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    Jake Sweeney Chevrolet

    1.9 (133 reviews)
    Open 9:00 am - 8:00 pm
    Updated 1 month ago

    Services - Jake Sweeney Chevrolet

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    Here is the verbal agreement

    This place is corrupt, please read so it doesn't happen to you, I will be contacting an attorney over this matter, I am currently going through a trial in life a chapter 13, after going to a few car lots I decided I was going to bring my business here, my salesman was an angel a very godly man and did everything he could to help me, they don't deserve him as an employees to be honest, so during a chapter 13 you have to get an approval letter from your trustee and their is a process but fairly fast process you just have to follow the steps that you agreed to, which I am changing my life so I have no issues following the rules what so ever, that's life, well long story short my salesman was going to be off from Thursday- Monday, he had to attend some marriage retreat or something I believe in that matter and he advised me that he sent the purchase agreement to me and my attorney before he left which he did yesterday, he advised me to come test drive the Camaro on Saturday and to ask for James Stanton/Sales Manager... and also advised me James is off on Fridays, so I was so excited and knew I was going to love this car so I went the following day which is today on Thursday I drove 45 mins after work just to be treated like total trash, I pulled up and someone was test driving the car and I heard them say we love and we will take it literally as soon as I pulled up to test drive it, so I went inside and said hey my salesman is out until Monday, however that Camaro was supposed to have a sold sign on it, he said oh it did I am not sure what's going on let me check, so after checking he sent his Manager James Staton out and he came out and said hey I can't hold cars, I said I understand that but I thought we made an agreement? he made me feel like I was a second class citizen and like scum on the inside, basically he was telling me without telling me that I am less than because we had to maybe wait a few days for the approval letter and he was selling it, as a customer I didn't matter and neither did their word as a business nor did their promises because I couldn't just purchase it right then, but they had my word, but their word was no good nor was their verbal and written words, because we made an agreement to wait for an approval letter, so they told me to stick around to make sure the other customers are not buying it which they purchased it, not the customers fault they probably had no clue, so I stood around waiting feeling publicly humiliated, so when I was leaving I let the other salesman know that helped me as soon as I walked in the door upon arriving, I was like this is disgraceful and disrespectful behavior, he said I totally agree with you. this is wrong, I literally have a text message and I will post the screenshot below I was promised verbally & written- I will be contacting an attorney this was humiliating bottom line and disrespectful and wrong, and I will not be treated or degraded like this as an individual, terrible and bad business practices, I wish this on no one, it would have been one thing if they said hey the car might be gone by the time this process goes through, but we can work out a similar deal, but however they did not, please read the messages for yourself, they made a promise, by calling me and also written. Just wrong on so many levels. Here is just a small summary of the laws, thank god for messages and thank god for laws that don't tolerate this behavior-- Yes, you could potentially face legal trouble for verbally promising someone a car and then selling it, as a verbal agreement can be considered a contract, and breaching it could lead to a lawsuit I will be contacting the better business bureau as well! I sure hope this was worth treating someone like total scum and publicly humiliating me and also not sticking with your written words and also verbal words, disgusting behavior and bad business practices.

    One of the most corrupt parts of our system is company's like this gouging and lying to its customers.
    Tony T.

    Nothing can be more disgusting than an American company doing business and gouging it's long time customers with Chinese crap and charging 500% markup. Literally says genuine GM parts what a f*ing lie!!! If i wasnt in such a predicament where I needed this stupid bolt I would never given them my money. NO one should ever support this thievery. They charged me 25$ for this one bolt. DON'T ever go here if you can avoid it.

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    1 year ago

    Worst service department in Cincinnati. If you didn't buy your car from them, they could care less, even on warranty and recall work.

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    5 years ago

    Update I was never contacted about the situation they have an automatic reply that tries to make them look good. Still a horrible company

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    Page 1 of 4

    Ask the Community - Jake Sweeney Chevrolet

    After applying online or looking at a vehicle when they call you stating that you are approved does that mean you have to put down for $5,000 even if your credit is bad?

    I had a good experience with them. i put 1000.00 down.good luck !

    Don’t See Your Question? Ask Away!

    Review Highlights - Jake Sweeney Chevrolet

    Instead, Don Scott was able to get my son into a 2016 Limited, minus the convenience package on the previous Cruze, for a competitive price.

    Mentioned in 4 reviews

    Read more highlights

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    I am always a bit trepidatious when going to a new oil place because I have definitely had my share…read moreof places that try to sell me things I don't need. Pfefferle, was not one of those places. I pulled into the driveway to get my car serviced and it was packed. I almost left because I figured it may be awhile, but the tech assured me that it was only going to take about 30 minutes or so and with, all my traveling, I can tell you my car Is probably running on mud right now instead of oil... yikes. So, 30 minutes wasn't too horrible. I went inside and most of the chairs were full in the waiting room, but they had a tv playing horrible soap operas and a full pot of fresh coffee. I stood around for a few, and realized they had a stack of magazines that had some unusual titles. I'm an artsy type and they had, sitting on the top of the stack, "International Artist." I was pleased and parked my butt in an empty seat. The guy at the front desk was very nice and took my info. My car has lots o miles, so I told him I wanted the oil that would make it purr like a kitten again instead of an asmatic old lion. I presented a coupon to him and he nodded in acknowledgement. I sat back down and watched him greet several of the regulars by name, and that's always a good thing in my book. After awhile they came in and showed me how dirty my air filter was and I cringed... I knew this visit would entail more than an oil change because it had been a pretty long time since I'd brought my car in for service. After about 10 more minutes he came in and said my serpentine belt was bad, and I had a feeling it was so that was no shocker. Well, my 30 minutes turned to about an hour. Not a huge deal, but I think they had to order my serpentine belt from another shop. What I am bummed about is that they didn't tell me, and my boyfriend overheard them ordering it from another shop. Had they set that expectation of my wait, I would have been fine. When I was all done and ready to pay, the guy told me that my coupon wasn't valid because I used a more expensive oil. I probably looked like someone kicked my puppy because the original guy never told me that. For a high mileage oil change, fluid top off, air filter, and serpentine belt I was looking at $160. After he realized the first guy had been told about my coupon, he gave me a $10 discount. I was happy again! He also gave me a loyalty card that gives me my 6th oil change free. Bonus!! The thing I liked the most about them, is that they could tell my car had some issues while starting, and they offered some ideas and mentioned that the auto shop up the street was theirs too. I can say that I will definitely be back here, and I may even try out their auto shop. The service was great, and my car's asthma is silenced for a bit. :P

    I don't know how to say this we always loved Pfefferele.... But in recent years not so much in 2023…read morewe we had put in a new air compressor it went out before the warranty was up and they kept saying I hope it's still under warranty, it was we had the paperwork, and yes a man at the counter sai " yes it is under warranty, once they did not get everything oil in and the last oil change that didn't screw the screw in tight enough and we lost a lot of oil, a man from church screwed it in tight for us and put in oil the gentleman from church ask where we got the oil changed we told him, and told him about the faulty air compressor too, he as are we, not sure about going back to Pfefferele any more....... Really feel sad

    Jake Sweeney Chevrolet - car_dealers - Updated May 2026

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