I had my first massage here yesterday , and there were many things I really liked. The atmosphere was relaxing, the room was warm, dimly lit, quiet, and the music created a calming environment. The massage pressure was excellent, and the therapist (Coco) was very kind and friendly. Unfortunately, two things affected my overall experience. First, the therapist wore gloves throughout the entire massage without mentioning it beforehand. I completely understand there may be a valid reason for that, but I believe clients should be informed in advance because it significantly changes the feel of the massage. The second issue was that I could feel the therapist's phone vibrating on the massage table during my session. That felt unprofessional and interrupted the relaxing experience. Despite all the positive aspects, these two issues especially the use of gloves without any explanation are the reason I won't be returning. I hope this feedback is helpful because the business has a lot of potential. read more

Horrible experience. The lady had no clue what she was doing, loud heater on no music then she turns on Chinese music on her iPhone. Then she demands a bigger tip. Never again! read more

Katy is the best massage therapist there is if you want a deep tissue massage I've been to Claremont, Fairmont, Korean massages, etc., Katy is better than all read more

Great affordable massage with Coco but the facility needs revamping. It's a bit run down in compare to Danville/Blackhawk locations.

Rebecca is the best aesthetician! She will analyze your skin, ask you about your concerns, and check in during the entire process. She offers many types of treatments for different skin concerns, she maintains a clean environment, and is the sweetest! I highly recommend her! Jade has other locations for massages but Rebecca is at the San Ramon location. read more

Jade Day Spa - Massage Near Me - San Ramon, California

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I booked a 90-minute appointment at Jade Day Spa for 1:15 PM, but was notified that the time had been changed to 1:30 PM. I arrived early, but wasn't taken back until 1:40 PM. The session then ended at 3:05 PM, falling short of the full 90 minutes I had scheduled and paid for. To make matters worse, the masseuse insisted on a 20% tip at the end, which made the situation uncomfortable--especially given the shortened service and the lack of professionalism around timing. Overall, I left feeling more frustrated than relaxed. I would've appreciated better communication, respect for my time, and a more comfortable experience overall. read more

Ok, this is a treasure that I really didn't know if I wanted to share. But here it goes... I am a major massage snob -- that said my muscles are extremely tight and need a significant amount of pressure to help me get the tension out. And, I am so glad I listened to yelp and tried this place. It's close to home. And more importantly it's affordable (to me it's the cost of physical therapy with my insurance co-pay). Coco is super sweet and just purely amazing. Don't get me wrong, after the massage and even a couple days later I feel like someone beat me up... but after my muscles realize they needed the massage I feel great for the longer term. Now, that said. If you don't like a very deep tissue massage, steer clear. read more

Let me preface my review by saying, if you like deep pressure, this is the place for you - I thought I could handle it even after reading various reviews but my body is just too sensitive for deep heavy pressure. Here are some things I liked about Jade Spa: - the convenience of making appointments online - the convenience of being able to make same-day appointments - the price - the location - how clean it is I booked Anna based on reviews and was prepared to voice up if pressure was too much for me. When I walked in, as other reviewers stated, no one was at the front desk. I peeked into the hallway and said 'hello' - shortly after, a lady showed up and said hello to me and confirmed my appointment. Anna shows up and points me to the room. I walk in and she says hello then closes the door. You just have to know that that's your queue to take off your clothes and hop on the bed face down with the sheet covering you. The massage started off nicely and when her pressure was too much, I asked her to lighten up. I had to do that multiple times - I think that she just doesn't realize how strong her petite self is! Lol After the massage I definitely felt sore.. for days ... did she get the kinks out? Some - but I also suffered a migraine after my massage. Not her fault - if bodies aren't used to that heavy of a massage, that, unfortunately is the consequence. So make sure before you book, that you can really handle the pressure. Jade Day Spa is located off Crow Canyon in San Ramon across from Home Depot. There's a sign you can see off the street, making it fairly easy to find. It's located in a business office suite with parking behind the building. When you walk up the stairs, you'll see another huge Jade Day Spa sign and a directory showing the suite number in which they're located. Through the door marked as "223" you make a left and you're there, suite 110. Pics of building attached. read more

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Went for foot reflexology massage, it was okay not so great, not much pressure applied at pressure points. Have been to other places which were much better and mandatory 20% tip is asked which was not mentioned earlier. I wouldn't recommend going here read more

Had a great massage, but if your looking for abiance there isn't any. I don't think my massuse spoke any English either. read more

