This Eye Care store is beyond exceptional in every way! From the time you enter to a kind greeting…read moreand then on to Dr Dowling to picking out your glasses it's great! Plus the finished product is of course picture perfect. I haven't had new glasses in 6 years too! Love Love Love Keeton Vision Care.

Best optical service we've had. Very good customer service and high quality glasses.read more

I don't normally write reviews but felt the need to share my horrible experience for others to…read moreconsider. Overall the service for my exam was fine but when it came down to buying glasses the sales tactics were obvious and horrible. When I started to question the costs I was given diff excuses trying to justify why my glasses were sooo expensive, even when having vision insurance. They told me that buying the same glasses with my insurance would cost me more based on the funny math used for the lens and bundling pricing. Highly recommend taking your prescription to another company or online to save you a lot of money! Sad!

office has unethical billing methods: was charged a…read morefraudulent insurance co-pay: insurance knew NOTHING about fraudulent claim!

I have had experience with various Optical centers in various cities and states. The Costco Center…read morein St. Peters is by far the best,and l have been 83 years on this earth. No, l was not born wearing glasses but have required some visual aide for 40+ years. I have only lived in this area 5 years but for as long as l am here, l will remain a customer of this Eye Center and l surely hope the staff they currently have will remain as well. Thank you for all you have done and continue to do. You all deserve a raise! God Bless You, Judith Allen

Excellent service, and reasonable prices! I highly recommend them, and Smith vision care for the…read moreeye exam

The office staff was stellar, though I found Dr. Hegyi to be a bit brisk. I was a walk-in today, so…read moreI was grateful that I could be accommodated quickly. I was a first timer to this location today, and I would not visit again, unfortunately. The front area looks like it has been renovated or updated fairly recently, but the building is old. The exam rooms are showing their age, and are not well insulated for sound, making them not as private as I'd prefer. The form I was asked read and sign, pre-appointment, could've been straight out of a comic strip... It was a copy of a copy of a copy, it appeared. Black and white, double-sided, and really streaky vertically. Almost impossible to read a line of it, especially given that I was there because I misplaced my last pair of readers a couple of hours before I walked in. So I asked the receptionist about the content, and the purple highlighted sections where I was to sign or initial, assuming it was typical pre-exam patient release form legalese. (It was.) BTW, I went in for a preventative annual eye exam, and as I only wear readers, I'm unable to speak to the experience of purchasing glasses there. Overall, a meh on the exam.

Spent a long time picking out my frames. They were marked and measured. Then when I came back to…read morepay for them they couldn't find them. After 2 days I got a phone call saying they found my frames. They had not. They pulled a similar pair off the shelf and tried pass them off as my frames. It was an absolute lie. This entire process was an absolute fiasco. And this will be my last visit to Clarkson Eye Care.

I was in the St. Joseph's Hospital in St. Charles without my glasses. Lewis and Clark Gardens…read moreRehabilitation Center had appropriated them (but that's another review). I checked everywhere I had been to make sure that it was L&C that had stolen them. Yep. They had been sucked down the Black Hole of Allen's (the worst nurse at L&C IMHO) ego. I phoned Walmart in O'Fallon where I had originally purchased the glasses (approx. $280) but they would be unable to replace the glasses for a week! I phoned a local optician but that shop told me that it would be two weeks! I was desperate! That night I talked with my ex-wife who lives in a small town in Alabama (yes, Mary and Henry. You can still be friends with your ex). She had just gotten new glasses at her local LensCrafters. The glasses cost her about $250 and were ready in less than an hour! I know. Sounds like a LensCrafters Commercial. Quite honestly I was skeptical. I found a LensCrafters close to St. Joseph Hospital in St. Charles on the internet and phoned them. I explained my problem: I was in the hospital and L&C Rehabilitation (Allen) had eaten my glasses. I would have to order the frames unseen and hope that the Walmart Eye Center in O'Fallon would release my prescription. Then there was the problem of delivery. I have no local relatives and just recently moved here from Alabama so have few friends. The manager of this LensCrafters said there would be no problems and he was as good as his word. The new glasses cost just over $300. He personally delivered my glasses to me in my hospital room before 5:00 the same afternoon. Thank you, LensCrafters for being a standup company. I don't trust reviews like this one. Those who know me will know that it is true and absolutely accurate. For everyone else, I urge you to try this eyestore.

