We ordered a cucumber orange cooler but they were out of cucumber so it was replaced with ginger and spinach. The drink was very refreshing, especially after doing some exercise. Would recommend! read more

No service,Kiosk is the one your placing the order on the employees are not there to help its all the kiosk and the half off last hour doesn't work since they don't work the registers just horrible try a different location if you want the promo or the actual service from an employee read more

Yesterday the female employee had a tone when answering questions and taking orders from me and other customers. Today, there was a different female employee who had AirPods in. She didn't get my order right. I heard the kiosk was robbed so they removed it? This branch needs employees retrained, focusing on customer service and not having devices in their ears so they can listen to get the order correct. Usually employees have been nice and bright. But these 2 females were something else, like they didn't want to work there. read more

Does Jamba Juice offer boosts to lower blood pressure? You'll need one after trying to navigate their touch screen ordering kiosk, as they eschew human interaction at the counter in favor of a customer-hostile experience, replete with the need to scroll repetitively through the menu as you hunt for the items you want, tapping/prodding/stabbing repeatedly at the unresponsive display. Large smoothie with a boost? 10-20 taps, minimum. Multiple items in your order? Make sure you ask for a w-2; you'll be there long enough to qualify for part-time employment. (Be sure to ask for the "I'm doing your job" customer discount, too!) Any establishment adopting this business model immediately earns the lowest possible rating, in this case, a 1-star. I can only hope that business owners turn away from this practice soon and return to treating their customers and their employees as human beings and not app inputs. +1 star for the smoothies, which were still tasty, despite the bile in my throat after the whole experience. read more

Jamba - A Touch-screen kiosk to replace person-to-person communication. - Juice Bars & Smoothies Near Me - Fullerton, California

We walked in yesterday at 3-ish and were told to use the Kiosk by the worker with a bad attitude. While using the Kiosk another customer came in and the worker helped them. My wife asked the workers name, she said it was Karen. While the other employee was making our order Karen stopped him and asked him to work on something else. I asked why she helped the other customers but not us, she said she was working on a mobile order and if we wanted to wait it was our choice. She never gave me a choice. She had horrible customer service skills and seems shady. She said we could file a complaint, my wife replied with a yes we will. The other worker apologized for Karen. So prices go up and customer service goes down, very sad. read more

Love this Jamba Juice. Sometimes I'm in the mood for smoothies rather than my regular go to, the Dragon Drink, at Starbucks next door. This Jamba Juice has been here for a very long time. I think over ten years. Pros I use the app to avoid waiting and makes ordering / paying so much easier. My favorite is the orange dream machine. Cons The cups changed from styrofoam to plastic. I enjoyed the styrofoam cups because it didn't sweat through. read more

Walked in and was immediately told by the older woman to use the kiosk to place my order. The younger employee seemed to feel bad and offered to take my order at the register. read more

Service was fast, but it just didn't taste like what I'm used to. Both our smoothies tasted very watery? Not sweet enough, couldn't taste any of the fruits, and just tasted like a watered down smoothie. I would go to another location. read more

Worst experience ever.. The Mexican girl who was working on 4/21/2024, Sunday, from 4:20 PM to 4:45 PM needs to be replaced. When I entered, there was no greeting or acknowledgment, which I understand considering the busy atmosphere. However, after a 10-minute wait, she finally acknowledged me and took my order for an acai primo. I stepped outside to wait for my order, then returned to check its status. To my dismay, she was serving two customers who came in after me. After another 10 minutes of waiting, she informed me that they were out of ingredients to make my order. I received a refund, but this was by far my worst experience with Jamba Juice. As a loyal customer for the past six years, I have no intention of returning. Jamba Juice, please hire and train competent employees. read more

