This JITB is open everyday. I was surprised xmas morning, when we had nothing to eat, that it was open. they had a minimal staff, but i got everything i ordered. i always loved jitb, even when that had that ecoli scare back in the 90s. The one i lived by in san diego began to sell their food like 75% off, just so ppl would eat there. My favs are a spicy crispy chicken sandwich, jumbo jack, 2 tacos for a buck (with buttermilk ranch, sounds incredibly unhealthy and it is), and the sampler trio (chicken bites, jalepenos poppers, and mozzarella sticks). read more

The most depressing jack in the box I have ever been to. The workers are so depressed, this place reeks of it. The manager is also impolite. He took my order at the drive-thru and didn't even say thank you or smile. I don't even feel great about finishing my meal. I feel they probably didn't even prepare it well. Won't ever be coming back read more

We ordered biscuits with eggs and they sold us biscuits AND eggs (we have to build them) when we ask why they just told that we have to move from the line bad... bad service read more

Last night I had the best service at this jack in the box. In previous reviews, I had written about my meal being prepared incorrectly, or in a sloppier manner, but the staff from last nights shift changed my mind. On a walk home from work, I dropped by my local Jack for dinner. We walked inside for the first time in a while since, normally we drive, but last night was a humid night in Milpitas so we enjoyed the weather and instead entered through the dinning hall. The overall hall was slightly on the fuller side, but we were able to walk inside and order without ease and little to no time waiting in between! Since my cousin and I are both vegetarian, options at fast food restaurants are difficult to come by. Thankfully, Jack has a chicken terriyaki bowl that tastes just as incredible with double the veggies, and no chicken! Previously, I've ordered these from this particular location and I didn't get the desired results. Either chicken was still included or there were bits of chicken (which can be fatal to a vegetarian!) or they just gave me a bowl of rice. Last night they gave me exactly what I wanted and it didn't take long either. Since my mother and grandma were back at home waiting, I also ordered Large French fries, 3pc eggrolls, and two tacos. We also ordered a Jumpin' Jack Splash which tastes like a more adult fruit punch (a lot less sugar but such a refreshing fruit drink!). Within 10 minutes of ordering, our number was called, and the staff was so nice and friendly too. I've said before I would seek other jack in the boxes, but I'm glad I changed my mind last night because you guys made me feel so relieved everything went well. I'm a firm believer in giving every establishment a try despite reviews, and fast food is hard to review entirely, so I would recommend giving them a try for sure. One thing to note is that entering the jack in the box versus drive through allows you to be heard easily and clearly- I've had some issues from my car window, but being able to explain it to my cashier had a key roll in getting positive outcomes. read more

The food is always great here no matter what time of day. ordered the number 1 sirloin cheeseburger and a milkshake. The food was both hot and fresh not to mention the milkshake rocking and rolling! Some places care, some places give good service... I will and have driven past 3 other stores just to order here. Yes it takes me longer to get home, but I also like good food. Five stars because over the years I've never had any problem with my order. Keep up the good work read more

The only reason I went in here was for the free curly fries and small drink. other than that it's your typical Jack in the box. The employees are somewhat friendly. They have a tv that gives you the current movie time for the century great mall, i can't really remember what else was on but that what stand out in my mind right now. The place was empty when we got there ! ! since the lunch crowd is all gone. So yup jack is just a OK in my book. read more

I've been to plenty of Jack's but this one is lazy on quality... old fries and and missing items on my salad is a norm. I really wouldn't go back, but its the closest thing to work when I'm in a pinch. Urgh... read more

Jack in the Box - Looking for the other piece of my chicken.... - Fast Food Near Me - Milpitas, California

