This review is long overdue. We used JDR for our remodel and could not be happier with the results. From the design seminar to our final walk through, we were treated well. Our team was fantastic...George, Marisela, Lucas, and Kate were all wonderful to work with. We had an idea of what we wanted and the designs they came up with still blow our mind. Our house is a 1980's tract home we bought in 1993. For the 10 years prior to our remodel we hated our house. It was outdated and the flow didn't work. Our project completed in April 2019. I'm pretty sure every day since, one of us has said "I love our house." Our project included removing a wall to open our kitchen, replacing all of the indoor plumbing, replacing our windows, replacing all of our floors, gutting the kitchen, powder room, and master bathroom, redoing our bedroom closets, and interior paint. We lived through the remodel, which was an adventure, but JDR made it as tolerable as possible. We did not add any square footage, but everyone agrees our house feels bigger. I can't get over how spacious the kitchen feels now and I love the walk in pantry they added. The vendors they used for our project were all great as well. The project for the most part went very smoothly and any concerns we had were promptly addressed. We would not hesitate to recommend JDR. read more

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Jackson Design' is well known as the highest level of quality design and build companies in san diego. We are especially thankful to George Lofland for his amazing professionalism and going far and beyond to provide the best customer service. He is truly a caring and kind person who makes 100% effort in helping all people who work with them or consult with jackson design. We are very greatful for his expertise and help! and would recommend him and jackson design fully without any reservations. Thank you so much for all your hard work, kindness, and fantastic customer service! read more

Remodeling seminar 2025 I met Todd early in his career and was very impressed by his work ethic and the seriousness he took in placing our 4'x4' skylight. Since then, he's expanded to full on remodeling company, but that didn't surprise me, because of how well he did with our small project. He also knows how to pick the people he works with, which I noticed for our skylight and experienced at the seminar they recently provided. He also has a hardware and materials showroom next to his office, which is also a showroom! When we move forward on our remodeling project, he's on the top of the list!! read more

The team at Jackson Design and Remodeling created an amazing design for our kitchen, integrating all our preferences perfectly. The accompanying specifications are the most thorough I have ever seen, ensuring the project moves forward smoothly. The thorough detailed budget also impressed us. We highly recommend Jackson Design and Remodeling. read more

ASK TO SEE A COPY OF THEIR "SCOPE OF WORK" CONTRACT BEFORE PAYING ANYTHING TO THESE GUYS! I am literally saving you tens of thousands of dollars and months of aggravation and lost time. We are sorry we ever walked into their showroom. Lesson learned - approx $42k in fees, no plans to give to the building department at the end of it... we were offered "concepts" if we agreed to not sue them. BUYER BEWARE. read more

Jackson Design, especially Anna Murillo has been absolutely phenomenal! The company's attention to detail, organization and quality is at the highest levels we ever experienced. We were given the amazing privilege of having Anna Murillo as our design consultant. Her eye for color, texture and material quality astounds us! Anna has brought a truly passionate heart and such fine ideas to us for our project; we would choose her over and over again. My wife and I both agree that Anna truly understands us. She has added such value to our patio/sunroom/bathroom remodel that we would easily return to Jackson Design just work with her again! read more

Our family is excited to start our home remodel with Jackson Design and Remodeling! The whole experience so far has been incredible. Anna Murillo, our designer, has been such a pleasure to work with. She really listens to what we're looking for and brings many creative ideas to the table. It's been fun to see how she's brought our vision to life with her designs. George Lofland and the rest of the JDR team have been amazing, too. Everyone has been so professional, friendly, and easy to work with. They've made what could feel like an overwhelming process smooth and stress-free. We're counting down the days to see the finished project and already know it's going to be even better than we imagined. Thanks to Anna, George, and the whole team at JDR for making this such a great experience. We'd absolutely recommend them to anyone thinking about remodeling their home! read more

We are almost complete with our whole house remodel. From day 1, Jackson has been terrific - great design ideas, easy to work with, open to our input and design direction, good communication - and really high quality trades - framing, drywall, plumbing, electrics, AV, HVAC, paint ... We are excited to be moving in very close to schedule and very close to budget. We highly recommend Jackson Design and Remodeling. read more