Jamba - Juice Bars & Smoothies Near Me - Fullerton, California

This is probably the worst açaí bowl my bf and I have ever had. It literally had no granola in it. And the smoothie at the bottom is like all watery like it melted so quick. It's juice now not a smoothie. And don't know how to fallow directions. I asked for light honey and he didn't put any at all and we had to come back for them to add Moe then while eating I'm like ok that's it??? There is barely any granola also the guy working register was so blah and just not friendly at all We are never coming back to this location again as a matter of fact, I want my money back. read more

Jamba - Acai bowl - Juice Bars & Smoothies Near Me - Fullerton, California

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My bf and I stopped in this afternoon & customer service was great. They are open for take out, and their staff was super friendly. We had our dog with us so I stayed outside when my boyfriend ordered and he walked outside to wait with me after he paid. He was checking to see when our order would be done and the friendly staff member actually walked our order out to us. That was super sweet! We didn't catch her name but she was working on 4/19 around 11am. I ordered the Mango-A-Go-Go and my BF ordered the Electric Berry. Both drinks were super good and I was actually surprised by my boyfriends selection because it looked like it was going to be super super sweet. I typically order the Peanut Butter & Banana Protein but I was craving something refreshing so I opted for their popular Mango-A-Go-Go. Mango-A-Go-Go- passion fruit mango juice blend mangos pineapple sherbet Electric Berry- lemonade strawberries mixed berry juice blend fat free vanilla frozen yogurt raspberry sherbet peaches blue spirulina. (Not sweet!) read more

Jamba - Mango-A-Go-Go & Electric Berry - Juice Bars & Smoothies Near Me - Fullerton, California

Jamba is always a great drink refresher. The staff at this location staff are always nice and helpful

I've been going to this jamba for years. I think for about 15+ years and it'd say I've never had an amazing experience. The service, smoothies, hot foods have all been average. However, on my last visit (a week ago) was probably the worst experience - not because of the service, decor, COVID protocols, but due to what we consumed. We ordered the Aloha pineapple and dam was I disappointed. The only thing I really tasted was the yogurt and could barely taste any fruits in the mix. It also lacked in sweetness (did not ask for not as sweet or anything like that) and flavor. In addition, we ordered one of their new breakfast sandwich items - classic handwich and wow the disappointment of the size. It's way smaller than the palm of your hand. It tasted fine, but it was tiny. I'll probably keep coming back just to get the strawberries wild once in a blue moon. read more

Jamba - Aloha Pineapple - Juice Bars & Smoothies Near Me - Fullerton, California

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Customer service on point. So many choices and young lady offered her suggestions. Kiley was not only super friendly but knew her stuff. She took her time explained the drinks and did it with a smile. Keep up the great job,you made my Jamba experience a pleasant one. I had NOT been there in years because parking was always a pain. Now they have a big lot in the back. ONCE again thank you loved my 3 juice choices that you recommended. We will be back soon read more

Jamba - Large Pomegranate,and small Acai - Juice Bars & Smoothies Near Me - Fullerton, California

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Great spot. Always tasty. Quick service. I love jamba juice. I park behind the store where there's much more parking available. And love how its next to Starbucks in case you and a friend wants something different. read more

Worst Jamba Juice by far. I always try to avoid writing bad reviews but I'm hoping management reads the reviews and can learn from feedback. I reluctantly order or come to this location. Morning shift is always in a bad mood or they seem understaffed. Also seems like they schedule staff to arrive right when the doors open. I usually let that pass, I get it. There's only kids working here and you can't expect 5 star service. I can always expect an issue when ordering thru the app. When I order, the app says it will be 10 mins for my order. I'll give it 15. Today I arrived and there was a couple people ahead of me ordering. When it's my turn I ask if my order if my order is ready. I wait another 15 mins. Still trying to be patient, I ask again. Seems they have not started my order. They finally recheck. They HAD started my order and set it to the side with no toppings. Okay I'm still trying to be patient, they throw a mush of bananas and strawberries sloppily on top and hand me my order. When I get to my now hot soupy bowl, I realize it had been sitting out for so long my bowl had become a drink. I actually needed a straw. My appetite by this point is gone. What a waste of time. What a waste of money. It's pretty obvious, the morning staff is always ill prepared for the day. If it's busy maybe they should disable app ordering. Hire workers that can handle being nice while servicing patrons in a hurry to get to work, or kids to school. I do not blame these issues on the workers, more so I'm suggesting management train better and make adjustments. read more

