I ordered on the kiosk (btw, it's the only way you can order now) and waited for 7 minutes to pay cash. The Drive thru person came over to my husband and I and said, "You have to order on the kiosk." At this point, I looked right at her and said, "We did. We've been waiting ALL this time to pay." Then she goes, "Oh!!!" Takes our money and then we had to wait another 2-3 minutes to get our change. The lobby/eating area was not clean at all, EVERY table was dirty, and stuff was left behind. If minimum wage is $20/hr. How about cleaning the main lobby and setting out a bell for service when paying cash? Just a suggestion.... read more

See all

Prices are getting more and more ridiculous. Still very customer service oriented. By the way Bob's Big Boy just opened again

I've only been here a couple of times, never realized it was here until recently. However, each time I've been it is never crowded and food is always made to ordered without issue. As Jack in the Box goes, good thing is they have a variety for meal along your trip... Definitely a good stop! read more

I place my order online and by the time i get there, its ready. The staff is always friendly here.

It's a ritual for me to stop at the Calimesa Jack-in-the-Box on my way to Palm Springs. There's a certain comfort about pulling in, using the restroom, and getting an order of fries to go. Employees are friendly, restrooms always work, and it's a go-to reliable quick stop. Not terribly glamorous, but who cares? It's part of the fun of a road trip. read more

Very small place but it makes up for it, I thank that the service is fast over all The food over all is boom dot com read more

Maria with her welcome smile to all her customers. So nice to see when you arrive & she assisted me with my orders. One thing I loved Jack in the box you can order breakfast all day. Since so "HOT" weather outside need a nice Thick Old Fashion Vanilla Shake my favorite. So thick smooth & yummy delicious. This location off the freeway seems deserted, but when you go in a lot of customers in the drive through especially off the freeway service so fast. But I made time to go in to order, rest , eat & nature calling used ladies restroom. Kept clean & organized especially the restaurant. Maria was the person in charge. Ran place so smoothly from inside restaurant & the drive through. She , her crew had an Excellent Teamwork's & she given me Excellent Customer Service!) Loved when Dayne one of her staff constantly making sure tables wiped down & clean for the guests or customers to used. Will be back especially if needed a Pit Stop!) Highly recommend this location:) read more

See all

These people had the audacity to give me rotten eggs in my Sausage Croissant the smell was so bad there is no way they didn't notice before giving it to me in the drive thru‍‍‍ stay away read more

Jack in the Box - Sausage Croissant - Fast Food Near Me - Calimesa, California

Getting there: This location is tucked away behind the Big Boy restaurant. Don't turn too soon or you'll end up in the Big Boy parking lot; there's no outlet to the Jack in the Box parking lot so you'll have to go back to the main road and crossover. Experience: They were a little slow in the drive through especially for it being later at night, but the food was still hot when we got it. I like to ask for a lot of condiments and they actually asked us if what they gave us was enough. read more

The food was fine (even though they messed up my irder). The service was AWFUL and so slow for no reason. The restaurant itself was empty other then myself and my husband and the 3+ workers behind the counter NOT doing their jobs. The dining room is trashed and almost every table is dirty. It's clear no one cares at this restaurant. GROSS. This location is disgusting. Go elsewhere. read more

Jack in the Box - Sat there for 20+ minutes. Not a single employee cared (even after informing the manager) - Fast Food Near Me - Calimesa, California

See all

I wish I could give this place a zero!!! Who fuckin puts spicy nacho cheese on a child's grilled cheese!? You can't get a hold of anyone to complain or get my money back. This place is absolutely fuckin garbage!!! I'm not a fan of McDonald's but I rather go to you go there. read more

Absolutely horrible. I came here around 6:00, the place wasn't too busy. I ordered food for my family and I. Me and my son got my food, although, they took about 25 minutes to make my daughters food. Very horrible service also. After we got our food, the servers didn't give us any napkins or sauce. I went up to the counter to ask for some and no one was there. I had to wait about 5 minutes just to get some napkins and condiments. DO NOT come here, go to the McDonald's across the street lol. They'd probably have better service than here. read more

great location. food is amazing and hot. the girl working there tonight knows what she's doing and is very on top of it. amazing customer service. definitely one of my fav jack in the box locations. read more

Had my debit card info stolen when I went through the drive thru at 8am on a Monday. The person working the drive thru made a point to ask if I would be paying by debit card when I ordered and then took my card out of my eyesight around the corner to charge me and told me "we're having issues with our machines, that's why it took so long." On Tuesday I checked my account and they had charged over $900 to Costco online. Thank goodness I have a great bank who is investigating this fraud. Won't be returning to this location. read more

