Update- this is something I forgot to mention that's completely slept on!!! It's a limited edition so I'd get it while it's here but it is SO good like omg the perfect summer essential for when it's hot! I've been getting it ever since it came out and it's called the " watermelon sour patch kid drink" and you can get it in either a creamed Soda, a lemonade, or a milkshake, personally I've only tried the soda and it is SO good!!! Per usual the staff here is extremely friendly along with the relaxed vibe!!!! I HIGHLY recommend grabbing one of these before their discontinuation especially if you love sour patch kids!!! Their delectable! read more

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Jack is one of the only late night offerings in the area. Unfortunately this means long drive thru lines after hours. Even though we pre-ordered with the app we waited in the drive thru line for a good 20-25 minutes. By the time we exited after picking up our food the line size had doubled. This is a common occurrence at this location, they should really look into additional staff late night as they have quite a large crowed hitting their drive thru. read more

Their chicken ranch club is the bomb! Best fast food chicken sandwich in county in my opinion.

Stuck in line burning fuel for 50 f****** minutes. Called and asked why they weren't having people pull around the front. Only two people working dinner rush. They had 3 of us trying to leave trapped in line read more

Ordered the loaded tiny tacos and 3 piece egg rolls. Pretty good and enjoyed my food. 1/09/24 read more

Jack in the Box - Fast Food Near Me - Sonora, California

Trash service. Lady asked if I wanted sauce and she threw them on the counter like i was nothing. Couldn't even put the sauce in the bag for me. And she was being super sarcastic about everything. read more

Drive thru window & service area totally filthy. Cannot believe how disgusting it was about 9 am Wed morning, as slow as it was someone should have cleaned the area up. Maintenance man if you have one should have take care of it before opening. read more

We made a midnight run to Jack in The Box drive thru on our way to the casino. We ordered 6 tacos and 7 jalapeño poppers. The food was hot and made to order. Thank you. Sometimes it's hit or miss. I also want to give a shout out the the gal working the drive thru window for not being stingy with the taco sauces. There were 34 sauces placed in our bag for 6 tacos. We didn't need them but appreciate the gesture. We laughed so hard because sometimes you ask for condiments and they give you one. This time around we were not disappointed. read more

Jack in the Box - A bag full of treasured hot sauce. - Fast Food Near Me - Sonora, California

The service was slow and the staff informed us that they were understaffed, this isn't their fault and I completely understand them. The overall attitude they had towards us sounded tired which yeah if I was working at 9:39pm with 1 other person and there is a drive thru full of people I would also be having an existential crisis. The individual who took our order was as lovely as they could be given the circumstances and I hope they really get their staffing in order as I know there are many individuals looking for work in Sonora and since the new pay raise they don't want to hire people which sucks for the crew stuck doing the job of 4 people. That's all. The foods fast food it's whatever. read more

the only place open 24 hours dependable, courageous, brave, and always left smiling + happy. 10/10

Was really disappointed lately on the slow service. I do realize they are sorry handed because people don't want to work anymore .. Went tonight and ordered the #11 home style chicken sandwich. They put the spicy chicken on it and there is hardly any chicken more deep fried breading.... read more

Jack in the Box - Home style chicken sandwich .. Where's the chicken???? Lol - Fast Food Near Me - Sonora, California

Went to order the monster tacos and was informed they were out which wasn't a big deal until I asked for 12 regular tacos and was met with the response of "12 tacos?" in a rude unprofessional manner. As though me ordering 12 tacos is an issue? Then Once at the window I was asked if I would like any taco sauce to which I replied no thank you. Then upon receiving the sauce covered bag with my tacos inside I inspected my tacos to find that every single taco had been completely submerged in hot sauce. Probably added a side of spit too. read more

I don't think anyone works here. Drive thru line took 30 minutes. YES 30min! Don't recommend. Avoid this spot.