Jamba - Mush - Juice Bars & Smoothies Near Me - Fullerton, California

First time visiting this store today. Most likely, also the last, which is a shame because it's on the way to my new job. Sticky floors, the smell of vomit or trash in the air, overly watered down smoothie, and burnt food. The staff was indifferent, which is fine, I'm not there for a conversation, but at least put some effort into cleaning instead of standing around. Hopefully someone sees this review and takes it seriously so this issue can be resolved because they are running this location into the ground with the lack of cleanliness and poor food quality. read more

Jamba Juice is always a go-to for me whenever I am craving something fruity. But this was one of the worst experiences I have had. When you walk up to the store, you see social distancing stickers on the ground but there is no direction as to where the line starts. They had a sign explaining how only two parties could be inside at a time. Once I came in to order the guy at the register had a soft voice. It was really hard for me to hear as there were blenders going off in the background. Otherwise it wasent that bad. Then it gets to the waiting. I noticed that one of the workers had a friend as his customer behind me. I waited for a very very long time. That friend got his order way before me. I was waiting until all the customers behind me were served. I was the last person to receive my order. Why did I need to wait almost 10 minutes for a bowl? Even people behind me who ordered a bowl got theirs before me. read more

Jamba - Nutty Almond Butter - Juice Bars & Smoothies Near Me - Fullerton, California

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I ordered from this Jamba Juice because the others seem to be suffering from major supply chain shortages and either 1) didn't have the smoothie I wanted or 2) didn't have the breakfast sandwich I wanted. Luckily, this one had both! I ordered for delivery on a Sunday morning since I was not about to drive all the way over there. I got a large vanilla blue sky smoothie. It's blue from the spirulina and also has bananas and pineapple blended in with coconut milk. Loved it! It wasn't too sweet and one of the best smoothies I've ever had, whether from Jamba Juice or anywhere else. They're really stepping up their smoothie game from my memories. The fruits and creamy texture combined for a truly delicious experience that wasn't too sweet or tangy. I'm glad I got a large, and it kept me full for hours. The impossible breakfast sandwich I ordered though.... Just no. It was smaller than the palm of my hand and covered in oil. What a joke. I ended up eating it, but wow, I would never order this again. You can get a similar breakfast sandwich from Starbucks for the same price and that one is much heftier. So yeah, skip this for sure, it's not worth it. I'll order again for more plant based smoothies and maybe try a pretzel or something else next time, but definitely skip the tiny impossible breakfast sandwich. read more

Im pregnant, and constantly craving something cold and refreshing, I'm so happy we have this jumba juice near by and the customer service has always been good. Please , I see reviews on her that give one star, are for ridiculous reason. You guys are doing great!! Thanks for being open during this crazy time. I'll be in Tomorrow!! read more

I love Jamba Juice!! I ordered their strawberry banana bowl with a Caribbean passion via Door Dash. Both tasted awesome. I'm surprised with all the bad reviews. I've ordered from here a few times never had any issues. read more

One employee working. forced people to use the kios so I couldn't get an pay for extra scoop of whey protein (just had dental work this was my dinner). Needless to say people waited a long time for their orders since she was also doing online orders. Floors snd windows were also dirty. Unreal for the City of Fullerton. 2 people just walked out because the enolo didn't even acknowledge them/tell them what to do. Never coming back here. read more

Ordered 2 foods and 1 drink via the app. When I got home, the sausage sandwich was burnt. Not just a bit, but burnt crisp. Called the store to see if I can get a replacement or refund but no one would pick up the phone. I complained through the website, and instead of a genuine response, they sent me a survey. Hope all goes well with your order because you can expect zero customer service if things shall go wrong. read more