This jack in the box is a joke. We got here at 11:45pm. There was one car ahead of us at the speaker ordering... Finally at 12:02 am we finally got to the speaker to order and the lady says "thank you for coming, jack in the box we closed at 12am...Sorry". Was she being serious? Did she just make us wait over 15 min for our turn just to be able to say that!! Unbelievable... How professional is that? If I could give ZERO stars I would. Sad because I come to this one often and usually they're pretty standard. I will 100% be letting corporate know about this situation. Maybe she needs a little more training. I understand we all want to go home but that was uncalled for. Not that it matter because they get lots of people. But I will give my business to the one on highland springs instead of this one. read more

The food is very fresh. My only issue is that there was a downpour and all the employees took all the parking spaces by the door, leaving customers to park further away. read more

I ordered two orders of tacos and two burgers. The burgers were fine but the tacos, it's like I ordered a salad with the amount of lettuce they put and they're not heated. The cheese isn't melted. read more

Jack in the Box - Fast Food Near Me - Calimesa, California

Absolutely disgusting... now I know why I dont ever eat here.. my buttery jack so dry you can tell it wasn't fresh. So I just threw it away.... feeling disappointed read more

Jack in the Box - Fast Food Near Me - Calimesa, California

Literally no one in line and they said be right with you and took 5 minutes to come back to the mic and take my order. They also give old food. This is the second chance.. first time tried to give them the benefit of the doubt. read more

I don't usually write reviews for fast food restaurant but this time I feel like I need to. I had an issue with my order and went back inside to talk to them. The manager made the situation sooooooo easy and simple. She understood what was happening and made it better. I highly recommend this place because of this situation. read more

I've came to this store for the last 3 years and I've never had problems. But I strongly recommend to not use their mobile ordering app. I had a huge order 80$ worth everything went through on my end and even took out my bank I went to pickup 30 mins later And they claimed to not have my order I waited about an hour at the store while the employees went back-and-forth with their manager who was not there because they didn't know what to do since it wasn't popping up on their screen the manager told them to just tell me they couldn't do anything but I would not leave because I either needed a refund or my food. I worked in food service so I know about inventory and all that but they could've easily gave us the food since the money was popping taken out from our end and the Order was obviously there they of course just didn't want to. after an hour I just decided to give into contacting customer service and request a refund. only one teen boy was being extremely nice to us well everyone else either ignored us or was confused on what to do. so don't mobile order!!!! the manager also told us this wasn't the first time it happened. Smh sad read more

My family and stopped for dinner the other night .The staff was really nice they told me my order back to me 2 times and what sauce i wanted. When i got home i found out my food was not all there.Not good no Tacos cold fries burger was made wrong. I was home and tried to call then with no one would answer the phone. So i called in the morning to talk to the Manager Angie she told me to come back by and she would fix it. When there she didn't want to fix my problem she said she would only replace the Tacos and said the fries were cold? Yes i said .I told her that i would like a refund for my complete order that they messed up.I told her that my family had to share each others food because of this mistake. She was not very nice she took my receipt and told me to park in the front and she would be out. i drove to the front and waited . 15-20 min later .The Manager Angie came out with my replacement food. No drinks got replaced just the food was given to me with an attitude not very professional. Need i say more Bad Service i would think about demoting a Manager that treats' customers like that . Beware . read more

I am a regular here and I almost go here every Friday after work and I must say that I love the service here. The morning managers and staff are always kind and courteous that I must leave a review. It's never really busy and I like it that way. read more

Really good meal, crispy chicken sandwich combo and a side of Panko breaded onion rings and a ginger ale, food was hot looked delicious way to go Jack in the box 7th st Calimesa and great customer service thank you read more

Second time I've been and it shows 12-12. They're never 24 hours. Don't care if they fix they're hours. Never going back. Trash service anyway. read more

Saturday night at 10pm, my friend and I rolled into the drive thru... When we asked if we could get 2 separate orders, the employee responded 'Nah....that makes it too difficult for me'.......wow. We were both pretty shocked to hear that. We replied back that our orders were simple since we only wanted a few late night shakes. We were then told, 'Nah....there's only enough left for one shake anyway'. We told the employee we didn't want to make anything too difficult for him and went to the Yucaipa JITB where they were happy to split our order and had enough pumpkin shakes for everyone. What a wang dang......way to set the customer service standard. Jack was informed, and he's gonna drop the hammer on you. read more

I'm not sure what everyone on here is trippin' about. My burger looked like it was famous. Shout out to my homies on the night shift.