When we were looking to buy an older house, we called JDR for advice and remodeling cost estimates. Jim was very helpful and he actually came out to look at a couple of houses that we were considering. He gave us a rough estimates to remodel them. This was several years before we made a final decision to buy and remodel a house. Before construction on our house started, JDR put detailed cost estimates into a contract and they guaranteed that they would not go over the estimate by more than 5%. Amazingly, they held to that original cost estimate for the original work plan. (After construction began, a decayed beam was found and replaced for a reasonable additional cost. Other minor changes from the original plan were estimated, documented and approved by us before the changes were implemented.) They clearly set timing expectations with frequent updates on progress from our fantastic project manager (Lucas). JDR's ability to do it all was very convenient. Their teams of designers, framers, plumbers, drywallers, painters and electricians were all customer-focused and professional. They stood behind the quality of their work and they corrected mistakes with no push-back. Even a month later, after some settling caused some cosmetic issues, they came back and made everything look great. At the end of our whole-house remodel, they provided us with copies of the contract, invoices, change orders, subcontractor lien releases and warranty instructions. After everything was done, our 1960 house looked like new and everything worked perfectly. read more

I emailed Jackson Design about a home extension we want to get done to our home. After a few days of no response, I decided to give them a call. I should have been weary of all the advertising they do. I company that is doing well probably doesn't need to advertise as much as they do. I spoke with the lady who answered the phone about the project we needed. She was very rude and almost seemed like she didn't want to be bothered. Maybe if I told her my name was John instead of Juan I might have got a better attitude from her. She took my information down and said she wanted the person coming out to talk to me first to decide if he even wanted the job. I received a call back from the gentlemen at our scheduled time. He said" I was given your number to call you back. What do you need" The tone of his voice was unprofessional and rude. It took everything in me not to hang up on him. Maybe these people are to high-class for my business. He must have sensed my shock in the tone of his voice and apologized to me. We discussed my needs and decided the job would be too small for him. I discussed the experience I had with Jackson Design with my coworkers and spouse and they both said I should have just hung up on them. I hope the owner of the company doesn't email me and say it was just a misunderstanding. I've been in customer service for over 30 years and know what good customer service is. And Jackson Design is definitely lacking it. read more

We have had the pleasure of working with Jackson Design for the past year and a half. We are currently in the home stretch of our home addition with just a couple of months left on a 1.5 year project. We are extremely happy with JDR. They have been a pleasure to work with and are very attentive to our questions and needs. The provide great communication and are always available when questions arise. They have stayed within the proposed budget, except where we have requested extra add ons. At every turn they listen to our needs and provide creative solutions. I highly recommend! read more

It's been over two years and still not done! After two "bring to Jesus" meetings with Todd Jackson: - 1st at 4 months into the 5-7 mos. project advising him that at least 4 weeks of that period of time there was no work being done; - 2nd later in the year where he stated that the project manager had lied about the status. He took no personal responsibility and was hostile in his demeanor. and his visit to our home where he made a vulgar remark; I have sooo much say... but am prepping it for legal action. read more

George Loftland, the project director at Jackson Design, was exemplary! He took his time to go over everything the company has to offer. He was polite, professional and very knowledgeable. He did not rush us and discussed many options for us to consider. I would highly recommend his expertise! read more

Great company and very reputable, they go far above to provide a great experience. I would highly recommend them to all my friends

Jim came to our house and listened to our ideas and viewed our bathrooms, which are in need of upgrades. Jackson Design is geared to work on projects larger than ours, so Jim referred us to another company for help. He also gave us several good ideas to mull over. He was professional, friendly and thorough. Thanks! read more

We just completed our 2nd remodeling job with Jackson Design. As with the first project, their team did an outstanding job. They work with the highest quality tradesmen and the work is done on time. Site management and job over site were superlative. Any issues we experienced were rectified in a timely manner. Jackson Design cares about their customers and have genuine pride in what they do! read more

Jim Groen with Jackson Design was very helpful in recommending other designers and contractors that could help us with our smaller bathroom remodel project. His professionalism and courtesy was top notch and when we do a larger remodel project - Jim will be the person we will call. read more

We hired Jackson Design and Remodeling over a year ago for an addition to our home. Due to changes in our family situation, our plans have changed a few times. Throughout this process, JDR has been patient and accommodating to our changes and requests. Our designer Anna has done a great job of guiding us through all of our selections. I am a business coach to residential contractors so I have seen many different construction companies both good and bad. The process and procedures that JDR follows are some of the best that I have seen in my 30 years in the industry. read more

I have had the pleasure of working with Jackson Design and Remodeling as one of their vendors for the past year. Working with Anna and her design team has been truly delightful. They are responsive, talented and easy to work with. I am grateful to work with such an amazing company! read more

