Same group of people have been here for years in sales and service. Something you dont see with car…read moredealers.

The service and parts center were fabulous. I just needed a lug nut cover, but they only sell as…read moreunit of lug nut cover and lug nut itself. They sold me one for a decent price and put it on the car for me without charging me. Thank You Dustin, Tim, and Nick!

This is my preferred Mazda location even though it's an hour away from me. It's a nice and updated…read morelocation. They have a large waiting area with plenty of drinks and snacks. Juli has helped us multiple times. Both my mother's used GMC Acadia and my used CX-5. She's always super nice and helpful. If she isn't able to answer a question she'll check for you. Brayden is great with financing and walks you through the entire process. He answered plenty of questions in the days leading up to my purchase of a used car on the lot. Highly recommend!

Apparently they didn't want to sell me a car. Walked around their lot for a while looking and was…read morecompletely ignored. I'll go buy elsewhere I guess.

I have been going to this dealership to get my 2018 Hybrid Camry serviced on since I moved here in…read moreJuly 2020. The service advisors are very knowledgeable and helpful. I mostly just get routine maintenance on my car but if I had a problem with my car, I would not hesitate reaching out to them. The lounge waiting area is kind of small and there aren't many amenities like some Toyota dealerships. However, it is a comfortable lounge area but small (and it can get crowded). They do have a coffee maker and used to offer free bottled water. But as of today, May 31, 2023, only the coffee machine remains and a few vending machines. Scheduling online is relatively easy but they do book up pretty quick. I wish they offered service on Saturdays. That would make it a lot more convenient since people are usually busy during the weekday. However, the service is very good and I will continue to go there.

Since the name change from "Walker" to "South Dayton", the overall quality of service has…read morenoticeably declined while the cost has increased. To start, you can no longer schedule service through the Toyota App. Because of this change, I had to call and make an appointment the old-fashioned way--by actually speaking to someone on the phone--just to schedule an oil change. For comparison, Reichard Chevrolet offers a Fast Pass oil change with no appointment necessary. I arrived today at 6:45 AM for my 7:00 AM appointment and waited for the doors to open. As usual, check-in was done using a pen, paper, and manually writing down VIN numbers and damage notes. This process feels outdated, especially when dealerships like McCluskey Chevrolet have been using automated check-in technology for over a decade--and they offer free snacks, drinks, Apple workstations, and a dedicated lounge. When asked if I planned to wait for my vehicle, I said yes. Josh told me it would take about an hour. My vehicle was finally ready at 8:20 AM. Then came the bill: $93.39 for a basic oil change. When I asked why the price was so high, Josh explained that prices had increased a couple of months ago. It seems like everyone is jumping on the "tariff" excuse to justify higher pricing. For context: On 06/17/25, I paid $79.54 for the same service--before the name change. On 09/18/25, an oil change at Joseph Airport Toyota was $80.62, and they include free coffee and donuts. The price increase alone is frustrating, but the addition of hidden fees--like a "Document Storage Fee"--makes it even worse. And while coffee is free, you'll pay $1.75 for a single Pop-Tart. Overall, the combination of rising prices, outdated processes, and declining customer experience makes it hard to justify coming here when other dealerships offer better service, better amenities, and lower prices. You could save $12.77 by visiting Joseph Airport Toyota, and enjoy a more modern experience while you're there.

Rip-off artists. Conmen. Scammers. Crooks. Flimsy flam guys. Dishonest. Greedy. Rude…read more Unprofessional. Uncaring. Soulless. Deceitful. These are just a few words to describe this "business". Both the cars this place have sold me have been junk. When I took them in for service I was charged a hefty fee for a diagnostic. So I had to pay them to tell me what was wrong with the car they sold me. I should have known this place was shady when Steve V left it.

