I was immediately greeted with warm smiles and a cheerful "welcome in!" They paid close attention to my substitutions and made my drink perfectly. Facility was clean and service was quick! I believe their names were Isabelle and maddie? read more

Kid was alone and still so nice and helpful. Fire drink and clean location idk it's making me type 85 characters but someone should give this employee a bonus read more

Jamba - Juice Bars & Smoothies Near Me - Burlington, Washington

Walked in about 5 minutes to 7. Employees walked in the back and never came to take our order. Then a staff came out at 6:59 and said, "I'm sorry, we're closed". They don't close until 7, they just don't want to work. Whoever the owner is should fire whoever was on staff tonight. read more

We have tried to stop here so many times. And every single time they are out of oranges. How is it possible to never have oranges when so many of your items require them. Plus service seems to be continuously going downhill. Not worth a stop. read more

Walked in, no line. Employee was nice and welcoming. Got my order out in a snap and it was exactly how it should taste. Looked pretty dead in there when I pulled up but they were open and everything seemed to be running smoothly. If I'm in the area again and craving a smoothie, I'll just go here read more

Jamba - Orange Dream Machine - Juice Bars & Smoothies Near Me - Burlington, Washington

Upon entering there was an older gentleman barking orders quite disruptively to another male employee which made it hard to concentrate on the menu above, the menu was very basic with drink with common and un inspiring drink options. This place gave off major low quality version of a jugo juice in canada vibe. Although the place itself looked well cleaned and organized, with a large parking lot in front. We ordered a apples and greens small smoothie, and a custom version of the cinnamon apple smoothie both in small size (16oz). I decided to meet my parents next door at Starbucks and leave my husband to grab drinks when they were ready since there was more than 3 people ahead of us waiting for their drink and it had already been a 10 minute wait. Sadly when he showed up my drink was noticeably smaller then his (yet we ordered the same size)... I wasn't interested in going back and asking why since they looked pretty disorganized and I didn't want to be bothered with an excuse. The apples and green smoothie was extremely bitter with only a taste of kale.... my husbands drink (even though customized to make sweeter) was watery and bland as well. Not sure if the drinks were made incorrectly or if they need a menu over haul and training but I do not recommend. Ps: picked up a couple juice shots for my dad since he was getting over a cold and they were 99% orange juice each. read more

Jamba - Juice Bars & Smoothies Near Me - Burlington, Washington

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Staff was pissed off that they couldn't leave early - slamming doors and blenders when I tried to order 10 minutes before close. They refused to honor my Jamba Juice app code *that I showed them* when their system wouldn't work, but kept reminding me that they were closing. When I did get the order, the cup was only 3/4 full - I asked for the rest of it, and the employee - who definitely heard me - turned around and threw it down the sink out of spite. Attitude and behavior for the 3 closing staff members on June 7, 2023 was absolutely appalling. read more

Olivia was working the front. What a beautiful person. I wasn't looking for much eye contact or interaction. And then she asked how I was doing. And she meant it. Counting this interaction with her as a blessing. What a blessing. A smoothie, some compassion and encouragement. Blessings on you, Olivia! read more

Had to remake the horrible first attempt, was watered down with no flavor. I could tell the person serving it thought it was bad and it was. Also lost lost a lot of customers closing at 12:30 today. Already operating at reduced hours. Whoever owns this needs to get in and see what's going on. Right now it's a bad business I wouldn't return to read more

This place hasn't improved. Always out of ingredients. ALWAYS. Every single time I come in.

