So, I've read about most of the reviews and can say if anything, I've never had any of the aforementioned negative experiences here. Before I get to my personal experiences, which have now been over 1 year, let me give several examples of what I've seen personally. Recently while going to this location, I personally watched a grown ass man belittle an employee, Marlene, because she made his order how HE wanted it and didn't like it. He was so ignorant that as she was asking him if he wanted something else, he was already yelling profanities and stuff. The guy was already clearly upset about something before he walked in the door and used her as a punching bag for his anger.
One of my first visits here, I watched a group of customers harass the staff because they were out of several items; the manager, Maria professionally informed the group what was available and so some in the group ordered things however one in the group tossed a shake back at the workers.
Another time, during the height of COVID-19 a customer made it a point to tie race into the fact the location was out of fruits "because they (the workers) take care of their Mexican friends before anyone else", and accused them of being anti-black.
Now, onto my experiences, and my son and I visit this location a lot as we go for our pre-workouts. We've experienced nothing but fantastic customer service here-again, we've been going here everyday for about a year since relocating to Compton. Everyone-from Stacy, Salvador, Noel, Reina, Marlene, Ephraim, Maria, Jasmine-and others, including the store manager has been nothing less than outstanding.
I've seen several posts about not having signs on not being able to accept over $20 cash bills; there's a note right in front on the register clearly stating this; one thing I've noticed about the negative reviews is it seems few took the time to give the feedback directly to the employees, yet rather come on sites like these and humiliate the workers and store.
When they've been out of things, the staff has been gracious to offer the options they DO have available; again, I witnessed a time when a customer went nuclear because the store was out of bananas and watched an employee mention how they cannot "just run across the street to Target" to get fruits because should the fruits be not good and customers get sick, the store would not only be at fault, but since the store has a vendor they get fruits from, it could cause other problems. The customer chose to rant about the store being ran by Mexicans. Absolutely ridiculous....and I'm saying this as a black man.
I can say as someone who visits this store twice a day for a year, me and my son, or groups of people I've been with to support this store of all backgrounds have never experienced some of the things mentioned and we've had service provided by Salvador and Stacy; Sal actually took the time to ask my son and I about the gym and thanked us for supporting their store upon seeing us in the gym. As far as Stacy goes (if we're talking about the same person), I don't think I've ever seen her not smiling-as a matter of fact, she, Reina, Maria and Jasmine are the reasons my son and I have the Jamba app because we go there so much and they'd mention the app and for a long time we would just buy our drinks-finally we did download the app lol. They know our specialty drinks by heart and don't disappoint. Ever. They also have provided great options when they're out of things, too.
What I'll say is treat yourself and go and check out this location as it's nowhere near as terrible as noted. read more