Open 24 hours! Bacon cheddar wedges w/extra sour cream: Nacho cheese and bacon bits over steak fries? My fat tooth says yes please. Sourdough Jack: W/extra pickles and mustard. My boyfriend always gets this. Breakfast croissant: Hit or miss. Sometimes the bread is squished. Breakfast Jack: I like the hamburger bun and it's not too overwhelming a portion. Best w/ketchup. Steak and egg burrito: My newest discovery. Huge! Lots of eggs, a hunk of steak and a hunk of hash brown. Thanks for the quick tip! Mini Pancakes: $1 promo. They taste exactly how they sound. Chocolate Overload Cake: Dessert. Moist and chocolatey. Mini Cookies: Blah. Five for $1, but tasteless. Pizza Bites: Just like mozzarella sticks only with the marinara already inside and grosser. Not a fan. Strawberry Milkshake: Sweet, creamy, cold, and tasty w/ a mound of whipped cream. Mini Churros: Sweet, fattening, and my ultimate Jack In the Box sin. Crunchy on the outside and gooey cinnamon sugar pumped inside. Fast drive thru service most of the time. read more

Was there for some early breakfast at 5:15 am in the morning on Jan 22nd, 2017 (Sunday). Figure the drive through was open but it was not. There were 2 small plastic tray blocking the drive through and clearly there was someone inside. I honked at the drive through window but the guy just ignored me. Please do not advertise this is a 24 hr business drive through if it's not. read more

Drive-thru is open late, and the service is pretty entertaining (AND they didn't even screw up our big confusing order)........ I haven't had Jalapeno Poppers better than JITB's, and 99 cents for 2 tacos is still a pretty good deal.......BUT their cheeseburgers taste like death read more

On Sunday 9/15 at around 1030 am, I purchased combo 27 and a cup of water at drive-thru. The window staff, who dressed like a manager, handed me a cup of cold water. I politely asked if I can change it to hot water. He suddenly snapped and rudely grabbed my cold water (It's like slapping my hands for the water) and uttered some words in an angry manner (I believe it is in spanish) in his mouth which I don't understand. He kept staring at me angrily while pouring hot water and again rudely handed the hot water back to me while still uttering some words in the same angry manner. The reason I think he is saying bad words to me is because he didn't say 'Thanks' like all the other window staff does before or smiling at me. There is no reason he should be rude to me. I was just asking to change to hot water. On top of it, he also didn't give me my receipt. I would not visit this store again. read more

Never Had Such horrible Experience Here First the Mexican Lady Running the Cash Register Tried to Charge More then What I ordered And When I told Her that cant be Right She Said That I ordered all the Extra Food And I Never Did She Was Very a great that I canceled the Order And walked away and made another Lady finish taking my order ! Then she handed me My drink with the Top not places correctly so it spilled all Over me So upset with the Service Someone In corporate should do something about the way they treat customers here ! read more

Fast, cheap, and pretty good. The fries aren't the best but definitely better than Mc Donald's.

Food is the same Jack in the box (which is good) but the employees here are very friendly (mostly). So far, all my orders have been correct. And they have one of those contactless credit card scanners at the drive thru so i don't have to hassle with handing them the card or messing with change. I think they have tv's inside the restaurant to watch while you eat. I usually do drive-thru so I'm not 100% sure. read more

Some Sunday's I come to get breakfast and most times I end up leaving without anything because it takes so Fk'n long in the morning. I have been sitting in drive thru for 9 min as of right now can't get out because there's a line of cars, this is bull shit. Lesson learned last time I come here for breakfast or at all. Ok so I got my food 14 minutes after ordering, I hear no more pancakes and no more butter. There is only 1 guy working, what the fuck. read more

So I went to the Milpitas restaurant after work for something to eat. I sat at the register for about 5 minutes waiting to be helped and NOTHING!!!! I don't know how many times they turned around and looked at me BUT NO ACKNOWLEDGEMENT AT ALL!!!! Customer service I I give them an F- read more

Poor lil JITB that used to get a lot more business before all those townhomes were built around it. Now it's semi difficult to get in & out of the parking lot, and is easily congested. The perks? Fast, accurate service. There is a drive thru (one up from the JITB on Landess/Morrill) Inside are ordering kiosks.. but I've never been inside when there was a line so no real need to use them! read more