Seminar was informal and fun! Offered food and wine. Person that came to the house was personable and friendly, had some good suggestions liked what I heard until he gave me an estimate of time and costs. I have an 1800sf home not at all extravagant. Wanted a load bearing wall removed, island installed and new cabinetry........... drum roll.......... $300,000¡!!!!!!!!!!!!!!!!! I wasn't having my house rebuilt!!!! No exterior walls removed WHAT????? read more

July 2023, while in their showroom I was informed that the minimum project size is $150,000. I was looking to spend ~$80,000 on my kitchen. I find it hard to believe that they really require $150,000 minimum, and that other undertones and/or prejudices led them to send me on my way. Has anyone done business with them for under $150,000? read more

We've contracted JDR twice for our homes in San Diego. The first time was about 6 years ago for a remodel in our condo. Everything went extremely well from the beginning designs through the plans and permit stage and even up to the very end of the project. Their workers were clean and professional. Their staff designers were friendly and knowledgeable. We are very pleased with the final product. The 2nd time using JDR was just recently with a small house we purchased in 2016. We talked with them about a remodel but in the end it was better for us to tear down and rebuild. JDR was there all the way! They helped us get through with the Coastal commission plans and their design was AMAZING! The little beach bungalow is now a beautiful 3 bedroom house with style inside and out. We couldn't do it without JDR! read more

Jackson Design & Remodeling - Interior Design Near Me - San Diego, California

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We contracted with Jackson to do a complete remodel of our 47 year old house. We went with them because of their in-house design and in-house teams. Our house came in close to budget and close to timeline. We are very pleased with the result - the house is exactly as we imagined it. Their teams helped us through the entire process and it was much less stressful than we expected. We have already recommended them to several friends. read more

I honestly couldn't be happier with the design and work done by Jackson Design. They designed and added a kitchen, laundry room, and pantry in the lower level my home. It is absolutely stunning and functional. When they did the final walk thru with me, I showed them all the things I just loved. I also mentioned that the spice drawers were a bit funky to use. A couple of days later, they sent me an email with a couple of new spice cabinet options. They ordered them and had them installed at no cost to me. That is the type of outstanding service they provided. I wouldn't hesitate to use them in the future or recommend them to others read more

I attended a Jackson Design and Remodeling seminar and was impressed with their team approach. My house is older and was in need of a whole house remodel. I had a bad experience with a remodel elsewhere so was very cautious! As I met and talked with Jim Groen, I continued to be impressed. Phase I is completed and it has exceeded my expectation. A few small things needed to be adjusted, which was done promptly and well. They listen to wants and needs and have accommodated my desire to stay in the house--the reason for phases. They had great design options for some challenging areas. Sean is there frequently, mostly daily and provides reports. He takes time to answer questions and discuss options. I can't say enough good things about my core team of Jim, Sean, Mitch and Ivan. I talked with several people who have had remodels done in my area and they had issues, either big mistakes made or lack of communication and frustration. When I asked why they chose a particular company, the answer was always lowest cost. I could have gone that route but would have been stressed to the max and not happy based on the experiences they had. The JDR team's professionalism has made this process so smooth. I would confidently recommend them! read more

Disclosure: I did not use this company When I called Jackson Design & Remodeling I spoke with Anita who helped me determine that Jackson Design didn't really specialize in what I was looking for, however she went WAY out of her way to put me in touch with referrals who would be better suited to what I was looking for. She called me back like 3 times after making calls around checking into my project needs. She didn't benefit from this at all and was just being plain old nice and helpful. Great service deserves to be recognized somewhere. So thank you for being so nice, Anita! read more

Each time I called to speak to Emily regarding my whole home renovation she wasn't available. I then asked for any other specialist to speak with and the receptionist claimed that they were "ALL on the other line." LOL. I am quite anxious to get my project started but Jackson Design obviously didn't want my business. Horrible customer service and what a way to dodge new clientele. Not recommending you to my family and friends!! read more

