Came in for late dinner on a Friday night, this last Friday and actually sat down to have dinner there inside instead of taking it to go. Restroom was clean, and seating was plenty. Ordered our food and we had it hot and ready to enjoy within 10 minutes. Place was quiet until a young crowd arrived and it got a bit loud, good thing we were done with our meal and off we went. Had the late meal box, came with a choice of a burger, two tacos and both curly and regular fries. The chicken burger was called Nacho Jalapeno and it had way to much nacho cheese, got sloppy after a while. The tacos were just ok, nothing to brag about. read more

Cool story. My niece is visiting California from Germany. She was on her way to visit and the GPS she was using sort of led her on a wild goose chase. Anyway, she couldn't find us, so stopped in to this particular Jack in the Box to grab a bite. When she did, she and her friend managed to lock both her phone and car keys in the car. There is a wonderful and kind woman named Vanessa who works at this particular store. She let my niece use her phone so she could contact me. My wife and I drove over there, called triple A, and all was straightened out. Now get this, at the same time that this happened to my Niece, there was another family, this one with small children, who did the exact same thing. Locked their keys in their car. Vanessa called Triple A for them on her own AAA card because they did not have it. The other family offered her money for her help and she flat out refused. I do not forget that kind of exemplary kindness. Now, Jack in the Box is a large chain of fast food places and the menus are standardized. What is not standardized is how fast the service is, how clean the store is, and how nice the people are. This Jack is the best one I have ever visited, and Vanessa, through her kindness and thoughtfulness, elevates it even further. When I am done with this review, I am going to praise both that store and that kind woman to anybody over at big Jack Corporate who wants to hear about it. If you are feeling the need for some Jack in the Box, this restaurant is an awesome pick. And say hi to Vanessa; tell her Scott sent you. It is the one on Ave. I, just west of the freeway by about a block. read more

Always a good spot when you just need something. They don't mess up the order, the line might look long and exhausting but it will go quickly! read more

Food good. I ordered a jumbo jack w/cheese combo and wasn't busy at all. There were only 2 cars in the drive-thru. But when I got to the drive-thru window, they asked if I wanted sauce? I said ranch, then the guy told me to park my car in the front, and they will hand me my food? In my head, I was thinking why? 1, it's not busy, nor did I order a major order. When I got my food, no ranch or napkins in my bag. So, I had to go back to drive-thru to ask for some. Service was bad, but food was good. That's why the 2 stars read more

I have always had excellent service at this location, especially in the mornings. Great customer service skills! This is the best Jack in the Box in the Antelope Valley, hands down. The food is great for a Jack in the Box. read more

It's a Jack in the Box, whats not to love about it?! Good food and ok service, first place I've ever seen a ordering machine next to the counter. Kinda cool! read more

Very poor service It took 25 minutes for one burger... I spent my time for one sorry. read more

Place is terrible, I hate that they make me back up every time so it restarts their clock. If you can't do what every other Jack In the Box can maybe you should quit. read more

Ok now this is the worst Jack n the box I've ever been to they do not wear gloves handling ur food an I ask the manager to put on gloves with my food she got a attitude an I kept making her throw it away cause she refuse to put on gloves I give them no stars read more

So I just got back from here and they got my order wrong TWICE. Although they fixed it the first time, the second time apparently the manager said they couldn't tell if it had been wrong even when I brought them the burger, and they didn't refund or fix it. This made me realize the manager may not even know what ingredients their burgers actually have, they just go off the verbal title. You may wanna try another location, since I'm not sure they even actually know their company's burgers here. Still have not tried that new burger I orignally ordered tonight... read more

I've came here a few times in the past 2 weeks and they always tell me they have no shakes. Jack In the Box is turning into McDonald's!

This is my second time this week at this jack n the box. I ordered the new loaded fries & asked for chicken & when I got home realized it was pork. My second time was tonight, I ordered chicken again & they literally only put ONE very small piece of chicken in the whole box! Very disappointed. read more

In the most polite way possible, to anyone who complains about being asked to back up or pull to the entrance to reset the timer... please shut your face. Fast, Good, Cheap. You can only have two. Jack in the Box is cheap and good AND relatively fast but when you order something with an additional topping or without toppings, they aren't going to be giving you something that has been sitting under a heat lamp waiting for someone to order it. It is going to be made fresh. So either politely decline, or make up an excuse on why no, you will not help them meet their ridiculous speed standards given to them by CEOs who never step foot behind the counter of their establishment, or stop complaining and just do it. It has nothing to do with the quality of service they provide or the food you receive. Better yet, get your lazy tush out of the car and walk inside. You can order and plop down at a table to wait on your food. This is the one store that has consistently never screwed up our order and we come here frequently. And yes, we do have special requests with the order. So thank you, Jack in The Box, for doing your best and dealing with impatient customers on a daily basis. You do not go unnoticed. read more

Stopped by to get a quick bite to eat... went thru drive thru and was on the window in minutes... was in a bad mood but the cashiers smile made my day. He was very nice young man. His name was Jordan, I had ordered a fish sandwich combo and in so many years I have been going to jib this one actually gave me fresh and hot food. Seriously I don't give anyone 5 stars because I am one of the people who knows good food and service since I am in the same industry. Thank u jordan. read more

I don't know about others , but I have always had great service here. Full menu 24 hrs a day,great since I'm not a breakfast person.