We have been waiting for 20 minutes in drive-thru. And the drive thru light just turned off!!!!!! We pulled up at the window and wanted to know what's going on. That guy just told us " we are closed. Just me and her. We don't get enough paid to do the job now" we are like " aren't you guys opening 24 hour?" He said " yes, 24 hours ! But now just me and her ( point another woman)". so now, they still get paid without serving anyone now? It's way too ridiculous! And last night, the same guy! He totally forgot to get our changes back. And When we asked fir it, he was like " huh, what are you taking about ?" Come on! It's not your tip!!! These two days, around 12-2am, that's the guy! VERY VERY disappointed!!!!!!! Didn't even wanna give a damn star!!!!! read more

Awesome customer service and very friendly he even hooked me up with a special nacho fries and it's awesome! Very good service

Jack food is all the same. always good especially their tacos so therefore they get 1 star for that. I go here on a weekly basis since it's really close to my work so i have no choice to go to this Jack in the Box location during lunch. As for service at this location. The worst ever!!!!! The staff looks unsanitary except for the managers, since their clothes are all dirty. If you order the same thing as the person in front of you, just expect it to be wrong! This is the 6th time this has happened total to the 3 of us who go there every week for lunch. it's funny too how they'll argue with you to try and prove you wrong when it's so obvious that they gave you the wrong food or say the wrong order number or NOT give you your entire order. It's funny because it never fails. It happened today as well. My friend ordered their big value meal which is their new promo just like me but with an additional 2 tacos and they tried proving my friend wrong that he got what he ordered! FAIL! Worse jack in the box ever! The new touch screen machine to order food is 100000000x better than speaking to a human at this location which is really sad! Sometimes, if you try to order stuff and their talking to each other, they'll just ignore you. If you plan on going through the drive through, they cheat on their order machine since it's hooked up to jack in the box corp. If there's too many people in drive through they'll tell you to wait in the front. What they are not telling you is that they will just click on the button like they finished your order when they haven't and they'll forget about you and you'll never get your food when you have paid already. I've seen it happen everytime i go there during lunch hours. It's so sad because they know they'll get in trouble if they don't process the order after a certain time but yet they'll just forget about you. Worst Jack in the Box EVER! If you plan on going there, order through the machine and don't talk to a human like i do. It's the only way you'll get your food correct! read more

This is how it usually goes for me when im a bit intoxicated and trying to get JITB.... Drive thru: Welcome to jack can i take your order? Me: OLA!!! Drive thru:..........ola....? order food and pulled up at the window.... This lady wasnt even spanish speaking hahah, my favorite after drinking food spot. read more

Good for a JITB.Way better than the one in Saratoga that drowns your sandwiches in random sauces.I used to go to this one all the time when I worked out in Milpitas and get breakfast anytime of the day.More often than not,they got it right.Every once in a while there'd be a surprise for me in the bag if I didnt double check my order. [END OF REVIEW...NOW FOR A STORY,KIDS...] I was running errands for my boss,driving a U-Haul that was in his name and had to go to our storage facility to load up the truck with stuff that he wanted.Well,I loaded up the truck single-handedly and decided that I was gonna take my lunch break while I was out running around anyways.JITB was on my way back,so I'd be doing us both a favor.Now,remember,the U-Haul is in HIS name on HIS credit card and more less HIS responsibility since he was the one noted as the driver. I pull into this JITB,and instead of parking decide to drive thru.It was the smallest U-Haul truck there is,and there was no sign at the drive thru noting the clearance height for vehicles,so I just assumed it was all good.Well it was not. I order my food,which at the time was probably an Ultimate Cheeseburger meal and pull forward,and then come to a screetching hault when the UHaul scraped the rooftop next to the drive thru window,raining down chunks of concrete and dust onto and into the truck.I was stuck.If I went anymore forward.I would either bring the whole place down on me or just be plain stuck.There were cars lining up behind me to the point of which there were 5 or so,so I couldnt ask them all to back out,cos that wasnt happening.I shut the truck off.Walked up to the window to be greeted by a half dozen workers who were apparently excited about what I did,smiling and pointing,some just staring at me.Paid for my food,hopped back into the UHaul and thought for only a second about what to do. My only way out were bushes that were to the right of me,which led into another parking lot.So without hesitation,I turned the wheel all the way to the right,checked for any traffic and then plowed into them to make my escape.I floored it. To make a long story short,I got back to work.The truck looked like it survived WWII.There was a small dent on the top of it.I just walked back into the office,handed my boss the keys-the District Manager was there visiting that day and I was sure I was fired.Luckily,it was 3:00,my time to go home so I clocked out and left.He returned the UHaul without noticing a thing.How do you not notice that the interior of the truck is dusted with white??? I waited a few months just to be safe and then mentioned it to my boss.We both got a good laugh when I told him the story and I actually kept a piece of the building that fell onto the truck up until a few years ago when it accidentally got vacuumed up.It took forever for those bushes to grow back.At least 5 years.I still get a laugh everytime I drive thru this JITB. read more

