In a time--and especially in an area--where there are plenty of places to spend your money, this location may have you looking elsewhere. The smoothie was good, but the customer service left a lot to be desired. A great smoothie can only do so much when the experience leaves you with a sour taste--and that's one "boost" I definitely didn't ask for. read more

Amazing can't say much great customer service and a very clean location so delicious most definitely will recommend this to all customers and bring family over with so much selections u will never get enough 5 stars stacey thank u so so much my smoothie and the fusion bowl was so good read more

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We stopped by earlier today, Sat 6/8/2024 at 1:00 PM for a quick pick-me-up. The shop is located right by the center food court in Citadel. My husband and I ordered: (price as of June 2024) Large Mango-a-go-go $10.29 - This is a classic and just how I remembered it (back in high school lol). The flavor was on point, it leans a tad bit in the sweet side but it's refreshing with a few small chunks of mango. This is my favorite drink here and we gulped it down. The only meh part is how pricey these drinks are, such a bummer. Service: No complaints. Pretty straight-forward service. No one was in the store but us so we received our drink order so quickly. Seating: No indoor seating available. You can sit in the outdoor food court. EBT is accepted here! Pretty cool, not sure if all Jamba stores accept it, but this location does! I'd come back! read more

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I came to the outlets in the summer with my mom to get some shopping done. It was hot and we wanted something to cool us off. As we were walking around, I saw Jamba and thought it would be the perfect treat for the weather. Apparently, everyone else thought the same thing! The shop was packed. No problem - we were fine waiting. When I finally got to the front, all of the workers were busy doing something. Again, no worries - it's understandable as it was busy. Someone came over and took our order - not the best customer service while I was ordering - maybe they were tired? For whatever reason, the order was confusing for them. We waited around and our drinks were done - except no one called us for the drinks. Someone left them on the counter, along with a bunch of other drinks. After all those drinks got cleared up, I ventured up to take a look and grabbed our drinks. My mom enjoyed hers (strawberry whirl), but said it was a bit watery. Mine (red gummy) was off, but after all that waiting, I decided it wasn't worth it to get it fixed and we left. Each issue wasn't too bad by itself, but when it all happened in the same trip, it makes for a less than great experience. I don't think I'd come back to this location again. read more

Excellent service and the smoothies tasted great. The team was fast and informative, can't wait to be back.! read more

Jamba have be came very popular with the smoothies and fresh juices and interducing acri and Dragon fruit bowls and others items have never come popular at jamba.Jamba. read more

Jamba - Juice Bars & Smoothies Near Me - Commerce, California

Love a good Jamba Juice! But unfortunately not all jambas are created equal! This location in particular is located by the food court area of the Citadel. For those who want to grab and go, there is some 10 minute parking spots available, but depending on the season there may or may not be any available in 10 minutes! Sometimes when I order from here, I get someone who is friendly and other times I get a cashier who seems like they are ready to breathe fire upon all who approaches. So I wish you luck, and hope that you receive a friendly human. The smoothies are another issue. I ordered a Mega Mango recently that did not taste like mango. Not only was it not mango colored but it came peach colored. It's definitely been a while since I ordered this, so maybe the recipe changed, but I don't remember it tasting the way it did! Other times it came a bit too icy, and sometimes too juicy. This Jamba is like a box of chocolates! You'll never know what you're gonna get. But because it's the only Jamba you'll find in miles, I just grin and bear it! read more

Jamba - Menu - Juice Bars & Smoothies Near Me - Commerce, California

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Service and drink were great but why would you only have one single employee working alone on probably the busiest month of the year, with everyone shopping. Unpleasant for not only the employee but also for the customers waiting to order and receive drink. read more

