Attitude. ....really nothing else to say 2.8 for a reason ....... ... ........................... read more

If they're busy, expect locked doors. Someone was coming out so we got in, asked if they were closed he says we only have a staff of 2 so yeah we're closed ..... If you want to come back in 10 minutes..... uh no, we left. read more

Jamba seems to have gotten rid of their non dairy yogurt options so you can't make the smoothies a non dairy frozen yogurt option unless it just contains fruits and non dairy milk, they do offer non dairy milk options but they also run out of products so would need to check what is available Tried the pumpkin smash and pumpkin crunch. I was expecting the pumpkin crunch to look like the picture, white bottom, but the pumpkin crunch and smash and the exact same smoothie except they added a scoop of crunch, looked like oatmeal or granola, the smoothies were lacking in pumpkin flavor and had way too much frozen yogurt just tasted like sweet drinks. Hopefully it was just made wrong I remember having a pumpkin drink last year and it was so good it was like pumpkin pie in a drink. You can get discounted Jamba Juice cards at Costco $100 for $79.99, comes with a pack of 4 $25 cards so you can split it up for gifts. The cards are paper not plastic. Wish they'd bring back the non dairy frozen yogurt option. read more

Jamba - 12/2021 Jamba cards - Juice Bars & Smoothies Near Me - Honolulu, Hawaii

Always excellent service and getting their açaí bowls for the açaí day for $5 (in store) read more

Jamba - Orange C Booster on left and orange cherry sherbet on the right (new). - Juice Bars & Smoothies Near Me - Honolulu, Hawaii

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They used to have good customer service. I saw a sign saying "Sorry temporarily closed 30 minutes". 45 minutes later I see the door open allowing two customers to go in and grab their order. The worker tells me, "Did you order online? Sorry, we're only doing online orders at the moment. It'll take 5-10 minutes." And the manager was there. Terrible communication to the public. Don't you think that should've been written on the door rather than having 5 customers waiting outside? This is the second time in a row I go over and they close on their own terms. I go to Kahala and it only took 5 minutes. read more

It's Jamba Juice, how could you go wrong? This location is in Koko Marina, closer to the side of Kalanianaole Hwy, nearby Kona Brewing Co. We ordered online and picked up maybe 5 min later. It was fast and ready, which is why they still got more than one star. Also, the taste was fine, so they followed the recipe - great. Again, another reason they don't have just one star. So why only two stars? Disturbingly awful customer service. I can forgive no greetings when we walk in but when we arrived at the pickup area and stood there for a good few minutes, none of the workers even acknowledged us waiting there. Then without asking us, the young man opened the fridge where they kept online orders and placed it on the table. He didn't say A WORD. No eye contact, nothing. He looked like he didn't want to be there. My goodness, customer service at a minimum is what customers deserve. You don't need to be the friendliest nor bubbliest. A simple "thank you", even without eye contact is enough to acknowledge the customer as another human being. In this day and age, it is more and more disheartening how the new generation of customer service is turning out. Please do better to train your employees, Jamba Juice. Invest the extra time to emphasize customer service to your employees because that's what businesses need to realize - that your customers are how you are able to operate. Otherwise, don't expect people to return. read more

In the koko marina center. This bowl was perfect post koko head carbs. Sweet bowl for a pretty good price! read more

Jamba - Acai Primo™ - Juice Bars & Smoothies Near Me - Honolulu, Hawaii

Kalden is a very good worker. I ordered a 50 smoothies for my football team today and told him that I would come back for it. He instead told me that he could make all of it in 2 minutes. Upon hearing this, I did not believe it and just said ok. I stood there shocked while he made all of the 50 drinks in only a 1:42 s. He should get a pay raise. Kalden's customer service is over the top. Kalden is the worker who has glasses and he was very kind to me. Me being from California, Kalden was very helpful and he helped me decide what to order. I ordered the white gummi and I have to say, it was quite delicious. I think that Kalden should get all the tips!!! And girls too read more