Disappointed at this new location. Nice, clean and new store just to be let down by the lack of service. Dined in, the cashier was very slow, spoke low and didn't say much at all. Placed my order, was told soft drinks need to be served by staff, whatever. My food came out in an adequate time frame, however; no drinks, napkins or ketchup. Had to get up and get napkins myself. Took an additional 10 minutes for the drinks to come. Same cashier brought me the drinks with no straws. He didn't seem to care much when i asked for two straws. He went back to the counter and started helping waiting guests. I had to get up again and get my own straws. The food was good, burgers look like they have shrunk over the years. The staff just doesn't seem like they care. Drive through orders take priority over those that dine in. read more

Fuck this place I'm a trucker haven't ate and came here they say open till 10 pm dining shut down 945 girl too lazy to open door

So let me start by saying, I love Jack in the Box. Nothing better than sneaking off to get some JB while the wife sits at home with my screaming kids. A juicy ass jumbo jack with raw onions and cheese dripping out the sides of the bun just fills my heart with joy. Now here we are, weeks into a pandemic and I'm starving for something delicious on the way to get my son. I get to this jack and the line doesn't look too bad. However, 3 cars in front of me took 20 min for me to get to the window to pay and get my food. I wear a mask because they ask you too and I'm thinking this place is probably really clean. The lady giving me my food takes her mask off to say something to me and gets a little breath into my bag but I'm not worried. I get my food and just devour it on my drive to fontana. My last bite of my burger had an extra crunch but I don't think too much of it. Later that night, probably about 3 hrs after my meal that I'm certain I got away with, I'm in pain. Wife's asleep, kids are asleep and I'm ready to put my head into a toilet. I run downstairs and just sit and let it out into my bidet. My stomach is in knots and I'm thinking I got the rona. I force myself to puke as I'm pooping because I just have to get it all out. Nothing is helping and I just lean my head against the wall, accepting my fate, unwilling to wake anyone for help in fear my wife will know I ate jack in the box. I think of how I can't tell anyone you do get the shits on the rona because my phones upstairs. After about 40 minutes and my legs are completely asleep, I feel well enough to lay down on the couch downstairs. I wear a mask because I don't know what I have. Hours later my wife finds me because our daughter is awake and I'm forced to tell her why I'm downstairs wearing a mask. Safe to say I didn't get away with it and I'm never trusting a jack in the box employee to not use the same gloves they wiped their ass with to cook my food. read more

Don't serve shakes right before closing just the rest of the menu. Kind of shorting customers by doing that.

Mom and I went in for lunch after my shift from work. Upon entry, the facility was clean, even smelled clean. Customer service was awesome, and food was made fresh. Would definitely come here again. read more

These a-holes in the night crew didn't answer the drive thru window. I get that it was close to closing but have some courtesy for your customers. They could have AT LEAST answered the window and said they weren't taking anymore orders. It was extremely unprofessional of the workers to just not aknowledge the customer. I hope the night crew gets fired for this. The customers pay your wages where you like them or not so if they want to keep their jobs they best respect the customers read more

I would have given more stars but holy sweet jesus fix the a.c. You can't expect people to eat in your lobby when it's 95 inside. Now I think about the poor employees who are now sweating buckets on my food. Please fix. read more

Breakfast Sausage croissant delicious Breakfast croissant delicious Pancakes delicious Hash browns delicious Orange juice delicious Coffee delicious That's right......everything was delicious Great service fast and friendly Well be back read more

This jack in the box is a joke they are advertising new cherry flavor on any drink all over the Internet as well as all the locations plus the t.v so I am out of town decide to give it and try mind you they have signs advertising all over this location so drive thru the window to be told we don't carry cherry anything mind you there is a sign right over where you order what a joke read more

This place smells like toilet all the f'ing time, like come on man that's grossssss. They're buns are soggy and gross and I want to die because of them. read more

The young girls behind the counter were too busy gossiping to take my order. I figured 4 minutes waiting while there was no one else in live was enough. I told them to have a nice evening and walked out read more

I see a lot if other bad reviews for this Jack, and it surprises me how bad they make it out to be. I would consider myself a regular, I go about 2 times a week after a long day of work and college. I never see the day staff, so I can't really comment, but late night staff is great. Nice friendly and I have a VIP card so I get 15% off all my purchases. If your nice to them, they treat ya alright. read more

my food looked like the picture for once, it was perfectly made, staff was friendly, the inside was clean, probably the best jack I have been to. read more