Cancel

Open app

Search

Services - Zipcar

Car share services

Zipcar Photos

You might also consider

Recommended Reviews - Zipcar

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

Reviews With Photos

Dashboard alert
Barbara T.

ZipCar sucks. The app doesn't work. Support only offer when you're having an issue is to offer another car - WHILE YOU ARE DRIVING TO AN APPOINTMENT. CAR dashboard said needs oil change and service required. App would not allow me to report this. Car also smelled of smoke. 30 min on the phone w two transfers to continue to repeat myself. No compensation except to get a new car. No thank you I'm trying to get to an appt. Honestly don't rent from ZipCar.

Normal condition of cars. Just destroyed.

See all

9 years ago

Helpful 2
Thanks 0
Love this 2
Oh no 0
Photo of J K.
0
3
0

2 days ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

10 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

7 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

1 year ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

1 year ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

7 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Myk T.
82
3
0

1 year ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Anna K.
599
25
20

1 year ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

1 year ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

1 year ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

10 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

1 year ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Barbara T.
178
100
151

4 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

2 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

4 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 1

4 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Amy H.
0
14
0

4 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

5 years ago

Helpful 4
Thanks 0
Love this 1
Oh no 0
Photo of Deb Y.
0
10
1

3 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

3 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

3 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

2 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

2 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Andrea R.
3731
3411
1864

19 years ago

Helpful 15
Thanks 0
Love this 9
Oh no 0

2 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 years ago

Helpful 0
Thanks 0
Love this 1
Oh no 0
Photo of Chad O.
18
42
19

6 years ago

Helpful 2
Thanks 0
Love this 0
Oh no 0

4 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

6 years ago

Helpful 2
Thanks 0
Love this 1
Oh no 0
Photo of Maggie G.
475
18
9

4 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

5 years ago

Helpful 5
Thanks 0
Love this 0
Oh no 0

3 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

Page 1 of 9

Ask the Community - Zipcar

Review Highlights - Zipcar

Since I joined less than a month ago, I have driven a BMW (on several occasions), a prius, a mini, and a mazda3 hatch.

Mentioned in 7 reviews

Read more highlights

You might also consider

Avis Rent A Car - Look for the GREEN Self Park sign, it's "arrow" points to AVIS/Budget group location. ;)

Avis Rent A Car

(105 reviews)

The Loop

We reserved a car months in advance & came to pick it up. Pick up was very easy our paperwork was…read morecomplete and we were in a new rental in 10 minutes. We had a clean 2024 infinity Q 80. The car was luxurious, had plenty of room for our luggage and a third row of seats. It was easy & comfortable to drive.

Altogether a positive experience. The person running the show here was good at their job, and above…read moreall else, expedient. I appreciated that as I had my family in tow and didn't want to take the morning just to get our car. He took us down to the weird basement parking garage because we had reserved car seats and let us pick the appropriate ones for their ages. Side note, I had tried to call in advance to confirm this but kept getting the national line and they had no real info. For parents reading this, they keep a heap of them and you can specify when you get there, provided you had a general car seat reserved. We got the rear-facing for our 3 year old, and a booster with a back for our 7 year old. Our car (Nissan Altima) was kind of a piece of junk. I'm glad I took video because before we even set foot in it, there were some burns, some fender benders all around, and generally just not in the best shape. Kinda overthinking itself on technology too, with the cruise control and other features not being super intuitive, and CarPlay not working for us throughout our time with it. Anywho, got out of these just fine and dropped it up in Grand Rapids Airport and it got us where we needed to go. Nice to have options in downtown Chicago and this worked out well. Last thing, I booked on Costco Travel which seemed to consistently provide the best overall price and packaging for rental cars in my experience.

Hertz Rent A Car

Hertz Rent A Car

(23 reviews)

The Loop

Okay, here's the deal: Unless it is MASSIVELY inconvenient, you want to rent your car from Delores…read moreat this location. Call & ask for her. She is the kind of person you want on the other side of the desk when you are renting a car. My situation involved needing a rental car delivered to me at an auto repair shop inconvenient to public transportation & cabs etc. Hertz sent a guy out to pick me up with the car the insurance company was paying for me to have while the repair was going on. Nice clean car. Even had a snow brush in the back seat, and there was a toll road transponder if I needed one. Pleasant pickup guy. We had to go to the Wacker location for me to sign paperwork, which went quickly & smoothly. I returned the car directly to the location with no problems except that there was a computer glitch so I didn't get a printed receipt. But Delores emailed one to me.

DON'T , DON'T, DON'T rent from this location. Poor customer service, everyone has an attitude…read more Worst though they are scamming people on gas. My vehicle was 1/4 full when I picked up in garage. Called front desk : they said ok return with 1/4. I took pic of gas gauge. Brought car back and two days later got bill for $120 fill up. I looked at their reviews: my, my over a dozen complaints similar to mine about less than full tank at pick up just in last 6 mos !. Now i'm trying to get reimbursed. Also am considering a police report. They are running a little petty criminal game here, I suspect

Zipcar - carrental - Updated May 2026

Loading...
Loading...
Loading...