My boyfriend and I came here to use our offer from T-mobile and we were pretty much ready to order. There was a customer in front of us but that was fine as it seemed like they were just about done. Once it was my turn, I went up and the cashier didn't really greet me or offer any comfortable service. I told her that I wanted an Electric Ice large with no ice. Now after she took my order, my boyfriend stepped up to get his order in but was not told that she would be right back or if he could wait. He was just standing there for almost 15-20 minutes without any acknowledgement. He would try making eye contact but to no avail. This was frustrating as we had stuff we needed to do and the lack of professionalism was even more annoying. It wasn't as if they were busy either. Once the same cashier gets back to my boyfriend, she doesn't apologize or anything but just stares at him. He gives her his order and they make it within 5-8 minutes. Not sure if this was their peace offering but it wasn't really worth the long wait, rude service, or the Jamba Juice experience. Now the main reason for this review is my drink that I received. Maybe 40% of my cup is filled with the drink I ordered. I was shocked, I know I asked for no ice and usually I would get maybe 85%-90% of my drink but 60%???? It basically felt like I got a half-assed medium (if even that). You can see in the picture too that it wasn't cause I sipped it. I looked in the cup as soon as I received and was flabbergasted. But with how awful the service was and the dead expressions of the two employees, I just opted to report this to Jamba Juice. Luckily, both my boyfriend and I got a response from the general manager who apologized and offered us a free smoothie on them but I know for a fact that I am avoiding this location at all costs. Absolutely one of the worst service that I've ever received anywhere for no reason. The ambiance is deary as they block out the sun which I get, but maybe do it with some colors? There seems to be crumbs all over the floor. The drinks were just okay. read more

Jamba - Electric Ice large with no ice is what I ordered and this is what I got. - Juice Bars & Smoothies Near Me - Tacoma, Washington

While their drinks are great the self- service does not work and when you ask for help the staff looks at you like a doe in headlights. They had to completely reboot their order system because a printer was out of paper. This caused orders to come to a screeching halt and created a 20 minute backup. It seems like there should be a plan in place for something as simple as a printer running out of paper. read more

Last two times i visited this store no one greeted or acknowledged me, so I left. Plus the prices are very high. Very poorly run location.

Ordered 2 White Gummy, got a small extra cup since they made extra. Jamba has not changed - have not been in here for over 20 years. Consistency is definitely their thing. read more

I usually get the same stuff from Jamba Juice, and haven't been to Jamba Juice for a while, but I heard they now have tapioca and I wanted to try the new Watermelon Breeze. So, I got the Watermelon Breeze and added their tapioca (they also have strawberry popping boba). But this was not your typical bubble tea tapioca. If you're a bubble tea lover/addict like me, you probably won't like their tapioca. They're small little pieces and not that nice chewy texture. The Watermelon Breeze was good, but it would've been better without their tapioca. Service was quick and friendly. read more

Jamba - Watermelon Breeze with tapioca - Juice Bars & Smoothies Near Me - Tacoma, Washington

Customer service is hit or miss. The drinks are great and prices are average. Location parking all no major issues. I also suggest the bowls those are pretty delicious as well. read more

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Ordered through DoorDash and this is what my sandwich looked like when it arrived. Called the manager and she told me I had to get my refund through DoorDash. DoorDash is fantastic and I got a refund within two minutes. Jamba Juice, don't sell a customer something you wouldn't want to eat yourself. read more

Jamba - Burned - Juice Bars & Smoothies Near Me - Tacoma, Washington

Whoa I can't believe I'm actually writing a review about this place. Anyways lots to choose from here, I ordered a strawberry whirl shake with a shot if vitamin b12. It was good. I'll come back. I don't know when. It will be soon. Ok thank you for reading. read more

Jamba - Juice Bars & Smoothies Near Me - Tacoma, Washington

Jamba Juice is still one of my favorite places. Rain or shine I love treating myself to one of their delicious smoothies. I also love the bowls that have granola, it is very fulfilling. This place is located inside the mall. There are tables if you choose to sit or you can just have it to go. The staff was very nice and quick. This place was very clean and organized. On this hot day I had my favorite Mango a go go with a boost, delicious!! My daughters had Açaí super antioxidant and Strawberry wild. Both drinks were very tasty. I highly recommend Jamba Juice, they have lots of flavors to choose from. Having Jamba Juice makes me happy!! read more

