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Jack's Tailoring

4.3 (380 reviews)
Closed 9:00 am - 3:00 pm

Services - Jack's Tailoring

Clothing alterations

Clothing mending and repair

Jack's Tailoring Photos

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Jack is a craftsman and a cornerstone of Porter Square.

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Ask the Community - Jack's Tailoring

Review Highlights - Jack's Tailoring

I purchased a new suit from Hugo Boss which fit my shoulders great but needed a little room elsewhere.

Mentioned in 13 reviews

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Gabary House of Alterations - Gabary House Of Alterations

Gabary House of Alterations

(18 reviews)

Central Square

I went in with my dad's navy jacket from the 70s asking for a patch in the liner and for him to…read morelengthen the sleeves. I also asked him to re-attach a button. He said he could do it in a few days, but I ended up going without my primary coat for a week because he kept lengthening the time. Then when I finally came in to pick it up, he had forgotten to re-attach the button. He did so on the spot, and a few weeks later, the button popped off again and I lost it forever. Not a one star review because he did lengthen the sleeves and patch the jacket, but I needed it back sooner than I got it.

I would NOT go here again. They did their job at the end but I did not like the customer service. I…read morejust wanted my dress shorter, and when I went in for a fitting they didn't really ask me the important question of how short I wanted. They didn't really explain anything as they made chalk marks on my dress. The guy did his thing within a minute and said I was all set. I was confused and tried to clarify that I wanted it a lot shorter but they started speaking to themselves and told me they got it. I was told to come back in a week to pick it up. As they had requested, I called in advance to see if the dress was ready to pick up. The lady picked up the phone and told me to wait as she "checked on the dress." The thing is, she just put down her phone to finish helping another customer This is normally completely fine, BUT she started going on a 15 minute conversation with the customer (and I could hear every word and laughter). I felt that it was really rude to have another customer waiting on the phone while you loudly have a personal conversation with another person. I wish that she had told me to wait and call back in 15 min or something like that. I was very frustrated and felt disrespected of my time. When I went to pick up the dress it was nowhere near the length where I had told them to shorten to. The dress had two flaps (one in front and one in the back). The guy had completely missed the back side so nothing was changed there. I even saw the same chalk mark still drawn on my dress. I brought back the dress and he fixed it the way I had originally wanted. For what I paid and a week of waiting, they didn't pay close attention and did the work in a rush right before I came to pick it up. Also they make you tip them when you first go in, before the work is done. I am not really keen on that because I definitely would not have tipped that amount if I knew this was going to happen.

Jack's Tailoring - sewingalterations - Updated May 2026

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