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Jaguar Bolera

3.3 (79 reviews)
ModerateBowling, Mexican, Bars
Updated 3 months ago

Jaguar Bolera Photos

JAGUAR BOLERA ATMOSPHERE

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Cucumber Sling made my the bartender
Marissa M.

I celebrated my 40th birthday here this afternoon in the private Karaoke room. I had my heart set on visiting Jaguar for sometime now. Upon arrival at 4:00 p.m. we met with a woman at the services counter who informed me that there is 1 karaoke room that was currently being occupied for a large party. We decided to grab drinks, play darts and take a look at the boxed games they offer for free. The gentleman who was bartending was very kind and friendly, he wished me a happy birthday and I decided to order the cocktail of the day the cucumber sling with Tito's Vodka. I decided against the drinks on tap for self pour that charge by the ounce. The value for drinks here isn't worth it. Especially for the small glasses they're served in. As soon as the karaoke room was free, I alerted the service attendant, who seemed overwhelmingly busy and the place seemed understaffed. She informed me that the mics ran by batteries and a iPad operated the karaoke system that required charging with a wall cable. This was the one thing I wanted to enjoy with friends for my special day here, so I was adamant about requesting the room. I paid $45 for the hour, as weekends are considered Peak Hours. The selection of songs available was great and the iPad system was so easy to use once she explained everything. We experienced 0 technical difficulties. We had a blast ! The private Karaoke room is something that is offered a lot in New York City but I have yet to find many in Raleigh. I enjoy the fact Jaguar is the only " eatertainment" center in the area and how original what they offer is. I wish they offered more karaoke rooms in this building. It's so spacious but it seems to be missing more activities. I didn't have an interest in the duck pin bowling or pool. What I appreciated about Jaguar Bolera, is how they don't try to tag on extra service or tips to your tab. The place is also immaculately clean !!!!!! The drinks do need work and customer service could be better. More staff is needed on the floor so that one person doesn't become inundated with tasks.

Natika G.

If you're looking for something different to do this spot is for you! The staff is so nice and breaks everything down for you. The self pouring station is so unique! You get a wrist band and each drink is clearly labeled. The price is listed also so you know how much money you're spending. They have so much to do here. Darts, bowling, game boards and a karaoke room! Everything is first come first serve. The space is huge and has an upstairs! The food is cool but the salsa you get with the chips is gross!

Uno
Shenna W.

I attended a networking/Friendsgiving event at the location. The event was great - so review is about the establishment. The food they served was okay - the Mac and Cheese was burnt. I will say they did label the food regarding the majority food allergies - so that was good. They weren't very clear about how the beverages were to be obtained and when we asked the employee just "pointed" to where we should go - never said a word. Odd. Speaking of many of the employees really didn't speak - it was odd. Like you ask a question and they would be very short or like before point - who does that?! The music was good and LOUD - it was sometimes hard to hear the person right across from you. Where we were seated it was cold. Not sure if that was because we were near the doors but it wasn't comfortable sitting there without your coat on. Parking was confusing and how to enter was just as confusing from the parking deck lol there were several people in the parking deck wondering around looking for how to get to the entrance.

Joel J.

Limited drink options to mostly wine and beer; not that many cocktail options. Drinks are slightly over priced as well.

darts
Melissa Z.

This place is super unique for Raleigh and will do good just based off that. It's also designed really well and super modern and trendy on the inside. It's a large space with bowling, a board game room, darts, a karaoke room, drinks on tap, food, and more. It is also pink and purple cheetah themed so very cute for pictures. There are not too many bowling alleys so you will have to reserve it and plan ahead for your night here. Unfortunately we came here during two work parties who had it booked all day. Also- their bowling is different than the regular alley with small pins and balls. The drinks on tap range from the usual beer to wine and cocktails. It was cool to be able to get a bracelet connected to your card that you can tap to the screen and have it charge your card automatically. However, the cocktails were just not good. I think we had about 5 small drinks and got charged around $90. If they were great drinks I would've been happier with it but the drinks tasted cheap and watered down. There is only one karaoke room and that was also reserved for the hour so we threw some darts then went to the game room where we grabbed two board games to play and ordered food. The food was awful. I thought it was supposed to be a great dining experience but both the chicken quesadilla and overcooked chicken wings completely missed the mark- I would rate both a 3/10. I think a place with so many drinks and games NEEDS great food, or else people will leave looking for food. We left hungry and did eat somewhere else after. Even if they would just stick to great bar bites people would be happy. I have heard others say they thought the food was not good either and I just would not recommend it which is very unfortunate. I think this place can grow into something fantastic!