Dog friendly! Yay! (On leash) PSA: remember to give your canine a chance to potty before entering any shop. I called first to make sure they are dog friendly. Also asked about using a gift card on app. This location does not let you pay with gift card using app but you can use a gift card in the shop. First time I've encountered this. But the gal I spoke to was super nice and helpful. Upon arrival we only had to wait like 2 minutes as 1 customer allowed at a time inside to order. We were greeted with a smile. Polite and friendly team member. We received our smoothie about 3 minutes. I always ask not to have any ice, I mean it's frozen fruit cold enough for me. It's hit or miss on that really at various locations. This time no ice yay! I normally order mango a go go (classic from the 90's) minus the sherbet / any additions so it is vegan. But this time ordered the smooth talking mango. I always share my (dog safe) drinks with my girl and she really liked this one too. Cool, delicious mango-y goodness. The day turned out to be quite warm so this drink hit the spot. Friendly team, fast service, delicious drink! We visited on a Tuesday around Noon it was steady busy. They must be packed on weekends and holidays like Christmas. Jamba is near the food court next to Starbucks also. Closer to Telegraph Road off Citadel Drive between Ruby's and Chipotle. Only thing- no food or drink Inside Citadel stores. I did ask at a few stores that I didn't see signs at their entrance and was told it was fine. But next time I'll pick up Jamba on the way to car when we leave. read more

Jamba - We always share our (dog safe) Jamba Smooth Talkin Mango - Juice Bars & Smoothies Near Me - Commerce, California

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Speedy service and delicious smoothies, will definitely be back soon! Ordered a secret menu smoothie so will definitely check those out again. read more

Love this place. Every time I come to citadel outlets I always get Jamba Juice because they make it really good!!!! read more

Jamba - White Gummi - Juice Bars & Smoothies Near Me - Commerce, California

Haven't been to Jamba in awhile but I had to return to try their new plant based menu. There menu has definitely progressed and changed over time, no longer offering mango a go go. However The watermelon breeze and smooth talkin mango (with extra mangoes) are delicious and extremely refreshing plus an excellent alternative. Clean location, great customer service yet a little slow. But overall good friendly, outgoing staff. Plenty of outdoor seating available. Will return in the future read more

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Employee Erick was extremely rude from the second we walked in. We were trying to walk in and he closed the door in my 6 year olds face. Also had a coupon for buy one get one free and he wouldn't grant it because his scanner 'wasn't working'. Not sure if he was having a bad day but he definitely took it out on us. HORRIBLE customer service. read more

It was a hot day in Sothern California and we were deciding on Starbucks or Jamba Juice. Since we hadn't had Jamba Juice for a while, we decided to give it a try because of their Watermelon drink promotion. We finally get up to order we decide on two watermelon drinks and an apple smoothie. Time to pay and cashier says you need the reward program. (We know we are a member, but weird how it wasn't working) She looks up our numbers and none to be found. She says we need the APP. We download the APP and show her the barcode. She tells us to scan it in front of her. It doesn't scan and we ask for her help. She gives an attitude and says "all you have to do is scan it". Finally gets it to scan, and she says no rewards and doesn't work. It's fine if we don't have it and were willing to continue to pay, however a person's attitude can change everything. She shouldn't be there if she is unhappy. We decide to take our business next door to Starbucks. Btw...We checked the APP and it clearly showed we had the rewards available. I would probably give Jamba Juice another try, but would be weary of this location. I'm a firm believer of It's the people that can make a company great or not. read more

Great costumer service, very patient, very polite, the employees had a good attitude, there very helpful when it comes to helping you pick out a drink read more

My boyfriend and I stopped by this Jamba Juice location after a long hot evening of shopping around at the Citadel Outlets. Don't be discouraged by the popping line here, because these guys can really whip out smoothies quick! The line was out the door and we were still able to order and receive our smoothies in 10 minutes. I was the most impressed by the customer service here! The employees were so friendly and helpful. I wanted to try the new Watermelon Breeze smoothie, but after the man helping us out at the cash register said they were out of the juice for that, I told him no worries and ordered something else. At the end of our order he let us know he took 20% of our entire order for the inconvenience! My boyfriend and I were blown away by his kindness. And I also must say, smoothies and shopping are definitely the best combination! read more

Jamba - Peach perfection and Aloha pineapple - Juice Bars & Smoothies Near Me - Commerce, California

I wrote a review about a terrible experience I had on September 24th at the Citadel location and the response I received was how sorry they were and to contact their Customer Service department. So I contacted them only to have to repeat the experience I had. Once we were done with the conversation the guy on the phone said within 72 hours someone would call me back from a different department to discuss my terrible experience. It's been well over 72 hours and no one has called me back. I see where their employees get their Customer Service skills from. Thanks for wasting my time. read more