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Went into the jambs juice at the mall and ordered a smoothie. I was the only person in the ship yet it took nearly 10 minutes because they worker started working on online orders instead of mine. This makes it easy to just not go there anymore. read more

Staff was super helpful and chill. Noah made my Apple and greens absolutely perfect especially with the changes I added. He also has cool tatts and is super cute lol. read more

"You can't handle the juice." Well OJ you were absolutely correct, I couldn't handle the juice, orange juice that is. Lol. Ya I know I'm lame. Anyways for real though the OJ is amazing. There is definitely nothing like some fresh squeezed goodness. That is by far my favorite option on the menu. I think more places, restaurants included, need to have one of these machines for sure! This location is located at the front entrance of the Tacoma mall so parking is easy. Business hours as I'm sure you guessed on your own are mall hours, so 9pm shut down. As all other locations I have been to, this place is extremely clean. The offer a very large array of options as well. You can also make some shit up yourself and they will totally accommodate your request. The best way I can describe this place is, healthy. If your vegan no worries they have a ton of options for you. They have fruit and veggie combinations too so if your not in the mood for some fruity shit you do have other options. One of my other favorites to get is the wheat grass shots!!!!!! Yum!!!!!!!! Well that's your heads up and the low down on what's going on with this juice bar so have fun! read more

Jamba - Juice Bars & Smoothies Near Me - Tacoma, Washington

filled my cup of literally to half and ignored when i commented on it. and paid 10$. ridiculous and bad practice.

I would give five stars but the two photos I attached of my drink (a medium Caribbean passion)was the amount they gave me-- in my opinion, the drink should be full completely, I feel like what they gave me would a topped off small size. Besides that, the workers are friendly and they're pretty fast at making the drinks. I was behind 3 people and I had only waited barely five minutes! Speedy service and the establishment looked clean. I didn't go into the bathroom but both sitting areas were good looking! read more

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The one Jamba Juice in Tacoma you do not want to order from! I ordered from this particular location they kept changing the delivery time, in fact they extended it four times so I finally had to cancel the order an hour later. When I did, they kept my fee for the order against Uber regulations, since the establishment is not supposed to extend the delivery time past the original delivery estimate. They did not deliver my food, they will not answer the phone, and they still charged me for the food. read more

Any time I've come to this location the staff has been super friendly and very helpful. They always make my drink ( the sour gummy) perfect and service is always fast read more

This Jamba juice was so nice. The cashier was nice and fast, as was the service. I ordered a Pitaya smoothie bowl. It came out in like 5 mins. It was beautiful, full of fruits and that pretty magenta color. The bowl had strawberries, bananas, blueberries, granola, pumpkin seeds and honey all for $8! It made me so full. I love going to Jamba juice for the bowls! read more

Jamba - So yummy. Pitaya bowl. - Juice Bars & Smoothies Near Me - Tacoma, Washington

Do not go to the one at Tacoma mall, they have terrible service, there was only about 4 customers at a time,we waited almost 1 hour for 1 small smoothie !!! read more

Smoothie was great. Had tried the new impossible sandwich best breakfast sandwich ever, better than McDonald's. Server is very friendly and helpful when recommending choices. read more

I am on a slight quest. I am looking for a juice shop that could make a fresh version of the Spicy Hot V-8 juice that I like. I think I would fall in love with it all over again if I could get a hold of a fresh version of it. It has been many years since I have been to a Jamba Juice and I did not know if their menu changed. It seems more or less like how I remember it. Most of the fruit drinks seemed to be on the sweeter side and not exactly what I was looking for. I went ahead and ordered a menu item anyway. I got the Chocolate Peanut butter and Banana juice drink. It wasn't bad. A bit rich that what I wanted but it was ok. It was fresh! Since I last was here I see that Jamba introduced snacks which was a welcome sight for me. I had the Parmesan Pretzel which was a tasty snack. Despite striking out at Jamba Juice for my sought after juice drink I still enjoyed what I had here and will continue to search for my juice drink. read more

Such a friendly staff. I can't remember the girls name but she helped me decide on a good drink then told me everything that was in it. With the extra strawberries I added, it made the drink too big for one cup so they put it in two, nice not to have to just throw away! I came back later with my cup and they refilled it with ice water. read more

Jamba - I had the peanut butter banana one with added strawberries. - Juice Bars & Smoothies Near Me - Tacoma, Washington

Staff is always friendly to me. They told me about a deal on the app and even started my order before I paid so I could redeem my reward immediately! I will return for sure! read more

I love Jamba Juice!!! I can come here all the time. My favorite is white gummy bear =) Sometimes there are coupons for buy one get one which makes things even better!! read more

Came in with my friend who had never tried a wheatgrass shot before. The staff was very helpful in getting us set up with some wheatgrass shots and smoothies. It was an awesome experience and I am glad she got to experience that in such a great atmosphere. You could tell that staff was genuinely interested in her experience. read more

I had an Apples and Greens smoothie, and it was absolutely fantastic!