Ok so I would like to let the entire world in on a little secret about Jack in the Box's tacos... Eat them with their BBQ sauce and they rock! Especially late at night after a few drinks :) I would love to take credit for this invention but I can't, credit goes to my buddy Jay for that one. A true BBQ pioneer! Although I have since gotten about 20 people hooked on it. read more

I only come here in the wee hours of the night, usually because my sister gets a craving. We once dared her to order at the drive-thru in a British accent. But just an FYI, I don't recommend that, because the lady sounded pretty pissed off. Probably because she could hear us cracking up in the background. You never know what they could do to your food if you piss them off! P.S.- Strawberry shake is delicious! read more

WORST CUSTOMER SERVICE EVERRRRRRRRRRR!!!!!!!!!!!!!!!!!!! I have never in my life had such horrible customer service. I am not the kind of person who would normally complain but I just can't get over how horrible this place is. The wait is horrible and they are ALWAYS busy. I don't understand how the line can always be so long and how long it takes to get my food. Its like none of the employees are properly trained and they are always understaffed. God I hate this place!!!! read more

Okay , it's a fast food place but I have to take this review to give credit to the happiest / best person I have ever met working at a fast food restaurant. Shout out to Al!! The best experience I have ever had at at a Jack In the Box!!! I hope I get to experience more people like this in life! Thank you Milpas Jack in the Box!! read more

If I could give this place zero stars I would couldn't even get a simple order right. Messed up my whole order got home and what I ordered wasn't even in the bag missing two tacos and my churros. Didn't even want to give us our sauces. Very sad this is the only jack that this ever happened to me read more

Quick and fast drunk food! DONE!

Terrible customer service. Couldn't make a separate order even though there was NO LINE behind us at 11:30 at night. Only received 1/2 egg rolls. Soda was flat. After getting back in line for my order I could hear workers talking mess in spanish while receiving my food. HIGHLY DISAPPOINTED. read more

Pos: -maybe close proximity in milpitas Neg: -stale curly fries, not crunchy -the chicken sandwich is the same: not warm, cold -take forever to prepare while driving through Overall, I probably wont come back! I compare this to other Jack-in-the-Box restaurants to make it fair enough. read more

Personally I hate jack in the box. I would only like to order probably the cheap ass tacos!!! 2 for 1 dollar is bomb for the munchies, especial the late night ones. The ranch is bomb though with the tacos. Sometimes I order about 6 tacos in one sitting but that's bout it. Definitely not diggin anything else up in that nasty joint. read more

The other Jack in the Box up the street just sucks (Morrill, near Target) so I give this one a better rating. If you need me to write a review on Jack in the Box, you must have been living in a cave for YEARS. What are you doing yelping Jack in the Box? And a specific one at that. This one is 24 hours, has a drive thru, and serves Strawberry Soda. 3 things the aforementioned closeby Jack in the Box DOESN'T have. read more

Last night my husband and I came through the drive thru after a very long day. The gentleman that assisted us was so friendly and helpful that I just had to leave a good review for him in hopes that he gets the kudos at work that he deserves. He said his name was Ernesto. My only complaint was that my order was missing my 2 tacos (not a huge deal) and I didn't get a fork for my teriyaki bowl. Even with those things missing, Ernesto's friendly encounter earned you guys 5 stars on this one. read more

