They saved my life literally and my pain!! I was being seen at another dentist office. They went…read moreoff an old xray from years ago and what was suppose to be a cavity filling turned into a tooth needing a root canal and crown. They hit my nerve put a temp filling in once the numbness went away I went so much pain! I couldn't sleep I couldn't close my mouth they didn't give any medicine. When I called the next morning they couldn't squeeze me in to fix the pain and issues they caused! My husband comes to San Dimas family dentistry and highly recommended them. I called was a new patient and they were able to get me in same day, take care of the root canal and do the temp crown all in the same day. My pain was wrong. The dr was gentle explained what was happening through out the way. Him and his staff are very honest and explain everything. Being able to be seen as a new patient and have so much work done the same day meant so much when the dentist I've been going to couldn't even do that. I will no longer be going back to them and sticking to San Dimas Family Dentistry. I highly recommend them and promise you won't be disappointed.

This was by far THE WORST experience ive had at the dentist. I went in for a crown and later found…read moreout from another dentist that I didnt need a crown on that tooth. Also, the dentist was VERY rough...I cant remember the last time I cried at the dentist and boy did I...also the crown was cracked and was extremely bulky. I had to get it replaced (at another dentist) which was a far better experience.

This review comes after visiting a few other dental offices. I needed A LOT of dental work done,…read moreand this is why i felt the best thing for me to do was visit multiple offices to make the best decision to start this lengthy process. I visited New Vision Dental, and i have to say Karina and Edgar made a great impression on me!!! Like I said i had a lot to get done so I had to see everyone quite a lot, and each and every time it was beyond pleasant. They always answered all my questions, called and checked on me after every visit to make sure i was doing okay after any procedure. I had Dr. Tran as my dentist and one thing i did really appreciate about him is he always made sure i was comfortable and not experiencing pain. That's the exact type of dentist i prefer!!! I also had Dr Brandon Au at one of my visits and he was amazing as well!!! Very knowledgeable and caring!

STAY FAR AWAY FROM THIS PLACE!!!! They charge you a…read moremandatory oral cancer "screening" which you cannot opt out of and is required every 6 months. And if you don't agree to accept this screening and pay, they won't see you. This type of screening uses a special device that shines light to identify cancerous tissue. No such device was used on me so they falsely charged me for a service they did not perform. Of all my years of faithfully going to the dentist for my routine cleaning and checkups, I've NEVER had to do or pay for this type of screening, especially since it's not REQUIRED. This place wants to fleece you as much as possible. You're not a client or patient. You're just a dollar sign to them. This is sad because the actual dentist is nice. If I could give negative stars for this review, I would. I say again, STAY AWAY FROM THIS PLACE!!!

I am leaving 1 out of 5 stars because I left the visit confused, overwhelmed, and inadequately…read moreinformed. I expected clearer communication, clearer documentation, and a more transparent explanation before being presented with a significant periodontal treatment plan. I scheduled what I understood to be a routine dental cleaning, but the visit became a comprehensive diagnostic appointment with X-rays, CBCT, intraoral photos, and an OralFitnessCheck/aMMP-8 test. I was then told I had Stage III periodontal disease and was given a treatment plan for four-quadrant scaling and root planing, plus an added "Bac Decon/Qd" procedure. My concern is not that periodontal disease was discussed. My concern is that I did not feel the diagnosis and treatment plan were clearly explained to me with objective documentation at the time of the visit. I was not shown a full periodontal chart with probing depths, bleeding-on-probing findings, recession, clinical attachment loss, mobility, or furcation findings. I also did not feel that the CBCT/X-ray findings were explained in a way that clearly justified a Stage III periodontal diagnosis. Because Stage III periodontal disease is a serious diagnosis, I expected a clearer explanation of the clinical criteria, the imaging findings, and why each part of the treatment plan was necessary. I also felt overwhelmed by the financial/treatment plan when I had originally come in expecting a routine cleaning. I have requested my complete records, including the periodontal chart, imaging, clinical notes, written diagnosis, and explanation of the treatment plan, so I can review them and seek a second opinion before moving forward. We will see if they send me my data. Update 6/1/26: Only one test was given to me. I've asked again for all the information and called the front desk. Front desk staff said I would have this by end of day today. I will update again. Final update 6/2/26: The office eventually sent me a PDF of my records after multiple MyChart messages and phone calls. After reviewing what they sent, I remain concerned. The records I received do not appear to include a full periodontal chart with six-point probing depths, bleeding-on-probing findings, recession measurements, clinical attachment loss, mobility, or furcation findings. That is the type of documentation I expected to see after being told I had serious periodontal disease and being given a treatment plan for four-quadrant scaling and root planing. The written clinical note in the records states: "Stage II, Grade B Periodontitis, Distribution: Generalized," not Stage III. This differs from what I was verbally told during the visit, which makes me agree with other 1-star reviews that they engage in "scare tactics" to have new patients agree to costly treatment plans. The CBCT note in the records also states that alveolar bone levels were within normal limits, bone density was good around all teeth, and CBCT findings were normal. However, the exam note also states generalized mild horizontal bone loss, and the treatment plan still recommended scaling and root planing in all four quadrants plus "Bac Decon/Qd." I have now asked the office in writing to clarify: whether a full periodontal chart was completed, whether my diagnosis is Stage II or Stage III, and how four-quadrant scaling and root planing is supported by the records they provided. My next steps are contacting my insurance to reject their additional charged services and obtain a covered second opinion due to their inconsistent reporting. LESSON LEARNED: Please be informed about each test they are running if you are coming into this office. The time spent, the imaging taken, and the tests performed may go beyond what you expected if you scheduled a routine cleaning. Ask in advance what procedures are being done, why they are needed, whether they are covered by your insurance, and whether you may be responsible for any non-covered costs. If you are given a serious diagnosis, ask to see the objective documentation before agreeing to treatment. For periodontal disease, that should include the periodontal chart/probing depths, bleeding-on-probing findings, recession or attachment-loss measurements, X-rays/CBCT findings, and a clear written diagnosis. Do not feel pressured to schedule treatment immediately if you do not understand the diagnosis or the charges. Request your records and get a second opinion if needed. Good luck!