Having purchased a house with a 30-year old kitchen, we knew we had to do a full kitchen remodel before moving in. There was also an opportunity to do a full 30-year " service " on the entire house (3000 square feet, 5 bedrooms, 3.5 bathrooms which we wanted to make 4.5) but since we work too hard already, the prospect was a bit scary. We had heard too many friends telling us how their remodelling projects had gone on for double the time, double the money, ending up with them surrendering on small annoying finishing touches because they just wanted their life back... We met with Todd Jackson at one of JDR seminars. We felt that if there was one company we could trust to make this full house remodel happen while accommodating with our busy lives, it would be JDR thanks to its fully integrated approach. In a major project, you prepare yourself for things going wrong but nothing did. Twice, I was a little unsure about how my Master Bathroom and Laundry would turn out. I shared my concerns and was grateful for how quick Don Thomas (Project Manager) and Jen Pinto (Interior Designer) came up with suggestions that fully eased my small concerns. Looking back, these two small hiccups were all down to me not visualizing the entire finished project and panicking a bit along the way. Nonetheless they both listened and made suggestions that all turned out to add to the finish result : Don and Jen are huge assets to JDR and I wouldn't want to work with anybody else. We could write pages on the exceptional quality of the work, the professionalism of every man and woman who worked on our project, from Stina Nielsen, Brent Stevens to wonderful and cheerful Al and all the framers, painters, tilers and electricians. All of them made the experience actually enjoyable because they all take pride in their work and it shows! We are people who won't settle for average in anything we do and we know what we want and don't want. The planning and entire execution of our remodel was flawless and the attention to details from all at JDR was outstanding. If you are not yet convinced that you need to work with JDR, let me try again : 1/ They finished the project 3 weeks EARLY. 2/ Down to every little paint patch up detail, buzzing LED bulbs and missing screw. Things we could not even have seen were pointed out, added on the punch list and SOLVED quickly. Everything got done ! 3/ The house looks spectacular !! If / When I need another remodelling project done, I won't work with anybody but JDR with Don Thomas and Jen Pinto. I am so thankful to JDR for delivering my dream house. Thank you ! read more

Adding a room and remodeling another (along with a total renovation of a bathroom) may not strike terror in everyone's heart--but doing it at a distance (3000 miles away) would be scary for anyone. Fortunately, there is Jackson Design & Remodeling. From our first contact (at their initial remodeling seminar), we saw nothing but professionalism all the way through the process. Before work began, we met each of the subcontractors, reviewed the plans, and were provided with a complete scope of work and schedule for payment. No surprises. When work began, our project manager, Chris, kept us informed ON A DAILY BASIS via email and photos. No one I've talked to believes that level of communication. The company sends a weekly report, detailing what is happening, and what the goals for the week are, as well as outlining what will be done in the next week. The spreadsheet shows the schedule of payment and the status of orders and deliveries. Again, no surprises. "Over and above" is the only way I can describe the service we have received. Whether it was attention to our security requests, protection of the areas of the house not involved in the reno, or looking for contractors for work outside the scope of JDR's project, JDR exceeded our expectations time and again. We recommend them highly. read more

If you are considering remodeling your home, I highly recommend attending one of the seminars Jackson Design & Remodeling offers. It is well worth the time. I attended the one this week and was very impressed. Very reputable company. They shared very accurate information. read more

I cannot praise the Jackson Design team enough - they were professional every step of the way, from initial design to demo to the beautiful finish. We had them completely remodel our kitchen. They created a structure to contain the mess from the demo (I've never see this done before and it was a challenge due to the open floor plan). The final product was just absolutely beautiful!!! Shout out to Betsy and Alison, who held my hand all the way through. I would recommend them to my best friend. read more

Jackson Design & Remodeling - Interior Design Near Me - San Diego, California

We just completed a major remodel and expansion of our home with JDR and we couldn't be happier. It's interesting how some people can call not accepting jobs that come in below minimum budget poor customer service or a scam. That's not JDR. Our experience with them was not the horror stories of cut rate contractors that do more damage than good on your home or disappear with the check. JDR is a highly professional, award winning company that does absolute top notch work by the best of the best in every trade - from the owner, Todd, to the design team (Pam) to our project manager (Joe) and all of the craftsmen that came into our early 1960's era home and transformed it into an amazingly modern open, bright, warm and inviting home that is the envy of our friends and family. We chose JDR because they operate with a high level of integrity and communication - both internal and with the client. We always knew what was coming up the following week and were able to plan accordingly. We love our home and would never have hired anyone that promised to do the scope of our remodel and expansion work for a cut rate price. Thanks, JDR - we will refer you to anyone serious about remodeling their home the RIGHT way!! read more

We hired Jackson design to add a room to our house as well as redo our front entryway. They did an excellent job and finished the job in record time which was very important to us. They kept our house clean and easily to live in while the construction was in progress. I would 100% recommend Jackson design and remodeling to any of my friends.We would also hire them again in the future for more improvements. read more