I took my Silverado truck to this wishy-washy dealership and I let them know that I was making a…read morevery long trip and I needed a good inspection done but check all the fluids and everything so they claim they did that. I get on my journey from Maryland to Florida and all the fluid from my rear differential spewed all over the truck in the trailer. Which is where they the fluid in the rear differential and didn't tighten the boat all the way down. They claimed that they did not do that. Which I know they did they intentionally did that and left it loose. That way I could bring it back in and get it serviced by them for more money. So I had taken my Traverse to a certified dealership in the Dayton area that was not a Jeff Schmidt . Had them inspect the car and look it real good. No issues. I didn't took it to Jeff oil change done. the inspection with just to appear, and they reported to me saying that there is a pinhole in the power steering line. Which would have been visually observed in my prior inspection from the other certified maintenance guy at a different location. So I allow them to do the oil change and inspection again on the fluids for this vehicle. Not even too much down the road guess what popped up on my dash??? " LOW - ADD ENGINE OIL" This place is hideous and they are about sabotage for future service

Great experience. Fair prices, honest people, and they had the part I needed ready fast. Staff was…read morehelpful. Definitely coming back for future parts.

Avoid AT All Cost Don't know what they have, waste your…read moretime. Selling junk with tail light warranty. Beware

Over the years I have purchased or leased many automobiles from a variety of dealerships in the…read moreDayton area. Most of the sales people were more interested in their commission check and a quick sale than creating a pleasant buying experience focused upon my needs, preferences and budget. Ken Sparaco, at Castrucci Auto Mall - Honda, is a model example of a professional sales consultant. Ken's low key, yet upbeat approach immediately caught my attention. He listened to my current lease commitment, my needs in a new vehicle and my time frame for buying. Without skipping a beat he provided me with a couple of options on two different Honda CRV models. To make a long story short, my wife and I now own a new Honda CRV that we LOVE. Additionally, the process of arranging for our lease went smoothly and all of the terms of the sale were as previously agreed. NO SURPRISES! If you are in the market for a new Honda, I highly recommend you seek out Ken for your next car purchase. I believe you will be as impressed as my wife and I are with Ken Sparaco. Eric W

Service for oil change took a long time then they tried to sell me a battery they said mine was bad…read moreThey a girl for a service advisor and she took 15min to close my bill Ever time a go the for a oil change the keep trying to sell me battery. And telling I got something else wrong with cat.

While the review is assigned under "Jaguar of Dayton" (parent company), it belongs to the Range…read moreRover division. It had been a few months since I had driven my car, when in doing so warning lights started illuminating. Unfortunately, I was nearly an hour from home; fortunately, I was only a couple of miles from RR. Jerry and the couple of service techs were very helpful when I popped in on them in a mild panic. While simultaneously talking me off the ledge were they able to attend to the couple of issues necessary to get me safely back on the road. In the couple of times I've had to have my car serviced (both planned and UNplanned), this group has been nothing short of professional and highly service-oriented. Highly recommend.

I was looking to buy a vehicle. Excited after finding the perfect one online this morning, I was…read moresure today would be the day I finally bought a Jaguar! I just had a couple of questions... So I filled out the form on their website. I entered my questions and even included the vehicle VIN (I wanted to be sure they knew which vehicle I was interested in). The first email arrived! The salesperson said that they had not opened yet, but said I would be "my top priority when I return to the office". Also, they mentioned "We're going to work very hard to earn your business!" YAY!! An hour later a second email appeared. They were open! Oddly, it was a different person than the first contact. Oh well, no worries. This person assured me "We have received your request for information and we will be contacting you shortly." Okay, I would wait, I guess. Another hour, another email. At least it was the same person as the first email. They wrote: "We look forward to assisting you; what question's can we answer for you or additional information could we provide?" (sic) What? I had already asked the questions. They had already assured me they were getting the information for me. Now we were back at the beginning? Did they even read my first email? And who makes "question" plural by adding an apostrophe??? I emailed back, stating that I only needed to know what was in my first email. And I waited. And waited. But they never got back to me. Nothing. I checked the links in their emails. Their main site was "Not Secure" according to my browser. I searched again for the answers to my questions in their listing, but they had no detailed information listed. I don't think I want to buy a "luxury" vehicle from a company who can't read, can't get back to me, can't secure their own site, and (most of all) can't make a simple word plural. I'm honestly not sure if they even want to be in business.