If you want to wait 30min-hour to get food come here. Was about 6 people in line....14 minutes later still didn't move at all and can not order through app and dining area is closed. read more

Jack in the Box - Cant order through app - Fast Food Near Me - Sonora, California

Gross food and the tweaker in charge that's been there forever is a moron and will argue with you instead of making food properly.

I Love this place! Always get my Jumbo Jack nice and warm ..so yummy! Staff is always nice too!

Rude employee, supposed manager. Cold food, condescending attitude. Will never eat here again! Sent a message to corporate, we'll see if this problem is resolved or not. read more

Worst Jack in the box location ever. Be ready to wait 20-30 minutes for your food whether you go inside or through the drive thru.This location seems to be incompetent! Have gone 3 times, and each time, it takes over 20 minutes for ONE ITEM. And each time, the ONE ITSM is cold...SMH Also, they don't clean the place, which is filthy inside, and the drive up window is even worse. I wouldn't eat at this location even if it was free!!! read more

The chicken strips were very good and the limeade was delicious! I would recommend; the location is pretty convenient. There are many stores to shop around when done eating. read more

Spencer V. Who handles business customer services seems to not care too much about his position in the company. He's not doing anything to make it better for Jacks customers. I was there a few weeks after my first incident and service was still the same... I sat in drive thru and seen a few cars drove off in the 15 minutes I was there. Spencer??!!! .. what can you do to make service better and improve speed of service ..at least 5 minutes and under..! SOS and VOG !! This place needs works! read more

Ok I never do reviews. And I've never had a problem with any of the people working at this jack in the box. But the girl who rung me up was a total jerk to say the very least. Her attitude was horrendous and was rushing me the whole time while ordering through the drive through. She was not pleasant whatsoever. If you're so unhappy with your job, QUIT. While working in customer service your negativity can ruin a customers whole day and vise versa. Stephanie is her name and she was the current manager On July 18th. All I was trying to order was jalapeño poppers with cheese sauce on the side. read more

They will let you sit at the window for ten to twenty minutes waiting for your oder to be taken and then as SOON as you pull up let the car behind you order. This has happened to me three times and when they dont do that the staff is extremely rude when you ask for sauces. there has been times where they have not heard us and said "You need to speak louder i cannot hear a single thing you are saying". They have very rude staff with horrible wait times and attitudes. Managers need to do better on training their staff. read more

Terrible. We waited 20 minutes in an empty dining room for one burger. If my son wasn't so hungry, I would've gotten a refund just to prove a point. They had one girl making burgers. Clearly they need more. In total I saw 5 staff working and no urgency to get food out. read more

I like the way they don't cook your food till you place your order but I don't like walking into a restaurant where there are more flies than customers. My pet peeve are flies, roaches & ants in a place where they prepare your food. Absolutely disgusting, won't be going back again. read more

"Adjust your expectations" and "curb your enthusiasm" may not be enough for this place. At least Jack In The Box was open on Christmas Day, which came in handy for this hangry family. This was not fast food, it took a long time for everyone to get their orders. I don't know if the staff weren't all that wild about celebrating Christ's incarnation by working at their jobs, and took it out on us; or if they were short staffed; or if they had a big run on people (there was a reasonable crowd that afternoon). But it was a long wait. Ho, ho, ho. Yelp Elite: Double Jack. The Hunny: Bacon & cheese on sourdough. The girl: Chicken nuggets. All of us were underwhelmed. And we had comparison, because we had eaten some fries at Leland Meadows only half an hour before saying "Hi Jack!" Those were salty but tasty, Jack's fries were gaggable. I put hot taco sauce on my fries, and it turned out better. The beef was well done, probably too well done (Black Patties Matter!). The girl now knows why I call this place "Junk In The Box". Well, at least it's better than McDonald's. We didn't have much choice in where to eat, but on other days, Sonora has other good choices, so I suggest you try those instead of Jack In The Box. read more

The windows are filthy. It makes the entire place look dirty. They need to clean up the place. Food was good, came out fast,.

