1. Jaguar Dayton

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Dayton, OH

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Jaguar Dayton

2.5 (13 reviews)
Open • 9:00 am - 6:00 pm

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9 years ago

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CarMax

CarMax

(53 reviews)

Only have experience selling a car here, not buying. I'm sure they're two different experiences…read more Emily E was so kind and QUICK. We had brought the wrong type of document to verify the title and my wife's maiden name and she told us what we needed and where we could get it. When we came back a few days later she got right to it and got us in and out in about a half hour to an hour. Our online appraisal matched what they offered in person, always a plus, especially since this is a gripe people have, though I think people are overestimating what they actually have.. Emily was very friendly and knowledgeable, the other staff seemed very relaxed and approachable, as if the team actually enjoys working with eachother.

DO NOT BUY FROM CARMAX -- WARNING: Title and Registration Problems & for Fellow Military Families…read more I purchased a 2024 Ford Explorer XLT from CarMax in JUNE. CarMax failed to properly handle the title and registration. My husband is active-duty Air Force, and we completed a PCS in August 2026. Before the move, I was told by CarMax that my plates would be shipped to our new home in August in Dayton, Ohio. When we arrived, the plates still had not arrived. After many calls, repeated follow-ups, and involvement from CarMax Customer Relations, I eventually learned that CarMax could not register the vehicle and offered me a branded title. In SEPTEMBER 2026, CarMax found me a substitute vehicle. I spoke with USAA and was advised that I could substitute the vehicle on my existing loan rather than taking out an entirely new loan. I provided this information to CarMax in great detail. Instead, after CarMax bought my original vehicle back, they told me they could not provide the documentation needed. As a result of this situation, I have incurred additional costs and financial consequences, including paying for additional temporary tags after the original tags expired, made a $600 car payment and paying interest on a vehicle I wasn't able to keep, having my credit impacted by multiple loan inquiries within a short period, and received a higher interest rate on the new loan. Customer Relations is aware of the situation but has not contacted me regarding my concerns.

Cochran's Automotive Detailing

Cochran's Automotive Detailing

(27 reviews)

Cochran's Automotive Detailing was a splendid find recommended through the next-door app. Being…read morenew to the area we are thankful for the recommendations we have received, everyone has been spot on and Cochran's delivered a service that I really don't think can be beat. We needed a detailer as we found mold in our 2007 Honda Odyssey, besides the mold we have 3 little kids 7 and under, so you know how it goes, crumbs galore spills and more. The more always scares me, who knows that it is? Their communication through phone and text was fantastic, able to give a quote a head of time and get an appointment as well and with humor too, gotta love humor anytime but especially during a pandemic. Make sure you get an appointment as I think that is the only way to get your car serviced. Mr. Cochran came right out when we pulled up (had a mask on) and took care of everything. You don't have to clean the car ahead of time, they clean all that out and put it in a bag for you when you get back and pick up. The car was done the day off within 4 hours and they did the inside and out and it looks absolutely great. And for the price, you can't beat it, love the personal touch Mr. Cochran brings, he even offered his recommendations for Dayton, once he knew we were knew. He said call me anytime, I can recommend lots of places for you. It's always a great thing when you are treated as a friend and not a customer, thank you Cochran's Automotive Detailing, you did an incredible job, we will recommend you any chance we get...Kudos!!

Detailed Subaru Forester. Was in need of a thorough detail. Both inside and outside done. Highly…read morerecommend.

Interstate Ford

Interstate Ford

(61 reviews)

The service and parts center were fabulous. I just needed a lug nut cover, but they only sell as…read moreunit of lug nut cover and lug nut itself. They sold me one for a decent price and put it on the car for me without charging me. Thank You Dustin, Tim, and Nick!

I waited two and a half months for my custom order Bronco. Unfortunately, my salesperson was off on…read morethe day of pickup, so I worked with Noah to complete the purchase. My experience with Noah and the sales manager, Thomas, was very disappointing. Noah was hostile during our discussion of an "updated quote" they presented to me at the last minute. Thomas refused to honor the documented commitments made by my original salesperson, with whom I had been working for months. The trust I had in Interstate Ford was eroded so quickly at the final stage that I felt I had no choice but to walk away from the Bronco I had customized and waited months for. It was an incredibly frustrating experience and a complete waste of almost three months. UPDATE: After posting this review, I spoke directly with GM Paul Nichols. Rather than addressing the concerns I raised about the way the transaction was handled, he defended his staff, told me this is how they do business, and called me condescending for asking questions about the numbers. He also said his staff agreed that I was the problem. That conversation confirmed for me that this was not an isolated issue with one employee, but a reflection of the dealership's culture and how they treat customers when a deal is questioned.

Jaguar Dayton - car_dealers - Updated October 2026

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