Absolutely best shop in Edmonton the new owners, Travis and his wife, are awesome as is Bobbie out…read morefront. Travis really went out of his way to make sure our Escape was fixed right. He actually came in after hours himself to run diagnostics on it and figure out what the problem was. Bobbie has worked her butt off getting the best price on parts to make sure that our repair didn't cost us an arm and a leg. I would suggest that anyone who needs work done go in and see them to get it done. We had extensive work done on our Escape there after other garages couldn't tell us the issue. I also bring my Mini there for full service when it's needed. No job is too big or small we've had tires replaced there, a remote car starter installed, lube oil and filter done. W

Thanks for being able to see my car so soon and having it repaired so quickly! I will definitely…read morecome back if I need any work. Always done in a timely manner with great customer service. Would highly recommend!

Brought my car in some time last year , the service is great and unlike other places , don't find…read moreanything else that needs fixing. I've brought my car back a few times since for basic repairs or replacing... They won't gouge you ever . Highly recommend

We've been long time customers and we used to be incredibly happy with the service here, and…read moreoverall experience dealing with this company until recently. We called back in June to have our car looked at and NO ONE got back to us. We followed up the other day AND still no one can do anything for us until much too late. Really disappointed in the customer service. Incredibly frustrated that we couldn't count on them to keep their word and 'get back to us' in a timely manner. We were completely dismissed and it feels like our customer loyalty isn't valued or appreciated and that's very upsetting.

I have been dealing with Econolube Spruce Grove for quite a few years. It never seems to amaze me…read morethe excellent service, professionalism and Compassion for their customers (you feel part of the family). I always leave with 100% satisfaction. Customer service is unmatched. My husband recently passed away - Econolube checked the car over in its' entirety ready for winter - as I was leaving, Paul, the owner says "no charge". Thanks Paul & your team.

Every time I come here I'm greeted with a smile, all the employees are so welcoming. Even though I…read morelive in St. Albert, I still make the drive to Spruce Grove because of the exceptional service! They are a local business, which I love to support. The Harpe family are amazing people (owners). Today when I was greeted I got offered a bottle of water, and they communicate very clearly, and effectively when I tv comes to telling you what's going on with your vehicle, which I appreciate. Hands down, my favourite place to get an oil change. In the winter they offer to call wan your mats, they top up your fluids. They have also replaced my windshield wipers, which was so convenient for me. Eternally grateful for econolube!

They fixed my window regulator on my 2014 Chrysler 200 very fast in the same afternoon I requested…read morethe work. Work appears excellent. They did a much better job than glassmasters whom I had to pay just for them to 'diagnose' the issue.

Brought my 2019 Mazda in for a salvage inspection after being told both over the phone and in…read moreperson that hail salvage inspections would not be a problem. After dropping the car off (and paying a $20 Uber home), I was called and told they "won't even look at it, because they don't want to." No explanation was provided and no guidance on where else to go. My time and money were completely wasted. Very disappointed with the lack of professionalism and care from the owner.

Disappointed. For transparency, the servicing that had taken place was around two winters ago…read more Bought an older car, taken it in for a tune-up, an oil change, tire change, to open the glove compartment that was stuck and change into winter tires. When I went into Kal Tires to purchase new tires (the same season) they told me the alignment was off and the direction of the treads were completely wrong which Downtown Auto completed. Waste of money. This same auto repair shop told me they could not open the glove compartment but that they would have to break the lock and replace it with a new one that would cost me about $200. I refused the service. A day after my mom opened it herself with a screw driver! When even trained car technicians could not open the glove compartment, my mom did without breaking the lock. Was it they wanted to me to pay for more for nothing? Why would I even I go back when now I'm suspicious of possibly getting scammed (if not already)? The bottom line is they simply cared so little about my car and the service they provided me at the time, how can I ever think of going back? The service was awful to say the least and I did not feel they cared enough for my business or any returned business I would have given them in the long term. The only person that was kind was the receptionist during my first and last experience with Downtown Auto Edmonton repair shop. When servicing is done with care, that would be the auto repair shop you should take your business too. And in my experience, this ISN'T THE ONE. Consumer Beware! (Original review made on Google Review a year ago)

We've been getting service for our commercial vehicle for two years now. We highly recommend Atlas…read moreAuto due to a few things that we feel make them different. They are providing quality work and take the time to show and explain what is really needed to be done. Reasonable prices and friendly customer service in addition to the above makes the a trustworthy company. Recommend!!!

Amazing staff, knowledge and trustworthy. Trusted them with my Maybach and my wife's GLE AMG. They…read moretook pristine care of both. Helped me understand various components of the vehicle that I didn't know were issues, but ensured I wasn't overlaying for Mercedes parts and whatnot. Better them than the Mercedes dealership in my opinion, as they have a specialist in-house that covers high end German-made vehicles for 15yrs+.

This business tried to take advantage of my mom, who is a senior. All that was needed was a simple…read morerepair of rewielding her exhaust pipe. Instead, they tried to tell her the muffler needed to be replaced, as well as the exhaust pipes for a quote of around $750. Thankfully, she got a second opinion and was told it was a simple wield job, and it cost her less than $190. This business should be ashamed of themselves. My dad was a mechanic and had not just his mechanic ticket, but every ticket that was possibly associated with it, including heavy duty. We just lost him, and I'm disappointed when businesses think they can take advantage of people. Anyone I know will not be using your business as we will be spreading the news of my mom's experience. Do not trust this business, or if you're tempted to please get a second opinion first.

This exactly what I needed in a muffler shop. Friendly, knowledgeable staff, prompt service and a…read morefair price. They created a custom muffler for my 30 year old Toyota fork lift in less than 24 hours for hundreds less than I was quoted by the Toyota parts dealer.

It was an Outstanding business with Mr. Vandan, He was truly, Genuine Gentleman to do business…read morewith anybody in this planet. Very Professional and calm, Listen to customers needs and match the greatest product according to customer's happiness. I could say, if i am going to buy a another vehicle, i will defiantly go to Toyota because of his professionalism.

We bought a Toyota RAV4 from Toyota WEM with Chris in September last year with a written promise of…read morelifetime oil changes. The contract clearly states "whichever comes first", meaning mileage or time.By May, our car reached 6,000 km, and we were already past the 6‑month mark. Well within Toyota's normal maintenance schedule. When we went in, Toyota WEM refused to do the oil change and told us to "come back at 12,000 km." My husband went back June, July, and August, and every single time he came home disappointed because they still refused to perform the oil change we were promised. Their explanation was always the same: "Your car is under warranty, don't worry if it breaks down." Now it's September, our RAV4 is at 14,200 km, and Toyota WEM still refuses to honour the lifetime oil change agreement. We even showed them the paper that says "whichever comes first," and they dismissed it.We considered getting the oil changed elsewhere, but Toyota WEM kept implying our warranty might be affected , which left us feeling stuck and misled. At this point, we regret buying from Toyota WEM. The service has been dismissive, unhelpful, and has caused months of frustration. A dealership should honor its commitments.