Came to Jamba at 7:05 pm today. Worker (Steven) walked out from the back and first thing he said to us was were only able to make smoothies and only accepting card we close early tonight. He seemed annoyed like he didn't even want to make anything because he was closing in 30 mins. We order 3 smoothies total of 28.50 weren't even make it correctly. It taste disgusting. He used the ame blender to make all 3 drinks. I should just have saved my money and left a soon as I felt his low vibration. To be honest all Jamba Juice workers seem kinda miserable. This will be my last time going to Jamba Juice: read more

Our cup was watered down. You can see the foam in the cup, smoothies don't have foam. Ordered Island Pitaya bowl, requested no banana, and no blueberries, came out with bananas and blueberries. Please don't be distracted. read more

Jamba - Juice Bars & Smoothies Near Me - Fullerton, California

The drinks were fine (I got Caribbean passion and apples n greens) you can't really mess up drinks right? but the customer service is terrible, unprofessional, and just flat out rude. Firstly, nobody was in line yet I waited 2 minutes till somebody took my order. Ok, understandable because there's 3 people waiting for their orders. But nobody greets me nor tells me they'll be right with me. I only came because I got an email offer for BOGO. I ordered a small Caribbean passion ($4.99) and added 2 boosts: whey & vitamins at $0.25 a pop. She automatically pt in a sub medium cup for me without me knowing till I looked at my receipt. And I also ordered the apples n greens ($5.59). So my total should be $5.59 right? NOPE! Instead I was charged $7.09. I pointed out the mistake to Rachel (the lady working the register) and she says it's because she accidentally added the vitamin boost to the Apples n Greens. But still, since there's no tax, my order shouldn't be anything else but $5.59. I asked to be refunded for the extra that I paid. In the end all she said was "well we already made your drinks and added the boosts. so there's nothing we can do about it. Bye." Even though it's just a little $, it's still $. To add to the fire, her rude attitude makes this place not worth coming back for. read more

Jamba - Small cup on right Medium cup on left - Juice Bars & Smoothies Near Me - Fullerton, California

This Jamba Juice was my childhood location back when I was in grade school!! I visited twice this week and I remembered when they used to serve chocolate moo'd. I was a little upset about the menu change, but I'm glad that today I was able to try their pb moo'd. The pb moo'd tasted like Reese's, but with banana added of course On the other hand, I went at this same location on Monday and had their matcha green tea blast. My last visit here was in 2015. I also love their instagrammable backgrounds. Overall, my experience at this location has been great!! Smoothies are always good for hot days like this week, especially during Summertime. read more

This place is very fast at providing our drinks and it is very clean inside. Their service is amazing

Service super quick! Even when there are a lot of customers, the drinks come out pretty quickly. Only downfall is that the prices are expensive. The store is also really cold inside so it's great for summer but in the winter it's colder than outside sometimes. All in all, great location to go to for a refreshing smoothie. read more

My husband and I always come to this place and the service is always good. Today we asked for a drink off their "secret" menu and the girl first gave us her attitude and said they didn't have a secret menu so my husband ordered something different but when I showed them the ingredients one of the girls said she could do it but the other girl (Ms Attitude) said it was way too many ingredients and she would charge extra. Easily could have said this time would be okay and next time we would have an extra charge, make the customer happy but obviously this girl has not been given proper Customer service skills! read more

Hailey and Daniel made my night! They are the sweetest employees and made me such an awesome smoothie!!!! Will definitely be coming again

Love & appreciate the great customer service there is at this particular location. Keep up the great work, guys! xoxo -Tali read more

