We visited at night around 10 pm First time in a long time. Feeding a late night craving. Drive thru only, at this hour. We let one car go ahead of us as we were perusing the menu, that was an error as he had either a large order or it was a verification that things weren't pre made. It took a long time for that car to get their order. We ordered old favorites, embarrassed I ordered their tacos, they were thinner than before and virtually no diced tomato or salsa and very little lettuce, very little. I also had a Jumbo jack which was just a little hamburger. We also had a Chicken Sandwich, which was good. I think it was staffed by two possibly 3 people. Parking lot seemed clean, surprising since no out door trash can available, dumpster is totally caged in, so if eating in parking lot, trash goes with you. First time In a long time, we use to go to the location on Eagle Rock Blvd, it was usually much busier, I guess due to it's proximity to Occidental College. As far as ambience, not much in the parking lot. Window attendant pleasant but hurried. Note: Appreciate reply from owner/manager, we will be back. Thanks for reply! read more

Ricardo, the manager mad disrespectful place in order to go pay for my food went to use. The restroom was banging on the door because old lady was impatient to use the restroom they have another restroom. She could've knocked on, but they decided to my door for some reason I was taking too long, highly unprofessional. read more

They are honestly way too stingy with the ranch. I understand they may have a strict policy about limiting sauces, but for the amount of food I order, I should be able to get at least six. I even called to ask for extra ranch and made it clear that I didn't mind paying for it, but the man still refused. That's extremely frustrating, especially since it's such a small and inexpensive request. The food itself is fine, but the ranch is honestly the best part of Jack in the Box, and not getting enough completely ruins the experience. For that you get 3 stars read more

The food is good. The service is good. The Ambiance inviting it is small but cozy. I noticed the commercial for the 75 Anniversary for the jumbo jack and was .75 Friday and Saturday as I entered I wanted to order 4 but the manager told me online only but never said that in the commercial. I could not order since I cannot use my EBT on line. I recommend this place of business . Kindness forward one person at a time. read more

We had a very disappointing experience at this location around 2:46 AM. The employee taking orders at the drive-thru had extremely rude customer service from the beginning. After we finished placing our order, she said, "what a b****" at the end -- which we clearly heard. We have dash cam video of the entire interaction. When we got to the window to pay, we calmly told her we expected better customer service. We asked for her name and requested a manager. She claimed she is the manager. Another employee who seemed to come from the kitchen approached us and was also rude and cursing in Spanish. She then said she was going to call the cops on us. We stayed and waited for the police to come because we knew we did nothing wrong. This behavior is completely unacceptable, especially from someone claiming to be a manager. Customers deserve basic respect. I hope corporate reviews the footage and takes this matter seriously. read more

Jack in the Box - Fast Food Near Me - Glendale, California

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Used to come for tacos. You need the app for them to be cheap now. Still does the job for a late night snack though so can't complain too much read more

top tier customer serice from jack in the box!!!! top tier customer serice from jack in the box!!!! top tier customer serice from jack in the box!!!! top tier customer serice from jack in the box!!!! thank you so much ricardo and the rest of the team!!! the area was clean! if you ever want good customer service, come to this locatiion read more

We asked for cheese sticks and they give us cheesecake ‍ lady please learn English .... read more

Fast food is fast food and this place is a good place to get a quick fix for hamburgers and fries like their sourdough burger and different style fries like curly fries. Plus their dinning area is always clean to sit and dine in. The workers also are friendly and courtious, thank you! read more

Give a cashier a good microphone for Drive Thru please, nothing is heard Hdhxndndndndnxnxxnnxnx read more

Drive thru order. Missing the stuffed jalapeños. I guess if it's this late I only get 1 burger bun i provide the other half! read more

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I came and got a southwest grilled chicken salad today and I got a fried chicken instead and got ranch dressing oppose to the southwest dressing if they were out of the dressing they could of told me. I'm never coming here anymore. Customer service is sure slacking at this location . read more

Jack in the Box - This is not grilled chicken and not southwest dressing. - Fast Food Near Me - Glendale, California

Disappointed in breakfast(( I will never go to Jack in the Box ever again I was looking forward to breakfast with my son before our road trip and we were shocked to find mold. Our appetite was gone and our drive ruined by Jack in the Box. Never going back, I'll stick with Chik fil A or In N Out but this is disgusting. read more

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Cold as tacos but a warm hamburger they don't care about the service and always understaffed

All jack in the box are crap food quality MR Jack got chip, food look like my lunch from school terrible idea by changing bread buns and staff unhappy and rude no matter what jack you go to! Avoid fast food too much bad for health. And they don't care.... If u can afford better meal for a little more do it! read more

I reached out to their customer service dept & their rep closed the loop w/an apology & I received compensation. Usually, I do not make a fuss but I was out of $40 for $10 worth of food. Thank you again Jack reps! I appreciate being heard read more