If I can give a no star, I would. Bought several glasses over the year but this will be my last…read moretime. My lenses rose coating was flaking around the lens. I went to the store the first time, not cover since no lens protection. Report to corporate and they said to go back to store. The rest of employees were very nice and she saw the flaking. She said manager will call you. He did not instead she called back and I said I wanted to speak to the manager. Almost 2 months later still not heard from him. I went to Costco and Target optical (own by same company) for 2nd and 3rd opinion and all said they would redo the lenses. The they later said there is a 90 days warranty. I have my lenses adjusted many times by only them and they never reported to me. I then contact BBB, the manger wrote I stepped on my glasses. Never have and on top of that why the flaking of the rose coating. I only asked for a replacement of the lenses not refund. No more coming here. Also BBB has multiple F rating for Lenscrafters at this location

Dr. Appelman is a constant professional and super nice guy! The staff is friendly and very helpful!…read moreI have been a patient since 1998. Before then, I had bad experiences at a few different places. I found Dr. Appelman and have been happy ever since. He has helped me when I needed glasses, then contacts, and then lasik. After lasik I had dry eye issues that Dr. Appelman helped me solve as well

I have been going to Dr. Appelman for over 15 years for glasses and contact lens. I have always…read morebeen completely satisfied with the care of Dr. Appelman and the professionalism of the office staff and technicians. Even though I have moved, I continue to drive the extra 45 minutes it takes to get there instead of changing doctors.

I cannot possibly put into words just how AWESOME this place is!!! If I could give them 10 stars I…read morewould! Dr. McCullough is the BEST Eye Doctor I've evver had! He figured out the real issue with my eyes that at 51 had NEVER been figured out! And believe me, I went to a LOT of Doctors before him! The Office Staff could not be more professional or nicer!!! Every single person there, clearly wants to be there and has passion in their work!!! I can honestly say that I ENJOY going to the EYe Doctor!!

I had my exam elsewhere, but I have VSP insurance and they are in network here. I cannot remember…read morethe name of the woman who helped me, but she was amazing. She was patient while I literally tried on every frame in the store and even more patient when I needed to run over and get my RX across the street. I never felt pressured or like I was being given a sales pitch. They even gave me a pen for coming in. I can't wait to pick up my new glasses this week AND I'll be taking advantage of their 50% off a second pair for some sunglasses.

Dr Heygi, Ethan, Ashley and Kately are the best!! Very patient, kind and understanding!!read more

Dr. Hegyi and his staff were all so wonderful, professional, and helpful! This was my first visit…read moreto this practice, and I couldn't be more pleased with how I was treated and the care I was given. The office was so clean and the technology they use at this office is amazing! There is a wide variety of frames for glasses, and the staff is very helpful in making sure you get the right glasses/contacts you need. I definitely recommend anyone needing eye-care to give OFallon Family Eyecare a try, you will be so glad you did, just as I was! 5/5!

Dr. Sturm did my cataract surgery and I couldn't be happier. She and the staff were amazing and I…read morehighly recommend them to anyone.

I went to The Eye Center and saw Dr. Sturm regarding my cataract progression. They did the same…read moreeye exam as any other ophthalmologists office to check my current vision and then dilated my eyes in order to see the cataract and, apparently, measure it. I was told that I did not fit the criteria for surgery because the cataracts were not 'big' enough. When I asked what I should do about not being able to drive at night I was told to use more eyedrops for tears because I have dry eyes. I decided to do some research and below is what I found: The operation can be performed at any stage of cataract development. There is no need to wait until your cataract is "ripe" before removing it. Most people choose to have their cataracts removed when the change in their vision starts to cause them difficulties in everyday life. Jun 14, 2022 When I went to check out they charged me "$50 for a REFRACTION TEST". I asked what this test was for and was told that it was to check my vision. They said my insurance didn't pay for this test but I told them I have this done every year and it is always paid by the insurance. They kept saying the insurance did not pay for this. I don't get it. Medicare pays for cataract surgery but won't pay to get the eyes checked to have the surgery? Also, my receipt for the $50 doesn't even say what the charge was for...just says $50 charge. I heard them charge the same $50 to another patient who was checking out and also heard them tell a customer that they were charging them $25 to fill out a form. I won't ever go back to this place. What a rip off.