I really do like the product here. That's why I still come. I just hate that they always seem to be short handed. I've only seen the same people during consecutive visits a few times. They employees are almost always great though. (Expect one person that I have not seen in a while). Perhaps it's the management. Perhaps a clear understanding of what daily duties are and consistency in work hours may increase employee retention. read more

Service here is awesome, girls are so sweet and they make some pretty awesome tasting smoothies. read more

Jamba - Super fresh spinach and egg wrap! - Juice Bars & Smoothies Near Me - Burlington, Washington

Decided to stop here and get me a smoothie. Jamba Juice taste the same across the board for me. But I always like customer service that stands out. Sterling (who was at the register) was very friendly and informative. He also pointed out that their internet was down, so they could only accept cash. Anyways, after I got my smoothie, my son was drinking it and poked a hole in the cup. I went back in and they had no problem changing out the cup. They didnt roll their eyes or anything, took my cup, put the juice in the new one and were pleasant. We need more people like that. read more

Just like any other Jamba Juice. Not much to review. Clean location. Friendly service. Did take a little longer to get our drinks than other locations and there weren't any other customers there at the time. read more

Excellent service. Fast, friendly and yummy! Absolutely love the Watermelon Breeze, if you haven't tried it you should!

I would give this establishment zero stars if I could. To be honest, I'm pretty hard to upset when it comes to food service. If I get my food, and it's what I ordered, we normally don't have a problem. However, this Jamba Juice location is BY FAR the most frustrating and disappointing excuse for a Jamba Juice that I have ever encountered. I used to work at a Jamba Juice, so I know what strict standards they have as a company, so I can only imagine what corporate would think if they knew how this location was being managed. I literally cannot remember a time that I haven't ordered something here, only to be told that they "ran out" or don't have a certain ingredient. On more than one occasion, this location RAN OUT OF BANANAS. A smoothie place....ran out of bananas. How does that even happen? This morning in fact, I decided to try the new chia pudding only to be told that they "don't have any of the pudding base". What?! You're advertising your new pudding. And yet you don't have the pudding. It's not that they ran out, the gentleman working told me "the pudding mixture didn't set properly when they made it last night". So rather than make a new batch, they decided to just not serve chia pudding today. Another time I came in, I had ordered online and was hoping to stop in quickly to pick up the order as it *should* be ready when you get there because you know, you place the order online, ahead of time. Well, I sat there for 15 minutes before asking one of the gals behind the counter if I they received my online order. They all looked at each other as if I had about 3.67 heads, and then realized that they forgot to make it. So, I sat there for another 10 minutes while they made my order. As I was leaving, one of the young men working wrote me out a "coupon" for $2.00 off my next order as an apology for the inconvenience. He signed his name, and although he literally wrote this coupon on the back on some receipt paper, he assured me I would have no trouble redeeming it next time. So, the next time I go to this location I ask to redeem this coupon. The girl at the register tells me she cannot honor this coupon despite me telling her what took place and precipitated me actually getting the coupon in the first place. I asked to speak to a manager who was conveniently not in at the time. I left my name and number so that the manager could call me, but I of course never heard anything. As I mentioned before, it is pretty hard to tick me off when it comes to customer service. I've been in customer service all my life so I know how hard it can be. But there is absolutely NO EXCUSE for the lack of customer service and proper management at the Burlington Jamba Juice. I hope someone from corporate can make the proper changes in order to bring this location up to speed with all the other wonderful locations I have been to. read more

Service always great & fast! They politely greet you when you enter, smoothies are delicious, they meet all kinds of expectations!

Walked in yesterday with my kids and quickly walked out the place smelled like you were walking up to the garbage dump

Twice now I ordered from door dash and was missing ingredients in my drink; I was expecting pb and banana protein but only got banana. No peanut butter. read more

Jamba Juice is great, but this location sucks. They get orders wrong constantly, and if there is more than one customer in the store prepare to wait 20+ minutes. Also the new young guy working there took his hat off right by the front blender to rub his hands through his hair, shake it out, and then just went right back to making smoothies. How about you wash your hands there Beiber? read more

I love This Jamba Juice. Every time I go I see how hard the people work, especially the manager. Give this business you patronage and keep it alive. There isn't anything else I want to eat in the morning on the occasions I am cruising through and I think we should keep this business going so we all have access to healthy smoothie options when we are away from home. If it isn't open in the morning right on time, don't be too hard on them. I have been disappointed by that before at another Jamba Juice location and it is a bummer but we are all human. Keep up the good work and I hope you are around for a long time. Thank you. read more