Jade Day Spa - Jade Day spa - Massage Near Me - San Ramon, California

Jade Day Spa in San Ramon has a new aesthetician, Rebecca Wu. She is absolutely amazing! From the moment I met her I a knew the facial experience was going to be wonderful. Her kind hearted personality, serene room environment, and expertise compelled me to share the 5 star review. Her phone number is 925-270-5118 read more

Rebecca is a very skilled esthetician. She educated me for how to take care of a male's skin. She offers amazing medical facials that include thorough extractions, peels, microdermabrasion and hydradermabrasion treatments, infrared healing lamps for acne and anti-aging and a fabulous facial massage you won't find anywhere else. She is highly skilled and trained and really enthusiastic about what she does. You won't be disappointed and it won't be long before you'll be back! read more

I came here with my husband to getting some R&R from a busy week. We had a 630pm appointment. At first they weren't sure if we were reserved a spot, but they quickly resolved it. The only caveat was that I started 10mins earlier than my hubby and we weren't in one room. We both got the 60minute massage for $40. It was one of the best massages I ever got. My hubby decided to go back a few weeks later. He was very satisfied and happy with the service and value for the price. read more

Jade Day Spa - Massage Near Me - San Ramon, California

Mia did my massage today and it was kind of ok but she forcefully made me pay 20% tip when I insisted shall I pay 15% .I don't think tip is something which you can force on anyone here .I felt awkward when she asked in a harsh tone .Never coming back !! read more

I've visited Jade's Blackhawk location several times and always enjoyed the service. After I got married, I discovered that Jade offers side-by-side couples massages at its San Ramon Crow Canyon location. My husband and I have received two couples massages here over the past year and have loved each session. The location is accessible (right off the freeway and ample parking). The office itself is modest (don't expect luxurious trappings), but it's clean and very pleasant. The couples massage room is spacious and there's nice ambient lighting and soft music. Our massage therapists for each of the times we've visited were great. Don't expect a lot of chit chat. Just hard-working therapists who really don't let up or slack off. They can put pretty aggressive pressure on you, so if you're more sensitive, be sure to specify. Otherwise...they are realllly going to knead those knots out of your back. Overall, this is still the best deal and value for a couples massage in the Tri Valley, in my opinion. read more

This is my second time getting a deep tissue massage. First time was the Blackhawk location I had a good experience there but I am so pleased with how my visit went today with Coco! She was so amazing she knows what she is doing. I felt instant relief. She got all my knots out for sure. Will definitely be coming back. EXTREMELY REASONABLY PRICE TOO! Easy to make appointments. read more

No frills kinda place, but the massage got the job done. Can't beat the price. First time here this past Saturday and it is located in a business building. Walk in the door and nobody there, so was a little worried. No receptionist or anything. I waited and finally someone came out and helped me. So, it feels like the massage therapist are the receptionist and if someone is free, they will help you. Just have to wait for help. Got to the massage room and it was clean, Helen hit me hard in a good way and rubbed where my back was tight. She worked my body from head to toe and I have no complaints. I will be back. I just can't believe how inexpensive the massage was, but you don't get the ambiance or the customer service. Just a good massage and go kinda place. read more

Had the best facial (vita peel with hydraderm) today with Rebecca! I have started going regularly and notice a huge difference in my skin's appearance. She is a great aesthetician, very knowledgeable etc. Would highly recommend!! read more

Rebecca has hands of god! I've never felt so taken care of in a facial appointment. she really takes the time to study your skin and address all the needs. and her facial massage is second to none! everyone needs Rebecca in their life! read more

The massage was fine. Not super relaxing but she definitely loosened up my body. Online it said $100 for a couples massage but it ended up being $120? Thy also made a comment when we tipped and told us to tip more...... I've never had any business ask for more of a TIP before ?? Weird and awkward.. We really wanted this to be our go-to monthly massage place but will probably never come back due to the awkward experience at the end and because I'd rather pay more for the actual massage for a better experience. read more

Rebecca is very nice and knowledgeable about facials and products. Scheduling was easy and flexible. I do see differences before and after each treatment. Highly recommended! read more

Online it says $100 for a couples massage. Got rang up for $120. Then they demanded the tip be in cash. I don't carry much cash on me so I gave them what I had. The lady was clearly displeased and even said something to her co worker in her language about it right in front of me. Then she had the audacity to ask more of a tip. I've never been asked for more of a tip. This all happened with another person waiting in the lobby for their massage. Left feel super uncomfortable and awkward. How can someone get mad you want a cash tip but then get upset about how much you get? Not to mention I was up charged $20 for no reason. Felt scammed to be honest. I wanted to come back here more often but they won't see me again for sure. Just a bad business here. Get it together. read more