The worker there named Kalden is probably the most helpful person at Jamba. I have been going here for the past two years and Kalden has always greeted me with a smile and a hello. I cannot even explain how comfortable and safe I feel around him. I am sad to say that he told me today that he is unfortunately leaving and is going to pursue his dream. I wish him the best of luck! Give this mana raise!! Also, his açaí bowls are the best on the island! read more

Jamba - Açaí Primo Bowl - Juice Bars & Smoothies Near Me - Honolulu, Hawaii

The service was quick and we were really happy with our drinks. There's a lot of seating room which is nice too. read more

Jamba - Aloha pineapple and lychee dream - Juice Bars & Smoothies Near Me - Honolulu, Hawaii

Jamba Juice has lasted so many years and somewhat has evolved with the times to include boba drinks and açaí bowls. Merchandise such as shirts and plastic jugs have disappeared to include just cups. The basics have stayed the same although the styrofoam cups have disappeared replaced with plastic cups. The drinks though are classic and although you can probably make the smoothies at home somehow having a Jamba tastes better. The classics such as Strawberry Nirvana have disappeared to be replaced with a more jazzed up version. This store with the young staff are polite and really try to be helpful. They actually upsold a cup that I did not need but could not say no. The pineapple drink I ordered tasted like a pina colada and was refreshing. I keep on returning to Jamba even though there are so many drink places out there because it's refreshing and good for you but bad at the same time! read more

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Walked in this morning to order three drinks. Noticed three young employees working on the same order. No one looked up to greet me or acknowledge that they'll be right with me. After about two minutes one of them looked up but continued working. She then walked up to the counter to check the order, right in front of me, again, no "I'll be right with you" or acknowledging me. After waiting another couple of minutes I left. What happened to this store? read more

The guy working there refused to sell me 90 $5 gift certificates for the kids at Koko Head Elementary!!!! To say that I am shocked would be an understatement. read more

This Jamba doesn't have the best customer service to be honest but they are fast so can't complain too much. There was quite a bit of people in front of us, so I thought we would be waiting for a while but we ordered and about two minutes later our drinks were ready. If their workers were a little bit nicer I think they would have a better rating. read more

Jamba - Juice Bars & Smoothies Near Me - Honolulu, Hawaii

Smoothies at this location don't taste right. Hate giving negative reviews but I've had Jamba Juice at least 100 times from other locations and the smoothies I had recently here didn't taste the same and were bitter. Boba was hard and not good. Staff were nice though and tried to be accommodating. read more

Took 30 minutes to get my order in this sauna box they call Jamba Juice. While it was busy, my impatience came when I realized that the 8 people that ordered after me all got their smoothies ahead of me. I was about to ask if my order was lost (it probably was) when they finally called my name. Also, shouldn't a large drink be filled to the top of the cup? They gave it to me with at least a 1-inch gap. I felt ripped off but was so overheated sitting in that sweat box for 30 minutes that I just wanted to get out of there as soon as possible. Worst Jamba Juice on the island. read more

Jamba - Not yet drank large smoothie... clearly not filled to the top by at least an inch. - Juice Bars & Smoothies Near Me - Honolulu, Hawaii

Tropical Dragon + strawberry boba is really good!!! Hadn't been to Jamba juice in years, and now I've been there 3 times in 2 months. Refreshing, fresh, sweet, tangy... just a great drink on a hot day! read more

Jamba - Tropical Dragon + boba - Juice Bars & Smoothies Near Me - Honolulu, Hawaii

Management is very very poor. Hot inside store. No ac. Only 1 person working. Stale bag of Pirate Booty. ...Tasted old. Threw away. Acai bowl, Booty, Water cost over $15!! Don't bother. read more