Worst customer service experience ever. First I was given the wrong doordash order after a very long wait in the drive thru line (as the lobby was closed) then I had to get back in line after just pulling out to fix the mistake that they made. Keep in mine this is my JOB so I take it very seriously and I know how to do it correct and do it well. As soon as I pulled up and told them I was given the wrong order, Kayla, told me that It was my fault as I gave her the wrong name. That the lady who was behind me was supposed to get that order and I am going to have to show my phone to the person at the window to make sure I get the right order since she insisted I gave her the wrong name. Well I don't have the ability to give the wrong name for starters. Second this is customer service, when you make a mistake it is rude and unprofessional to blame the customer for the mistake especially when it was not on them. There was no apology at all she just wanted to insist I was in the wrong at the speaker and I was not going to sit there and agrue with her when she was clearly convinced that I was in the wrong. I just needed to pick up the CORRECT order I didn't need to deal with someone arguing with me, we have a time limit and because of this incident I was a hour late dropping off my delivery and I was not pleased. Luckily the app allows you to explain those types of situations and prevent your from getting dinged for merchant mistakes. I'm just flabbergasted that this employee was so ridiculously rude and unprofessional! If I didn't have to pick up orders jack in the box would not be seeing me or my money ever again. read more

Jack in the Box - My doordash order. - Fast Food Near Me - Sonora, California

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I used to love eating here but it's gone to shit don't recommend it at all. You'll wait 20 mins for some cold food that isn't even made right and then when you call to talk to the manager they just hand the phone to the tweaker that's making your food and he'll say that your food isn't cold and that you are a liar. The whole place is filthy and the staff lack common sense/social skills. Don't waste your money here unless you like cold food and poor customer service. It's cheap but you might get food poisoning, just go to McDonald's. read more

It's nasty. Employees clothes and hands are visibly dirty, tables are dirty, floors are dirty. Food is not prepared right and they mess up your order just about ever time. That place is nasty as hell. read more

Jacks off again. And seems to be turning a blind eye to his problems. Unsure if I care anymore. This is a hard thing to say in as much as it is a calloused statement considering how long and deep Jack n myself's relationship was. Hell, no one knew Jack like I did or was as loyal to him...not even that little Rodney Allen Rippy trollup from back in the day. Uh Huh We don't hear from that one no more since his going off and gettin schooled. So in good times and bad times, Jack was one solid right hand man. Dude was down. Dude was a Ryder. However with every stroke of good, something hairy and bad has always returned. Only now, the bad have begun to overtake and outnumber those salad days and it don't take no palm reader to see where it all is slipping away. For example, you just never know how much Jacks off until it's too late: his meat is tough, crusty and obviously been worked way too much. As if he beat it. And It's like the worst and usually accompanied by some flaccid cheese that was slapped on like an afterthought. Yet sometimes his meat is dreamy and perfectly presented in your mouth. But sometimes just isn't enough; especially so if Jack can't get that up to 'occasionally'. I blame the parents and adults in his growing up years. He never quite felt measured up to the old man; a former b-boy break dancer and member of a box boy band known as 'Full Force Jumbo J Crew'. Myself, I always thought his dad a clown and never liked the way Jack Jr. winced each year at his birthday party when his pops would break dance and sing 'dreidel dreidel dreidel' thinking it funny. Big ol Roundhead Fool trynta do a square dance on his big ol bald headed old round head. They won't even Jewish such the tragedy this would be. So Jack goes up and down in part because of his childhood but ya gotta raise the flagpole sometime and stop trying to beat your past. Ya gotta grease the hand of fate and hire good people to run the show. Like his meat tho, these folks are up and down too. Late nights seem to be where most of the challenges are yet it was only a few months ago where that crew were awesome. Now? Jacks meat shoved out the window at you face with nary a wham or a bam or a thank you man. Don't think I'm going to go anymore. Jacks off cycle is just too much of a challenge to choke down anymore. Be well Jack. read more

Jack in the Box - Seems fresh, No? 27.09.16 12:05hrs - Fast Food Near Me - Sonora, California

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I usually love this jack in the box, but honestly, fuck them. All I wanted was popcorn chicken. Drove all the way from Jamestown. I got a GRILLED CHICKEN SANDWICH. Granted it doesn't look bad, but I wanted CRISPY little chickens. I'm very very disappointed. read more

Won't eat there unless I know who's on the floor. Not the best place but not the worst in town either.

