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    JAM Auto Repair

    5.0 (1 review)
    Closed 10:00 am - 9:00 pm
    Updated 3 months ago

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    Response time

    30 minutes

    Response rate

    35%

    Services - JAM Auto Repair

    Auto transmission repair

    Oil changes

    JAM Auto Repair Photos

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    Recommended Reviews - JAM Auto Repair

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    1 month ago

    Very professional staff, they really help me out, giving me all details about my vehicle when i went for a repair

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    Great West Chrysler

    Great West Chrysler

    (33 reviews)

    Management doesn't know what they are doing, don't buy of fix your car here, honestly go to any…read moreother dealship

    WORST EXPERIENCE EVER. HIDDEN FEES. NO SERVICE, ONCE THE CONTRACT IS SIGNED!!!!…read more It's the 4th and 5th new car for me since 2013, and never have I experienced such dishonesty. I absolutely do NOT recommend this dealership nor the seller JOSH LALLOUZ. He will sweet-talk you into signing the contract, but WILL drop you like a hot potato as soon as the deal is closed. Do NOT trust their finance department either. They are dishonest and good at finding fees. I bought a Grand Jeep Cherokee Limited 2023 last June from GreatWest. There were some hiccups, but it was OK. I guess the finance lady trying to sneak in some warranty packages into the car price should be the first red flag. But I was new in Edmonton and didn't know any better. At the beginning of September 2023, I bought a second Grand Jeep Cherokee Limited 2023, and that's when the issues arose. Once the deal was concluded, I was shown Josh Lallouz and the managers' true colors. It started when I discovered 5 days after purchasing the 2nd car that I was not given the full and right information regarding the warranty package. Trong Nguyen (from finance) made me believe that the coverage was for 5 years. Then I received an email from Jeep regarding the program Jeep Wave, a 3-year free of charge mechanical warranty! I reached out to Josh Lallouz, asking why he didn't tell me about it. He said he thought he did and that a manager would call me. I received a call from sales manager Lance Maroney, reassuring me that I was only being charged for 2 years. That GreatWest would never risk losing a valuable customer like me over $600. I decided to go through the bill of sale only to realize I was paying $9037.35 instead! I reached out to Mr Nguyen to have it canceled (I had 60 days to do so, and it was only day 6). He told me I have to pay $1,910.25 for him to be able to. I told him the bill of sale does not mention it, and he didn't either during our meeting. He said it's the fees Great West had to incur so I could get the extended warranty, interest-free. I called Josh Lallouz, hoping he could help and was told his job is to sell cars and to try customer service. After many unsuccessful attempts to resolve the issue. Many call back requests. I was told by Lance Maroney (sales manager) that the fees will remain. I tried escalating things but was basically told by Garret Anderson (general manager) that Great West is not going to lose out $2,000 over me. So after spending over $175,000 for two cars, in 2 months, Josh Lallouz and the sales managers Lance Maroney and Garret Anderson treated me like SHIT after being bamboozled by their finance department. Then Josh Lallouz has the nerve to send me an email 3 weeks ago, asking for referrals. By the way, I am still waiting for the free winter mats I was promised 5 months ago. Neither Josh nor Trong are answering my emails regarding the mats and confirmation that the warranty has been canceled. I guess you live and learn. $175,000 is a very costly price to pay for trusting the wrong people. BUYERS BE AWARE!!!!!

    JAM Auto Repair - autorepair - Updated August 2026

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