Jamba Juice is my daughter's reward from my husband every week. If she behaves and takes a nap at school, he takes her to Jamba Juice after school on Friday. I'm not invited, haha. Her school just ends too early and I work way too far away. So on those rare occasions when I take off or have the day off, we go there as a family. They have about three or four smoothies for kids. And they have a lot of other smoothies for adults. I've had their acai bowl there for lunch once. It's not bad. I've had better acai bowls but it's still good. I've also had some smoothies from there. The medium size is big. It's just a lot of sugar and too close to dinner. I just drank less than half and put it in the refrigerator. I learned my lesson though, the next time I just got a kids cup. It's the perfect size and I didn't ruin my dinner appetite. Jamba Juice is good if you want that quick smoothie or bowl on the go but it's just pricey. read more

I was fortunate enough to spend the day with three of my favorite women , The love of my life Aimee H and my daughter Tawnylyn and my grand daughter Jace , we had a desert at this establishment, this place either had no A/C or they didn't turn it on either way it was hot, we shared a acac bowl With granola witch is my daughter's favorite, I Have to say the service was good and very fast but it was hot , we enjoyed our desert quickly and we were out of there read more

Jamba - Chunky strawberry açaí bowl - Juice Bars & Smoothies Near Me - Honolulu, Hawaii

Lotta people coughing and sneezing so I'm here to get my daily boost of vitamins and zinc added to my Red Gummy! Nice, bright, and clean in here. Funky music playing :) LOTS of free parking....Thanks B! read more

Jamba - Red Gummy with daily boost of vitamin and zinc - Juice Bars & Smoothies Near Me - Honolulu, Hawaii

Nainoa was very nice to me and made my açaí bowl super fast! He should get a pay raise!

I would like to commend the morning manager Rob. He provides outstanding service and is very professional. Rob does an excellent job! He is quick and efficient and does the work of three people! I go here 3-4 times a week and am glad when I see Rob because I know my order will be done correctly and with great service. read more

Jamba Juice has become so expensive recently. Even a small smoothie costs around $6. We hiked Koko Head early in the morning and wanted something to eat, so this was one of the few places open. I tried the lava flow smoothie. It was ok, but a little watery. It also did not look as cool as it did in the advertisement pictures, but I shouldn't have expected it to look like that. Our drinks were made fast since it was empty. read more

Jamba - Lava flow - Juice Bars & Smoothies Near Me - Honolulu, Hawaii

#Yelping100Challenge:6 My new favorite place... The people are amazing and the smoothies to die for... I have tried: Acai Bowl $7.29 Chili Mango $4.89 Pomegranate Paradise $5.29 Mango-a-go-go $4.89 Kale Orange Power $$6.09 (Largre) Matcha Green Tea Blast $5,29 I love this place especially to kick off this year with a great jump start! read more

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Just ordered the chunky strawberry bowl and chocolate bowl. And this is what it looked like. NOT EVEN filled to the top of the bowl. Ingredients very shy, and it was watered down when I got it. This is a rip off. I am very disappointed. Could of gotten a McDonald's parfait for very cheap and have just about the same quantity and better quality. If anyone wants a refreshing bowl.... Go to Kokonuts. I am no longer wasting my money here on these bowls read more

Jamba - Juice Bars & Smoothies Near Me - Honolulu, Hawaii

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had a Caribbean Passion along with a sourdough parmesan croissant which was quite filling. My friend had a Orange Julius type of drink that tasted like the real thing! don't know if we have that on island. read more

Terrible service. Two employees slamming trash and pushing doors like they're super mad at the customers. They are not friendly and made us feel so uncomfortable waiting to order which took more than 10 minutes. They look like disgruntled employees and we were very disturbed by what we were seeing. Thank goodness this isn't our prime jamba spot. We would not visit here again. read more

We recently had a HAIR in the orange dream from this location... I'm completely disgusted and cannot bring myself to get another Jamba ... anywhere. I emailed them with a pic - no one bothered to respond... Definitely won't be back! read more

Jamba - Juice Bars & Smoothies Near Me - Honolulu, Hawaii

Nice staff but can't make a bowl I even showed her a photo of what Jamba's bowls look like and they still handed me a RUNNY island pitaya bowl with 7 slices of bananas. No strawberries No blue berries I need a dang draw for this thing not a fricken spoon! I will not come back here again read more

