or (WELL BLENDED) my drinks have not been blended properly with chunks of fruit still in my drinks. When I was an employee I was trained to make every smoothie a "perfect smoothie". That means no chunks of ice chips and not too watery. If you follow the ingredients it wasn't hard to do at all. It only takes a few seconds to see that the smoothie needs to be blended a little longer to make sure customers are happy. I did that every time I made a smoothie. Unfortunately, at this location that does not happen. I'm not going to this location anymore. My last visit was my last straw!! I hope Jamba Juice re-trains people, to ensure other customers who choose to go to this location are ensuring they leave happy! read more

I usually don't take the time out of my day to write these but this is just ridiculous the way this business is ran. This is actually my 4th unpleasant visit so as you can see I really didn't want to complain but obviously something needs to be said. My first not so pleasant experience was about a month ago when I went to purchase an Açai bowl and they informed me that they were out of bananas. I'm thinking to my self how does a business not have the proper ingredients and still advertise it as if they do?. So I didn't give it much thought and ordered anyway despite not having the bananas. Fast forward to a week later, I go again and they proceed to tell me they are out of bananas. I'm like, still??? You mean to tell me you can go to the local store and grab some bananas to hold you down until your usually shipment is on point? At this point I just say, never mind and order a smoothie. About a week ago I go in to order an Açai bowl again, making sure I confirm during the order that they have bananas in stock and he proceeds to tell me that they do, so I order. When my name is called, I'm handed a large cup instead of a bowl and he proceeds to tell me that they are out of bowls. I'm like, you couldn't tell me that before I ordered? Do you know how inconvenient it is to eat an açaí bowl from a cup?! At this point I'm like whatever and begin to just walk away when I notice that I didn't get a spoon. I turn to ask for one and he tells me that they are out of those too and to "just go over to Panera bread and grab one from them" I'm looking at him like what kind of business are you guys running here?! Today I go in to grab an Açaí bowl and again, are out of bowls and who knows what else... I don't know whose running this location but the service here is horrible! I'm a manager at my job and this would absolutely unacceptable by any company's standards. Something needs to change. And I feel for the poor workers because they are being put in a position to fail and not by any fault of their own. read more

Everyone seems so hard on you guys! Every time ive been here its always been exceptional, the employees are kind and always get my order out on time. Never had a bad time with employees just other customers haha-- shout out to Mikai she rocks!!! read more

This place sucks first they offer cards and later decide not to honor them . What difference does it make if I use the card or the app I'm still getting it for free read more

Unfortunately, this Jamba Juice would rank in the bottom tier of the company's overall locations. My expectations when entering a Jamba Juice location are not demanding. At a well-run store you will get enthusiastic friendly service while ordering and waiting for your favorite smoothies. You don't get the same experience at the Vallejo store. The employees here don't focus on customer service. No greetings, smiles, conversations or sense of urgency. The store is not the cleanest. (the wheatgrass they have on display in front of their blenders is brown and wilted at times! LOL!) I'm a big fan of their Mango-A-Go Go, but unfortunately I get an inconsistent product every time. Sometimes it's sweeter, it's watery, too icy or they put too much of an ingredient so they put the extra in a bigger cup thinking they are making my day. I just want my beverage according to their standard recipe. Also, this location has no cold case with their sandwiches and wraps. They serve Jamba standard pastries but none of the awesome California Flatbreads. My opinion, skip this location! If you are in the Concord area visit the Diamond Blvd. or Pleasant Hill stores. read more

They just need to go ahead and shut this one down. Smells like its nor regularly cleaned (havent been to another with that distinct smell), never has a working toaster/warmer, and today we pulled up to find it closed during business hours with multiple people who paid online for pick waiting at the door... yikes read more

I guess I've to write this place off my list to support I don't have an issue with online ordering but for me I like personal interaction the problem I've is they want answer the phone I live right across the street from this location which makes it very easy for me but now I'll just make my own I've a Vita-mix blender so bye bye Jamba Juice read more

It's dirty, they forgot my pretzel and burned it, employees seem unhappy. It's clearly a location that is not being audited by the corporate office. read more

Second time coming in and I'm told they don't have any fruit for the bowls, or they're just not doing bowls altogether. Never heard of this issue at any other Jamba Juice I've been to. read more

The doors were locked at 7:15pm. There were no customers inside or outside. There were no signs in the window explaining why the doors were locked prior to close time. read more

I go here for the bowls. My fave is the acai bowl and strawberry bowl which had peanut butter in it - so good. This is a very small location so it is really just get your order and leave. Nowhere to sit and eat, no bathroom and disappointingly no breakfast wraps. Very limited on the bfast items that other Jamba's offer. I also want to say that the sizes are limited too. I feel like other locations offer 2 sizes for the bowls but here it is $6 99 for 1 size. read more

Jamba - Top view of acai bowl and the strawberry bowl. - Juice Bars & Smoothies Near Me - Vallejo, California

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Drinking my lunch! Jamba Juice is my alternative preference rather than eating junk food. read more

Jamba - Juice Bars & Smoothies Near Me - Vallejo, California

Had a medium Peach Pleasure Smoothie yesterday. It was so watered down it was more of a peach juice than a smoothie. Unfortunately, we were unable to return to complain. That was a complete waste of my time and money. read more

As much as I love Jamba Juice it is a bit frustrating to come to this location because the staff tends to be oblivious to things. There seems to be no order. Maybe the manager needs to manage the staff better? Last time I came in for my usual smoothie and wheatgrass shot and I got my smoothie and my wheatgrass shot wasn't even ready yet. Usually wheatgrass should be before... (it wasn't busy) Yesterday, I called in 15 minuets ahead for my order and when I there they hadn't even started it yet. The point of me calling ahead is so I can just pay, grab and go... I already didn't have time, that was why I made a phone order. Also, they never ask you to put your number in for your rewards. I always have to ask "can I put my number in now?" They should be reminding guests to put their phone numbers in right? read more

Hope management sees this. We landed at Oakland after a 12 hour flight and charted out this Jamba Juice for some fresh juice on our drive home. We walked in the door at 7:53PM. All of the baked goods were removed from the case. No biggie - we wanted some healthy juice. I ordered a Tropical Greens, but was told, "we stop serving fresh juice at 8." I responded, "Well, good... its 7:54 and you don't close until 9." "Yeah, but we already cleaned the equipment." "Sucks. I'll take a Tropical Greens." "Sorry. We can't." "Can I see the manager?" "We don't have one, but you can speak to our team lead." Up walks 'Stevie' (I think). She overheard the discussion. "Sorry - all Jamba Juices shut down fresh juice an hour before closing." "Well, that's not true, but even if it was, it's not 8." "We've already cleaned up so we can't make it." We left and drove to the Solano location. By the way, they said they do not clean the juicers an hour before closing. read more

HAHA GO to SUNSHINE SMOOTHIES !!! You get basic, pure, organic, qualitative customer service AND SMOOTHIES (hello, what you're paying for;) And a view! This Jamba Juice needs to be cleaned, hello it's COVID times. I see why they're inspection score is 51. reflects the exact failure they exhibit to their customers. read more

Honestly this location always has the best service, every time I go there, I am always greeted with a smile and the staff are super friendly. Their drinks are always on point compared to the Fairfield and Vacaville location. read more