This is a followup to my first review after my first visit to this salon. I had my nails done here…read moreon December 31st in preparation for a 10 day vacation starting January 2nd. I choose for dip nails, which cost $45. Unfortunately, by January 6th, the dip polish had already started falling off on two nails. Over the following days, more nails began to flake off until all of them were completely bare. For the remainder of my trip, my nails looked unkempt, with the leftover dip leaving my cuticles messy and unclean. I've had dip nails done at other salons before, and they've always lasted 2-3 weeks. This experience was extremely disappointing, and due to the poor quality of the service, I will not be returning to this salon.

If you want to get robbed, this is the place! I got acrylic french tip pedi and they charged me…read more$100. I wouldn't have been upset if they had done an ok job but the acrylic wasn't even filed right, you can see in the picture they did it without a car. Sucks cause I loved my mani which was the same service for a lower price, they don't make sense!

came in to remove my gel x nails (that were lifting and super painful) & a manicure. April was…read moresuper sweet and took the time to carefully remove my nails! shes such a sweetheart!

My mom and I went there without an appointment and they accepted walk ins, Johnny did a great job…read moreon my acrylic set and one of the other staffs did a wonderful job with my moms pedicure. I'll definitely be visiting again!

The owner David is extremely rude. I was a loyal customer for 10 years. I was always patient every…read moretime he decided to take somebody with no appointment at my appointment time, every time he decided to close last minute and not post anything, never any apology when he makes you wait an hour after your appointment because he is unprofessional and greedy. If you dare ask how much longer he will be , he will scream at you in front of the entire salon and in front of his own children. I have watched this place go downhill slowly over the last 10 years because of the way he treats customers. I thought i was immune to his wrath but today I was not and I will never come back and I will make sure I tell all of my friends to stop going as well.

I've been going to them for years now and I'll never change them. They are like family now and…read moretheir prices are better than anywhere else. Service is always quick and the vibe is always great

So I usually don't do reviews. But I was so disturbed that I had to write one. I got a gift…read morecertificate for my sister-in-law and I forgot about it and I found it and I went to use it the other day. The gal did my nails was a doll. Her name was Nancey and she did a great job so there's nothing against her. she was kind and talented and I enjoyed my actual mani and pedi .. what happened next was a disgrace... I went to give him the gift certificate and the man at the desk who proceeded to tell me that I was handing him a fake. That they never had gift certificates like that! (dated 12/24. And there was NO Expiration date) .. I said it's not possible because I purchased many of them here myself. I know they look exactly like this, and my sister-in-law would never have given me a fake. He said that he has cameras dated back to then and that if I could prove that she bought it here and had a receipt that he would accept it, but he knows for a fact that they're fake because somebody else brought one in it looked like that and it was a fake. I wasn't mortified and embarrassed with other customers in the salon, and I know my sister-in-law would be too, so I brought it to her attention and drove it over to her. She quickly went over there and explained that she did buy it there, and that she was offended that they would accuse her of giving me a fake one .And then she asked them if he could look in the camera like he told me to prove that it was her buying it that it could be used. Then he told her that he can't do that after he told me that she could come in here and prove that she bought it he continue to argue with her and pretty much called her a liar. She explained the same thing that she's bought many of them there and they always look like that. He continued to argue and then the manager came over who chimed in and said the same thing that they never had gift certificates like that and they were fake. It was ridiculous. They were very rude and she actually said is there anything you could do about this? I wouldn't come in here and face you if I had a fake gift certificate. And you won't look at the video camera to see that it was me so is there anything you could do even to give my sister-in-law another certificate of any amount even $20 to come back and they said no we're not doing anything because this are fake! And then he proceeded to say and besides that it's over a year anyway so it's expired. And our gift certificates expire after one year. Even though the one that I had and have bought for many of my family and friends, it always said no expiration and I've used them before past a year my sister-in-law has never been so rudely spoken to and I felt terrible that I even had to bring it to her attention because it was a gift. Not only was it embarrassing for her and myself when I was accused of giving them a fake and then they had to be extra rude and call her a liar. So I would never go back there again and I'm wanted to put it out there that the front desk and the manager are rude and unprofessional. I feel bad for the girls that worked there to work under management like that. So I would never recommend this place of business and it's sad because I went there for many many years when I lived over that way and never when I go back again and neither would she and I'm happy to share this horrible review. Shame on them. The funny thing is what I mentioned it to another friend you know what she told me, that her mom went there recently since there's New Owners and they were rude to her too and she would never go back so this seems to be a trend. Shame shame on them. They really need to learn proper etiquette and how to treat a customer.

I never write reviews, but this nail salon is very unprofessional and accused me of presenting a…read moreforged gift certificate for a manicure/pedicure. They said that they never had a gift certificate that looked like this, and it must have been fake. I purchased this as a gift for someone, so I know it was valid. The owner would not budge from her decision. The place was empty, for good reason. Anyone who wants a good nail salon should stay far, far away from this business.

I typically don't post reviews unless it's to a place I've visited, or for service I paid and…read morereceived etc. However, I called this salon twice to get some information and to make an appointment, as a first time customer. The first call I made was answered, but hung up on. Few moments later I called back, someone answered and I briefly explained want I was looking for, a manicure, the girl on the line said "OK. Let me hit somebody to talk to you" the call was hung up on, again. Is this how to do business there? I see they have somewhat good reviews, so I was confused why their receptionist was so unprofessional. Also in this day and age, everyone's phone has a caller ID, so if they hung up on accident, the courteous thing to have done was to give a call back, which obviously did not happen.

I stopped in for a last-minute pedicure and honestly feel like I stumbled upon a hidden gem! The…read moreprices are fantastic, and the foot massage was easily the best I've had in a long time. The service was efficient but didn't feel rushed. If you're looking for quality work without the high-end price tag, I definitely recommend this place!

As a man, I know a basic manicure doesn't require anything fancy, but the quality comes down to the…read moreattention to detail--and Emily definitely delivered. She took her time, made sure everything was done correctly, and didn't rush through it like I've experienced at other nail salons. She also speaks great English, which made communication easy, and she was very friendly and accommodating throughout my visit. The basic manicure was only $23, which I thought was a great value, especially since it even included a relaxing 2-minute hand massage. The experience was so good that I decided to stay and get their Volcano Pedicure package for $50. I'll save that experience for Part 2 of my review, but if the manicure is any indication, I'm expecting another great service. If you're a guy looking for a clean, detailed manicure without feeling rushed, I highly recommend asking for Emily.

Paul is the best in town for nails! He will look out for and help you feeling the best! Go Paul!read more

Really nice nail spot! I usually go to a different Toi Spa location but personally messed up by not…read moremaking an appointment earlier and came across this location that had an opening that worked perfect for my schedule. It's nice to see the other locations, as they are all a tightly run ship! I really liked them having the dip colors in little booklets instead of the rings. Gave a classier experience. Staff was friendly and lots of returning clients.

The people here are nice and no issues getting an appointment last minute but the price for my…read moredazzle dry mani pedi was $80 plus tip which is a top price in my area. I have the dazzle dry system but they wont let me bring in mine so its $10-$10 more. Gotta go back to my place up the street for $20 less for the same decent quality.

Amazing experience! Kevin did such an incredible job on my nails. He took his time, paid attention…read moreto every detail, and made sure everything was perfect. The salon is clean, the service is excellent, and the prices are very reasonable. I couldn't be happier with the results. Highly recommend asking for Kevin--I'll definitely be back!

I went for a 1 pm appointment Waited a half hour…read moreNothing done I left Never again!! No one came to apologize it was terrible