This was one of the worst massages I have ever had. It was very painful and I left feeling worse than when I came in. A $40 massage may seem like a good deal, but not when you're in pain for days afterwards. read more

They are closed but didn't suspend their online appointment booking system. I got an appointment confirmation and reminder, only to get there and find it closed. read more

Hi Yelpers, This is my second time going to Jade. The first time was great so I tried it again and this time it was FABULOUS!! Katy was my masseur for the hour she was great. Very attentive to my bodies reaction to firmness of massage. She checked in often for pressure and worked out some kinks in my shoulders. Normally I loathe having my legs massage and my feet (I'm freakishly ticklish) not with her, she worked my muscles and avoided any where that would make me laugh or ticklish. I felt like jello when she was done, I'm sitting in my car writing this bc I couldn't wait to tel people how much I loved this massage. If I could give 10 stars I would! read more

Sub par massage spot. I booked a 2 hour session today - combo 1 hour body and 1 hour foot massage. I came in and was greeted by a man behind the front desk and then a woman who I assume is/was my masseuse/therapist. I undressed and laid on the table face down. The woman came back in and laid the blanket over my back. She began to massage me over the blanket and at first it hurt. She was massaging my spine? With her forearm and elbow? I don't think that's safe..... but she eventually found some of my knots in my lower and upper back and she worked them out which was probably the only positive to this massage. Elsewhere, she would massage and feel where I'm tight or sore and massage that area for maybe a couple seconds and kneads and then move on. It was such a dang tease! This pattern pretty much went on through the entire two hours. And towards the last 40min, I can tell that she was just over it or already tired. Because in the beginning of the massage, she was pretty gentle and when she'd pick up my arm, she'd gently place it back on the table. Towards the end of the massage, she just lifted up my calf and let it fall back onto the table I mean I can understand, but damn lol. The suite wasn't the best for a "relaxing" type of vibe either. It was dimly lit and they had some typical soft instrumental music playing. But the front desk people were talking super loud. Doors would slam. Ring tones going off. And eh. Not the sort of place I'd find myself relaxing at. For what it's worth, the two hour combo massage was $80 and it was the cheaper options around Dublin / San Ramon so i thought I'd try it out. Would I be back again? Probably not. read more

Take it from someone who has plenty of experience in remedial sports massage and Thai massage - you'll find professional massages here for unbelievably competitive prices. I'm glad I found this place and I have recommended it to several friends. As there are two locations in the San Ramon and Danville area, I've always been able to schedule a last minute massage when I need to, or see a regular masseuse by appointment beforehand. There is a potential downside that you'll want to be aware of though: most of the massage therapists do not speak English fluently. Most speak Cantonese. You can call in and ask for someone who speaks fluent English so you can see them regularly, but the language barrier has never been an issue for me in getting a quality massage. I've yet to have a single bad experience: I've always been able to communicate my needs even around injuries, but this may be an issue if you need treatment for a specific issue. read more

Ignore the bad reviews, tipping in cash is very typical for a massage place not sure why you'd lower your review over that. And as far as quality for what you're paying you can't do better for this price. I've had massages at 5 star hotels that were not as good as this. Mia was absolutely wonderful, very responsive to pressure needs (too hard or soft). I had a 2 hour body + reflexology combo and left feeling like myself again. Highly recommend this place and their friendly staff!! read more

I visit the San Ramon office. It's a no-frills experience that offers a great value. At a high-end spa, you're paying for the cost of their business (high rent, expensive decor, etc). At Jade, don't expect much in ambience but enjoy a clean, inexpensive quality massage. I've tried a few therapists and all seem to give very deep tissue pressure. If that's not your desire, just let them know. I don't know why so many reviews here talk about the deep pressure like it's a negative thing! read more

Joanna is he best hot stones massage therapist I have ever had. I have fibromyalgia and massages are very painful for me. She listened to my needs and asked me several times if the pressure was okay. I will definitely be making this a monthly routine! Would 100% recommend Joanna to anyone! read more

I got a 90 minute massage here for the first time and I'm dissapointed. The woman who I got massaged from was not relaxing. I actually left hurting. I felt like I was actually being aggressively rubbed down and not massaged. Instead of being relaxed I feel beat up and in pain. The woman was not thoughtful in her work. What a let down. read more