Bowling
Holly K.

What a fun new spot!! I will say this place is loud (mostly because of the bowling), so just be prepared for that. We went in with a large group and sat down to have dinner first. Everything is first come first serve, they don't take reservations ahead of time. When we arrived for dinner, we put our name on the waitlist for bowling since that was on an hour wait. You order food at the counter and then they bring it out. The dry rub smoked wings were probably my favorite, super tasty. Folks also enjoyed their tacos and the guac. The churros are amazing, highly recommend them, they come with a cinnamon chocolate. The other dessert come out of their dessert vending machine which was neat. Bowling was also a lot of fun. It's suck pin and you can wear your own shoes (don't need to use bowling shoes). Overall something different and fun to do. I loved the decor, it's fun bright and colorful! The easiest way to access the building is to park in the deck and walk over. They are in the far corner of Iron Works.

bubbles in my chardonnay
Lori R.

We wanted to love this place so badly since we are huge Top Chef fans and enjoyed watching Manny. We had heard great things about their recent Top Chef dinner and after party, and am guessing we would have loved those events. Since we couldn't attend those, we were excited to try it out this Saturday afternoon for lunch. Like: greeted at door by a friendly Gal who told us the lay of the land. Dislike: that it's complicated enough that someone has to explain it to you. Dislike: discovered they only serve brunch menu until 3pm. They should make that clear on their website cause the regular menu is what enticed us in on a Saturday for lunch. Like: Gals at counter were nice. They even let us get a wrist band for drinks there after ordering our food, so we didn't have to go elsewhere, which is what we had originally been told to do. Neutral: the 18% automatic service charge. I had thankfully read reviews about it and knew to expect it. Have no problem paying service charges even when we are getting our own utensils, drinks, and ordering at a counter. Like: food is brought to you. Like: Wings good. Juicy. Zesty sauce. Husband said brisket sandwich was good. Dislike: The $18 sandwich came with nothing on the side. And wasn't exactly huge. Not enough for a meal. Same with the wings. I usually can't eat a whole order of wings, but I ate all 7 pieces and felt like they couldn't have been chintzier with the celery. Liked that they shaved the celery, but come on, maybe it was half a stalk's worth? Big dislike: We had just paid $45.98 for these two items and both of us were not even full. Note, we have zero problem paying higher prices when they are warranted (see lots of previous reviews), but come on, throw in a bag of chips, a cup of slaw, something with that sandwich! How about a whole stalk of celery and maybe a carrot stick with the $18 wings? Bigger dislike: (bordering on hate): the drink system. We have been to multiple places over the years with the pour your own system, but the system they are using here is flat out awful. Other establishments will have you pay a certain amount and then you pour what you want up to that amount. Here you give them a credit card, get a wrist band and have to trust them. Thought I'd have a glass of wine. Found a chardonnay that I've had in the past. Saw it was $2.00 an ounce, which sounded reasonable. Grabbed the same size glass I use at home, started to pour and literally a trickle came out. No big deal, but how do I know if I got charged for a full ounce or what? Went back to the counter and one of the gals checked my band and assured me I hadn't been charged for it and pointed to the drinks on the other side. Okay, went over there, and poured what I would have expected to be five ounces and looked up and it said EIGHT ounces. Uh, no. At this point there were lots of people at the counter so I just sucked it up. Husband went for beer and came back with mostly foam. HATE: Time to leave. Still hungry. Have spent $46 on food and "service". And have no idea what exactly our card will be charged for the glass of wine and beer foam. Went to counter to ask about cashing out. Well, you don't do that there. Told we would be cashed out in 24 hours. But she could cut my band off. Okay...thanks. It's been over 24 hours and I have still not gotten a receipt about the drink charges via email. They had sent an immediate receipt for the food, so I know they are capable of doing so. Went online to my credit card and discovered the charge for our drinks was $25.37. Just for my own sanity I went home and used a measuring cup to measure 8 ounces of liquid in the same size glass and I know for a fact that's not what I poured. Nitpicking: Only one soap dispenser and one dryer were working in the women's room. Not a big deal, but it's a new place so why aren't both working? Overall we both left feeling ripped off. Hate that! The two things we did eat were good, but not any better than what we could get elsewhere with full service. I get that restaurants need to come up with new concepts that have less staff to pay, but the weird thing here is there appeared to be plenty of staff around. Games: the sign said darts, board games and cards are free. Maybe we should have played something to feel better about having spent over $70 for one sandwich, some wings, a glass of wine and a glass of beer foam.

