Tim Jacobs was my service advisor at zeiglar Ford in North Riverside …read more He has assisted me many times and he knows the business and the concerns for customers !! He assisted me with my 2018 Ford F150 Lariett ! He has gotten me in for service as soon as I brought my car in at 1pm in the afternoon with a 4 wheel drive problem. He had me pull my truck in immediately and looked at the truck and my problem and immediately ,got my truck worked on!!! It was completed in 1 hours time. This dealership is awsume!! Tim Jacobs the service advisor is a asset to the zeiglar Ford team at North Riverside location. You won't be disappointed And there expertise with Ford vehicles is worth the trip.. Tim Jacobs is always available to discuss or explain repair jobs and pricing is competitive with other shops or better which I know very well. When you bring your truck or car to zeiglar Ford ask for Tim Jacobs he's definitely the advisor that's on the ball. The service advisors all are good but Tim stands alone in my book .. They definitely have my business with free rides back and forth to your home or job. Great job. G marshall

I don't write reviews, but Zeigler North Riverside Ford earned this one…read more Across both service and sales, this dealership shows little respect for a customer's time, intelligence, or experience. My truck has spent weeks here over multiple visits, often sitting untouched, with poor communication and zero accountability. I was charged for repairs that didn't fix the problem, and when the real issue was finally identified as a warranty repair, no effort was made to make things right. Most recently, despite clear conversations about timing and urgency, my truck sat in the lot for days without being touched. When I tried to work around their delay, I was essentially penalized for it. Meanwhile, sales reached out opportunistically but disappeared the moment I asked for a straightforward, no-nonsense valuation. No courtesy calls. No ownership. No customer-first mindset. If you value your time--or expect basic professionalism--I strongly recommend another Ford dealership. I've already moved on, and I wish I had sooner.

Outstanding customer service. Was very nice and knowledgeable of the vehicle I purchased. Two…read morethumbs up

This is not a joke but a very serious experience when I first met Ethan at Ziegler Ford. I got a…read moreidea to swap my 2022 Escape with only 2400 miles for a simulator mileage car. The car suspension finally needed replacement, which I had a prior quote. When the current administration added tariffs I learned repair for my car had double in prices. My idea of swapping was unrealistic because a the car still required upgrades for a new buyer. I was not at the point for a new car, no one pressure me. Ethan walked me step by step, a young man with honesty and integrity. I definitely challenge his every word and actions; why? That's what we do. The best part of wisdom is being a senior citizen, the other great moment is finally meeting a young man that is trustworthy of your time. D Nichols

Quick to respond & get out there. Very thorough report & detail in the numerous photos. His…read morediscoveries helped save me a lot of money in the negotiating process, as well as saving me out of pocket repair expenses upon taking delivery of my out of state car. Definitely would recommend!

I requested a pre-purchase inspection remotely (I'm in Oregon, car is in Chicago), and they were…read moreable to get it scheduled with the dealership, the inspection done, and provided an EXTREMELY detailed report to me via email all in record time. Tons of high quality photos and detailed descriptions of any flaws and other observations about the car. From minor scratches, scuffs and paint chips, to the bumper being repainted at some point, electronics function, driveability/performance, component condition (brake pads need replacing, etc.), they did it all. Seriously top quality work, on short notice, and at a very reasonable price. Highly recommended!!

I purchased a 2014 Chevy Sonic from this dealership and was told the vehicle was in good condition…read moreand ready to go, with only minor issues addressed before the sale. Within about a month of ownership, I ended up having to replace the alternator, front struts, and a wheel bearing, costing me over $1,300 in repairs. While the staff was professional during the purchase process, I'm disappointed that these major mechanical issues came up so soon after buying the car. I believe more transparency about the vehicle's condition would have made for a better customer experience.

Would give zero stars if possible Let's start from the…read morebeginning Bought a captiva from them not even 30 minutes later wouldn't start they said it was a key issue but regardless couple days pass cars starts so we figured it was OK NOPE on our way to our son's heart appointment car turns off and we cant get it back on I get it towed to my house 150 bucks I call them said bring it in a couple days later they tell me its an alternator and its not covered so thats another 800 bucks out of pocket so in 4 days almost 1000 bucks on top of the 6k I paid cash for the car fast forward a couple days and guess what same problem again so almost 7 k spent and same problem they said we can switch the car for something else and boy was that an even bigger/costlier mistake we got 2014 kia sorento and now I've put about another 3k into it aside from the 15k I paid for the truck to fix something that they said they would fix and never did all they have done is give me the run around for a year avoid them at all cost cause if not its gonna cost you way more I thought carmax was bad these guys take the cake PS I am still waiting for my call back PAUL JR its been a year.

My husband and son went to this dealership in October to buy a Volvo. They made it very clear that…read moreworking air conditioning was extremely important because my husband spends hours in the car. The AC was turned on, and they were led to believe it was working. Since it was cold outside at the time, there was really no way for them to know it was not actually cooling properly. About two weeks ago, once the weather got warmer, my husband realized the AC was not working at all. On March 18, he took the car back and was told the condenser needs to be replaced and that the repair would cost around $2,500. After all of that, the dealership said the best they could do was offer a $400 credit. In our opinion, this should have been repaired at no charge. We made it clear from the beginning how important working AC was, and this was not something that should have become our expense so soon after buying the car. They are a dealership, so it likely would have cost them far less to fix than what they expected us to pay, and it would have been the right thing to do for someone who had already spent thousands of dollars there. What makes this even worse is that we traded in our Toyota Avalon because the AC in that car was not working, only to end up with another car that has the same problem. That is honestly unbelievable. What really made this whole situation worse was what happened after my husband posted his negative review. Suddenly, the dealership was willing to offer more help, but only if he removed the review. First, they said they would bring the repair cost down to $1,500 if the review was taken down. Then they came back again and said $1,000 would be their final offer, still only if the review was removed. We said no both times. At that point, it did not feel like they were truly trying to make things right. It felt like they were more worried about getting rid of the bad review than actually being fair about the problem. If they really cared about customer service and standing behind what they sell, they should have fixed this at no charge from the beginning instead of making offers only when a negative review was posted. This whole experience has been frustrating, disappointing, and expensive. We trusted what they told my husband and son at the time of the sale, and now we are left dealing with a major repair that should never have become our problem this soon after buying the car. Buyers should be very careful here, or better yet, save yourself the stress and go to a different dealer. Make sure everything is fully checked, tested in real conditions, and put in writing. I am posting this so other people know exactly what our experience was. I would give this place no stars if I could, but one star is required in order to post a review.

