Unfortunately my car broke down on the highway and I somehow had just enough power to get to…read moreSnyder's Car Care. My transmission blew. By chance and circumstance, the car landed at Snyder's and I'm so glad it did. The experience was phenomenal from consultation to delivering the bad news of the transmission. They even arranged for the car to head to its final resting place. Snyder's isn't super close to my home but I'm willing to travel for car needs in the future because they were so trustworthy the first time around. They made a sucky situation not as bad.

Don't go here jeff is a crook doesn't like to pay people extremely dishonest!!!! Never fixed my…read morevehicles had to pay someone else and never got money!!!

I brought my vehicle in to get an inner and out tie rods on both sides replaced. Had my car test…read moredriven to see if things were good I was given my car back with missing zerk fitting on my left Tie rod and was given a trash alignment. My vehicle would veer off to the right when you let go of the wheel. I came back to have them put in the zerk fitting and was met with some sarcasm and frustration. The guy that handles the customers told me "it must have fell out." Very unprofessional for making an excuse and owning up about it. I don't understand how a component like that could just fall out when it's meant to keep the parts in. Overall the service here was unsatisfactory I spent a lot of money here for what I got and the service was very slow I feel scammed.

Don't go to this place, don't take European cars, they did a bad job for me and I'm still paying a…read morecredit of 1200 dollars for a bad job. I'm tired of explaining to the lender that my car keeps sounding like it doesn't have brake pads, crazy

fits off he deserves no stars poor services, scammed me out of $80 said he fixed my car and he only…read morereset the codes on my car so that I was able to drive off the lot with no codes soon as I get 10 minutes into driving my car shut down and start smoking all over again doing the same problem it was doing before I brought it to him so he lied and didn't fix my car whatsoever!! I will be reporting him to the BBB for his poor services and being money hungry , taking people hard working money and not fixing the root of the problem!! all he kept saying is you didn't spend thousands with me only $80 no I can't give your money back! and that he charge for diagnostics when he told me the first hour was free and he charge for anything after when he only spent 48 minutes on my car as stated in the receipt pure trash he is also if you have been here back in 2018/2019 this is NOT THE SAME JOSE THAT OWNED IT BEFORE HE SOLD IT TO ANOTHER HISPANIC NAME JOSE!! The services Jose gave before is not the same as this NEW Jose that's portraying to be the Jose that owned it previously!!! LONG STORY SHORT DO NOT WASTE YOUR MONEY!! his communication suck he will have you waiting days for your car to driving out there and him not being there and ignoring your calls and turning his phone off then contacting you hours later with excuses!! do not go here!!!!

We have no idea why this guy its still in business we are tcbmwx5 inc and this guy purchases from…read moreus a transfer case 2011 porsche cayenne and we end up repairing the one he try to open see pictures this person its not a mechanic well he is but a very bad one.. so ones he install the transfer case he destroy trying to opened and his customer left very happy he open a complaint with pay pal we have no idea why but he open a complain for 1200.00 dollars but pay pal make an error and refund him 2400.00 we call jose to get this case close ..that he needs to send us 1200.00 dollars because pay pal made a big mistake .. he never answer the phone any more and the texts well we have to call pay pal again and make a big complaint about the error his a bad person thief and a Lier

I've lived in Cincinnati for almost 20 years. I have been going to Spradlin for nearly that long…read more When it comes to repairing your Japanese import car, you cannot do better than Spradlin. Once my car is out of warranty and my repair dollars are coming out of my pocket, I take my car to Spradlin. They are professional and they are cost conscious always telling you the most economical option for getting your car back on the road. They are fast A couple of times I have taken my car there for very minor troubleshooting and they haven't even charged me. Today was one of those days. The guy said "No charge." I said "Really?" He said "Yeah. It was easy. No problem. No charge." One caveat. The word seems to be getting out so they are getting busy. But, they will work to get you in. You can't go wrong with these guys.

This is a the best repair shop I've ever used. My husband has been a customer for years. Yesterday…read moreI had to drop my Honda off because it was making an awful noise. I had my car back, running safely, smoothly and quietly again, in less than 24 hours. They are professional and knowledgeable and I feel confident when dropping off my car that it will be fixed properly. They are honest and the prices are fair. I'd definitely recommend this repair shop to anyone needing car repairs.

I took my car to this location in December 2025 to repair a flat tire and was told the issue was…read moreresolved. In February 2026, during a routine oil change and tire rotation at my dealership, the technician informed me that one tire was out of balance. Upon inspection, they discovered that Tire Discounters had broken part of my rim and left two deep gouges on the inside of my tire--so deep that the wires were exposed. I returned to the Tire Discounters location immediately and requested reimbursement for the damaged tire and rim. The supervisor, Morgan, stated that the decision would need to be made by Frank, the Zone Regional Manager. When I spoke with Frank, he was dismissive and offered no apology or willingness to reimburse me for a new tire and rim. I asked to escalate the matter, and he stated he would forward it to the company's Vice President. It has been 7 days, and I have not received any follow‑up. This experience has raised serious concerns about the integrity and customer service at this location--from the technician who deemed the tire safe to drive, to the management who failed to take responsibility. I am giving 1 star only because I am fortunate the tire did not fail and no one was injured.