10/10 Would recommend! The team here literally saved me…read morefrom a lifetime of embarrassment, after I chipped my two front teeth. I was so lucky they took emergency walk-ins on the weekends. I ended up having to book two more visits for a root canal and a final crown fitting, but Dr. Pham was able to ensure my teeth were healthy and viable for crowns. The staff was all so nice and provided a comfortable experience, (this was the first dental office I've been to that offered blankets in case your cold in the office) and they were able to save my smile that very day. Even the specialist, Dr. Ghalambor, for the root canal on my second visit was great. He was fast and efficient and always made sure I was comfortable. I never felt more at ease at the dentist. I came in for an emergency but came out with a dentist for life.

Very great dentist had the best experience with this dentist would highly recommend I will be…read morerecommending to all my family and friends

I have not gotten an appointment. But yelp says open on saturday...no call back. I left a message…read moreon Sunday for monday.... no call back. Left a message on Monday at 915 no call back. If this is an indication of their service.....ill pass.. Found a perfect DDS who took care of my ER visit.

Dr. Kassab and his staff are caring and easy to work with. Dr. Kassab is always checking on comfort…read moreand pain level. The quality of work is excellent.

I happened to come across this office by accident. What a fantastic accident it was!…read moreDr. Kassab and all the girls are just amazing. They have made me feel so comfortable and at ease with all of the care they have provided. They have gone above and beyond from scheduling to actual procedures. Going forward, I will always put my trust in Kassab Dental!!

I went in on a referral and the dental crew did not disappoint. The staff are friendly,…read moreknowledgeable and they don't try to up sell you anything you don't need. The most up to date state of the art x-ray equipment and even laser treatment for your gums. Quality care and friendly service. I will be back again.

What an incredible experience after years of neglect in my part. The entire staff exceeded all of…read moremy expectations during my multiple visits. The expertise, communication, speed and efficiency as well as the calm and welcoming environment was top notch. From the front office staff (outstanding work Christina!) to Dr. Choi's careful and expert care to the teeth cleaning and laser treatment, everything was organized and executed precisely and professionally. If you are in need of dental work and care, this is the place!

I had a great experience at this dentist's office. The staff was super welcoming from the moment I…read morewalked in, and they made the whole visit feel easy and stress-free. The dentist Natelie was great and very gentle while cleaning my teeth, I left feeling taken care and with some very clean teeth. Definitely recommend! See you guys in 6 months!

A couple of people recommended this office and I have not been disappointed. Dr. Natalie Sayegh and…read moreeveryone in office is kind, friendly and professional. They dealt with my issues promptly and I feel taken care of there. Highly recommend

Fillings got done and although I was terrified Dr Rita and Kimberly reassured me I wouldn't feel a…read morething. The procedure went well and no pain was felt! The two girls at the front were lovely and Are very welcoming. Looking forward to my next visit. Will recommend others here. Love when office visits take you on schedule appointment times.

I had a terrible experience at this dental place They do not want to help you. They took over 30…read morex-rays. They had me waiting for a long time go to the back right rear. Room which has two cameras watching you at all times they also have a live camera pulling in at you not sure what's the deal with that but that's the first time I've ever seen that I went in for a tooth with private insurance, which I told them if they can have the insurance help me out with the payment if not, I will pay out of my pocket to get it fixed. They told me that had an infection and to get it fixed. They basically told me to stand up and get out, they did not help me whatsoever with my chip tooth. Will never recommend this dirty dental place. My family will no longer go there. It was the first time I was there.