Always fast and friendly service when I stop by for lunch. Drive thru stays busy on Fridays and weekends.There is just this lady who always adds mayo on my burger when I clearly tell her no mayo. Lol but other than that there is nothing wrong with this location. read more

Just across the street from the baseball field and our hotel! Fresh, fast and hot! I like it! Thanks Jack!

This place took for ever to get our food and it wasn't that busy so no reason given for the delay.then on top of that they got it wrong because we were missing a couple of our things .Other then that it's ok read more

The worst experience ever. From the beginning they had a bad attitude like they didn't care at all. I ordered through the drive-thru and they made me pull around to the front to wait for my order. They bring my food, I check it and see that they had forgotten my side salad. I go inside to tell them and Christina the manager acts like she doesn't care, she puts a side salad in a bag and throws the bag at me and walks away. I go home thinking that's the only item they forgot, nope. I unpacked my food and see that they forgot one of my burgers. Great now I have to drive 15min back to the restaurant and have my family wait to eat because they can't get my order right. I go back and talk to Christina. Again she acts like it's nothing, gives me my burger and walks away from me. That is so ridiculous. Christina should not be a manager with that attitude that she has. She has terrible customer service, doesn't care about the customers, and can't even acknowledge the mistakes she and her employees make. And she's supposed to lead by example? That's why her employees have a don't care attitude and gets people's order wrong. Outright ridiculous, F jack in the box, never going again. read more

Don't go here. I ordered something so simple, 2 chicken sandwiches and water and they forgot the mayo and lettuce in both sandwiches and asked me about 3 different times if I got my water. They even asked me my order again when I got to the window...even though no one was in front or behind me when ordering...Too distracted with other things obviously. read more

This is the best fast-food in Antelope Valley. They have breakfast all day. The staff are ALWAYS exceptionally friendly and pleasant. Service is prompt and courteous. Great salesmanship, too as they'll make tasty substitution suggestions without being pushy about it. The restaurant, bathrooms and parking lot are spotless. If your traveling the 14 through Lancaster and get the munchies try this Jack-in-the-Box at the Avenue "I" exit. read more

This place is fast. But it has it days were it slow.. and food is. fresh ( I know it fast food). It one of the best Jock in the box in Lancaster.. read more

I usually stop here on my way to school. The service is fast and the employees are always friendly. I am always satisfied with their service no matter what time of day it is. I highly recommend this jack in particular. read more

I stop by today to eat my breakfast on my way to my dental appointment. I had a #24 with og. It was good and freshly cooked

service was terrible I went threw the drive through and it was very busy and waited about 25 minutes and they forgot my dads 2 tacos. They were nice enough to give us two extra tacos but they totally screwed my order service has really gone down here read more

Since when do you only get one sauce for three egg rolls and seven jalapenos? On top of that, my order was missing an item and had to wait longer out front than I did in drive-thru. Asked for at least one additional sauce per item (would've even paid extra...), girl said "ok"... and still did not add them to the bag for which I had to wait another five mins. Never been to such a stingy Jack in the Box before... won't be returning to this one. read more

Best jack in the box in this valley! Love the manager I always ask for way more ranch and they always give it to me without hesitation love love love the customer service too makes me happy after I leave there read more

you come back you complain and you tell us a big ass hair in your burger and it tried to tell you you going to get one item free if you wish at least $10 a gas 20 minutes of your time added that to where you work and you make an hour trust me and get nothing for free this jack in the box has always done that read more

tacos are so good!! only bad thing is that they mess up on the orders sometimes and they have long lines too.

It's fast food... Tastes the same no matter which location you go to in my opinion. But the people that work here are really nice which I think is rare in the industry. There is a younger man named Marcus (I think) that is always so nice. read more

Wanted some breakfast for dinner. Unlike McDonald's, Jack in the Box takes the same amount of time regardless of what I order, even though I went to the drive-thru. The Loaded Breakfast Sandwich is my new favorite, and it was made perfectly, with crispy bacon.Service was quick and enthusiastic as usual.No problems. read more

Went through the drive thru after watching a movie with the wife around 11:30pm drive thru wasn't packed at all only had one car ahead of me I ordered a Jr jumbo jack with sriracha sauce and the drive thru employee his name was isai said no problem he'll add the sauce ordered a 10 piece and a med curly fries long story short I go home to find out he didn't add the sriracha sauce as requested on my burger the chicken nuggets and the curly fries where stale and burnt and hard.ime they gave us ones that are expired. So I call and request a refund isai happens to pick up the phone and thought it was a good idea to be a rude prick to me and my wife. I guess you can say he threw good customer service right out the window I won't be visiting this place anymore. If your going to work in customer service you shouldn't be so rude. My wife doesn't just go off on anyone but he was so rude she did tell him to check his attitude. read more