Pat is awesome! This is my 2nd purchase at this dealership and Pat always professional and great at…read morecustomer service! Thank you!

I dropped my car off to perform a setvice. I had to call the dealership a few days later because…read moreno one ever called or texted me to tell me my car was completed. The service guy said that he thought he left me a message. He never apologized when I came to pick up my vehicle. That doesn't show good customer service at all. How do you not call a customer regarding their vehicle?

My oil change was fast, friendly, and reasonably priced!!! I would recommend this place for routine…read moreservice.

Fast, friendly and HONEST! Will go above and beyond. I will be back! Took my car in, they suggested…read moresome services, however told me the most important and what could wait to be done. Not pressured

Helpful and professional! Uriel's made sure my car was good to go at an extremely fair price.read more

I went through Hagerty to get my car towed to Indianapolis and Uriel's showed in within the hour to…read moretake great care of my car and get it to the shop. The driver was very polite and ensured that my car was strapped down nicely for a long road trip. I highly recommend them for your towing needs.

Great honest people, no sticker shock or surprises. They do tend to be a week or two out depending…read moreon what you want done so plan accordingly. The first time I took my vehicle there, I was getting a second opinion on an issue I was having with my driver side door not locking. Dealership quoted several hundred dollars on a new lock assembly - the whole nine yards. Wendell found that the door panel simply needed adjusted and I had my car back that day for a fraction of what the dealership quoted. Honest mechanics are hard to come by

They got me in 3-4 days if I remember correctly, I came in to get my car looked at with major…read moreissues and they said give them 2 days and the car will be ready, and I mean they had a whole list of issues wrong with the car and I'm going to pick it up tomorrow which is a Wednesday and they started working on it Tuesday morning. I will NEVER go to any other car shop as long as they never go out of business, my family has been going to this shop for YEARS and I wouldn't trust and other businesses other than them.

Emily H. was amazing and knowledgeable about Subaru. She helped make a stressful process very easy…read moreand exciting. I appreciated her laid-back personable but professional nature. She taught me about all the incredible features in my new ride and was very attentive and quick to respond. I'm a Subaru person for life now! Thanks Emily!

Cruz Bryant was my salesperson and did a fantastic job, thank you. Ask for him! Also I was in and…read moreout quick and in a hurry. They did not waste my time.

Sales 5/5: Customer service was great! Paperwork took forever from the bank side but staff was…read moregreat through that process. Truck 4/5: 2019 Ram, super clean interior. Exterior had some small blemishes but I saw them before purchas. Engine 0/5: After 1000 miles making.a massive ticking noise that I have been chasing. $2000 in so far in the engine. After working on it and noting missing and loose bolts it definitely had prior work done to it.

I usually don't do reviews but buyers DO NOT BUY HERE!!!! He sold me a car and I had my guy look…read moreat it I need a new engine. Now I have that either a car payment and I'm screwed. He was not nice about helping me either it. I know you don't know me but beware of this dealer. I even did my due diligence on car research. I've had it two weeks.

Ok, I've found my new repair shop. I took a car there this morning and was extremely pleased with…read morethe service. I'm donating this car to someone in need and when I told Todd at the service desk that, he called the mechanic to come up and tell me what absolutely needed to be done vs. what was a "nice to have". They have great service at a fair price, and are customer-focused. And the place is immaculately clean. They are first-come first-serve so get there early for faster turnaround. Kudos to Todd and the whole team.

Just got my muffler replaced here. Was able to come in without an appointment so it's first come…read morefirst served. Todd helped me and it took just under three hours so much sure you plan some time. They have a small waiting room with two tvs. It was $575 for replacement of two parts of the muffler. Unfortunately I did have to take it back due to a sound when going over bumps but I was able to bring it back next day and it was fixed! They are currently going thru renovations but very open! You can see your car getting repaired and downside is you can hear EVERYTHING. Plenty of parking in their private lot which takes up a whole corner in Covington. Would I come back for work? Yes I probably would.

Excellent friendly and professional service. Very much appreciated. Thank you. Will return.read more

I 100% recommend this shop! They are great! We were driving from Michigan to Tennessee and our car…read morebroke down in Cincinnati. I called 3 other shops that couldn't get me in. Elite recognized my emergency and got me right in on a Friday and back on the road in 3hours. Their prices were more than fair. The girl in the office "Emily" took us to a spot for lunch so we didn't need to pay for an Uber. My car was fixed right and fast. I couldn't be happier. Be sure to ask for Ken when you call.