I frequent this location for lunch because it's so close to my job. I ordered a grilled chicken salad. I couldn't even eat the chicken because it was undercooked. This is not the first time this has happened. There's no one I can even contact about having this issue addressed. Please make sure your Cooks know how to prepare chicken. My ambiance for the review is annoyed. read more

The closest one that we are using this store.Always missing something,Yesterday evening,ordered 3 pieces of spicy crispy strips and 5regular,South west salad,and fries.they gave me 3 instead of 5,And they even didn't give me my bill,so I could check how much they charged. read more

I ordered food here, wanted to grab a quick bite. I came at a time when it was very slow because everyone was hanging out chatting. The restrooms were so dirty and the trash can was piled up so high. I wish they would just keep up with the cleanliness of the restaurant. My fries were also very cold so I think I was given old fries, I probably won't come back here again. read more

I went 12:25Am Feb 7th I asked for 2 chicken sandwiches which looks like the patty was sitting there when I ate it I wasn't even warm . Never going back read more

The guy taking orders at the drive through beyond rude, he wouldn't listen to me, taking the order at the machine told me to just come to the window, I had ordered sauce apparently he didn't hear me! Said he was going to charge me then he looked at me like I should hurry up and not buy the sauce? Like bro whatever it is what it is give me my sauce and take my $.50 while you gotta give me attitude bro! And when I get home, I find out that two of my tacos are missing!! I don't think I will be coming back to Jack-in-the-Box anytime soon read more

If you signed up for offer deals on Jack in the Box website, this place won't guarantee it! Total waste of time signing up. Total waste of time driving there. I signed up and got the free jumbo jack sandwich with a purchase of a large drink coupon for nothing! read more

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Horrible service I went in on my 30 minute break asked for a jumbo Jack no cheese when I went back to work it had cheese and no onion when I went back I said you guys put cheese and no onion the lady said well we don't have onion . Hmm why didn't you say that when I ordered it very unprofessional and when the asked me what I wanted instead I said a crispy chicken sandwich the just gave me a chicken sandwich with only lettuce omg not going back again read more

I've been waiting for my order in drive-through for at least 10 minutes how is that possible!!? They're so slow read more

Jack in the Box - the reflection of a car in the rear view mirror - Fast Food Near Me - Glendale, California

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I just want to say one of the best Jack in the box I've ever been to has great ambience great food and service was outstanding, I recommend you check this place out for sure. Thanks Jack in the Box, you'll be seeing me again! And thank you Michelle for your kindness! read more

Must be a new change here but lately they haven't been putting cheddar on their burgers. It's only half a slice of cheddar instead of the full slice. Plus they RARELY give sauces read more

lady at drive through taht was on shift july 2 at 11pm (didn't catch a name) but had curlyish hair and maybe hispanic had way too much attitude for not reason. We asked for chicken strips, guess they didn't have any but obviously now I needed to think what I wanted. She was very impatient and rude. we asked for extra ranch. Apparently they decided not to charge us for the extra ranch so that she didn't want to give us extra ranch. like women it's 25 cents of ranch come on now read more

Haven't been to Jack in a while, as I really like In N Out so much better. Got attracted by their current advertisement with the Ribeye Burger - which was not worth the money. That aside, I asked to skip the onions - clearly says so on the receipt - didn't happen. Just not good enough, will never go back again. read more

Jack in the Box - I wished my burger would have looked anything like this. I had a rib eye for $6.19 and a Jumbo Jack for $1.99 and the meat size was the same - Fast Food Near Me - Glendale, California

I couldn't believe what i saw and heard this woman is so rude I can't believe Jack in the box have this kind of people employee name is jessica she is so rude to the customer and loud. Avoid this place at all costs. I hope corporate do something about it . Never going back to this or any jack. read more

Guy working the drive through at night has a serious attitude. Don't think I'll be coming back to this jack in the box.