Jamba - Nailed it! NOT! - Juice Bars & Smoothies Near Me - Honolulu, Hawaii

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I do not enjoy writing bad reviews but this experience merits one. The bagel we ordered was rock hard and the açaí bowl was absolutely terrible. The fruit was old and mushy. It took one bit and the whole thing went in the trash. What a waste of money! read more

At one point I worked here a long long time ago...shhh!!! Fast forward I guess my expectations are much higher. The prices have gone up but the service is meh. I'm pretty sure I punched in my number and had $3 off but the boy didn't give it to me. He also tossed my receipt without giving it to me or asking if I wanted it. I'm a little annoyed about it especially if they pocket my $3. That's almost enough for a small smoothie or enough to pay for one of their mini waffles. read more

Ordered an Açaí Super Antioxidant drink for the first time and it tasted delicious. Probably my new favorite drink when i get tired of drinking my Peanut Butter Mood. The staff are friendly and there's ample parking. Anyways, I placed my ordered in and noticed there's only 2 workers (the cashier and the assembler). The assembler went out with some lady who ordered the 15 drink fundraiser which is understandable I guess. Then 5 minutes past by since my order and the assembler had just returned. The cashier at this point just kept on taking orders which piled up into 6-7 drinks plus an Açaí bowl. It was roughly 10 minutes now and I noticed that the assembler is not making my drink so I go and ask what's the status on my drink and pointed at everyone that I ordered before all these guys even walked into the store. The assembler did apologize and stated that she missed my order that was on the top of the list I guess. She also gave me this free small smoothie card which I didn't want to take, but she insisted and didn't want it back. I did notice some minor confusion or miscommunication between both female workers, but for the most part, they stood in their lane and did their job the best that they could. I think it all started with that huge fundraiser order that they had earlier. I ain't mad, but I just wanted to share my inconvenient experience that I encountered because it showed that they improvised and figured it out and kept moving and acknowledging the mistake and gave a free drink card to me even though all I wanted was my drink because I was dying for f thirst from the long incline walk up Hanauma Bay Ridge. read more

Jamba - Açaí Super Antioxidant drink was really yummy - Juice Bars & Smoothies Near Me - Honolulu, Hawaii

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The service here is horrible. 2 workers making drinks 2 workers washing and no one taking orders. Lol. 10 minutes waiting to order 6 other people in line. That's how you go out of business. No one smiling no apologies for taking so long to order. read more

This location has no AC, while you walk in, you're hit in the face with heat. Idk how the workers can work. The morale is down maybe cause of the heat and it definitely affects their customer service. And Their bowls are expensive and skimpy, not worth the price at all. read more

They shouldn't be open if they can't accept cash. I waited in line for 10 min just for them to tell me this. At least put up a sign at the door! read more

I mean it's Jamba Juice! How can you go wrong if this is what you're looking for. Most places are the same for chains, so the only difference is the people working there. I almost always get the same drink, but once in a while I change it up. At least now I guess the "secret menu" drinks are so main stream that the people behind the counter know how to make it right away and know what I'm asking for when I do order. read more

This is an OK Jamba Juice, it's located near the lighthouse trail in a strip mall near other food places as well. There is no bathroom here, which is something to note because we were with two small children, making nearby restrooms a necessity. But having no bathroom at this Jamba Juice is not unique, which we found out. There are no restrooms at many of the nearby establishments, including the restaurant next door. Which is highly odd for a person from California such as myself. Apparently this is normal for Hawaii businesses as a whole and here, like many other places we visited during our stay, there was no restroom and it took a while to find a place that actually had one, which is at the Starbucks across the way and you need a code. Other than having no bathroom this place was still just OK because the place wasn't very clean. The floor had not been attended to, nor had most of the tables.The employees were friendly enough, but it did take forever to get our orders and we were the only customers there at the time read more