If you are like me who just want a simple bathroom remodel that isn't over the top, this is not the place. I walked into the showroom today and was told that they only do bathroom with a budget of $150,000 or above. read more

Jackson Design and Remodeling once again completed a wonderful remodeling project at our home. This was our second project with them and the results are brilliant. We did an extensive kitchen remodeling project with them and the end result was a beautiful and open concept home. Pam our designer was helpful and an excellent guide, Adam our Project Manager was very conscientious and delivered a beautiful end result. Todd Jackson, the owner of JDR, knows how to deliver quality and good customer service. read more

Just got off the phone with them - just an FYI they told me right off the bat without knowing anything about the size or scope of my kitchen that their kitchen remodel work starts at a minimum of 75K so if your budget or scope is below that no need to check this company out. Their Houzz price range & averages are way off/inaccurate from that so don't trust that either. At least the woman was honest and I didn't waste time going into the showroom. Hopefully this review will save others time: if your budget is less than 75K, just find another company & don't bother reading reviews of this one. read more

Our experience with Jackson, during our whole house remodel, was disappointing. Here are a few examples. Jackson's roofing subcontractor, who was replacing our shingle roof with tiles, littered our yard, deck, driveway and our neighbors' driveway with nails. I asked Jackson to correct this situation, but it continued day after day after day. One day I came home from work, entered the house and walked into a wall - literally. Jackson had built a wall in our living room that was not in the plans. During the demolition stage, Jackson removed the crawl space vent covers. I expressed my concern to Jackson that this created entry points for mice and rats. Jackson assured me the vents would be covered at the end of the project. Months later, when the remodel was concluding, the vent covers had not been replaced. Upon my prompting, Jackson replaced some of the covers. Too little, too late. Several rats had set up housekeeping under our house. My husband and I set traps, resolved the rodent problem and hired a handyman cover the remaining vents. Unfortunately, we missed one of the rats. We discovered it when the odor of its dead body permeated our home. Jackson did not construct our new front walk of exposed aggregate as specified in the contract. Instead, Jackson poured a concrete walk then painted it. Now, a year later, the paint is chipping off and we are faced with hiring another contractor to redo the walk. read more

I'm so happy with my remodel! The whole team was great to work with, from the beginning. George gave us a fair bid - while listening to our ideas and restrictions. Alison and Erika came up with an outstanding design, taking our input and steering us in the right direction when they felt there were better solutions. Lucas was attentive and always in touch (expected from the foreman, but while you were having a baby, Lucas!). The cleaning crew were always polite, the contractors they hired did outstanding work, and they all kept the house as clean as possible, considering the dirt that came up everyday. Of course Artur and Robert, the guys that make sure it all looks pretty at the end, you guys are the best. Thank you all for your hard work! read more

Being our first major remodeling project for our home in Del Mar, CA, we sought out a company that would:: 1) listen carefully to what we envisioned, 2) enhance that vision with an award winning design staff 3) present a plan that incorporated all the elements of the project with detailed cost analysis and options 4) Employ top sub contractors who could be relied on to execute the plan design with the highest quality standards We found all these attributes and many more at Jackson Design and Remodeling. JDR assembled a team of highly talented, caring and knowledgeable professionals to recreate what is now our "dream home" For this we will be forever grateful. read more

We hired JDR to do a major renovation on our home in Rancho Santa Fe (we basically swapped the location of our kitchen and two bedrooms and completely re-did all three rooms). Our experience with JDR was excellent. First, Jon, the architect, had a number of design ideas that we'd never thought of (and never would have on our own). He ended up creating a plan that far exceeded what we thought possible for the space. Tatiana, our interior designer took the time to understand our taste and then worked very hard to get great selections that met our tastes and stayed inside the budget. Again, she had ideas that we would have never thought of on our own, and which really enhanced the overall project. Joe, our project manager, was extremely nice, professional and responsible. He did whatever it took to make us happy. JDR hired great subcontractors and throughout the project, things were always well organized and very orderly and neat. Other than our change orders, they stayed within budget and always communicated when our changes created incremental expense. This is the third major ($150,000 +) renovation we've complete on three different homes in two states. JDR was by far the best contractor/designer we've used. The efficiency of having an "all in one" designer and contractor should not be minimized. It really was a flawless project given all the complexity. All our friends cannot believe the quality of the renovation and the way it completely transformed the house. We are very satisfied customers. I guess the single biggest compliment that I can give is to note that we've just invited JDR back to help us re-design our outdoor living space! read more