I don't rate or review any fast food joints, but this place just made my day. Normally after working a tough night shift at my work, I'd go straight home, but on one particular day I was hungry to the point that I might pass out. OK, maybe I over exaggerated that a bit, but I was starving! To be honest, these 5-stars were all because of the person that took my order (I think her name was Susan?). Being very kind and very courteous to the point where it's almost adorable. When I got to the window and was ready to order, she told me that it might take a bit longer, asked lemon for my tea, and made sure that my order was complete before I even drove off. Need I remind you that this was all happening at around midnight-a time where all the crazy people come out from clubs and bars, and yet she is very sweet and kind. That was my highlight of the night and these stars go for you! You go girl! read more

Horrible parking. `Nuff said there. Automated Cashier, Woohoo, right? Nope. A customer spent 5 minutes deciding on what he wanted to order, and cancelled his order twice. I moved over to the counter line, hoping to get faster service. Nope. 5 more minutes, and still no service. The manager (gentleman in a white shirt) looked over at me twice, but did not acknowledge my presence. After my order was placed, (and him being interrupted twice), he asked me what kind of drink I wanted..... I didnt order a drink, so I repeated my order again. The customer who was on the little kiosk machine, got done with his order after mine.. but got his food first. I mean.. what the hell? All I ordered was a Big Cheeseburger and 5 mini churros. Since I didn't receive my receipt, I didn't know which number I was. She kept calling it out... until she realized my name was on the order. Then finally called my name. Sigh. After getting back to the office, I bit into my overdone cheeseburger and overdone churros. Gross. Sorry Jack in the Box.. You're officially boycotted (at least this location.) read more

I ordered 2 breakfast combos and 2 order of tacos during my break on thurs april 18 2019 at the drive thru but when i got back to work started eating found out sodas had no flavor my order incomplete missing half of my order since my lunch is only 30 mins could not return to get the rest of the order so i called the tel # on my receipt ask for a manager i explain what happened and she said just come back anytime and they will make it right. But when i return 1 week after ask for the manager or someone in charge i was treated so badly i felt so ashame the manager what the manager called me a thief in front of employees and customers and he gave me 1 breakfast jack and a soda and said i should be happy because the sandwich and soda is coming out of his pocket. I will never go eat at this place again. read more

If I could give zero stars I would! There was a long line in the Drive-Thru; however, I was craving Jack tacos. After waiting a while we order and we get to the window and they tell us they have no fries! Not even while we were at menu did he tell us they had no fries! Very upsetting! And then after that there was just one guy in there, and it was still full. And he was taking forever to get us our food. We were waiting for our tacos and He was literally just standing there and WE COULD SEE THE TACOS READY TO BE BAGGED very very upsetting. Do not recommend! read more

HORRIBlE DINE IN SERVICE. Food is what you would expect. They never have someone at the register when you're eating in. It takes longer to get someone to take your order than for your order to be ready. read more

Went there at 1 am on Sun morning to get some food. Since it is a drive by, I drove up to the speaker/intercom. I waited for about 10 seconds for the person inside to talk to me and take my order. Nothing. So I asked "Hey man you there ?" This dude replies "No we are closed". I thought i heard him wrong so I asked "You guys are closed? " he says yea. So i angrily moved up forward cause i waited for 10 minutes to place my order and will probably wait 10 more till i can get out of the car queue. As i get up to the window, i see the car in front of me get their order. So i drove upto the windo and I asked this dude what was up? He said he was kidding and I drove away too quickly (apparently once our little conversation was over he tried to explain his joke to me) What the hell? I mean you are not supposed to joke about being closed. And i asked him clearly. He told me twice that they were closed. And am i supposed to get this inside joke and wait for him to take my order? I thought they were actually closed and moved my car. Was i supposed to stay there and let him clarify this inside joke these guys have ? Also their speaker thing is always broken. Cannot hear the person clearly. And on top of that this dude has heavy indian accent. I mean i'm indian and i'm okay with accent and everything but cmon that "we're closed" joke pissed me off. Food is okay. Just make sure to speak loudly into the speaker thing and don't believe them if they tell you they are closed. read more

Drove all the way here and they're close!!!! On yelp it says they're open!!! What a waste of my time!!!!!!!!!!!!!!