Jamba - Juice Bars & Smoothies Near Me - Honolulu, Hawaii

Just wanted to share how I got treated at this store. It is totally understandable that in this hot humid weather and who doesn't wanna be attracted to icy fruits drink? Who doesn't like to drink something really good drink like what Jamba Juice has. I understand how stressful and overwhelmed for workers when customers come all at the same time and especially one customer orders not just one drink but for whole family or friends. Keep on making drink, but need to wash used mixer and need to take orders when just 2 workers were there. We all know that how busy it can be and all the customers had to wait at least 10 minutes to wait for their drinks. Everybody was so calm and be patient. Don't get me wrong, I'm not writing this just to complain about the wait. Im very patient and don't even like to write bad reviews just to get back to someone who I don't like. I just felt that this is something that I need to speak out for him to know that the disrespectful attitude he gave made me think that I'm not worth to this society. This is what happened after I was waiting for my drink for about 20 minutes. I had to go back to my car after I placed an order because I left my dog inside my car, and he kept barking and security sensor went off many times whenever he moved inside the car. I went back to the store to check see if my drink was already out. I didn't see anything on the countertop and I see 2 of them were making drink. I was looking around the store see if the customers who were in front of me were still waiting for their turn. However, I didn't see anyone that were in front me. But I wasn't sure and still have so many people were waiting for their drink so I was assuming my turn should be the next or even if not it should be soon. I was waiting, waiting and waiting and those customers that were called seems like they were all after me. But I still didn't ask them if my drink was already called cuz I didn't wanna bother them since they looked so busy and didn't have time to communicate with their customers. And I saw this lady went straight to the worker and gave them her name and asked see if her name was already called. One of the worker was checking the order list and she said they called her name awhile ago and nobody showed up so she said she kept her drink in the refrigerator. The workers even apologized to the lady for the long wait and the lady was smiling and said no worries you guys do the best job! I was still waiting til the last customer was called and picked up the drink. Finally I noticed that i was skipped and everybody else even whoever ordered after me was already gone. I finally asked one of the workers and she said "ok, let me check" and she went to check inside the refrigerator and she couldn't find any drink in there. She asked her co-worker see if he ever made a drink ordered under my name. He checked the order sheets and he said the drink should be inside the refrigerator. He went to check himself and he told his co worker that he swore he made the drink but now it's gone. Obviously he wasn't happy and he raised his voice said ok then I'll make one now. He started making drink and after he put the squeezed fruit drink inside the mixer to the cup and he was shouting the name of the drink. Not to mention, there was only me left inside the store and obviously it is mine not for anyone else. He didn't even say anything, but showing really abandoned and disrespectful attitude. He didn't even offer straws and he just put the drink on the counter with really loud nice and mumbling something. I couldn't really hear but sounds like he swore and the words were really racist and I couldn't even stay there. My heart was beating so hard with anger and fear. I am Asian and I never felt discriminated not even once on this beautiful island. I was just waiting for my drink in this humid/hot weather just like others. The reason why I chose here is because not only about the drink but more for the workers and customers relation. One thing that makes me go back to Jamba is because workers are always smiling, greed customers happily and I can always enjoy the drinks doesn't matter which jamba store, they always make the drink same flavors, tastes and looks. I was just so disappointed with his heartless behaviors and was offended and discriminated what he mumbled to me. I will never go back to this store and I'll let my family and friends who immigrated to Hawaii know how I was discriminated just because of my skin color and it is not something that is easy to forget. I felt that he putting not only me but my roots, ancestors and spirits of being Japanese. I hope that he won't do something to offend different races by his disrespectful behaviors and hope that people still can believe there's Aloha spirit on this island and be treated to equally and don't want any races to feel shame or scared to speak out because of where you're from. read more

How do they sell someone an açaí bowl and not bother to tell the customer that they ran out of spoons until after it's made and AFTER the customer asks for a spoon? "Oh yea sorry we're out of spoons too" *giggles* and then offer no alternatives? read more