Out of all the car rental services I have used, I like Getaround the best for short trips (less…read morethan 1 day). I've used Turo, traditional car rental companies (Hertz, Enterprise, etc.), and Zipcar. I think Truo and traditional rental companies are built more for longer term rentals and Zipcar is the most comparable. The hourly rates for Getaround are fairly reasonable, much better than Zipcar, plus Getaround doesn't charge a monthly fee. However, there is a reason why Zipcar is so expensive: the cars are owned and maintained by the company instead of ordinary people. With Getaround, you're renting out other people's cars and so the company doesn't have full control over the vehicle. It is possible that you may book a car that looks pretty good in the listing but when you get it, it's kind of dirty or not what you expected because the owner doesn't clean/maintain it. That is not necessarily Getaround's fault. For me, I've accepted that this may happen (and it has before), but for the money I save by not using Zipcar, it's fine by me. I have used Getaround so much that I know which cars in my area are clean and well-maintained and I tend to stick to those. If you're not willing to take the risk that a car might not be in perfect condition, then I'd say you should be willing to pay a premium for that. I've had maybe 2 interactions with customer service and both have been very good. I once got automatically charged a lot for gas because the car is parked on a slope and that affected the fuel level recorded after I dropped the car back. I only drove 5 miles in a 22mpg car, but the fuel level recordings made it seem like I used nearly 10% of the gas. I got my money back after explaining to CS via email. Another time I dropped off the car and then when I got to my apartment 2 blocks away I realized I left something in the car. I was able to call a customer service rep via the app and they waited on the phone as I walked back to the car and helped me unlock the car to get the item and lock it back up. Based on all of my Getaround experiences so far I'd definitely recommend it if you're a fairly flexible person with realistic expectations.

Crap cars and absolutely NO way to retrieve or contact the owner after you lock the car if you left…read morean item. They should at least provide you 1hr in case you did leave an item. INSTEAD their customer service (which is really non-existent) tells you--you need to rent the same car again for an hour--in the hopes your item may still be there..., SERIOUSLY. What BS. NEVER AGAIN.

I have used this service twice now and each time i have been happy with the service. The car I have…read morechosen to drive was clean and easy to use. I have yet to experience an emergency with zipcar so i cannot rate them on that. I can attest that using zipcar requires a lot of preparation and organization skills. It is not a service you would want to use under spontaneous decisions if you are looking to avoid a late fee of $50. I look forward to using them again; however, compared to other competition in the city, their cost may be a bit high for insurance, memberships and hourly rates.

Zipcar? I think Ripcar is way more accurate to name this so-called business that likes to…read moreovercharge with all kinds of hidden fees. You don't get any value out of using this sad service of unreasonable rates. Be smart by saving your money to buy your own car. Beep! Beep!

I booked this company for a 3:45am pickup to O'hare Airport which is incredible early! And they…read morewere early!!! I can't recommend them enough!!! They provided the drivers bake and phone which was great because he was at the wrong hotel (just next door). I would use them again no questions asked! Yes, it's more expensive than Uber but it's clean and safe and reliable so it's well worth it especially as a woman traveling solo at that hour! My peace of mind was well worth the cost! Very professional!

Terrific experience from start to finish! Very easy to reserve a ride on the website. Extremely…read moreresponsive and helpful when I had to call to ask questions. This ride was for my elderly parents to attend my daughters wedding. The driver, Pavel was so kind and caring to my parents and gracious and friendly. The company even gave the Bride & Groom a gift of Champaign! We will be using Ride In Bliss again and I highly recommend! Thank you for such an amazing experience!

scam....calling it a company is questionable…read more do not rent a car from them. They took my money. stranded me on the street. i believe they only have a single employee . there are better options do not use them

Cars are wrecked..check engine light was on and tire was flat. Car wasn't cleaned. How are you…read morerenting wrecked cars? Save your money

So happy we discovered DTA! We travel a few times a year as a family and needed a reliable way to…read moreget to the airport. The ride shares often showed up without the appropriate room for a family of 4, took too long or cancelled. So we called DTA and have never looked back. The cars/SUVs are new, clean, stocked with water and snacks. Their drivers are absolutely amazing. Travelling with your family can be stressful (as you probably know), but since using DTA our stress levels have reduced, because we know they'll show up, be patient with us loading in and deliver A+ service. Happy travels!

We use this car service frequently and it is the best. Reliable, friendly drivers who have clean…read moreand beautiful cars. They make traveling much easier and fun. I have given their number to many people and would recommend to anyone.

I was able to sell my Ford Freestyle for more money thanks to the detail they provided, will be…read morecoming back!

Excellent, detailed my car after hours on short notice, reasonable prices, convenient, and great…read morecustomer service!