The Puyallup Washington location overcharged my credit card and when I called their manager she refused to credit me even though I had the receipt in front of me unless I drove the 45 minutes to her store! Nice little trick to make money off of your customers when you should appreciate the business. Never going back. read more

I tried one of their fruit only smoothies - which was pretty good. It was very mango-y. This location is clean and the employees are very polite and friendly. I'd go back the next time I'm at the Tacoma Mall for sure! read more

Not much to say, nice people average service nothing special. Maybe dumb to note but their Apple Pay doesn't work (even thought it's advertised). Needless to say it satisfies your need for juices and smoothies. read more

New location in Lakewood , awesome service by manager!! Favorite smoothies park and choc and amazing greens!

This place is definitely on the spendy side, but if you're like me, and you just want something healthy, but are on the go a lot, then this is a good alternative to just resorting to fast food. I love their juices, although my kids aren't fans of their juice, they'd prefer the smoothies. I love that everyone in our group can find stuff that they like, and that the menu is easy to navigate, and user friendly. read more

I LOVE this Jamba Juice. It sits very conveniently in the Mall (right in the middle). It also opens before the Mall opens, so for those mall walkers (like me) you can stop here and get yourself a refreshing smoothie. For a healthy option, go with the Strawberry nirvana, they have 2 other options that are healthy! read more

I'm a huge fan of Jamba Juice. I will write this review assuming whoever is reding this has never been to a Jamba Juice before. Jamba has a wide selection of FRESH MADE IN FRONT OF YOU fruit smoothies. My favorite is Strawberries Wild. Another favorite of mine is their fresh squeezed Orange Juice. It's literally the best OJ I have ever had. They do sell a few snacks such as a really yummy warm cinnamon pretzel and chips. Every drink comes with a free "boost". Basically a tasteless powder that goes into the drink. You can choose from several different types which they can break down and explain for you, but my favorites are immunity boost for when I'm feeling a bit under the weather, and energy for my sluggish days. YOU CAN'T TASTE THEM IN YOUR DRINK. All sorts of yumminess going on here. I'm a Jamba fan for life! read more

I love Jamba Juice usually, but bad exp at this one. Staff was lackadaisical about my order. Shift manager or whoever walking around talking on the phone the whole time. Took about 8 minutes for my drink. My smoothie was actually good. Probably wouldn't be back though. read more

Got a coupon this morning so decided to go in and try their kale smoothie. It was surprising good.

Their smoothies are pretty good. They have a wide selection of fruit juices to mix together and their smoothies come out with an awesomely smooth texture. I am a fan! read more

Employees are often rude, and not great smoothies, even for Jamba Juice. Avoid this location.

Maybe I have become accustomed to mediocre service but I was wowed by my service at the Jamba Juice in the Tacoma Mall today. I was very happily greeted when I walked in and the gal behind the counter was great with the few questions I had, even offering a replacement smoothie if I didn't like my original choice. I got the coconut berry bliss--almond milk, strawberry, coconut, blueberries and dates. It was awesome. Very coconutty but exactly what I wanted. I also got a sourdough pretzel with Parmesan, unfortunately there wasn't a ton of flavor to it. this was the only shortcoming I witnessed during my experience, but it wasn't the reason I came. read more

Had a carribean passion smoothie and literally taste like they concentrate in a blender. Plus it was way too expensive and very sweet..doubt any health benefits to the smoothie. Rather go to emerald smoothie since its healthier and at a reasonable price. read more

We have come back since to see if we could talk to someone but my husband went in and got the drinks. She remembered him and knew which one it was. She has been great customer service since which is great to see because we love jamba juice but Chandra definitly has been amazing since that first experience read more

I love Jamba Juice and this store always has great customer service!