Got a couple Mango-a-go-gos yesterday through the drive thru and they were delicious! Line was a bit backed up but I expected it as people don't want to go inside and it was a hot day. Great experience read more

I was hesitant to be a patron because i thought $6/$7 smoothies was a bit steep but the employees here are honestly as good as it gets and they have earned my business with every interaction. Product is good and service is even better. read more

Today I was having a horrible day so I treated myself to a Jamba Juice. I order and had a buy one get one free. They forgot to put it in for me so I get to window and they tell me. So I tell lady it's ok line was long and she insisted to make it for me. Not only did she make another one without asking or complaining she did it with a smile and was respectful. Her customer service and attitude was amazing. I didn't catch her name but If she reads this I want to tell her thank you and your amazing and thank you for taking pride in what you do. What just a smile can do to someone's day is amazing. read more

Went in today with my boyfriend and got a drink, from the moment we walked in we were acknowledged. Hector was working in the front and his customer service was great, he acknowledged both my boyfriend and I and we left happy within a couple minutes. He even went out of his way to tell us to drive safe and have a good day,definitely would return. read more

Service is extremely slow we waiting in the drive thru for over 45 just for a smoothie. They should better organize themselves

This location has great customer service! I messed up this morning and accidentally ordered through the app for a different location. The girl working the counter to my surprised contacted the other location to inform them of the mishap and started on my order. She handled the situation like a pro and didn't make me feel bad for the confusion one bit. Very appreciative that she was not only able to have my order out in a timely manner but that she made sure to go above and beyond by contacting the other location for me. These girls are awesome! Great customer service ladies! read more

They just opened so there's a few kinks to work out like the drive through was so busy that inside was actually much faster. My order was not accurate in the drive through that I had to go in store to have them remake my drink, which they were very accommodating and apologized for. Overall, I'm so happy there's a Jamba Juice at Crossroads in Riverbank and it has a drive through! Can't wait until all the dets are worked out! read more

ACK!!!!! Guy preparing food who had a VERY full beard and no beard net! I pointed out that health issue to the gal at the counter and she said that she'd let the manager know. UGH!! read more

WOW! Dominique is on fire with customer service. She is the shift manager here at Jamba and I can see why, she was asking if I wanted to up my drink to a Large and make it free for buying the tumbler for $12. SCORE! I also had a $2 off a smoothie coupon that was emailed to me this morning and then when I put in my rewards I had another $3 off. She was so friendly and helpful. She gave me my receipt and pointed out to take the survey to win $500 because someone in Tracy had just won and she told me today was my lucky day since I got a free drink and $5 off. She makes me wish I lived in Riverbank so I could come visit her more often. Thanks for making my morning Dominique, keep up the amazing work, girl! read more

They got the bugs worked out! Their drive thru rocks! You can now get your drink in a timely manner! Good job!

I have never received the great level of service anywhere than at the Riverbank Jamba Juice. All the employees know me by name and make my usual Strawberries Wild to perfection. The way they make me feel at home is wonderful. Makayla, the shift manager is very sweet and always makes sure I'm taking care of each visit. Today Sydnee presented me with a free smoothie coupon put in an envelope putting a nice personal touch to it. I love this place and tell my friends of these great experiences all the time. Thank you Jumba Juice! read more

Thank you Claudia and nick for making my mornings easier to start excellent service !

Drive-thru sucks (been waiting over 15 mins!) and girl at the window's not very friendly and messed up our order. Not cool:(

They literally don't start making your beverage until after you're already pulled up to the window. Their drive thru pace is insanely slow. My 91 year old grandma can make smoothies faster than their whole team combined. A 45 minute wait time in 104 degree heat is ridiculous. You might as well skip the drive-thru and order inside. This isn't the first instance. This pace has been constant for months. Get it together!! read more

The smoothies are great! The staff does the best that they can but most of the time I go to this location they are clearly understaffed. The workers do what they can but lines/waits are typically pretty long. I've been waiting for about 20 minutes now read more

Jamba Juice is one of my favorite places and this location looks nice and new but only reason I'm giving 2 stars because their drive thru takes FOREVER! I don't understand the point of a drive thru if you are gonna take longer than when you walk in and order. Today I ordered a smoothie and I waited 13 minutes!!! I wasn't even the first car in the line yet there was a car in front of me that haven't got their order yet! I was running late to class so I ended up just leaving without getting the smoothie. Ridiculous! read more

Cayla the manager is SO friendly and helpful, along with all the other staff in the store. They really went the extra mile to make sure I left happy. Best Jamba location in the 209! Thanks Cayla read more

I actually like this Jamba Juice, there is one manager in particular who is extremely friendly and they usually get me out in a timely manner, however it seems every time I go to buy a fresh juice their is never any fresh produce. I don't know if their is a discrepancy in the order placements or what, but it's a little irritating when this is my third time having to ask the cashier to cancel my order because they have no fresh fruits to create the juices. I wouldn't mind if they at least told me at the ordering monitor, instead I have to wait in line to reach the front window and be informed that they are unable to make my drink. This disappoints me because I really liked their staff and the potential. read more

I won't be coming here anymore. I have a family of 4 and we all like to buy the bowls. For $8.49/each, I expect my bowls to be full, not 3/4 full of bananas. This is the 3rd time the people preparing the bowls notice they haven't blended enough ingredients for the bowl and fill it with toppings. The other times I said something so they would fix my order but this time I said forget it. I just won't go back. read more

fuck you jamba!!! i order a large strawberry surf rider, island pitaya, and a medium strawberry wild. i did not get my order. first of all what's wrong with your computers. now i'm sitting here crying at the super bowl party drinking my small ass drink while my sister has a large strawberry wild or whatever it is. it seems like they were making a strawberry wild but got a brain fart and fucking forgot she's making a strawberry wild and started to make an aloha pineapple. im suppossed to be happy today but now everyone is eating good food while im eating shit jamba. im going to turn into a starving kid because i dont have a large strawberry surf rider. very upset will not be coming back. i shouldve stayed home and eat my mudas chiken cuddy. read more

Drive thru gets packed, but thats to be expected. I got in and out in 5 minutes in my visit, so no complaints from me! Drink was also good!

So slow. Those girls need to get it together. O MY GOD!!!! they just stand there like a deer in headlights.