Customer service was horrible she was rude and so disrespectful won't be going again!! She heard my order wrong and instead of just fixing it she was trying tell me it was correct! Like are you going to drink it or me!? I had to repeat it to her and she got mad and gave me attitude got my drink threw it away and when she remade my drink she didn't even say it was ready she just left it there!! So rude with I knew her name to get her fired!!!! read more

Fast friendly service. The Food and drinks are amazing! Always a pleasure to go in and see my favorite Jamba team!

Visited yesterday, the 18th, at around 5:55pm. Just from outside I could see there were two workers. One was on her phone sitting down by the window(could have been on break) and the other was eating next to the register, who later told me that she was doing her makeup. I wanted to order an orange/carrot juice and the worker who was at the register(I'm guessing she's new) was really confused by this. It almost seemed like she didn't know that they served fresh squeezed juice. I asked her a couple other questions and she kept replying with "I'm not sure". Finally the other worker came to help her. She was very knowledgeable and got things moving along. The girl at the register then went to pour my drinks and offered for me to have the extras, which I appreciated a lot. I was just really surprised by the lack of enthusiasm when ringing me up. I used to work at Jamba Juice years ago and the one thing I remembered about working there is how FUN, CHEERFUL, and HELPFUL we all were. Also, I'm not sure that putting makeup on around food is the most hygienic thing to do. Especially since she did not wash her hands after moving from the register to pour drinks. The other worker who came to take over was great and very personable! I still plan on coming back to this location in the future since it's the closest one to where we live. read more

This location only staffs 1 person. I waited 45 minutes for my online order which was processed 15 minutes before I got there. The kid behind the counter was disrespectful and extremely dirty looking. This establishment is owned by PB Swan LLC. The employee told me his name was Church. Probably lying to me. I get Jamba Juice every day. This was hands down the worst experience I have ever experienced. To top it off the juice was horrible. read more

Great smoothies and acai bowls are both great. They make every smoothie exactly how you tell them and the service is fantastic. If you order in online its always ready before they say it will be. The prices are extremely high but that's the same for every jamba across the country. I guess you pay for the quality. read more

I have been to other Jamba Juices before and they are great! This store however, always seems to be understaffed and inexperienced. I have waited numerous times for one smoothie for over 20 minutes and multiple times have gotten the wrong smoothie all together. The wait times and mistakes are bordering on unacceptable. read more

Today there was three workers there, all very fun and enthusiastic. My boyfriend and I got our drinks from the secret menu (employee was very understanding and made sure they were exactly how we wanted them). While we were waiting, a lady who was rude the moment she walked in started getting angry at the girl at register even though she was trying really hard to meet the ladies needs. Just want the workers to know they are awesome and handled it the best way anyone with a "never pleased" customer could. Bravo! read more

I've been into the Burlington Jamba Juice several times in recent years. Today was a repeat of something that has happened all to often when looking for a fresh squeezed drink here. They were out of oranges. A main ingredient for almost all of the fresh juice offerings. Didn't just run out but been out since early yesterday according to employee working counter. They have no plan B to go to local store and get oranges. Have to wait until next shipment. Never seen a McDonald's run out of French fries. How do you run out of oranges for fresh squeezed juice? That is really your signature item, fresh squeezed juice!? If this was first time this has happened I'd dismiss it. It has now happened too many times to count. I'm done overlooking it and will no longer count on this place. read more

Good place to stop with the kids for a fruit/veggie smoothie that they love - and I love because it's a change from all the holiday food that seems to be everywhere right now! I stop here to get the kids a $2 kids smoothie, then head across the road to do my Costco run. The smoothie keeps them happy while I get the necessary shopping done. Happy, healthy kids, happy mom. read more