Damn... speak of great service, where?! So much cross contamination, don't even wash their hands after touching Money, The refrigerador, etc. They over make the drinks and when there's like a full cup leftover, they toss it out without even giving it the customers. The AC doesn't work so they have fan full bast. They took out all the ice creams out the fridge and use a hammer to remove all the frost that's been created, basically having the ice cream exposed with some flies inside the store. I would return back but I would rather go to another location that makes the right amount of drinks without throwing out the rest and somewhere that ACTUALLY WASH THEIR HANDS!!! read more

Came here 2 days ago for a orange dream machine, fast service and friendly manager. I believe her name is Ruby, super nice and got my smoothie out super fast. Will for sure be coming back. read more

Almost $5 for a "sandwich" that fits in the palm of my hand is ridiculous and on top of that they forgot he egg!!!!!! read more

Jamba - Juice Bars & Smoothies Near Me - Commerce, California

My matcha tea smoothie taste nothing like matcha tea. So dissatisfied. Tasted like a soymilk. Went back in got orange dream now its watered down. No third time for me read more

Jamba - Matcha Green Tea Blast - Juice Bars & Smoothies Near Me - Commerce, California

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Just stopped by for an açaí bowl and a freshly squeezed carrot and orange juice that they did not have. They didn't have any fresh juices available for purchase. Which was such a shame because my partner was craving something healthy and not thick like a smoothie. The two stars is for the açaí bowl which was delicious. read more

Vanessa helped me at the register and she was very friendly and knowledgeable. This location is clean and welcoming. The guy making my smoothie worked efficiently and I received my smoothie very quickly! They have many choices depending on what flavors you like and what type of benefits you are looking for. If you're shopping at the Citadel and need a good+fast boost of energy I recommend going here! read more

Jamba - Mega Mango - Juice Bars & Smoothies Near Me - Commerce, California

Horrible service !! I have never been more disrespected, embarrassed and humiliated in my whole adult life .... Sunday I was visiting citadel with my daughter and made a stop here per my daughter's request for her favorite peanut butter smoothie with protein powder. I never have any issues but this particular Jamba location is always under staffed and always takes long to make orders . Still made the stop ... after receiving my order my daughter noticed her smoothie was flavor less couldn't taste the peanut butter and the protein and was watered down , decided to go back since we had paid almost 11 dollars for a L . As I was explaining to Mia who had previously made our order how it was flavorless and lacked the taste she asked what I would want her to do ? I said " well you can remake it " she then without asking me grabbed the drink straight from my hand and threw it in the trash !!!!! I was shocked by what I had just experienced and so was my daughter and everyone around us even the ppl waiting outside the store . I told Mia she should've not done that she could've asked me to hand over the drink ... she did not apologize and she continued to tell me how wrong I was and that she did nothing wrong . I noticed Michael the manager there also told him what happened and he also did nothing he had no words for me .... I told him Mia needs proper customer service training!!!! And maybe himself as well to have two employees be disrespectful to customers is not okay I really hope this can bring some serious attention to this store and we start seeing changes be done .... I will not be return to this location read more

Michael was so amazing and our drinks were good! Michael stopped at our table to see how we were doing and asked if we liked the new smoothie we tried. I'm usually an Apple n greens kind of girl (hold the bananas) but this time we tried the electric blueberry lemonade and it was fire !!! Not too sweet with the right amount of zing! Thanks for the recommendation Michael and for your A1 customer service! read more

Jamba - Electric Blueberry Lemonade - Juice Bars & Smoothies Near Me - Commerce, California

I had placed an order online and and when I got there I was a bit disappointed to hear that there online system was down at the time. But when I asked what I could do to get either a refund or my drink the girl with the piercings took me step by step on how to get my drink without spending any more money then needed! Also her and her partner made a mean strawberry swirl! Thank you for resolving my issue in a quick manner!! read more

Me and my family walked in at 5:10 pm upon entering there were two women in the front that didn't even bother to greet us. We literally were at the cash register waiting to order for 2 min and literally nobody spoke to us let alone gave ya eye contact. We finally asked if they were open because wtf why didn't anybody speak to us and the lady responded with a sarcastic answer "no I'm just standing here" she laughed it off like it was a joke but dude come on can u at least greet us like we're human. Never coming back to this location read more