I am so glad I yelped this Spa. High reviews and glowing reviews, Yelp comes through again! They make appointments online which is so convenient, they email you your confirmation. The place is clean and relaxing. I had Jennifer, deep tissue massage for 90 minutes. She worked very stress point and tight neck and back. She always was asking for feedback to her technique. My muscles were sore the next day, but I felt so much better. I will be back! read more

I absolutely love this place!! I've been to both Danville and San Ramon with multiple therapists however I was with Anna yesterday for a 60 minute and she was AMAZING!!! I requested it not to be hard because some of those ladies really have strong hands which some people love, however I like it softer. Anna asked me multiple times during the session if I was comfortable which was nice. She worked out my arm and back which were extremely tight from carrying a baby and car seat around. I didn't point out any of the areas that needed work because my whole body did but she knew exactly what needed working on. Jade is always able to accommodate me at one of their locations literally within hours. They are very reasonably priced which is why I go often and have been going for years! This place is great!!! read more

Had been going to their Blackhawk location for years. Now I'm going to their SR location... cleaner facility. Michael is great. Coco and Katie too. Michael is best because it's not just all elbows, which can be uncomfortable. They all do a pretty good job in getting the knots out. These are serious deep tissues for sore muscles. read more

Amy at San Ramon is a caring and expert healer. I came in this more with neck and back pain. She focused on the areas that can give the greatest relief, and an hour later, I am a much happier person. I am sure coming back to her. read more

I really like this place! It is very quiet, clean and comfortable. The staff are friendly, courteous and very proficient. Leave feeling more relaxed than when I appeared! read more

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I decided to check this place out given the price and other reviews. I highly recommend this place. Kim was amazing I felt so much better after my massage which was only $30! I used to go to element massage which charges a lot more for an hour massage. Let's just say I will be coming to jade spa instead. Keep in mind the office isn't as luxurious as other spas but the price is definitely worth the service. read more

It was trash. Horrible experience the lady who gave me my "massage" was just rubbing my feet lightly even though I explicitly told them I wanted a hard massage. I was charged for an hour and was only given 45 minutes. And when I told them they shrugged and said they didn't know. They also don't have very comfortable chairs so my back started hurting. If anything I left more stressed than when I came in. Never again read more

If there's one thing you can count on, it's that Jade Day Spa is everything I had expected! Nothing more and nothing less. This truly is a no-frills massage parlor with really amazing prices. If you're looking for a simple massage and could care less about ambiance, customer service, and location, then look no further! I had been reading reviews for local massage establishments and stumbled upon Jade Day Spa. Seeing that they offered foot reflexology, which is exactly what I needed, I booked an appointment online. When I arrived I checked in and waited for my masseuse. I booked with Anna since I had read a few good reviews about her! Here is a break-down of the events that followed: I was led to a dark, dimly lit room with a massage table and two couch-like chairs. I was ushered in by two women who waited for me to take off my shoes and socks and test the water they had collected for the foot soak. They stood patiently, and somewhat awkwardly waiting for me until I finally got my boots pulled off and made my way to the chair where I put my feet in the water they had brought it. The warmish water was in a clear, trash bag lined bucket which felt eerie against my feet as I sat there and let them soak. 5 minutes later Anna came in and dried my feet and removed the bucket of water. The next hour consisted of a borderline painful leg and foot massage. Anna was incredibly strong for her frame and she really rocked my calves and shin area. I almost had to ask her to ease up on the pressure because she was really digging into my leg. But I let her do her thing and I walked out of it just fine. The massage she applied to my feet was amazing. I could have sat there all day! My massage lasted the full hour and I left feeling a bit sore, but good! While I would have liked more of an upscale, less awkward atmosphere, this place was exactly as expected and is just fine for an inexpensive massage. The loud traffic from outside carried into my room and took place of the relaxing music they had playing. Although I have no complaints as it lived up to the expectations I had for this establishment, I probably wouldn't choose to come back here just due to personal preference. Other than that, Jade Day Spa is a fine place to go for a more affordable and less fancy massage. Do keep in mind that there is also a slight language barrier but nothing too difficult to overcome! read more

So I really like this place it's a pretty good kept secret in San Ramon they got me in really fast and she did a stellar job on the massage over all. The one thing that really was a turn off is over at the end they're insisting that you give them a $20 tip which I think is absolutely ridiculous. At no time should somebody dictate them how to tip that I'm going to give you other than that this place is solid I would definitely come back read more