Can you please look into your online ordering process. This is now the second consecutive and by far the most frustrating experience with the online order process at this location. The first was last Sunday. I walked into a completely empty store and asked if my orderwas ready after the required p/u time, young lady at the counter said it was not ready but they'd been experiencing issues with the online orders. She quickly made my smoothie and I went on with my day, isolated incident, it happens. Now to today. Right after I picked up my Rubios online order, I walk down to Jamba - order is not ready, they have two girls in front of me ordering and two ppl outside waiting. After the girls get served I say I'm hear to p/u my online order PB Chocolate Love MED, not ready. I step aside a wait, and wait, and wait. Three more groups of ppl get helped and served before either the employees look towards me. Then their shift leader/manager starts helping out. The employees are having a rough day, I get it, they had to re-make the two girls order that were in there before me. Then I have to ask again if the have my online order ready, they never made it. An order that was suppose to be picked up at 1:30pm latest, I finally walked out of the Jamba Juice at 1:52pm. Besides the frustrating wait for a simple order, it's imperative in times like these limit in-store waiting which is why I online order everything to do my part to limit transmission. Can you please address this issue. I'm not asking for instant p/u the moment I walk in but getting passed over numerous times and waiting over 20mins for an online order that is suppose to eliminate this very thing, is not the experience I want a third time around, thank you. **Update** The business owner replied remorseful and thoughtfully. Thanks for that Tom, good to know it's getting looked into. I don't want to smear you guys, you have a great brand and product, online issues can happen and I wanted to bring it to your attention. Thank you for forwarding this as well. I'll see you guys again soon, stay safe out there. read more

Friendliness and efficiency was great! The atmosphere is certainly inviting, with outside seating next to Starbucks. No wifi at Jamba Juice, but Starbucks offers their Google-partnered wifi, so it's just fine. This is a quiet and really quaint little shopping center, just off of West Malvern Ave, with Barnes n' Noble the welcoming host as soon as you turn in :) If you want a place to go, to get some work done on your computer, or break for lunch, this is a wonderful nook for that. read more

Jamba - Juice Bars & Smoothies Near Me - Fullerton, California

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I ordered a strawberry whirl which I've had in the past and normally is really good. I had a friend pick one up for me today and when I got it you could see the juice and the smoothie completely separated and I had chunks of fruit everywhere. It tasted different like the fruit or the juice had gone bad. I had to stop drinking it. I tried calling the location however they do not answer the phone. ** the location contacted me and wanted to make it right which I appreciate! read more

I go to Jamba Juice almost every day. This store is hands down the worse I've been to. I ordered online so I could do a pick up. When I arrived, the two workers were in the back of the store gabbing and not paying attention. I had to just about clap and waive to get their attention. Then once they came out, we realized that for some reason the order I placed, got sent to a San Diego location. So I asked what do I have to do to get my order. He said to cancel it and there's nothing they could do. Not, hey we can call them to fix this or we can make your order here and you can get refunded later. Nope basically kicked me out of the store with a rude attitude and zero fixes. Don't go here, absolute trash. read more

Stopped by for some delicious frozen treats! The apples and greens is my 4 yr old's favorite. Great way to sneak in the veggies! Store is nice and clean. Staff follow all safety protocols. Carlos and Max were super friendly. Great customer service! read more

Strolled to One of My Fab.. Spots Never check in its time i Do .. Till today Jamba was good till i go and try to put my number to rack up my points Technology caught up with Jamba I'm Bummed ! because i don't normally keep Food Apps on my phone . but this place is a nice surprise when i get my freebies.... ... All else is fine the kids that work there are cool ... To top it off didn't get my receipt ... Well read more

Jamba - Booth - Juice Bars & Smoothies Near Me - Fullerton, California

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Carlos, Karina, & Morgan are a wonderful team! I come in weekly, each time it a great experience. The staff are always friendly & helpful. THANK YOU. I'll be back next week, per usual. read more

For the most part always greeted with a hello, and promptly taking my order. Kinda small inside and awkwardly having to stand right in front of the counter while waiting for ur drink unless you take a seat facing the wall..lol anyways usually get the strawberries wild minus the apple juice and substitute with soy milk and an energy boost! Apple cinnamon pretzels are yum! Only downfall is parking for this location is super sucky! read more