TIP: Get 20% off every time with the Savings Pass which you get free at the customer service office by checking in on Yelp! -They will fix your drink if you are not happy. -They offer suggestions if you cannot make up your mind. -Make sure you try it before you leave the place because it can be clumpy and/or chunky, not well blended. Download the app for points and rewards = $3 off your first order. -Amazing Greens (if you want very tart drinks) -Kale-ribbean Breeze (one of my favorites, healthy sweeteness) -PB Chocolate Love (very heavy and not a good choice for thirst quenching) -Mega-Mango (ok but a bit boring, just a fruit smoothie) read more

No mames came here ordered a vanilla blue bowl and when i got to my car to eat it it had all the ingredients not blended. I could see the powdery spirulina and there was mango and banana chunks. My mangojuice was nasty with no flavor like they put two slices of mango and 300 pieces of ice. I will def!!!! NOT be coming here again. The guy who took my order was sneezing and not even moving away RUDE!!!! read more

I went to this Jamba Juice today December 3, 2022, around 12 PM and I ordered a white gummy drink, and when I first got it and I tasted it it was super bitter and it tasted expired. i'm pretty sure they had the ingredients sitting there for a good amount of time because the drink tasted really expired .I didn't wanna say anything to the coworkers because I didn't want to cause any trouble but I will not be going there again read more

Came by to get a drink and gave it to me just 3/4 filled. Asked for them to fill it and literally only tastes like orange juice, nothing else. read more

The only thing is that it is kind of crowded when you are waiting for your drink to be ready, but other than that it's a pretty good spot. Service was fast and efficient. They took our order and were really nice, the smoothie was good as well read more

Jamba - Mango a go go - Juice Bars & Smoothies Near Me - Commerce, California

Come buy orange juice in the evening. The staff poured us a cup directly from other cups. As a result, orange juice is bad and orange juice is bitter. We asked the staff to discuss it. They argue that this is normal and means that the orange juice is fresh read more

Don't even bother ordering ahead on the mobile app. Ordered at 5:30 for ASAP since I remembered the time before they didn't start making it till I got there. I arrived at 5:50 and they weren't even aware they had a mobile order to make. Smoothie was chunky and not even blended all the way but I am on my lunch so i don't have time to wait for a remake. read more

I always stop by Jamba Juice whenever I get the chance to get my smoothie fix I always order the orange dream machine which is my favorite I can't go wrong orange cream sugar in a cup read more

Jamba - Orange dream machine, my favorite! - Juice Bars & Smoothies Near Me - Commerce, California

Honestly, this is the worst customer service I have ever received. I came to the mall with great energy until I tried to get a smoothie here at Jamba Juice. The young lady with piercings on her face was having a bad day, but that doesn't mean she has to raise her voice and be disrespectful to customers. When I asked for her name, she said it was Gabby. I understand that this is a busy mall, and it can be overwhelming, but no customer should ever go through this or feel intimidated when ordering something. At the end of the day, we are consuming from this store. I hope this situation alerts whoever is in charge of this store. read more

I went on a busy weekend (which is probably every weekend here at the outlet) and then preparation for my order was backed up. My order was fine, it was just the wait that kind of made my experience a little down. It's a nice place to drop by if you want something to drink while walking around the outlet! read more

Pretty rude service. Smize or say hi. I regret giving them a tip. I don't know why I did that!

Jamba located in the Citadel food court area. The location is pretty small, no seating area. Service was nice and fast. Got my drink right away. Mango-A-Go-Go - $4.89, small Caribbean Passion - $4.89, small Prices went up since the last time I had Jamba. read more

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This place is so awesome! I've recently started coming here on my lunch breaks (which is really breakfast since I work so early) and Marisol & Rob are the BEST! They are so amazing and super accommodating since I'm allergic to dairy and soy. I love the chunky strawberry energy bowl and they always know to make it with almond milk and extra strawberries since I can't have soy milk and I can't have Greek yogurt. Thank you guys so much!! It's always super delicious and super fast service! My go to place for breakfast now! read more

Jamba - Chunky strawberry - Juice Bars & Smoothies Near Me - Commerce, California