Just had the absolute worst customer service today. Someone should have a discussion with their crappy attitude staff.

Yeah fully agree with all the other negative reviews for this jack in the box Had the worst customer service their last from the manager who has pink hair and treats her employees like garbage So sad she's angry at life She told me to get the f**k out And I was glad to leave Never going back Gabe read more

I had a great time normally I don't have a great time up in this area because I am normally the wrong color in this area but this place did not play the race game they greeted me with exceptional service and good food the food was hot and delivery and the workers were exceptionally friendly and the place was very clean had a great atmosphere which made my pleasant stay verye and very enjoyable if I can afford to I would need to hear more frequently but we have to stretch the budget but that being said I had a wonderful time here and I want to make sure read more

Yelp really needs to look into giving no stars maybe because they're so worried about people going out of business but why the heck should people waste their money on a business that hires people like this psychotic person, I just left this Jack-in-the-Box and the lobby was closed I went to get my money back because the fries were colder than what it is outside. I didn't even look at my tacos, but when I went back to the door, the girl was kind of upset because that I cop Knocked (I was making sure they could hear me)and I don't think she liked it but I didn't like spending my hard earned money on cold food look people out there. If you're not gonna do your job, don't don't go to work don't go to work I think we had enough of that during Covid. How about doing your job right? Yeah she might not have made it but she handed it to me and if I would've been there working I would have said, to the cook. This doesn't even feel warm, but did she do that when I went to the front all she could do is scream at the top of her lungs at me, telling me not to yell at her which I'm telling her I want my money back this is cold, so I guess that is yelling at her. so I might say one star on my review, but in all reality, I say I would not waste your time at this Jack-in-the-Box, nor your money. read more

Drive through on a Friday night was really long. I had low expectations on how this would end up by seeing the other reviews. . . I was pleasantly surprised as the line moved quicker than I had expected. Had a pretty large order for my family which was taken correctly the first time. The gal at the window was extremely friendly and everything was correctly bagged, no mistakes and the food was great. Great experience. Would eat here again. read more

Ok so I am not normally the person to do this but I think enough is enough. I get that businesses have suffered with covid and finding reliable emplotess... but I literally am so tired of this being the only place to eat at 2am after I'm off work. Everytime. Every single time I go late night after work I pay decent money for my hungry self. I'm tired. I'm hungry. And I never check before I leave. (Definitely my fault) but I'm so sick of paying money for stuff and never getting it. I've called and complained twice. Once I went back that night. Once before that I called to inform that they were doing terrible. Becuase I kept paying for stuff and not getting it. I don't like complaining I usually suck it up and say it is in fact, my fault. But no! I literally never get all of what I order. And when I call I feel like I'm wasting my breathe. I really would like something different but when you're hungry and tired and you just wanna get home, its all I have to eat on my way home so I can crawl in bed when I get home. But I'm done. This place is just poorly managed. Nobody is responsible for their mistakes and it saddens me. I have never had this happen so many times in my entire life. I wish I could give no stars. Becuase they need improvement badly. But every once in a while they do have sweet attentive employees. But this is ridiculous. Get it together jack n the box! Please! read more

The new night manager is what this place needed. He is so nice and friendly. The food is better and the orders are always correct. This place was run previously pretty bad . read more

This place sucks. We came here totally drunk and ordered poppers, curly fries, sliders, a chicken sandwhich, a sirloin burger and mozerella sticks. This place is called jack in the box for a reason. You wind jack up. Then your asshole opens the box. My wife got really bad diaherrea from this crappy place. read more