Chips and salsa
Jessica K.

I wanted to try this place, since it is new. I went with some friends, and we got some food and drinks. I got the pork burnt ends and the chips and salsa. I got the Oaxaca salsa, which was ok. It's different from your typical salsa. The chips were good though. The burnt ends were very tasty, but it seemed expensive for the amount I got. One of the employees helped me figure out how to scan my wristband to get a drink. I tried the orange mezcal margarita, which was good. They have some other things you can add to your drink, and I added an orange. I didn't think it came out too fast, but I was trying to be very careful about pouring it. I've heard from others that the beer comes out with a lot of foam, so something to be wary of. We didn't play any games, but I would be interested to try some. I liked the atmosphere, and it wasn't super crowded on a Thursday night at 7 pm. The main reason I'm only giving 3 stars is the 18% automatic surcharge to the bill when you aren't being served. You're pouring your own drinks. The food is brought to you, but that's it. It's already pricey compared to other restaurants, so it doesn't make sense. It's also deceptive because the sign just says a service charge is included by the registers. It doesn't say the amount and doesn't say how that is on top of your bill.

Falan E.

I had a decent experience at Jaguar Bolera. The staff at the wristband station provided clear explanations of how things worked. I liked the self-serve drink concept that's gaining popularity. The drinks were fresh and delicious, especially the Moscow mule and margarita. The wings and chorizo hush puppies were also good. However, there was an issue with one of the drink dispensers; it overcharged my friend and kept running, even after their glass was full. Also, the temperature in the venue was uncomfortably warm, and it felt like the AC needed adjusting. Overall, some improvements would've made my experience better. For what is offered here I think I'd whether hang out on my side of town. I wasn't all that impressed with this space.

Catfish Tacos
Kellie D.

Extremely underwhelmed with this place although I will say that we were only here for lunch -- not to play games or drink beer. You order from the counter instead of your table. Gratuity is automatically applied. I just ordered the catfish tacos and a tap water but noticed the guy charged me $4 for a Coke! Reminded him that I did not order a soft drink. He stated that the only way to give me a glass to get tap water was to charge for a beverage. I told him nevermind, I had a water bottle in my purse. Catfish tacos were dry and tasteless. Coworker ordered the Spanglish salad which looked good. Tried another's guacamole which tasted really fresh. Would not come here to eat again but maybe to drink. Looks like they have many beer taps.

Inside
Abby H.

I'm shocked that this place doesn't have 5 stars on Yelp. Here's my effort to change that. I love taking my friends here because it has such a unique atmosphere. Not to mention how quiet it is on weekdays/weeknights. The food is absolutely amazing, and it comes FAST. Four people ordered cooked meals that arrived in less than 10 minutes. The staff are always friendly and willing to talk. There are board games available to play at no charge and curiosities around every corner. If you visit, show them some love and let's get these good people 5 stars!

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10 months ago

Really cool place to eat, drink, and hang out. The place is decorated very nicely and there are multiple games to play.

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Ask the Community - Jaguar Bolera

Has anyone tried the Karaoke room here? What is the experience like ? Good selection of songs?

The selection of songs was good for our crowd, but the technology was a little glitchy. We had to call staffers in several times to help with the WiFi (there's an iPad where you pick the songs and then they are queued up to go onto the larger tv… Read more

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I don't usually leave reviews, but this was an all-around frustrating experience from start to…read morefinish. Right off the bat, we asked for a highchair and were told it would be brought over. It never came. After waiting, we had to flag down a server walking by, who eventually brought one--only for it to be broken. It then took another 10 minutes before we finally got a functional highchair. Throughout the visit, the staff seemed far more interested in talking amongst themselves than actually paying attention to guests. The overall atmosphere felt disorganized, inattentive, and unprofessional. The worst part came after we left. I realized almost immediately that I had left my wallet behind and called right away. Instead of any sense of urgency or willingness to help, the host who answered was incredibly rude and dismissive. Before I could fully explain the situation, she cut me off and told me to "call back tomorrow." When I tried to quickly describe the wallet--color, contents, anything that might help--she hung up on me mid-sentence. Considering I called almost immediately after leaving and was brushed off so quickly, it raises serious concerns about whether any real effort was made to locate it. I would hope any establishment would take something like that seriously. Between the lack of attention, the disorganization, and the way a simple, time-sensitive situation was handled, this place clearly has serious issues with customer service. I won't be back.

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