Poor customer service. Just read the reviews. When they respond and say email us they never…read moreresponded. So it's a double bad customer service.

What impressed me the most with this garage is how quickly I was able to get my car in for service…read more The owner/ mechanic was very transparent with what needed to be done and cost of parts. Mr. Byrd was able to get my front brakes done in a few hours and have me rolling again. Now this is a one man garage and just a garage. So there is not much of a waiting area and pretty much everything is going to be dirty. This is pretty much my only complaint with on the spot garage. No complaints about the work done on my car though.

I've been going to On The Spot for years. Bottom line, Cliff Byrd and his shop is the one and only…read moreshop I'll trust with my vehicles. Fair and honest pricing. Performs true diagnostics without throwing parts at the problem. As mentioned in other reviews, it's a one man shop so being flexible while scheduling service during peak seasons is needed. However, in my opinion, well worth the adjustment. Cliff, a certified ASE Master Technician, stays on top of the latest technologies and diagnostics tools to service all makes and models. I have a diesel, which he shows no reservations on servicing. And did I mention that On The Spot also services marine engines as well? Absolutely, hands down, the best of the best in this area!

I am always a bit trepidatious when going to a new oil place because I have definitely had my share…read moreof places that try to sell me things I don't need. Pfefferle, was not one of those places. I pulled into the driveway to get my car serviced and it was packed. I almost left because I figured it may be awhile, but the tech assured me that it was only going to take about 30 minutes or so and with, all my traveling, I can tell you my car Is probably running on mud right now instead of oil... yikes. So, 30 minutes wasn't too horrible. I went inside and most of the chairs were full in the waiting room, but they had a tv playing horrible soap operas and a full pot of fresh coffee. I stood around for a few, and realized they had a stack of magazines that had some unusual titles. I'm an artsy type and they had, sitting on the top of the stack, "International Artist." I was pleased and parked my butt in an empty seat. The guy at the front desk was very nice and took my info. My car has lots o miles, so I told him I wanted the oil that would make it purr like a kitten again instead of an asmatic old lion. I presented a coupon to him and he nodded in acknowledgement. I sat back down and watched him greet several of the regulars by name, and that's always a good thing in my book. After awhile they came in and showed me how dirty my air filter was and I cringed... I knew this visit would entail more than an oil change because it had been a pretty long time since I'd brought my car in for service. After about 10 more minutes he came in and said my serpentine belt was bad, and I had a feeling it was so that was no shocker. Well, my 30 minutes turned to about an hour. Not a huge deal, but I think they had to order my serpentine belt from another shop. What I am bummed about is that they didn't tell me, and my boyfriend overheard them ordering it from another shop. Had they set that expectation of my wait, I would have been fine. When I was all done and ready to pay, the guy told me that my coupon wasn't valid because I used a more expensive oil. I probably looked like someone kicked my puppy because the original guy never told me that. For a high mileage oil change, fluid top off, air filter, and serpentine belt I was looking at $160. After he realized the first guy had been told about my coupon, he gave me a $10 discount. I was happy again! He also gave me a loyalty card that gives me my 6th oil change free. Bonus!! The thing I liked the most about them, is that they could tell my car had some issues while starting, and they offered some ideas and mentioned that the auto shop up the street was theirs too. I can say that I will definitely be back here, and I may even try out their auto shop. The service was great, and my car's asthma is silenced for a bit. :P

Our maintenance required light was on in our minivan, dropped it off to Pfefferly for an oil change…read moreand confirm there was no other issues. They had everything replaced in no time at all. Love having a trustworthy locally owned & operated company that provides quality service in a timely manner.

If I'm honest - having to take my car to a "car shop" even for routine maintenance is like going to…read morethe dentist. You know you need to go but you don't want to. So I'm happy I've found Christian brothers. They have been very transparent, have great service and fair pricing. The staff is constantly pleasant and responsive. We've taken several cars there and each time have received good service. Today was an oil change. I appreciate the free inspection to know what needs to be considered for future work. They also give photos of the items in question. The waiting area is always clean and comfortable. When I picked up the car there was a handwritten note thanking me for the business. In this day - any thank you note is an above and beyond gesture, but to have it hand written was a pleasant surprise. I will definitely continue to do business with them.

He made it right i can't fault them for that actually. Did the right thing. I should have waited…read morebefore i ripped them apart. Honest shop.