My used Volvo V60 from Autobarn Oak Park Volvo failed before 80,000 miles and had to be scrapped…read moreafter only 15,000 miles of my ownership. Despite consistent maintenance, it needed repeated repairs--multiple sensors, backup camera, tailgate alignment, and a window switch--before a timing failure led to an estimated $32,000 engine replacement. I no longer trusted the dealership's assessment or the car's condition and chose to junk it. I strongly advise caution when buying a used vehicle from this dealer.

Very good preoccupied dealer,the prices were great for quality car ,very honest and professional…read moresalesman, they give me a good deal and the stuff was very polite, I recommend it to anyone.

From the owner: Used Cars, Off-Road Vehicles, Used Trucks, Used SUVsread more

Update on 5/2/26 came back to this dealership and service…read morearea for service on my Fiat and Xavier was so amazing to help me answer all my questions and he fixed everything that needed fixing. And then Xavier's manager helped me understand more about my gear shifter. Thank you service department for having wonderful hard working and knowledgeable and kind staff. Then I went to the express oil change service station and Adrian assisted me and took great care of my car for the oil change and topped off everything I needed (coolant and windshield wiper fluid is what they top off) and added air to my tires after a long cold winter. Oil change is $135. Free popcorn and hot beverages and water while you wait along w vending machines. And Miss Lovely Erica at the sales department was super nice too! She looks out for customers and has their best interest in mind still after 8 years. She made fresh popcorn for customers to enjoy while waiting for the oil change. Thank you Hawk! The staff make the place and thank you for hiring such dedicated staff. And they play 80s music, the gold standard across the world :) Only thing I would ask ... please update the sofa and chairs at the express oil change service area. I understand it's happening very soon but the sofas are lumpy and cloth which is not easy to clean as it absorbs dust and odors... vinyl cushioned single seaters and love seats would be amazing ... just my personal preference like the ones at airports bc they are durable and easy to clean and don't lose their bounce. Then the high round tables and chairs are fine as they can be cleaned easily but the height to chair ratio is too short for petite people like me and once I sat on the chair I feel like my chin is almost hitting the table so please have taller chairs so people like me can enjoy the table. That's just my 2 cents :)

Signed contract on 05/6/26 to secure purchase, plates transferred and insurance notified. I noticed…read morea $2550 difference between the listing and contract sale price. On Friday 05/08/26, I questioned this, they refused to honor the listing price. On Saturday, 05/09/26, they lured me in, wrongfully repossessed the vehicle, and engaged in fraudulent spot-delivery practices. I had my copy of the contract in the vehicle. They removed everything out of the vehicle without my permission and failed to return my copy of the signed contract. I just so happened to have a copy of the sale, receipt, and registration. In addition, they failed to comply with the return of my down payment. Legal action is pending. The attorney general office has been notified. RUN FAST!!!! BEWARE

We went through Swap Motors and couldn't be more smooth. Would definitely go through them again…read more They don't low ball you like all the others.

Was very impressed by this business. Made selling my car very easy, and offered a fair price…read more They were at least 10% above Carvana and well above the many dealers that throw out low-ball offers when you are selling a car. Paid off my loan via their dealer's online portal and gave me my equity on the spot in cash, at my own bank. (A cashier's check would also have been fine.) Ask for Ozzy Sanchez or his associate Kyle. This is a great way to securely, quickly and fairly sell your car!

This dealership is amazing! I came here with a buddy of mine based on the excellent reviews on the…read moreinternet. Jordan is an awesome, knowledgeable, laid back, and helpful salesman. Not pushy in any way! He sold my buddy a very nice Chevrolet Traxx. Was exactly what he was looking for! I hate car dealerships. With a passion. But, I love Currie Motors Chevrolet! Come on down here! Talk to Jordan! You will be glad you did!

I purchased my 2018 Chevrolet Suburban Premier from Curie Motors and, about a year and a half ago,…read morepurchased and installed a genuine GM battery through their service department. The battery clearly carried a 42-month warranty. At the time, Curie Motors could not perform the installation for several days, so I installed the battery myself to avoid being without a vehicle. Now, only about 16 months later, the battery has failed completely. When I contacted Curie Motors regarding the warranty, I was told they would not honor it because I no longer have the original paper receipt. What makes this even more frustrating is that every service visit, vehicle detail, and purchase tied to my VIN is supposedly "in the system," yet somehow they claim battery purchases and warranty records are not traceable. That is extremely difficult to believe from a major GM dealership. The battery itself has serial numbers and identifying information that should easily verify the purchase and warranty status. This feels less like customer service and more like a loophole designed to avoid honoring warranties on GM products. I have been a loyal GM customer, and this experience has completely changed my opinion of Curie Motors. If this is how they treat customers over a clearly warrantied product after only 16 months, I would strongly caution others before purchasing vehicles, parts, or service from this dealership. Very disappointing experience.