So I originally had planned on having Breakfast at the Taco Bell in Glendale off Colorado Street to try a new Breakfast Quesadilla. But of course they stop serving breakfast after 11a.m even if you are a few minutes late. Well my other choice of a fast food restaurant that happened to be close by was Jack in the Box. And actually is my favorite fast food restaurant. They serve Breakfast all Day, everyday, anytime of the Day!!! And these days just about everybody has had Breakfast for Lunch or Dinner. It's called 24 hour Diners like Denny's, Norm's just to name a few that make Breakfast anytime possible. And they understand that people eat 24 hrs. a Day or Night and Breakfast is eaten all times of the Night or Day. However Taco Bell or any other restaurant has not figured this out yet. Which is why I like coming to Jack in the Box to have Breakfast because you don't need to worry about the time or day because they serve Breakfast anytime of the day or week!! This Jack in the Box in particular was a truly great experience because I planned on having Breakfast and I knew I wasn't going to be disappointed, even though I never have been to this location before. Right from the Get Go I saw something new I wanted to try which was a Country Scrambler that included scrambled eggs with bits of ham and bacon, then you have country potatoes and stripes of green and red peppers with that, and then to top it off you have three Jimmy Dean sausage links. Well now that I got your attention I decided I wanted to try this but I decided lets's make it a Combo so I added a hash Brown and soft drink. But wait a minute before I get ahead of myself I need to tell you about my cashier Arevalo who took care of my order. She was definitely making sure all my needs were taken care of because I saw a Peppermint Coffee I was considering on ordering but she made the suggestion to sample it before purchasing to make sure that I liked it. How can you argue with logic like that??And it made perfect sense because I did try it in a small cup with ice and it wasn't to my liking after all but I was not charged for the sample. Again thinking of the customer and I so appreciate that suggestion from Arevalo. Now I am at my table and about to eat my breakfast but I realized that I misplaced my receipt. I either threw it away by mistake or left it on the counter where I picked up my order. So I went back to the counter where you order your food and talked to Sidney the Manager who noticed I was waiting to be served at the counter. Told him what had happened and without hesitation or asking why I needed a another receipt the only thing he asked was what I ordered and then in a matter of seconds gave me a duplicate receipt. Truly appreciate when you can ask for something and they try to solve the situation right away. And it really wasn't a big issue because my whole meal the scrambled eggs, country potatoes, sausage links, hash brown, and soft drink was just under 8 bucks. I just wanted to have a receipt and record of a truly great experience at this restaurant. And if that wasn't enough my order was ready to eat in a few minutes from the time I ordered my meal. So prep time was excellent, the eggs where cooked just right, potatoes to a golden brown, and sausage links cooked evenly through out. Even sometimes before a meal or after a meal we all need to use the restroom to freshen up, clean our hands, or go to the bathroom. And sometimes that can be a issue at some restaurants. But this restroom was very clean and there was no problems regarding that they were out of liquid soap, that the bathroom wasn't clean, or that the bathroom facilities were not working. My only concern would be for the parking lot which was quite small and all of the parking spaces had limited space especially the ones that were angled which is most of them. You should if you have a Big vehicle try to park on the very far left next to the wall or trash bin. One more thing as I was leaving the restaurant Sidney asked if I needed a refill on my drink which I politely declined but I appreciate once again the attentiveness to customer service to make sure the customer's needs are taken care of which might seem minute. But quite often are ignored. And based on this experience and visit at this particular Jack in the Box restaurant...I will definitely be back here again. read more

Jack in the Box - Got a Country Scrambler Combo, with Hash Brown & Drink. They have breakfast whenever I want unlike Taco Bell who stop serving after 11a.m. - Fast Food Near Me - Glendale, California

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I got myself and my boyfriend large light lemonades which apparently cost $6.15. Way overpriced. That's ridiculous. The girl also got the order wrong the first time. Not happy with this Jack in the Box. P.s. based on the prices online, our drinks should have been $2.09 each, NOT $3. read more

Very bad service! The girl taking my order seemed like she didn't even want to take my order. I received my order and I said to her and the other worker (I think they both may have been the manager) have a nice day in Spanish, they look at each other, girl walks away and other worker continues with what he was doing without any acknowledgement whatsoever and to me that's rude! They should work on their customer service skills, not judge a person or they should look for a different job just saying. Ps I just went back to see the reviews for this place and man lol this place should either get a whole new (trained staff) or just shut it down for real. read more

I mean...it's jack in the box. We just went today and were a little skeptic because the reviews, but service was fine and food was good. It came out fast. The guy at the window was nice. Our order was correct. Not sure what Michelin star level of service people are expecting from some teenagers getting minimum wage to heat up frozen beef patties. But this location isn't any better or any worse than other jack in the boxes I've been to. You get what you pay for haha. read more

Surprised this place has only 2 stars..a little slow but the tacos are fire bro Not all jacks make the same tacos..hope this helps. read more

I got the munchie box with the double Jack (no cheese) double curly fries and root beer as a drink. I get my burger with cheese and ended up with a doctor pepper. I don't understand how you can mess up simple instructions. very disappointed read more

I went Drive-through jack in the box they mixup my order and gave me part order asking me if I had all how should I know what is in the bag Think manager should have done better training the employee read more

Really disgusting I was half way through my burger and there was a bug on my lettuce!!!! read more

Jack in the Box - Was half way through my sandwich and found a bug on my lettuce!!! Never going there again - Fast Food Near Me - Glendale, California

Waited in the drive thru line for 20 min to be told they are only accepting cash in the drive thru window. Would have been nice for a sign or a person to let me know before I got in line. On top of that I couldn't get out of the line. So had to wait for everyone in front of me to get their order. Really great customer service guys! read more

The service here is wonderful... read more

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